Table Of Contents - Compaq dx2040 - Microtower PC Troubleshooting Manual

Table of contents

1 Computer Diagnostic Features
HP Insight Diagnostics ......................................................................................................................... 1
Accessing HP Insight Diagnostics ....................................................................................... 1
Survey Tab .......................................................................................................................... 2
Diagnose Tab ...................................................................................................................... 2
Test Tab ............................................................................................................................... 3
Status Tab ........................................................................................................................... 4
Log Tab ................................................................................................................................ 5
Help Tab .............................................................................................................................. 5
Saving and Printing Information in HP Insight Diagnostics .................................................. 5
Downloading the Latest Version of HP Insight Diagnostics ................................................. 6
Protecting the Software ........................................................................................................................ 6
HP Backup and Recovery Manager ..................................................................................................... 7
2 Troubleshooting
Safety and Comfort .............................................................................................................................. 8
Before You Call for Technical Support ................................................................................................. 8
Helpful Hints ......................................................................................................................................... 9
Solving General Problems .................................................................................................................. 11
Solving Hardware Installation Problems ............................................................................................. 14
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes ................................................ 15
Contacting Customer Support ............................................................................................................ 16
ENWW v