Lenovo ThinkPad T14s Gen 6 5G User Manual
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Lenovo ThinkPad T14s Gen 6 5G User Manual

Lenovo ThinkPad T14s Gen 6 5G User Manual

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ThinkPad T14s Gen 6 / ThinkPad T14s 2–in–1 Gen 1

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Summary of Contents for Lenovo ThinkPad T14s Gen 6 5G

  • Page 1 User Guide ThinkPad T14s Gen 6 / ThinkPad T14s 2–in–1 Gen 1...
  • Page 2 Generic Safety and Compliance Notices First Edition (March 2025) © Copyright Lenovo 2025. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Chapter 5. Configure advanced Lenovo apps ....settings....47 Lenovo Commercial Vantage .
  • Page 4 My USB connector does not work ..Call Lenovo ....Recover data from a USB drive ..
  • Page 5 ....103 trademarks ....109 Appendix C. Notice for USB connector name update ..107 © Copyright Lenovo 2025...
  • Page 6 User Guide...

  • Page 7: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 8 User Guide...

  • Page 9: Chapter 1. Meet Your Computer

    Front view Have a quick glance at the front view of your computer. ThinkPad T14s Gen 6 Description Description Item Item Microphone* Infrared camera* / Camera* Webcam privacy shutter* Touch screen* Power button with fingerprint reader* Speaker © Copyright Lenovo 2025...
  • Page 10 Description Description Item Item NFC (near field communication) mark* Trackpad ® TrackPoint pointing stick TrackPoint Three Buttons * for selected models ThinkPad T14s 2–in–1 Gen 1 Description Description Item Item Microphone Infrared camera / Camera Webcam privacy shutter Touch screen User Guide...
  • Page 11 Description Description Item Item Power button with fingerprint reader Speaker NFC (near field communication) mark* Trackpad ® TrackPoint pointing stick TrackPoint Three Buttons * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Important information Your computer contains magnets.

  • Page 12: Side View

    Side view Have a quick glance at ports on both sides of your computer. Description Description Item Item ® USB-C power connector Security-lock slot (Thunderbolt™ 4) USB-A connector (USB 5Gbps, Always HDMI™ connector On USB) USB-A connector (USB 5Gbps) Audio connector Nano-SIM-card tray* Smart-card slot* * for selected models...

  • Page 13: Bottom View

    Related topics • “USB specifications” on page 7 • “Manage power” on page 33 • “Use a smart card” on page 36 • “Lock the computer” on page 39 Bottom view Have a quick glance at the bottom part of your computer. ThinkPad T14s Gen 6 Intel models ThinkPad T14s Gen 6 AMD models ThinkPad T14s 2–in-1 Gen 1...
  • Page 14 Insert a straightened paper clip into the hole to cut off power supply temporarily. Step 3. Connect your computer to ac power and then turn on your computer. Note: If your computer is still no response, you can call Lenovo Customer Support Center to get further help. CAUTION: When the computer is operating, it should be placed on a hard and flat surface with its bottom area not in contact with user’s bare skin.

  • Page 15: Features And Specifications

    • TUV Eye Safe* • Face authentication* • Presence sensing* • Fingerprint reader (integrated in power button)* Security features • Lenovo View Privacy Guard* • Lenovo View Privacy Alert* • ePrivacy panel* • Trusted Platform Module (TPM)* • Bluetooth • NFC* •...
  • Page 16 • Connect to USB-C accessories to help expand your computer • USB-C connector (USB 10Gbps) functionality. To purchase USB-C accessories, go to https:// www.lenovo.com/accessories • USB-C connector (Thunderbolt 3) • USB-C connector (Thunderbolt 4) • USB-C connector (USB4 40Gbps) • USB-C connector (DP Alt mode DP 2.1)

  • Page 17: Chapter 2. Get Started With Your Computer

    • Some models might not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...

  • Page 18: Complete The Operating System Setup

    Complete the operating system setup Before exploring your computer, you need to complete the operating system setup. The setup includes but is not limited to: • Select the country or region. • Connect to an available network. • Accept the license agreement. •...

  • Page 19: Connect To The Wired Ethernet

    Connect to the wired Ethernet To connect your computer to a local network, you need a Lenovo USB-C to Ethernet Adapter. Lenovo USB- C to Ethernet Adapter is available as an option and shipped with some computer models. You can purchase one from Lenovo at https://www.lenovo.com/accessories...

