Table of Contents
Troubleshooting
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Summary of Contents for Asus MS27UC Series
- Page 1 MS27UC Series LCD Monitor User Guide The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
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Page 2: Table Of Contents
Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing. -
Page 3: Notices
Notices Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received including interference that may cause undesired operation. - Page 4 If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. Disposal of Waste Equipment by Users in Private Household in the European Union.
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Page 5: Safety Information
Safety information • Before setting up the monitor, carefully read all the documentation that came with the package. • To prevent fire or shock hazard, never expose the monitor to rain or moisture. • Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury. - Page 6 WARNING Usage of other than specified head- or earphones can result in hearing loss due to excessive sound pressures.
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Page 7: Care & Cleaning
Care & Cleaning • Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor. Do not lift the display by the stand or the cord. -
Page 8: Where To Find More Information
These documents are not part of the standard package. Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for our customers to be able to responsibly recycle our products, batteries and other components as well as the packaging materials. -
Page 9: Welcome
1�1 Welcome! Thank you for purchasing the ASUS® LCD monitor! The latest widescreen LCD monitor from ASUS provides a crisper, broader, and brighter display, plus a host of features that enhance your viewing experience. With these features, you can enjoy the convenience and delightful visual experience that the monitor brings you! 1�2... -
Page 10: 1�3 Assembling The Monitor
1�3 Assembling the monitor To assemble the monitor: 1. Place the display flat on a cloth on the table, Then attach the base to the arm and fix with the screw to join them tightly. You can easily tighten the screw by fingers. 2. -
Page 11: Connect Cables
1�4 Connect cables 1�4�1 Rear of the LCD monitor HDMI 1. AC-IN Port 2. DP1.4 Port 3. Type C (PD 90W) Port 4. HDMI2.0 Port 5. USB2.0 Port 6. Earphone Port ASUS LCD Monitor MS27UC Series... -
Page 12: Six Sides Figure
1�4�2 Six sides figure UNIT: mm(inch) 613.5 13.0 46.7 140.0 Chapter 1: Product Introduction... -
Page 13: 1�5 Monitor Introduction
Shortcut menu <OK> (5-key middle of Joystick) Vol Up <Up> (5-key Up of Joystick) Vol Down <Down> (5-key Down of Joystick) Display & Sound <Left> (5-key Left of Joystick) Monitor Setting <Right> (5-key Right of Joystick) ASUS LCD Monitor MS27UC Series... -
Page 14: 2�1 Detaching The Arm/Stand (For Vesa Wall Mount)
• The VESA wall mount kit (100 x 100 mm) is purchased separately. • Use only the UL Listed Wall Mount Bracket with minimum weight/load 24 kg (Screw size: 4*M4 x 10 mm). ASUS LCD Monitor MS27UC Series... -
Page 15: 2�2 Adjusting The Monitor
2�2 Adjusting the monitor • For optimal viewing, we recommend that you look at the full face of the monitor, then adjust the monitor to the angle that is most comfortable for you. • Hold the stand to prevent the monitor from falling when you change its angle. -
Page 16: Remote Buttons
MUTE To mute and un-mute the sound. Enter into Using Monitor settings. Confirms your selection. SOURCE To enter source selection interface. HOME Goes to the Smart Monitor homepage. Goes to the YouTube homepage. ASUS LCD Monitor MS27UC Series... -
Page 17: 3�2 Multi-Platform Stramer Plus User Guide
3�2 Multi-platform Stramer Plus user guide 1. Multi-Platform streamer plus supports live streaming on four streaming platforms. Before using the application, please go to the following website to activate your account for live streaming. Streaming platform Web page YouTube https://www.youtube.com/ Facebook https://www.facebook.com/ Twitch... - Page 18 7. Add Multiple Platforms • Click “STREAMING” Menu. • User could add different social accounts with cell phone. 8. How to start live streaming • Click “STREAMING” Menu. • Choose the platforms for live streaming • GO LIVE! ASUS LCD Monitor MS27UC Series...
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Page 19: Shortcut Menu
3�3 Shortcut Menu The Shortcut Menu mainly improves operational convenience. Features include Shortcut Menu icons input sources, and favorite apps. Follow the instructions on this page on how to use Shortcut Menuon your Smart Monitor Set. • Shortcut Menu icons includes user guide, and common functions control...etc. •... -
Page 20: Miracast
3. Use mobile phone cast to the platform sub screen via Miracast. Note. Please select the platform device name on Miracast search. Device name can be found in “Android Settings -> System -> About -> Device name” ASUS LCD Monitor MS27UC Series... - Page 21 4. Focus view will show when multi view mode on, there are four icons on the two sides of the window divider. There are two icons on each side, and stand for mouse/keyboard control and audio focus. How to open Focus view on Multi view. Remote Control: >Select input source Computer Mouse:...
- Page 22 For HDMI/DP Follow this step: 1. Make sure Settings—Monitor—Keyboard/Mouse—Control Device is open 2. Follow Keyboard/Mouse—Add Device step to connect PC and monitor with Bluetooth 3. Now could use wire/2.4G mouse & Keyboard to reverse control PC via monitor ASUS LCD Monitor MS27UC Series...
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Page 23: Shop Mode
3�6 Shop Mode Shop mode can be found in “Settings -> System -> About -> Environment ->Shop” The Shop mode in a retail environment is a specific setting designed to optimize the display's performance in stores or exhibition spaces. This function helps attract customers' attention and enhance sales performance. -
Page 24: 3�7 Set-Up The Monitor (Using The Remote Control)
2. You will need to Pair the Remote with the Monitor firstly. After the code is successful, you can use the Bluetooth remote control to operate the Monitor. 3. Press / to select the system language and press OK to confirm the language. ASUS LCD Monitor MS27UC Series... - Page 25 4. Press / to set up Google Monitor which need to sign in google account for Google service, or basic Monitor which not need to sign in google account. 5. Scan setup code to download Google home app on your phone to set up or press / to set up on Monitor 6.
- Page 26 7. By accepting the Google Terms of Service to improve the product experience, select “Accept” to accept this condition. 8. Once the Set-up is finished, to exit Google Monitor and access another component such as a notebook, press the Input button. ASUS LCD Monitor MS27UC Series 3-11...
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Page 27: Trouble Shooting
3�8 Trouble Shooting Having trouble? Don’t worry, it’s usually an easy fix. Please check connecting USB cable and power supply is connected. Hard drive has not been formatted. USB not playing Please make sure USB disk is compatible and the multimedia data formats are supported. -
Page 28: Specifications
(WxHxD) (For VESA Wall Mount) Box Dimension (WxHxD) 688mm x 148mm x 469mm Net Weight (Esti.) 6.1kg Gross Weight (Esti.) 8.8kg Voltage Rating 100~240V AC, 50/60Hz 2.0A Temperature 0 ~ 40% Humidity 20 ~ 80% ASUS LCD Monitor MS27UC Series 3-13... -
Page 29: 4�1 Troubleshooting (Faq)
• Adjust the volume settings of both your monitor and computer. • Make sure the computer sound card driver is properly installed and activated. • Make sure the audio source is correct on the OSD. ASUS LCD Monitor MS27UC Series... -
Page 30: 4�2 Supported Timing List
3840x2160@60Hz Note: 1. Show “Signal unsupported” warning message. When Vertical Frequency is over 60Hz or under 24Hz, the display is Black and showing “Signal unsupported” warning message. (Some video timings are except for 50Hz signals.) ASUS LCD Monitor MS27UC Series...
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