Dell OptiPlex E1 Troubleshooting Manual page 100

Country (City)
U.S.A.
(Austin, Texas)
1
Use this telephone number if your call is about a system purchased for home, personal, or small-business use.
2
Use this number if you are calling for an established Dell national account (have your account number handy), if you work for a
governmental agency (local, state, or federal), or if you work for an educational or medical institution.
7-18 Diagnostics and Troubleshooting Guide
Table 7-3. Dell Contact Numbers (continued)
Department Name or Service
Automated Order-Status System . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9014
AutoTech
(Automated technical support)
Customer Technical Support (Desktops)
(Return Material Authorization Numbers—warranty repairs)
Customer Technical Support (Server Hotline)
(Return Material Authorization Numbers—warranty repairs)
Dell Customer Service
(Credit Return Authorization Numbers)
Dell Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-4618
®
DellWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-753-7201
DellWare FaxBack Service . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-1681
Fee-Based Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9005
Sales (Catalogs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-426-5150
Spare Parts Sales:
1
Dell Direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-274-1490
2
Major Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-357-3355
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-727-8320
TechFax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-950-1329
TechConnect BBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-8528
Switchboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 338-4400
Area
Code
. . . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-9362
. . . . . . . toll free: 1-800-624-9896
. . . . . . . toll free: 1-800-967-1068
. . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-624-9897
Local Number or
Toll-Free Number