Final Installation Check 32 OPERATION Before Use Loading the Dryer Control Panel Dry Cycles Cycle Modifiers Options and Extra Functions 46 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis Function 49 MAINTENANCE Regular Cleaning 51 TROUBLESHOOTING FAQs Before Calling for Service 58 WARRANTY...
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety for a Dryer WARNING Fire Hazard Failure to follow safety warnings exactly could result in serious injury, death or property damage. Do not install a booster fan in the exhaust duct. •...
IMPORTANT SAFETY INSTRUCTIONS WARNING Risk of Fire Install the clothes dryer according to the manufacturer’s instructions and local codes. Clothes dryer installation must be performed by a qualified installer. • Do not install a clothes dryer with flexible plastic venting materials. If •...
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IMPORTANT SAFETY INSTRUCTIONS • The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes. • Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance. • When moving or installing the appliance in a different location, call qualified service personnel for installation and service.
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• Do not grasp the power cord or touch the appliance controls with wet hands. • Do not modify or extend the power cord. • If the appliance has been submerged, contact an LG Electronics customer information center for instructions before resuming use.
IMPORTANT SAFETY INSTRUCTIONS • Do not put living animals such as pets inside the appliance. • Do not put any part of your body, such as your hands or feet, or metal objects under the appliance. • Do not let your hand get pinched when opening or closing the dryer door. •...
IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the appliance on a firm and level floor. •...
PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Front View Control Panel Lint filters Leveling feet Reversible door Rear View...
10 PRODUCT OVERVIEW Gas Connection (for Gas Models) Exhaust Duct Oulet Terminal Block Access Panel (for Electric Models) Water Inlet Hose Connection (for Steam Models) Product Specifications Model DL*X990** Please refer to the rating label for detailed Electrical Requirements information. Min.
PRODUCT OVERVIEW Optional Accessories (sold separately) Water Inlet Hose (for steam) Drying Rack Pedestal Stacking kit Side vent kit (Kit No. 383EEL9001L) NOTE • For your safety and extended product life, use only authorized components. The manufacturer is not responsible for product malfunction or accidents caused by the use of unauthorized components or parts.
12 INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this dryer or transporting it to another location. Choose the proper location. Level the appliance. Vent the appliance. Connect the inlet hose (for steam models) Connect the Gas / Electric dryer.
INSTALLATION Choosing the Proper • For garage installation, you will need to place the appliance at least 18 inches (45.7 cm) above the Location floor. The standard pedestal height is 15 inches (38 cm). You will need 18 inches (45.7 cm) from the garage floor to the bottom of the appliance.
14 INSTALLATION Dimensions and Clearances The following clearances are recommended for the appliance. • Additional clearances should be considered for ease of installation and servicing. • Additional clearances should be considered on all sides of the dryer to reduce noise transfer. Installation Spacing for Recessed Area or Closet Installation Description Dimension/Clearance...
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INSTALLATION Closet Ventilation Requirements Closets with doors must have both an upper and lower vent to prevent heat and moisture buildup in the closet. One upper vent opening with a minimum opening of 48 sq. in. (310 cm ) must be installed no lower than 6 feet above the floor.
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16 INSTALLATION Installation Spacing for Cabinet For cabinet installation with a door, minimum ventilation openings in the top of the cabinet are required. Description Dimension/Clearance Depth of Ventilation Opening 7″ (178 mm) Back Clearance 5″ (127 mm) Depth 31 1/2″ (800 mm) Front Clearance 1″...
INSTALLATION Leveling the Appliance NOTE • If you are installing the appliance on the optional WARNING pedestal, you must use the leveling feet on the • Use long-sleeved gloves and safety glasses. pedestal to level the appliance. The appliance leveling feet should be fully retracted. •...
• Be sure to support the weight of the door before NOTE inserting the hinge screws. • An adapter kit, part number 383EEL9001B, may be purchased from your LG retailer. This kit contains duct components necessary to change the appliance vent location. • Right-side venting is not available on gas models.
INSTALLATION duct onto the blower housing and secure to the base of the dryer as shown. Insert the 4" (10.2 cm) elbow through the rear opening and press it onto the adapter duct. Be sure that the male end of the elbow Preassemble a 4"...
20 INSTALLATION • Two (2) side rails until it comes in contact with the side rail stoppers. Install the two remaining screws to • One (1) front rail secure the front rail to the side rails. • Four (4) screws To ensure safe and secure installation, please observe the following instructions.
