RCT SmarTrack GLOBAL Product Manual

Software version 5.x.2.77
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PRODUCT MANUAL
®
SMARTRACK
GLOBAL
Software Version 5.x.2.77
Part No. 11505 | 15847
www.smartrackglobal.com

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Summary of Contents for RCT SmarTrack GLOBAL

  • Page 1 PRODUCT MANUAL ® SMARTRACK GLOBAL Software Version 5.x.2.77 Part No. 11505 | 15847 www.smartrackglobal.com...
  • Page 2 RCT provides the document to you on an ‘as is’ basis. RCT is not required to provide any updates to this version of the document. RCT may make any change, amendment, or modification to the contents in this document without notice to you.
  • Page 3: Table Of Contents

    Contents FCC Compliance General Safety Warnings Personal Safety Machine Product Product Overview Features Installation Guide Recommended Workflow Controller Installation Display Installation Impact Sensor Installation Antenna Installation Bypass Key Installation Loom Installation Diagrams − ® SmarTrack Global External Wiring (650g) − Loom Configuration (11265) (652i) −...
  • Page 4 Pedestrian Alert − Installation − Commissioning − Web Portal Setup − Alert Delay − Operator Alert Speed Testing and Calibration How to Configure Work1 (Input3) Correctly How to Configure the Speed Feature Correctly on the Web Portal Speed Violation Warning Speed Calibration GNSS Calibration Speedometer (Speedo) Calibration...
  • Page 5: Fcc Compliance

    Figure 8 Hole saw ............................10 Figure 9 Bypass switch wiring ........................10 Figure 10 Drawing 650g – SmarTrack Global external wiring ................ 11 Figure 11 Drawing 652i – loom configuration (part no. 11265) ..............13 Figure 12 Drawing 652m – loom configuration (part no. 11266) ..............15 Figure 13 SmarTrack Boost converter and mounting holes ................
  • Page 6: General Safety Warnings

    Ensure electrical connections are made as per RCT’s recommendations. Test circuits prior to connecting power to any component. ■ The equipment contains no user serviceable parts inside. Return the unit to RCT for repairs. ■ Retain product and installation instructions for future use.
  • Page 7: Product Overview

    Wi-Fi, to the cloud for safe and secure storage. SmarTrack Global has been designed from the ground up to be a truly global product. From its capability to work with multiple different languages both at the device and web portal, to be a very simple system to install supporting several configurable I/O methods and CANbus*, SmarTrack Global has every machine application covered.
  • Page 8: Installation Guide

    Installation Guide Recommended Workflow Step Description Mount all components as outlined. Make the battery connections via the rated fuse (refer to Figure 10). Make the ignition connection. Break the OEM ignition circuit and connect the activation/run relay circuit in series (brown, brown/black).
  • Page 9: Impact Sensor Installation

    Figure 4 Typical antenna installation ■ The antenna connectors are different so take care to mate the correct plug. ■ Tighten using an SMA finger wrench (RCT part number 10472). Do not over-tighten - FINGER TIGHT ONLY. Antenna Plugs Cellular/Wi-Fi Radio...
  • Page 10: Bypass Key Installation

    Bypass Key Installation In the event of an emergency, the fleet control bypass key may be used to start the machine without entering an access code or using a swipe card. The machine will be operating but no trip data will be stored or transmitted, as the unit has not been signed on.
  • Page 11: Diagrams

    Diagrams ® SmarTrack Global External Wiring (650g) Figure 10 Drawing 650g – SmarTrack Global external wiring 11 | 58 M1182_v5.x.2.77.docx | Rev 2.9 | Modified on 19/10/2023 | © Remote Control Technologies Pty Ltd...
  • Page 12 Notes 12 | 58 M1182_v5.x.2.77.docx | Rev 2.9 | Modified on 19/10/2023 | © Remote Control Technologies Pty Ltd...
  • Page 13: Loom Configuration (11265) (652I)

    Loom Configuration (11265) (652i) 120 O SPLICE6 SPLICE6 SPLICE1 BATTERY -VE CAN REFERENCE GN/RD SEAT BELT INPUT GY/BK ZONE OUTPUT CAN LOW SPLICE3 SEAT INPUT +12 V SPLICE4 SIGNAL GROUND SPLICE6 SPLICE6 CAN HIGH LOAD WEIGHT INPUT PU/BK 1.25mm RL2-87 SPLICE4 SIGNAL GROUND PU 1.25mm...
  • Page 14 Notes 14 | 58 M1182_v5.x.2.77.docx | Rev 2.9 | Modified on 19/10/2023 | © Remote Control Technologies Pty Ltd...
  • Page 15: Loom Configuration 11266 (652M)

