shokz OPENFIT 2 T920 Manual

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The Shokz App allows you to switch EQ modes, connect to two devices simultaneously, customize buttons, upgrade firmware, adjust prompt sound volume, and more.
Download the app now to simplify your Shokz experience.

In the Box

Do not use the product if any of the above items are missing or the product is damaged. Please contact your retailer, or reach out to us immediately.
(See After-Sales Service)

Wear and Use

EARBUD DIAGRAM

• The touch area for both earbuds is located on the raised areas on the Shokz logo.
• The microphones are exclusively for voice calls.

CHARGING CASE

PAIRING

When using for the first time:
Open the charging case to immediately enter Bluetooth pairing mode, with the indicator light flashing orange and green.
For subsequent pairings:

1. Place both earbuds into the charging case;
2. Press and hold the button inside the charging case for seconds until the indicator lights flash orange and green, indicating that the earbuds have entered pairing mode.
3. Enable the Bluetooth function and select "OpenFit 2 by Shokz." The device will display the successful pairing when complete.
   

WEARING

1. Take the earbuds out of the case.
2. Position them above your ears.
   
3. Gently rotate the earbuds backward, allowing the hook to curl around your ears.
   
4. You're ready to go.

Operation and Control

MUSIC CONTROL

		Play/Pause music Click either physical button while listening to audio.
		Play next track Double-click either physical button while listening to audio.
		Previous song Triple-click either physical button while listening to audio.

CALL CONTROL

		Answer a call Click either physical button.
		End a call Click either physical button during the call.
		Reject a call Double-click either physical button.

VOLUME CONTROL

		Volume down one level Press and hold the left physical button during music or calls.
		Volume up one level Press and hold the right button during music or calls.
# Continuous Volume Control: During music or calls, long-press corresponding earbud until desired volume is reached.

SINGLE EARBUD CONTROL

Both earbuds are designed for independent use, allowing for mono music playback or calls. When used individually, each earbud maintains its respective button functionality.

Indicator LED

CHARGING CASE INDICATOR LED

1. When the earbuds are in the charging case, the indicator displays the earbud battery level.
   

   High battery level	When opening, the green light goes off after 5 seconds.
   Low battery level	When opening, the orange light goes off after 5 seconds.

   *Note: When both earbuds are placed in the charging case, the indicator displays the power level of the earbud with the lower battery level.

2. When the earbuds are outside the charging case, the indicator displays the charging case battery level.
   

   Charging case with high battery level	The green light turns off after 5 seconds upon opening or closing the case or pressing the charging case button.
   Charging case with low battery level	The orange light turns off after 5 seconds upon opening or closing the case or pressing the charging case button.

3. When connected to an external power supply

   Charging	The indicator is solid orange.
   Charging completed	The indicator is solid green.

4. Others

   Pairing	The indicator flashes orange and green.
   Factory data reset	The indicator flashes orange for 5 seconds.

Power Source

ON/OFF/STANDBY

1. On
   When the earbuds are placed in the charging case, opening the case will activate the indicator light and power on the earbuds.
   
   *Note: Closing the charging case after removing the earbuds helps preserve battery life and prevents debris from entering the case.
2. Off
   When the charging case is closed with both earbuds inside, they will automatically power off.
   
3. Standby
   When the earbuds are outside the charging case and remain disconnected from Bluetooth devices for 3 minutes, they will enter standby mode to preserve battery life.

CHARGING THE EARBUDS

Place the earbuds into the charging case until they magnetically attach. Close the charging case once the indicator light is on.

*Note:

• The LED on the charging case will show the battery status of the earbuds in the case. The green light indicates a high battery level and the orange light indicates a low battery level.
  If both earbuds are in the case, the LED shows the power status of the earbud with a lower battery.
• The earbuds will reach full charge after approximately minutes inside the charging case. Ensure that the charging case has a sufficient battery level to charge the earbuds.