  • Page 20: Interact With Your Computer

    Interact with your computer Explore various ways to interact with your computer. Use the keyboard shortcuts Keyboard shortcuts are keys or combinations of keys that provide a quick way to perform particular functions. They help you work more efficiently. The following tables introduce the functions of keyboard shortcuts. FnLock and function keys Key / Key combination Function description...

  • Page 21: Use The Trackpoint Pointing Device

    You can customize keyboard settings in Vantage app. To customize detailed settings, open the Vantage app, and then click Device ➙ Input & Accessories. For more keyboard shortcuts, go to https://support.lenovo.com/solutions/windows-support Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 22: Use The Trackpad

    TrackPoint Three Buttons TrackPoint left button and TrackPoint right button correspond to the left and right buttons on a traditional mouse. Press and hold the TrackPoint center button while using your finger to applying pressure to the pointing stick in the vertical or horizontal direction. Then, you can scroll through the document, Web site, or apps.
  • Page 23 Description Description Item Item Right-click zone Left-click zone Notes: • Some gestures are not available in the following cases: – if the last action was done from the TrackPoint pointing device. – when you are using certain apps. – when you are using two or more fingers and your fingers are too close. •...
  • Page 24 One-and-two-finger touch gestures To do this Gesture One finger taps once. Select an item. One finger taps twice. Open an item. Two fingers tap twice quickly. Display a shortcut menu. Two fingers stretch out. Zoom in. User Guide...
  • Page 25 To do this Gesture Two fingers pinch in. Zoom out. Two fingers slide horizontally or vertically. Scroll through items. Three-and-four-finger touch gestures To do this Gesture Three fingers tap once. Open search window. Four fingers tap once. Open notification center. Three- or four-finger swipes up.

  • Page 26: Use The Touch Screen (For Selected Models)

    To do this Gesture Three- or four-finger swipes down. Show the desktop. Three- or four-finger swipes left or right. Switch between open apps or windows. Disable the Trackpad The Trackpad is enabled by default. To disable the device: Step 1. Open the Start menu, and then click Settings ➙...
  • Page 27 One-finger touch gesture To do this Gesture Tap and hold. Open a shortcut menu. Swipe from the left. Open the widget panel. Swipe from the right. Open notification center. Two-finger touch gesture To do this Gesture Move two fingers towards. Zoom out.

  • Page 28: Connect To An External Display

    Three-and-four-finger touch gesture To do this Gesture Swipe with three fingers up. Show all open windows. Swipe with three fingers down. Show the desktop. Swipe with three fingers to the left or right. Switch apps. Swipe with four fingers to the left or right. Switch desktops.

  • Page 29: Connect To A Wireless Display

    Supported resolution The following table lists the supported maximum resolution of the external display. Connect the external display to Supported resolution USB-C connector (Thunderbolt 4) Up to 5K / 60 Hz Up to 4K / 60 Hz HDMI connector Note: The refresh rate higher than 60 Hz can also be supported. If you set the refresh rate higher than 60 Hz, the maximum resolution might be limited.

  • Page 30: Get To Know Convertible Multi-Modes

    Step 1. Right-click a blank area on the desktop and select Display settings. Step 2. Select the display that you want to configure and change display settings of your preference. Get to know convertible multi-modes (for ThinkPad T14s 2–in–1 Gen 1 only) The computer display can be opened up to an angle of 360 degrees.

  • Page 31: Use Lenovo Yoga Pen (For Selected Thinkpad T14S 2-In-1 Gen 1 Models)

    • Play touch-enabled games. Use Lenovo Yoga Pen (for selected ThinkPad T14s 2–in-1 Gen 1 models) Lenovo Yoga Pen (hereafter referred to as the pen) enables a more precise and easier way of selecting, writing and sketching. It attaches magnetically to your computer.
  • Page 32 • The default function of each barrel button might vary in different apps. • To customize the barrel button functions, use Lenovo Pen Settings. You can also check the battery life on your pen in Lenovo Pen Settings. If Lenovo Pen Settings is not installed on your computer, download and install the latest WinTab driver from or from Microsoft Store.
  • Page 33 1. Pull out the damaged tip by the tip remover. Note: If the damaged tip cannot be extracted, do not disassemble the pen body. You can call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https:// pcsupport.lenovo.com/supportphonelist...
  • Page 34 • The pen contains pressure sensors. Apply an appropriate amount of pressure when writing on the screen. Do not subject the pen to shock or vibration. User Guide...