INSTALLATION The vent hood should have hinged dampers to • The male end of each section of exhaust duct prevent backdraft when the dryer is not in use. must point away from the dryer. • The total length of flexible metal duct must not •...
22 INSTALLATION • To prevent contamination of the gas valve, WARNING purge the gas supply of air and sediment before connecting the gas supply to the dryer. Before • This dryer is equipped with a three-prong tightening the connection between the gas grounding plug for protection against shock supply and the dryer, purge remaining air until hazard that should be plugged directly into a...
INSTALLATION death when using this appliance, fulfill the Connect the dryer to your laundry room’s gas following requirements. supply using a new flexible stainless steel connector with a 3/8-inch NPT fitting. Electrical Requirements for Electric WARNING Models • DO NOT use old connectors. WARNING •...
24 INSTALLATION UL-Listed 4-Wire Power Cord WARNING • Connect the power cord to the terminal block. Each colored wire should be connected to the Transfer the appliance's ground wire from same color screw. Wire color indicated in manual behind the green ground screw to the center is connected to the same color screw in the screw of the terminal block.
INSTALLATION Attach the two hot leads (black and red) of the • Use UL-listed 4-wire #10 AWG minimum power cord to the outer terminal block copper conductor cable. Allow at least 5 ft. (1.5 screws. m) of wire to allow for removal and reinstallation of the dryer.
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26 INSTALLATION Ground Screw Install the UL-listed strain relief into the power cord through-hole. Three-Wire Direct Wire Thread a 30-amp, 240 volt, 3-wire, UL-listed • A 3-wire connection is NOT power cord with #10 AWG-minimum copper permitted on new construction after conductor through the strain relief.
• Do not reuse old hoses. Use only new hoses when installing the appliance. Old hoses could leak or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying hoses. CAUTION • Periodically check the hoses for cracks, leaks,...
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28 INSTALLATION such as sand and scale from clogging the dryer Check the type of installation and connect the inlet valve. hose to the faucet. Connect all water supply hoses tightly by hand and then tighten another 2/3 turn with pliers. •...
INSTALLATION Final Installation Check performed to alert you to any serious problems in the exhaust system of your home. Once you have completed the installation of the • Your appliance features Flow Sense, an dryer and it is in its final location, confirm proper innovative sensing system that automatically operation with the following tests.
30 INSTALLATION Check the display for results. Error Possible Cause & Solution • During the test cycle, monitor the error Code messages displayed on the control panel. If Temp Temperature sensor failure. the duct blockage message has not been sensor displayed when the cycle ends, the exhaust •...
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INSTALLATION Excess or crushed Too many elbows or transition duct exhaust too long Check for blockages and lint buildup. Make sure the ductwork is not crushed or restricted.
32 OPERATION OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Begin Cycle • Press the Start/Pause button to begin the Clean the Lint Filter cycle.
OPERATION Loading the Dryer Rubber and Plastics • Do not dry any items made from or containing rubber or plastics such as: NOTE - Aprons, bibs and chair covers • For the best drying performance and most efficient energy usage, do not overload the - Curtains and tablecloths appliance.
OPERATION Control Panel Control Panel Features Power On/Off Button • Press this button to turn the appliance on and press and hold it briefly to turn it off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. Status Display •...
36 OPERATION Dry Cycles Cycle Guide The appliance automatically sets the dryness level and temperature at the recommended setting for each cycle. The estimated time remaining will be shown in the display. Default Cycles These cycles are in the initial cycle list. Cycle Normal Description...
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OPERATION Cycle Quick Dry Temperature Default: High Available: All Cycle Timed Dry Description Use this cycle to manually select the drying time,from 10 to 100 minutes, in 5-minute increments. Time Default: 10 minutes Available: 10 -100 minutes Temperature Default: High Available: All Cycle Anti-bacterial...
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38 OPERATION Non-Default Cycles Edit the list of dry cycles using the Cycle List Edit option to use these cycles. Cycle Steam Sanitary Description Use this cycle to reduce odors using steam and high temperature. Dry Level Not adjustable Temperature Default: High Available: High Time...
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OPERATION Cycle Easy Ironing Temperature Default: Medium Available: Medium Cycle Small Load Description Use this cycle for drying light or small items. (up to 3 items) Dry Level Default: Normal Available: Very, More, Normal Temperature Default: High Available: High Cycle Large Load Description This cycle is optimized to dry a half load of laundry properly.