    Loom Configuration 11266 (652m) LOAD WEIGHT INPUT SPLICE4 SIGNAL GROUND SPLICE3 +12 V SPLICE1 BATTERY -VE GN/RD SEAT BELT INPUT GY/BK ZONE OUTPUT SEAT INPUT 120 O SPLICE4 SPLICE6 SIGNAL GROUND SPLICE6 RD 1.25mm SPLICE1 BATTERY +VE BATTERY -VE BK 1.25mm SPLICE 1 BATTERY -VE CAN REFERENCE...
  • Page 16 Notes 16 | 58 M1182_v5.x.2.77.docx | Rev 2.9 | Modified on 19/10/2023 | © Remote Control Technologies Pty Ltd...
  • Page 17: General Wiring Connection Overview

    The converter has a bypass circuit and only boosts the voltage when it drops below 10 volts. Please contact your RCT branch for further information on the application of the boost converter. Wiring Connections...
  • Page 18: Mounting

    Mounting The converter should be securely mounted to a rigid surface using the mounting holes provided. Cable ties or screws can be used to secure the converter. ⚠ Important Note ® The SmarTrack Boost converter suits 12-volt dc machines only. Converter mounting holes SmarTrack Boost Converter (15844) Figure 13 SmarTrack Boost converter and mounting holes...
  • Page 19: Typical Key Switch Configuration For An Internal-Combustion-Powered Machine

    Typical Key Switch Configuration for an Internal-combustion-powered Machine BN/BK IGN IN MACHINE SWITCH START GND BK ACTIVATE SMARTRACK B+ RD WIRING KEY INPUT ORANGE OPTIONAL RELAY TO SMARTRACK COMPONENTS PREVENT ENGINE CRANKING Figure 15 Typical internal combustion power wiring Work Inputs Connection of at least one work input is required for utilisation data to be reported.
  • Page 20: Maximum Input Voltage

    Maximum Input Voltage Seat Belt Constant Ignition Work Input Work Input Wire / Work Input Seat Input Input Supply Input 2 (Blue / 3 (Blue / Input 1 (Blue) (Grey) (Green / Wire (Red) (Orange) Red) Yellow) Red) Absolute Maximum 60 Vdc 100 Vdc 33 Vdc...
  • Page 21: Wiring Connections

    Wiring Connections When dealing with signal frequency inputs below 1.5 Vpp, particularly those in sine wave format, it is recommended to use a signal amplifier isolated filter, part number 11621. The signal amplifier isolated filter features an isolated negative sense input, providing immunity from common ground-related noise. Part Number 11621 Pin-out Arrangement Pin No.
  • Page 22: Auxiliary Output

    Auxiliary Output The Auxiliary Output function can be configured through the web portal to enable on specific events, such as: ■ Impact ■ Excess Idle ■ Critical Checklist Questions The relay has voltage free contacts that can be wired up to interrupt circuits on the machine or activate accessories fitted to the machine.
  • Page 23: Optional I/O Connector

    Optional I/O Connector The optional input/output connector provides optional extra inputs and outputs to expand the fleet management system functionality. Seat Seat Buckle Digital Trigger Threshold Digital Bias 5 mA Absolute Maximum Voltage 33 Vdc 33 Vdc Analogue Measurement Range 0 to 10 V GN/RD BUCKLE INPUT...
  • Page 24: Seat Input

    Seat Input The seat input is to detect the presence of an operator and provide alerts should the operator vacate from the seat during operation. The seat input can be used to monitor a dead man circuit on machines without a seat to detect operator presence.
  • Page 25: Weight Sensor Input

    The SmarTrack system should work with any pressure sensor which outputs a voltage within a range of 0 to 10 V dc. Note RCT recommends using the SmarTrack Global weight kit, part number 15917. SENSOR INPUT 0V SENSOR PWR SENSOR REF...
  • Page 26: Commissioning Guide

    Commissioning Guide Installation and Commissioning Wizard The installation and commissioning wizard has been designed to test all functions of SmarTrack ® before the machine is delivered to site for the operators to use. This procedure assists with the installation and commissioning wizard.
  • Page 27: Input Testing

    Description Operator Screen Example of the onscreen keyboard used to enter the fleet number. I&C Process Steps Step Task Language Selection Communications Check and Updates Machine Type and Ignition Wiring Method Output Testing Input Testing Load Capacity GNSS Testing Card Reader and Impact Testing Test Review Fleet Number Entry/Edit Installation and Commissioning Completion...
  • Page 28: Language Selection

    Each input has a ‘type’ selection, a ‘mode’ selection, and some have a ‘bias’ selection. Description Type Threshold The system will trigger on voltage signal based on the Digital Voltage Fixed 4 V threshold level. The system will trigger on voltages within the analogue Analogue Voltage Adjustable 0.5 - 9.5 V range based on the threshold setting.
  • Page 29: Communications Check And Updates