  • Page 35: Chapter 3. Explore Your Computer

    Lenovo AI Now (for selected models) Lenovo AI Now is a personal and private AI assistant to help with inspiration, writing, summarizing, and quick settings for your computer. With local AI models, it can ensure your data security and provide a secure AI experience.

  • Page 36: Lenovo View (For Selected Models)

    • PC Assistant: Set up and optimize your computer. It provides smart setup features and can connect you to timely Lenovo services. For example, you can ask AI Now to help turn on Eye Care mode or find the nearest service center.
  • Page 37 – Virtual presenter: Overlay your face on any materials you want to present like a presentation. • Privacy – Privacy Alert: An alert icon appears on your computer screen when a shoulder surfer appears behind you. – Privacy Guard: Your screen becomes blurred when a shoulder surfer appears behind you. Press Alt +F2 to cancel the blur effect.

  • Page 38: Trackpoint Quick Menu

    • Some features might not be able to be used at the same time. • The Lenovo View app periodically updates features to improve your camera and video call experience. The feature description might be different from that on your actual user interface.
  • Page 39 Use the TrackPoint Quick Menu You can click the edit button to rearrange the features in the preview panel, or drag and drop the features on the right to the preview panel to customize your quick menu. • Camera You can adjust the brightness and contrast of the camera, and restore the settings to default by tapping the reset button •...

  • Page 40: Copilot In Windows

    Note: The feature does not work when Dolby Voice is off. Click the link in NOISE SUPPRESSION to help you enable it. • Quick Clean You can temporarily disable the keyboard, screen, Trackpad, and TrackPoint pointing device to clean your computer.

  • Page 41: Switch Among Modes

    Mode Recommended scenario • You want the computer to be quieter and cooler. Best power efficiency • You want to maximize the battery life. • You plan to frequently switch between different computer tasks over a period time. Balanced • You prefer to balance device performance with temperature and fan noise.

  • Page 42: Charge The Computer With Ac Power

    Note: Some models might not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...

  • Page 43: Change The Power Settings

    Note: The actual charging speed of your computer depends on many factors, such as the remaining battery power of the computers, the wattage of the ac power adapter, and whether you are using the computers. To use the function, ensure that Always On USB and Charge in Battery Mode are enabled in UEFI BIOS of your computers, so that the function works even when the computers are off or in hibernation mode.

  • Page 44: Set Up An Nfc Connection

    Step 2. Turn on both the Bluetooth on your computer and the Bluetooth device. Make sure the device is discoverable. Step 3. Select the device when it is displayed on the Add device list, and then follow the on-screen instructions. Swift pair This topic helps you connect to a Bluetooth device by swift pair.
  • Page 45 Attention: Smart cards with slits are not supported. Do not insert such a smart card into the smart-card slot of your computer. Otherwise, the reader might get damaged. Install or remove a smart card Chapter 3 Explore your computer...
  • Page 46 User Guide...

  • Page 47: Chapter 4. Secure Your Computer And Information

    Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com...

  • Page 48: Log In With Facial Recognition (For Selected Models)

    Note: You can associate your fingerprints with your power-on password and NVMe password. See “Associate your fingerprints with passwords (for selected models)” on page 45. Maintenance tips: • Do not scratch the surface of the reader with anything hard or sharp. •...

  • Page 49: Change The Settings

    Note: Once enabled, the password privacy function is available even when you disable the ePrivacy function. Protect data against power loss NVMe (Non-Volatile Memory express) M.2 solid-state drive features the Lenovo-unique PLP (Power Loss Protection) function to avoid data loss or damage. Chapter 4...

  • Page 50: Usb-C Restricted Mode (For Selected Models)

    However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive: Step 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window. Step 2.

  • Page 51: Supervisor Password

    The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.

  • Page 52: Set, Change, Or Remove A Password

    Step 6. Press F10 to save changes and exit the UEFI BIOS menu. If you have not set a supervisor password, contact a Lenovo-authorized service provider to have the system management password removed. What to do if you forget your NVMe password Follow the instructions to remove the NVMe password if you forget your NVMe password.