CHARGING THE CHARGING CASE

Connect the USB-C to USB-C charging cable to the charging case and plug it into a power supply or certified wall charger. A solid orange light on the charging case indicates that it is currently charging, while a solid green light indicates that the case is fully charged.

*Note:

• The charging case requires approximately 100 minutes to reach full charge. It operates using the standard 5V+/-5% USB voltage. We advise against using high-voltage power sources to charge the earbuds, as this may cause damage. Additionally, using third-party charging cables may result in longer charging times.
• Before charging, ensure that the charging port is dry and free of liquid residue like sweat. Use a soft, dry cloth to wipe away any moisture or residue from the charging port.

Additional Features

MULTIPOINT PAIRING

*Please update the Shokz App to the latest version in the App Store. Follow the instructions to update the earbuds firmware to the latest version. Ensure that Bluetooth is enabled on your pairing device.

1. First connect the earbuds to your phone, and start by selecting "MultiPoint Pairing" in the Shokz App.
   
2. On the pop-up page, confirm to open the MultiPoint Pairing function.
3. Select "Connect to the Second Device" and follow the instructions to establish a connection with the second device.
   
4. Your earbuds are now connected to two devices. You can manage their Bluetooth connections conveniently through the Shokz App.

AUTO CONNECT

1. Once the earbuds are powered on, they'll automatically attempt to connect to the last paired device and emit a beep to indicate a successful connection.
2. While in use, the earbuds may disconnect from the paired device due to connection range limitations. If they come back within range within 3 minutes, they'll re-establish connection with the last paired device automatically, emitting a beep indicating successful reconnection.
3. Should the earbuds re-enter the connectable range after 3 minutes, press either physical button to trigger automatic reconnection.
4. With MultiPoint Pairing enabled, simply press either physical button to reconnect to both devices.

*Please ensure that the paired devices are within the connection range (10m) and powered on. Also, make sure that your desired device has Bluetooth enabled.

FIND MY EARBUDS

1. Make sure your earbuds are connected to your phone. Then, open the Shokz App and choose "Find my Earbuds.
2. Select the earbuds you want to locate from the list that appears.
3. Select" Ping my left/right earbud". Your earbuds will start making a loud noise to help you find them.

RESETTING

Resetting the earbuds will clear the list of paired devices and reset all settings.

1. Place both earbuds in the charging case.
2. Press and hold the button on the charging case for 15 seconds. The indicator will flash orange for five seconds before turning off, indicating that the reset is complete. Next, the indicator will flash orange and green, indicating that the earbuds have entered pairing mode.

Maintenance

CLEANING

1. Earbuds
   • Use a soft, clean, dry cloth to wipe the earbuds.
   • When cleaning the earbud mesh, gently brush away dirt and earwax with a dry cotton swab, then wipe with a soft cloth.

Note:

• Ensure the earbuds are powered off and disconnected from all devices before cleaning.
• Do not wash the earbuds with water or use ultrasonic cleaning.
• Prevent liquid from entering any openings of the earbuds.
• Do not use abrasive cleaners, high-concentration chemicals, alcohol, or acetone solvents, as they may cause damage, deformation, or discoloration.
• Avoid using sharp or abrasive objects.

2. Charging Case
   • · Use a soft, clean, and dry cloth to wipe the exterior of the charging case.
   • · Use a clean, dry, soft brush to remove debris from the charging interface.
   • · Gently wipe the charging contact surface inside the charging case using a clean and dry cotton swab.

Note:

• Ensure the charging case is powered off and disconnected from all devices before cleaning.
• Avoid using abrasive materials to clean the charging case.

After-Sales Service

SERIAL NUMBER LOCATION
The product serial number is located on the barcode of the packaging and warranty card. Additionally, the charging case includes a serial number printed next to the charging port.

WARRANTY
Your earbuds are covered by a warranty. Visit our website at https://shokz.com/pages/warranty-return for details of the limited warranty.