    Communications Check and Updates ® The wizard will check the network connection between the machine and the SmarTrack server. The settings here are not to be changed unless you have been instructed otherwise. The following are the communication check and updates for the 4G version. (For Wi-Fi version, see Appendix, ‘Communications Check for Wi-Fi Versions’...
  • Page 30: Machine Type And Ignition Wiring Method

    Machine Type and Ignition Wiring Method Select the machine type from the list and continue. Note The VDI 4458 / CAN bus interface is reserved for special applications. If you select this, follow the installation guide, ‘M1298.pdf – SmarTrack ® Global VDI 4458’.
  • Page 31: Input Testing

    Input Testing Work Input Testing Important At least one work input MUST be configured to ensure ® SmarTrack can function correctly and provide minimum data recording for the customer. Always wire and configure at least one work input. It is critical for SmarTrack to correctly detect the presence of a work input.
  • Page 32: Testing Access Control And Impact Sensor

    Testing Access Control and Impact Sensor Hold an access card to the display to test the swipe card function. The code from the card will be displayed. The impact sensor testing checks connectivity and functionality. Make sure the sensor is installed on the rigid structure of the vehicle.
  • Page 33: Installation And Commissioning Completion

    Installation and Commissioning Completion When the wizard has completed its run, the following will happen: ® a) The SmarTrack server will be contacted—a blue light will appear on the display. b) The SmarTrack server will be updated with the values that were gathered during commissioning— the blue light will turn into a flashing white light.
  • Page 34 If you need to run the wizard again, proceed with the following steps. Sign on with the technician or commissioning card/pin and use the menu cycle key if required so you can access the settings menu Select Actions and press the button.
  • Page 35: Pedestrian Alert

    Pedestrian Alert ™ This input is a digital voltage input to optionally connect to the AusProTec Pedestrian Alert System (PAS), such as part number 16947. By connecting this input there are additional visual alerts and alarms when a pedestrian has been detected by the system. In addition to these operator alerts, email alerts and reporting ®...
  • Page 36: Operator Alert

    Operator Alert When configured and enabled, the pedestrian alert on SmarTrack will provide additional alerts to the operator. The display will show the alert and the alarm will beep until the camera system no longer detects the hazard. Note The PAS display alert has the highest priority over any other system message including impact alert.
  • Page 37: Speed Testing And Calibration

    Speed Testing and Calibration Symbol Description Speedometer Displays the machine speed Speed Violation Alert Machine has exceeded the set overspeed limit Speed calibration and the visibility of the on-screen speedometer can only be completed if the input has been configured correctly and the speed feature is enabled. In either case, the speedometer will not appear if the configuration is wrong.
  • Page 38: How To Configure The Speed Feature Correctly On The Web Portal

    How to Configure the Speed Feature Correctly on the Web Portal Enable the Speed feature on the web portal via the Administration page—Speed and select the category where the machine belongs to, for example, FN9553 belongs to the DIESEL/LPG FORKLIFT category of the machine and will utilise the speed feature. Alert Delay (seconds): This is the amount of time before a speed violation alert is triggered.
  • Page 39: Speed Violation Warning

    Speed Violation Warning Speed Violation Warning on the Operator Screen Speed Calibration Symbol Description Calibration Speed Used to calibrate speed You can access the speed calibration menu by pressing the button below the calibration speed icon. Speed Calibration This is accessed from the main screen. If not visible, the menu cycle key can be used to cycle through the available menus.
  • Page 40: Gnss Calibration

    GNSS Calibration Speed can be calibrated using the global navigation satellite system (GNSS is often referred to as GPS). This feature will only work with a good GNSS signal—this is shown by a green GPS status icon. GNSS calibration is the best option when a clear and open outdoor area is available. GNSS speed calibration needs to be performed outdoors in an area with clear visibility to the sky.
  • Page 41: Speedometer (Speedo) Calibration

    Speedometer (Speedo) Calibration Speedometer calibration is the best option when the machine has an existing speedometer and there is sufficient space to perform the calibration. Calibration is performed by driving at a constant speed as indicated by the speedometer on the machine. To perform this calibration, you will require enough distance to maintain the test speed before and during the calibration period (approximate five seconds) Calibration Speed Options...
  • Page 42: Distance Calibration

    Distance Calibration Distance calibration is the best option when there is limited space and calibration must be performed inside a building. Speed can be calibrated by driving a known distance. The operator is required to press a key on the display at the start and end of this distance, typically indicated by placing markers on the ground.
  • Page 43: Weight Testing And Calibration

    Weight Testing and Calibration ® The weight scales are a standard feature of SmarTrack Global; however, there is a requirement to install the additional pressure sensor to the hydraulic lift line. Weight calibration and the visibility of the on-screen load display can only be completed if the input has been configured correctly and the load weight is enabled.
  • Page 44: Alert Delay