  • Page 53: Associate Your Fingerprints With Passwords (For Selected Models)

    Lenovo-authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the relevant replacement procedure, see “CRU list”...

  • Page 54: Log In To The System With Passwordless Power-On Authentication

    Select the available FIDO2 USB device that you want to register in the Discovered Devices field. Click Yes in the displayed window to confirm the device you selected If you set a power-on password, you are prompted to enter the correct password. The User operation request window is displayed.

  • Page 55: Chapter 5. Configure Advanced Settings

    Note: The Lenovo BIOS Simulator Center makes periodic updates of the settings. The UEFI BIOS simulator interface and description of settings might be different from that on your actual user interface. Customize BIOS Defaults The feature provides a solution to backup your preferred BIOS Setup settings.

  • Page 56: Detect Memory Retraining (For Intel Models Only)

    Step 2. Select Restart ➙ Save Custom Defaults. Step 3. Click Yes to save the settings configuration you customized. Load the customized settings configuration Follow the instructions to load the customized settings configuration. Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. Step 2.

  • Page 57: Chapter 6. Frequently Asked Questions

    Scroll down to the bottom. Click Get help and follow the on-screen instructions. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 58: Mouse Problems

    For more solutions to audio problems, go to https://support.lenovo.com/solutions/ht501860 If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 59: Keyboard Problems

    Keyboard problems My keyboard does not work Problem: What should I do if my keyboard does not work? Solution: If your keyboard does not work or types wrong characters, try the following solutions one by one to troubleshoot and fix the issue: 1.

  • Page 60: My Keyboard Backlight Does Not Work

    If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist My keyboard backlight does not work Problem: What should I do if my keyboard backlight does not work?

  • Page 61: My Computer Battery Icon Disappears

    5. Update UEFI BIOS to the latest version. For details, refer to “UEFI BIOS problems” in this User Guide. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 62: Black Screen

    2. In the search box of the Get Help app, type troubleshoot BSOD error. 3. Follow the guided walkthrough. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 63: The External Display Does Not Work

    4) In the popup window, select Uninstall. 5) If you're asked to confirm your choice, select Yes. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 64: Fingerprint Reader Problems

    Right-click the display driver and select Properties. d. Under Driver, select Roll Back Driver and follow the on-screen instructions. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 65: Fingerprint Recognition Error

    5) Restart your computer. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 66: Fingerprint Enrollment Error

    Solution: If there is an error during fingerprint enrollment, try the following solutions one by one to troubleshoot and fix the issue: 1. Download the latest driver from Lenovo support website. For how to download the driver, refer to “Driver problems” in this User Guide.

  • Page 67: My Touchpad Or Trackpad Responds Slowly

    If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist My touchpad or trackpad responds slowly Problem: What should I do if my touchpad or trackpad responsds slowly?

  • Page 68: Fan Problems

    Follow the on-screen instructions to install the device drivers and necessary programs. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 69: Docking Station Problems

    Type task manager in the Windows search box and press Enter. b. Terminate power-consuming applications or processes that are not in use. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 70: Hinge Problems

    3. If the issue is still not fixed, update the UEFI BIOS to the latest version. For details, refer to “UEFI BIOS problems” in this User Guide. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 71: Usb Problems

    3. Update Lenovo Pen Settings, an app preinstalled on your computer, and ensure that your pen has paired to your computer through Bluetooth. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 72: Create A Recovery Drive

    4. Click Restore to and choose a new location to save the files. • Recover data by using a reliable USB data recovery tool. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 73: Bluetooth Connection Problems

    2. Update your Windows operating system to 23H2 or later version. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 74: Network Connection Problems

    If Windows does not reinstall the driver automatically, open device manager and click Action ➙ Scan for hardware changes. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 75: Power Charging Problems

    8. Contact your Internet service provider to check if there are any issues with your internet plan or connection. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 76: My Built-In Battery Cannot Be Charged

    4. Turn off the computer and disconnect the computer from ac power and all connected cables. Wait a few minutes. Then, reconnect to ac power and turn on the computer. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 77: Startup Problems

    2. If you are using a power strip or surge protector, ensure it is turned on and working. 3. Press the power button to turn on your computer again. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 78: Performance Problems

    Get the latest updates from the Windows Update. For details, go to https://support.microsoft.com/ windows_update c. Restart your computer. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Performance problems...

