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Essence Security MyShield User Manual

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Essence Security
MyShield
User Guide
December 2023

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Summary of Contents for Essence Security MyShield

  • Page 1 Essence Security MyShield User Guide December 2023...
  • Page 2 Thank you for buying MyShield, the world’s first standalone, smoke-generating security solution for intruder detection and discouragement. Please take the time to read and understand this guide to make sure you achieve the maximum performance from your MyShield. If you have any questions, please call your supplier.

  • Page 3: Table Of Contents

    Replacing the Batteries ........................31 Specifications ..........................35 Appendix A LED Indications ......................37 Legal Notice ............................38 Media Privacy Compliance ........................38 Essence Security MyShield User Guide © 2023 Essence Security International Ltd - All Rights Reserved - Proprietary and Confidential...

  • Page 4: Overview

    It can be monitored and operated either by a professional monitoring center, or using a smartphone app. If MyShield is armed and its motion detector senses a movement within its coverage area, it does the following: Plays a voice message saying, “Protected area – leave immediately”...

  • Page 5: Main Features

    Input wire cut (future) Multi users, adding multiple users to manage the same device  Multi devices, adding multiple MyShield devices for a single user or multiple users  Force arm, force the system to arm even in case of tamper event ...

  • Page 6: Safety Instructions And Terms Of Use

    4. The canister should be used only with MyShield and only in accordance with its intended use. 5. The device should be installed, maintained, and activated only by authorized personnel.
  • Page 7 Dispose of canisters and/or their contents in accordance with local regulations.  In case of exposure to smoke produced during the intended use, no specific measures are necessary. In case  of unexpected symptoms or effects, contact a doctor. Essence Security MyShield User Guide...

  • Page 8: Setting Up Myshield

    SETTING UP MYSHIELD It is absolutely forbidden to attempt to open and/or tamper with and/or modify the MyShield device, the  canister, or any part of either of these in any way. Canisters must be intact without any damage or impacts. Damaged canisters should not be installed or used.

  • Page 9: Arming And Disarming

    Take another video  If you are using a monitoring center, MyShield is operated for you. If you are not using a monitoring center, use the MyShield app to operate your MyShield, as detailed in this chapter. MyShield operation includes: Arming and disarming ...

  • Page 10: Action After Deploying Smoke

     Canister—sent when anyone removes the canister from MyShield  Wired input cut—sent when someone cuts the wired input, which is a future option for wiring MyShield to  an external security system and enabling that system to control MyShield.

  • Page 11: Setting The Language Of The App

    1. In the App menu, tap Settings. 2. Tap Language. 3. Select the desired language from the drop-down menu. 4.6. Changing a MyShield’s Voice Announcement Settings By default, MyShield is set to make the following voice announcements: Condition Announcement Repetition Motion detected when "Protected area –...
  • Page 12 1. In the App menu, tap Devices. 2. Tap the name of the MyShield whose settings you want to change. The relevant MyShield’s status and settings screen opens. Here you can change its settings as follows: Essence Security MyShield User Guide...

  • Page 13: Viewing The Status Of A Myshield Device

    4.7. Viewing the Status of a MyShield Device You can view the status of a MyShield’s battery, smoke canister, and cellular network connection as follows: 1. In the App menu, tap Devices. Essence Security MyShield User Guide...
  • Page 14 2. Tap the name of the MyShield whose status you want to view. The selected MyShield’s status and settings screen opens. Here you can view icons for the status of the battery, smoke canister, and cellular reception, as detailed in the next figure and table.

  • Page 15: Viewing The Rf Reception Levels Of A Myshield Device

    30 days. 4.8. Viewing the RF Reception Levels of a MyShield Device You can view the following indicators of a MyShield’s RF (radio frequency) reception level: RSRP (reference signal received power) ...
  • Page 16 OPERATING MYSHIELD 2. Tap the name of the MyShield whose status you want to view. 3. Tap The selected MyShield’s RF reception level indicators appear, as detailed in the next figure and table. RSRP Indicator RSRQ Indicator Reception Level Indicated...

  • Page 17: Device Information

     4.10. Adding Multiple Users A premises can have multiple installations of MyShield devices, and they can be monitored and controlled by multiple users. When a user performs any action via the mobile app, the action is also reflected in the application of the other users.
  • Page 18 OPERATING MYSHIELD The list of configured users displays. 2. Tap 3. Enter the name and email address of the new user and tap Invite. An invitation email is sent to the user. Essence Security MyShield User Guide...
  • Page 19 Until the user accepts the invitation, “Invitation pending” displays on the screen. When the user accepts the invitation, you receive a notification message, and the user appears in the list of configured users. 4. Repeat the procedure to add additional users. Essence Security MyShield User Guide...