    Alert Delay A time delay, in seconds, applies to both the load and load weight violation trip points—this is the amount of time the load or load weight violation must be present before a trigger occurs. This is used to filter out load bounce and mast stage transitions from triggering events such as load weight violation.
  • Page 45: Lift Threshold

    ■ Weight Violation Timeline Weight Load Weight Violation Trigger (Capacity + %) Machine Capacity Load Weight Violation Release Capacity −%) Time Trigger Trigger Delay Delay Load Weight Violation Event Alert End Alert Sent Alert Started (Operator) (Includes Duration) (Operator) Figure 28 Load weight violation – timeline graph Lift Threshold The lift threshold is the minimum load weight required for SmarTrack ®...
  • Page 46: Calibration

    Calibration The weight scale must be calibrated before it can be used. The calibration procedure involves the lifting of a known weight of between 25 to 50 percent of the capacity of the machine. The calibration can only be performed when signed in as a technician or through the commissioning code (555555). Ordinary operators and supervisors are not permitted to perform the calibration.
  • Page 47: Set The Weight Calibration Reference

    Set the Weight Calibration Reference Using the navigation keys on the display, select the weight of the test load being used calibration. When correct weight has been dialled in, press the green tick to proceed. Use the forklift to pick up the test weight.
  • Page 48: Testing

    3. If there are ongoing failures of calibration, please contact SmarTrack Support. Testing RCT recommends the weight system be checked at this point by lifting other known loads and checking for repeatability. Weight Feature Use The weight of a load will be displayed live on the SmarTrack display. This weight is affected by forces acting on the hydraulic system when the machine is in use and is therefore at its best accuracy when the machine is stationary and the weight measurement process is followed (see below).
  • Page 49: Correct Measurement Process

    Excess pressure must be bled from the lift system by slowly lowering the load prior to a weight measurement being made. To take a weight measurement, RCT recommends following this procedure: Lift the load to 100 mm above the axle height. This is not critical but recommended to provide repeatable results.
  • Page 50: Subscriptions

    Subscriptions Active subscriptions are required to take full advantage of ® SmarTrack on your machines. When a subscription expires, operators can still sign on to operate; however, functionality is very limited with no operational data recorded and no data received from the SmarTrack server cloud.
  • Page 51 Description Display Screen If the Identify Operator screen background is amber, the subscription will expire within seven days. Operators can still sign on and use the machine with full functionality. Operational data is recorded and sent to the SmarTrack server cloud expiry date...
  • Page 52: Troubleshooting

    Troubleshooting Beep Codes and Flash Codes The SmarTrack ® Global Fleet Control system status is indicated by audible and visual signals. The following table shows the codes used to indicate the various states. Display Interface Buzzer Codes Beep Duration Name Meaning Description Valid PIN/card entered –...
  • Page 53: Fleet Controller Led Sequences

    TS0094 – 4.3-Inch HID Reader Display Spare Parts Refer to the SmarTrack Global Components Guide for a comprehensive list of all parts available. A link to download the guide can be found towards the bottom of the page below: https://rct-global.com/fleet-management/fleet-management-industrial/ 53 | 58 M1182_v5.x.2.77.docx | Rev 2.9 | Modified on 19/10/2023 | ©...
  • Page 54: Appendix

    Appendix Communications Check for Wi-Fi Versions Communications Screen To connect to your Wi-Fi, you must change the SSID and password to your network credentials. Press the button to edit the communications settings. Setting the Access Point Press the button to enter the Access Point (AP) setting.
  • Page 55 Enter the SSID using the onscreen keyboard. (Use the navigation buttons to move the cursor to the character or key you want and press the button to enter the character.) When done, press the (0) or key. Entering the Password Go to the Access Point Selection screen.
  • Page 56: Glossary

    Radio-Frequency Interference Also known as EMI Electromagnetic Interference RAM mounts Mounting equipment The type of mounting equipment used with SmarTrack Global Cable ties Mounting equipment also known as a hose tie, or zip tie, a type of fastener, for holding items together such as wires...
  • Page 57: Warranty

    Warranty Please see the RCT standard warranty, available on our website - www.rct-global.com. Revision History Date SW Ver Details of change 24/07/2019 RhyG Initial document approval. 16/08/2019 LesH Removed Troubleshooting, Problem Solving and Diagnostics. 03/09/2019 LesH Updated Installation Guide. 29/01/2020 Updated Product Overview, Beep Codes and Flash Codes, Specifications.
  • Page 58 Discover more: www.rct-global.com sales@rct-global.com AUSTRALIA: +61 (0) 8 9353 6577 AFRICA: +27 (0) 83 292 4246 CANADA: +1 705 590 4001 RUSSIA / CIS: +7 (910) 411 11-74 SOUTH AMERICA: +56 3 5229 9409 USA: +1 801 938 9214...

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