  • Page 79: Password Problems

    Depending on your specific situation, you can choose from different recovery options. For details, go to https://support.microsoft.com/windows_recovery 12. Use memory module(s) with higher speed. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 80: Retrieve My Bitlocker Recovery Key In Windows

    If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Retrieve my BitLocker recovery key in Windows Problem: How to retrieve my BitLocker recovery key in Windows? Solution: To retrieve your BitLocker recovery key in Windows, choose one of the following solutions: •...

  • Page 81: Windows Operating System Installation Error

    6. Follow the on-screen instructions to install the device drivers and necessary programs. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 82: Upgrade My Windows Operating System

    BIOS before attempting system installation. 5. Reinstall the Windows system. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 83: Recover Windows Operating System

    3. Ensure that the available disk space of your computer meets the requirement of the new Windows operating system. 4. Upgrade the system again. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 84: Windows Operating System Recovery Error

    You suspect your device has been infected. Use installation media to reinstall Windows operating system. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 85: Driver Installation Error

    2. If an update package is available, follow the on-screen instructions to download and install the package. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 86: Uefi Bios Problems

    2. Reinstall the driver. Find general solutions, go to https://support.lenovo.com/solutions/HT105331 If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist UEFI BIOS problems...

  • Page 87: Recover The Uefi Bios

    33% to 65% LED indicators on Esc, F1 and F4 blink simultaneously 66% to 100% If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
  • Page 88 Product information • Product specifications: https://psref.lenovo.com • Technical specifications for Lenovo workstations: https://thinkstation-specs.com Lenovo Support resource • Lenovo PC Technical Support web site: https://pcsupport.lenovo.com . You can obtain the following information and resources: – Drivers and software – Troubleshoot and diagnose –...
  • Page 89 – Type get help in the Windows search box – Use Windows Search – Microsoft Support Web site: https://support.microsoft.com • Reset or restore Windows – Use Lenovo recovery options: https://support.lenovo.com/HowToCreateLenovoRecovery – Use Windows recovery options: Go to https://pcsupport.lenovo.com and search by the product name or serial number.
  • Page 90 Lenovo responsibility • Accessibility information: https://www.lenovo.com/accessibility • Environment information: https://www.lenovo.com/us/en/sustainability-operational-impact • Product security: https://www.lenovo.com/us/en/product-security/landing/ User Guide...

  • Page 91: Chapter 7. Diagnose And Troubleshoot Your Computer

    If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 89. Message Solution The computer turned off because the battery power is low.
  • Page 92 • We recommend that you speak to our Customer Support Center before attempting to service the computer yourself so that you can be directed to the correct documentation and repair information. It might be recommended to have a Lenovo-authorized service provider repair your computer depending on the complexity of the error or fault.

  • Page 93: Diagnostic Tools

    Replace the system board (service provider only). Diagnostic tools This section provides introduction to a set of diagnostics and troubleshooting tools at Lenovo Support Web site, the Vantage app, and in your computer. They can help you diagnose common software and hardware issues.

  • Page 94: Troubleshoot And Diagnose At Lenovo Support Web Site

    • You cannot log in to the operating system. UEFI Diagnostics tool • Your computer cannot connect to the network. Troubleshoot and diagnose at Lenovo Support Web site Lenovo provides two different diagnosing options to help you identify and resolve problems on your computer. Step 1. Go to https://www.pcsupport.lenovo.com/...

  • Page 95: Uefi Diagnostics Tool

    Lenovo Customer Support Center. See “Call Lenovo” on page 88. Lenovo Memory Self Repair (for Intel models only) Lenovo Memory Self Repair (hereafter referred to as repair tool) enables you to repair memory single-bit or single-row failure with internal redundant resources.

  • Page 96: Windows Label

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the needed information before you contact Lenovo.

  • Page 97: Find Your Service Qr Code And Serial Number

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 98 • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, go to: •...

  • Page 99: Chapter 8. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 100: Disable Fast Startup

    For the removal procedure, refer to the built-in battery replacement instructions in this documentation. • For the non-CRUable built-in battery connected to the system board with comb connectors: Call Lenovo Customer Support Center for help. To check whether the built-in battery on your computer is a CRU, see the CRU list in Chapter 8 “CRU replacement”...
  • Page 101 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn over the computer. Tools needed: Phillips head screwdriver Step 1. Remove the base cover assembly as shown below. Step 2.