  • Page 20: Adding Myshield Devices

    OPERATING MYSHIELD 4.11. Adding MyShield Devices This section describes how to add your first MyShield device or multiple devices to a single user or to multiple users. To add multiple MyShield devices: In the App menu, tap Devices. 2. Allow MyShield to access your camera.
  • Page 21 OPERATING MYSHIELD 4. Change the device name if necessary, and click OK to add the device. Repeat the procedure to add additional MyShield devices. Essence Security MyShield User Guide...

  • Page 22: Forcing Myshield To Arm

    OPERATING MYSHIELD 4.12. Forcing MyShield to Arm You can force MyShield to arm even in the case of a tamper event. To force MyShield to arm: 1. In the App menu, tap Home. The Home screen displays the disarmed status of the device.
  • Page 23 OPERATING MYSHIELD 2. Tap If tampering has occurred, the following message displays: 3. Tap Force Arm. The Home screen displays the armed status of the device. Essence Security MyShield User Guide...

  • Page 24: Delaying Arming Myshield

    4.13. Delaying Arming MyShield You can delay arming MyShield to give yourself time to exit the building before arming. You can configure the number of seconds that MyShield waits to arm after receiving an Arm command. To delay arming MyShield: 1.
  • Page 25 OPERATING MYSHIELD 2. From the Delayed arming drop-down list, select the time delay you require. Options are: 3 seconds  40 seconds (default)  60 seconds  80 seconds  100 seconds  120 seconds  Essence Security MyShield User Guide...

  • Page 26: Extending Myshield Control Time

    4.14. Extending MyShield Control Time You can extend the MyShield control time during intrusion. By default, MyShield becomes inactive after five minutes of recording an intrusion. The user can maintain MyShield in the Arm state. Further detected movement will trigger the alarm again.

  • Page 27: Taking An Additional Video

    OPERATING MYSHIELD 4.15. Taking an Additional Video Tap Record another clip to instruct MyShield to begin recording a new clip. Recorded clips can be viewed later from the History and Media Gallery screens. Essence Security MyShield User Guide...

  • Page 28: Troubleshooting

    MyShield. If the canister is empty, replace it. App does not receive video Check if the LED is pulsing red every 5 seconds, which indicates that MyShield is disconnected from the server. If it is, do the following: Make sure that the SIM card is inserted properly.
  • Page 29 REPLACING THE CANISTER 4. Turn the canister handle counterclockwise until it clicks. 5. Pull the canister out of MyShield. 6. Pull down the new canister’s handle. Essence Security MyShield User Guide...
  • Page 30 8. Turn the canister handle clockwise until it clicks. 9. Push up the canister handle until it clicks. 10. Place the bottom panel over the bottom of MyShield. 11. Slide the bottom panel toward the back of MyShield until it clicks. Essence Security MyShield User Guide...

  • Page 31: Replacing The Batteries

    REPLACING THE BATTERIES 6. Replacing the Batteries Replace batteries after each smoke deployment, and when the MyShield app notifies you that batteries are low. The canister must be removed before you can replace the batteries. To replace the batteries: 1. Slide MyShield’s bottom panel until it clicks.
  • Page 32 REPLACING THE BATTERIES b. Turn the canister handle counterclockwise until it clicks. c. Pull the canister out of MyShield. 4. While pressing the release, pull out the battery compartment. Essence Security MyShield User Guide...
  • Page 33 6. Insert new batteries, observing the correct polarity. WARNING! A new battery may explode if incorrectly installed. Use only the same or equivalent battery type recommended by the manufacturer. 7. Slide the battery holder into the battery compartment until it clicks. Essence Security MyShield User Guide...
  • Page 34 9. Turn the canister handle clockwise until it clicks. 10. Push the canister handle up until it clicks. 11. Place the bottom panel over the bottom of MyShield. 12. Slide the bottom panel toward the back of MyShield until it clicks. Essence Security MyShield User Guide...

  • Page 35: Specifications

    SPECIFICATIONS After you insert the batteries, the MyShield device resets itself and automatically begins to check the quality of its cellular network connection, as described in the MyShield Installation Guide. 7. Specifications MyShield’s technical specifications appear in the following table.
  • Page 36 Size (D x H) 63 mm (2.5 in.) x 115 mm (4.5 in.) Weight 400 g (0.88 lbs.) Storage ambient temperature range: -20°C to 75°C (-4°F to 167°F) EC category Transport class 1.4S Life span Five years Essence Security MyShield User Guide...

  • Page 37: Appendix Aled Indications

     EN 50136-2:2013 + A1:2023 SP3 UN 0432 class code 1.4S   (canister) Appendix A LED Indications MyShield’s LED displays the following operational information: LED Behavior Meaning Failed self-test  1 red pulse (2 seconds long) Motion detected ...

  • Page 38: Legal Notice

    If you do not agree with these terms, please do not access or use the remainder of this document. This document contains highly confidential information, which is proprietary to Essence Security International (E.S.I.) Ltd. and/or its affiliates (hereafter, "Essence").

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