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40 OPERATION WARNING • To reduce the risk of serious injury, death, explosion, or fire, follow basic safety precautions, including the following: - Do not open the dryer door during steam cycles. - Do not touch the steam nozzle in the drum during or after the steam cycle. •...
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OPERATION Option Cycle Damp Energy Wrinkle Control TurboSteam Low Static Signal Saver Care Lock Blanket Refresh Low Temp Easy Ironing Small Load Large Load XL Load † Anti-Wrinkle Overnight † Rack Dry † This option is automatically selected for the cycle and cannot be deselected. NOTE •...
42 OPERATION Cycle Modifiers • You may need to increase the Dry Level for bulkier items. About Modifier Buttons Dry Time Each cycle has default settings that are selected automatically. Customize these settings using the Use this button to manually select the drying time, cycle modifier buttons.
OPERATION Options and Extra Functions • To select the option after starting a cycle, pause the cycle, set the option, and press Start/Pause. Your dryer includes several additional cycle • Always turn off the appliance before unloading options to customize cycles to meet your individual the clothes.
44 OPERATION NOTE NOTE • When the option is turned on, drying time may • The function does not lock the door. be reduced. • Once this function is set, all buttons are locked except the Power button. • When the controls are locked, the Control Lock indicator lights up and the dry cycle is shown on Settings the display.
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OPERATION Cycle Optimization When activated, this feature organizes the cycle list and options automatically based on your usage patterns. • On is the default setting. • Selecting Off retains the current list order. Smart Diagnosis Use this to help troubleshoot errors or malfunctions.
• Remote Control - Control the appliance remotely or check to see how much time is left in the cycle from the LG ThinQ application. NOTE • Once the remote control feature is enabled, you can start a cycle from the LG ThinQ application.
To check your network frequency, contact your Internet service provider or refer to your wireless router manual. Start a cycle from the LG ThinQ application on • LG ThinQ is not responsible for any network your smartphone. connection problems or any faults, malfunctions, or errors caused by network connection.
LG ThinQ application. • Launch the LG ThinQ application and select the FCC RF Radiation Exposure Smart Diagnosis feature in the menu. Follow Statement the instructions provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the finish. Regular Cleaning Cleaning the Lint Filter Always clean the lint from the filter after every Cleaning the Exterior cycle.
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50 MAINTENANCE If the lint filter has become very dirty or clogged with fabric softener, wash the lint filter in warm, soapy water and allow it to dry thoroughly before reinstalling. NOTE • NEVER operate the appliance without the lint filter in place.
Scan this QR code to quickly access the video search page on the offical LG website. On the lg.com/us home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials. Type Dryer in the search box on the new page and click the Search button.
The dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the dryer does not function properly or does not function at all, check the following before you call for service. For detailed information or videos, visit www.lg.com for the troubleshooting page. Error Messages Problem Possible Cause &...
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TROUBLESHOOTING Problem Possible Cause & Solution The appliance will Power cord is not properly plugged in. not turn on. • Make sure that the power plug is securely plugged into a grounded outlet matching the appliance's rating plate. House fuse is blown, circuit breaker has tripped, or power outage has occurred. •...
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54 TROUBLESHOOTING Problem Possible Cause & Solution Drying time is not Heat settings, load size, or dampness of clothing is not consistent. consistent. • The drying time for a load will vary depending on the size of the load, the type of fabrics, the wetness of the clothes and the condition of the lint filter.
TROUBLESHOOTING Problem Possible Cause & Solution Excess static in Fabric softener is not used or is used incorrectly. clothes after drying. • Use a fabric softener or the Low Static option, if available, to reduce static electricity. Be sure to follow the manufacturer’s instructions. Clothes dried too long (overdried).
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56 TROUBLESHOOTING Problem Possible Cause & Solution Cannot see steam This is normal. vapor at the • Steam is released at different stages of the cycle for each option. beginning of cycle. Odors remain in Steam Fresh™ did not remove odor completely. clothing after Steam •...
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During Wi-Fi setup, the app is requesting a password to connect to the product (on appliance and certain phones). smartphone to Wi-Fi • Locate the network name which starts with "LG" under Settings > Networks. Note the last network. part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
Should your LG Dryer (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
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Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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(b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
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