  • Page 102: M.2 Solid-State Drive And M.2 Solid-State Drive Bracket

    M.2 solid-state drive and M.2 solid-state drive bracket Follow the instructions to replace the M.2 solid-state drive. Before you start, read Generic Safety and Compliance Notices Attention: • If you replace a M.2 solid-state drive, you might need to install a new operating system. For details on how to install a new operating system, see “Install a Windows operating system and drivers”...

  • Page 103: Wireless Wan Module And Wireless Wan Module Bracket (For Selected Models)

    • Wireless WAN ready model identifies that product has preinstalled wireless WAN antennas and allows a user-installable wireless WAN module. • Only wireless WAN model or wireless WAN ready model is allowed to install the optional Lenovo wireless WAN module.

  • Page 104: Built-In Battery

    • Pry tool 5G models Step 1. Remove the wireless WAN module and wireless WAN module bracket as shown below. Step 2. Install the wireless WAN module and wireless WAN module bracket in reverse order. 4G models Step 1. Remove the wireless WAN module and wireless WAN module bracket as shown below. Step 2.
  • Page 105 Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery may not be covered by warranty.
  • Page 106 Step 1. Remove the built-in battery as shown below. Step 2. Before installing the built-in battery, thoroughly check the battery compartment and ensure that there are no foreign or sharp objects that could cause damage to the battery. Step 3. Install the built-in battery in reverse order.

  • Page 107: Appendix A. Compliance Information

    Compliance ID Machine type(s) TP00152C 21QX and 21QY ThinkPad T14s Gen 6 TP00152D 21R1 and 21R2 ThinkPad T14s Gen 6 5G TP00152E 21TB and 21TC ThinkPad T14s 2-in-1 Gen 1 TP00164A 21R3 and 21R4 for mainland China only Further compliance information related to your product is available at https://www.lenovo.com/compliance...
  • Page 108 The following illustration shows the antenna locations on your computer: ThinkPad T14s Gen 6 Wireless LAN antenna (auxiliary) Wireless LAN antenna (main) Wireless WAN antenna (MIMO1)* Wireless WAN antenna (main)* Wireless WAN antenna (auxiliary)* Wireless WAN antenna (MIMO2)* * for selected models User Guide...

  • Page 109: Operating Environment

    ThinkPad T14s 2–in–1 Gen 1 Wireless LAN antenna (main) Wireless LAN antenna (auxiliary) Wireless WAN antenna (MIMO1)* Wireless WAN antenna (main)* Wireless WAN antenna (auxiliary)* Wireless WAN antenna (MIMO2)* * for selected models Operating environment This section provides information about the operating environment of your computer. Maximum altitude (without pressurization) 3048 m (10 000 ft) Temperature...
  • Page 110 • Storage without packaging: 5°C to 43°C (41°F to 109°F) Note: When you charge the battery, its temperature must be no lower than 10°C (50°F). Relative humidity • Operating: 8% to 95% at wet-bulb temperature 23°C (73°F) • Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F) User Guide...

  • Page 111: Appendix B. Accessibility Features

    Lenovo keyboards support various accessibility features. For example: – Tactile markings on some keys for easier identification Tactile markings provide all users with a way to find keys without looking at the keyboard. Lenovo provides bumps for the following keys: –...
  • Page 112 To learn how to use the TrackPoint pointing device, see “Use the TrackPoint pointing device” on page 13 • Industry-standard connectors The industry-standard connectors on Lenovo products enable better compatibility with peripheral devices. • Operating systems...
  • Page 113 – Vision features, such as text size and visual effect settings, make the screen contents easier to see. – Hearing features, such as audio and caption settings, make the screen contents easier to hear. – Interaction features, such as speech and eye-control settings, make the product easier to control. To access the accessibility features of the Windows 11 operating system, go to Start ➙...
  • Page 114 User Guide...

  • Page 115: Appendix C. Notice For Usb Connector Name Update

    Appendix C. Notice for USB connector name update The USB Implementers Forum published a revision of the guideline for USB connector names in September, 2022. Lenovo follows the revised guideline and updates USB connector names accordingly. You can refer to the table below for naming update details.
  • Page 116 User Guide...

  • Page 117: Appendix D. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 118 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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