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STACYC model 20HDRIVE
S T A C Y C , I N C .
6 7 0 1 C O R P O R A T I O N
S U I T E 1 5 0
F O R T W O R T H , T X 7 6 1 2 6
O R I G I N A L
I N S T R U C T I O N S
P K W Y
R e v i s i o n 2 0 2 5 - 0 3

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Summary of Contents for STACYC 20HDRIVE

  • Page 1 STACYC model 20HDRIVE O R I G I N A L I N S T R U C T I O N S S T A C Y C , I N C . 6 7 0 1 C O R P O R A T I O N...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS: WELCOME TO THE PIT CREW Important Safety Information ..................Congratulations on your purchase of the STACYC™ 20 HDrive eBike from the world’s first patented Electric Powered Balance Bike brand. The 20 HDrive is the next evolu- Getting Started ......................
  • Page 3: Important Safety Information

    Your STACYC 20 HDrive is a Class 2 eBike, and is referred to in this manual as a bicycle unless otherwise noted.
  • Page 4 Always wear a helmet. Wearing a helmet properly may reduce the risk of a The intended use of your STACYC eBike is to be ridden by one adult rider (age 18 and up) at an appropriate time and place for general transportation and/or recreation- severe head injury.
  • Page 5 • Verify that the front and rear axles are secure. • Your STACYC eBike can withstand light rain and small splashes, but it is not designed to be subjected to inclement weather, extremely heavy showers, or • Check that the front and rear tire pressure is within the recommended submersion in water.
  • Page 6: Symbol Index

    This manual contains many “Warnings” and “Cautions” concerning the consequenc- There are warning labels on your STACYC eBike for your protection. If a label is missing es of failure to maintain or inspect your bicycle and of failure to follow safe cycling or is not legible, contact STACYC for a replacement.
  • Page 7: Getting Started

    ON PRODUCT WARNING TAGS GETTING STARTED There are warning tags on your STACYC eBike for your protection. If a tag is missing or These instructions are intended to assist you in setting up and getting familiar with is not legible, contact STACYC for a replacement.
  • Page 8 NOTE: This manual is not intended to be an extensive reference book about service, maintenance, and/or repairs. You can find more information on our website: www.STACYC.com Front Fork: Motorcycle-style aluminum front fork. Front Wheel: Spoked front wheel assembly with pneumatic tire and inner tube.
  • Page 9 Only place battery packs on clean surfaces. Avoid getting dirt, e.g. sand or soil, in lock in place. the contacts. • Do not charge or use battery packs if they are damaged. Contact STACYC to order any replacements. Your bike comes with two 36V lithium-ion batteries. P a g e |...
  • Page 10 REMOVING BATTERY PACKS CHARGE BATTERIES BEFORE EACH USE To Remove: You should fully charge each battery before your first ride. 1. Press the latch and lift the battery up and out of the battery dock. 2. Do this for each battery. Fire and explosion hazards.
  • Page 11: Assembly

    TIGHTENING TORQUE TABLE ASSEMBLY Fork Triple Clamp Bolts 5mm hex wrench 10Nm Please refer to the 20HDRIVE Quick Start Guide for assembly instructions or visit the Quick Start page online for full video tutorials. Brake Caliper Mounting Bolts 5mm hex wrench 10Nm...
  • Page 12: Features

    • All components fitted to the drive unit and all other components of your STACYC eBike powered pedal assist system (PPAS) (e.g. chainring, chainring sensor, chain, batteries, motor, pedals) must only be replaced with identical components or components that have been specifically approved by STACYC.
  • Page 13: Hydraulic Disc Brakes

    Before riding, check to ensure the brake levers do not touch the handlebars when fully applied. If either lever touches the handlebars, call STACYC or your dealer to deter- mine next steps. You will likely need your brakes serviced.
  • Page 14: Cockpit System

    Remote Throttle You can also use your STACYC eBike as a normal bicycle without assistance at any time by switching the computer power button OFF. You can also ride the bike without powered pedal assistance if the batteries are removed. In both cases, the computer display will not be seen.
  • Page 15: Display Functions

    DISPLAY FUNCTIONS CHANGING SPEED MODES Your STACYC eBike ships with a maximum speed set at 20 miles per hour (mph). This The STACYC start up screen will display when the bike is means it is a Class 2 eBike in states that recognize three classes of eBikes. In most turned on by pressing and holding the “Power”...
  • Page 16: Preparing To Ride

    Plus Button YOUR FIRST RIDE (Select UP) The acceleration of your STACYC eBike may be faster than anticipated and may feel un- Select (MODE) usual at first. Before your first ride, you should use the Boardwalk speed mode of the...
  • Page 17: Battery Packs

    Do not attempt all warranty claims against STACYC. to repair a STACYC battery pack in the event of a fault; have it replaced with an origi- •...
  • Page 18: Charging The Battery Packs

    Do not open the charger. Damaged chargers, cables, it according to local rules. Contact STACYC if you have any questions or to pur- and plugs increase the risk of electrical shock.
  • Page 19: Battery Charging Information

    The battery packs should be recharged after each use, so they are ready to go Note: The charging process is only possible when the temperature of your STACYC the full range per charge next ride. There is no memory effect, so charging the battery packs after short rides will not cause damage.
  • Page 20: Moving And Storage Instructions

    Is away from heat sources. sary. For an optimum service life, operate your STACYC eBike battery packs at temperatures Note: If the battery packs are stored with no charge for an extended period of time, between 32º F -104º F (0°C-40°C).
  • Page 21: Moving And Storing Your Stacyc

    When battery packs are no longer usable, dispose of your battery packs according to When your STACYC eBike is no longer usable, dispose of your eBike according to state state and federal regulations. State regulations regarding lithium-ion battery pack dis- and federal regulations.
  • Page 22: Troubleshooting

    COMPUTER ERROR CODES TROUBLESHOOTING The components of your STACYC eBike are monitored on startup and during operation If you have any questions at all regarding the basic troubleshooting below, check our automatically. If a fault is detected, the corresponding error code will appear on the website at www.STACYC.com or reach out to STACYC customer support by email at...
  • Page 23: User Maintenance

    CLEANING Please have your STACYC eBike serviced at least once a year. TUNE-UPS Clean your STACYC eBike carefully with a soft, damp cloth (using only mild soap and water). Rinse with water 100 Mile Tune-Up After 100 miles, or 5 full battery pack charge cycles, have the following services per-...
  • Page 24: Legal

    STACYC will replace any parts deemed to have been damaged during shipping. Ship- STACYC WARRANTS TO THE ORIGINAL REGISTERED PURCHASER that this product to ping damage must be reported to STACYC within 14 days of shipment arrival. This be free from material and manufacturing defects from date of purchase as described applies to all products, including bikes and battery packs.
  • Page 25 This equipment should be installed and operated with a minimum distance of 5 mm ensure it is safe for operation. STACYC makes no claims or guarantees that the brakes, between the device and the user or bystanders.
  • Page 26: Reminder: Always Ensure Riders Are Wearing A Helmet And Proper Footwear

    Reminder: Always ensure riders are wearing a helmet and proper footwear. For replacement parts and accessories, you should always use STACYC approved parts, as they have been specially designed for your bicycle and manufactured to meet STACYC’s demanding standards.

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