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Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
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Description Description Item Item Trackpad TrackPoint Three Buttons ® TrackPoint pointing stick * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Related topics •...
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Side view Have a quick glance at ports on both sides of your computer. Description Description Item Item ® USB-C power connector HDMI™ connector (Thunderbolt™ 4) Nano-SIM-card tray* Audio connector USB-A connector (USB 5Gbps) Smart-card slot* USB-A connector (USB 5Gbps, Always Security-lock slot On USB) * for selected models...
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Insert a straightened paper clip into the hole to cut off power supply temporarily. Step 3. Connect your computer to ac power and then turn on your computer. Note: If your computer is still no response, you can call Lenovo Customer Support Center to get further help. CAUTION: When the computer is operating, it should be placed on a hard and flat surface with its bottom area not in contact with user’s bare skin.
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• TUV Eye Safe • Face authentication • Human presence detection • Fingerprint reader* (integrated in power button) Security features • Lenovo View Privacy Guard* • Lenovo View Privacy Alert* • ePrivacy panel* • Trusted Platform Module (TPM)* • Bluetooth •...
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• Connect to USB-C accessories to help expand your computer • USB-C connector (USB 10Gbps) functionality. To purchase USB-C accessories, go to https:// www.lenovo.com/accessories • USB-C connector (Thunderbolt 3) • USB-C connector (Thunderbolt 4) • USB-C connector (USB4 40Gbps) • USB-C connector (DP Alt mode DP 2.1)
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• Some models might not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...
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Complete the operating system setup Before exploring your computer, you need to complete the operating system setup. The setup includes but is not limited to: • Select the country or region. • Connect to an available network. • Accept the license agreement. •...
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Connect to the wired Ethernet To connect your computer to a local network, you need a Lenovo USB-C to Ethernet Adapter. Lenovo USB- C to Ethernet Adapter is available as an option and shipped with some computer models. You can purchase one from Lenovo at https://www.lenovo.com/accessories...
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Interact with your computer Explore various ways to interact with your computer. Use the keyboard shortcuts Keyboard shortcuts are keys or combinations of keys that provide a quick way to perform particular functions. They help you work more efficiently. The following tables introduce the functions of keyboard shortcuts. FnLock and function keys Key / Key combination Function description...
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You can customize keyboard settings in Vantage app. To customize detailed settings, open the Vantage app, and then click Device ➙ Input & Accessories. For more keyboard shortcuts, go to https://support.lenovo.com/solutions/windows-support Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.
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TrackPoint Three Buttons TrackPoint left button and TrackPoint right button correspond to the left and right buttons on a traditional mouse. Press and hold the TrackPoint center button while using your finger to applying pressure to the pointing stick in the vertical or horizontal direction. Then, you can scroll through the document, Web site, or apps.
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Description Description Item Item Right-click zone Left-click zone Notes: • Some gestures are not available in the following cases: – if the last action was done from the TrackPoint pointing device. – when you are using certain apps. – when you are using two or more fingers and your fingers are too close. •...
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One-and-two-finger touch gestures To do this Gesture One finger taps once. Select an item. One finger taps twice. Open an item. Two fingers tap twice quickly. Display a shortcut menu. Two fingers stretch out. Zoom in. ThinkPad T14s Gen 6 User Guide...
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To do this Gesture Two fingers pinch in. Zoom out. Two fingers slide horizontally or vertically. Scroll through items. Three-and-four-finger touch gestures To do this Gesture Three fingers tap once. Open search window. Four fingers tap once. Open notification center. Three- or four-finger swipes up.
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To do this Gesture Three- or four-finger swipes down. Show the desktop. Three- or four-finger swipes left or right. Switch between open apps or windows. Disable the Trackpad The Trackpad is enabled by default. To disable the device: Step 1. Open the Start menu, and then click Settings ➙...
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One-finger touch gesture To do this Gesture Tap and hold. Open a shortcut menu. Swipe from the left. Open the widget panel. Swipe from the right. Open notification center. Two-finger touch gesture To do this Gesture Move two fingers towards. Zoom out.
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Three-and-four-finger touch gesture To do this Gesture Swipe with three fingers up. Show all open windows. Swipe with three fingers down. Show the desktop. Swipe with three fingers to the left or right. Switch apps. Swipe with four fingers to the left or right. Switch desktops.
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Step 7. If the touch screen still cannot work normally, the touch screen might get damaged. You can call Lenovo Customer Support Center to get further help. Connect to an external display Connect your computer to a projector or a monitor to give presentations or expand your workspace.
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Press Windows logo key+K and then select a wireless display to connect with. Set the display mode Press or Fn key+ and then select a display mode of your preference. Change display settings You can change the settings for both the computer display and the external display, such as the main or the secondary display, brightness, resolution, and orientation.
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This section introduces Lenovo apps that can enrich your computing experience and improve productivity. Lenovo Commercial Vantage The Lenovo Commercial Vantage app (hereafter referred to as Vantage app) is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.
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• Temporarily disable the keyboard, screen, Trackpad, and TrackPoint pointing device for cleaning. Lenovo View (for selected models) Lenovo View is an app that enhances camera quality and provides collaboration features for some mainstream video call apps. Access Lenovo View Type Lenovo View in the Windows search box and then press Enter.
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• Privacy – Privacy Alert: An alert icon appears on your computer screen when a shoulder surfer appears behind you. – Privacy Guard: Your screen becomes blurred when a shoulder surfer appears behind you. Press Alt +F2 to cancel the blur effect. Note: For ePrivacy displays, the Privacy Guard function will be enabled automatically when a shoulder surfer appears behind you.
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• Some features might not be able to be used at the same time. • The Lenovo View app periodically updates features to improve your camera and video call experience. The feature description might be different from that on your actual user interface.
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Use the TrackPoint Quick Menu You can click the edit button to rearrange the features in the preview panel, or drag and drop the features on the right to the preview panel to customize your quick menu. • Camera You can adjust the brightness and contrast of the camera, and restore the settings to default by tapping the reset button •...
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Note: The feature does not work when Dolby Voice is off. Click the link in NOISE SUPPRESSION to help you enable it. • Quick Clean You can temporarily disable the keyboard, screen, Trackpad, and TrackPoint pointing device to clean your computer.
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Note: Some models might not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...
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Charge your computer with P-to-P 2.0 charging function Both USB-C connectors (Thunderbolt 4) on the computer feature the Lenovo-unique P-to-P 2.0 (Peer to Peer 2.0) charging function. Note: The actual charging speed of your computer depends on many factors, such as the remaining battery power of the computers, the wattage of the ac power adapter, and whether you are using the computers.
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• Turn off the display: After 5 minutes • Put the computer to sleep: After 5 minutes To change the power plan, the power button function and other settings, do the following: Step 1. Go to Control Panel and view by Large icons or Small icons. Step 2.
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Attention: Smart cards with slits are not supported. Do not insert such a smart card into the smart-card slot of your computer. Otherwise, the reader might get damaged. Install or remove a smart card ThinkPad T14s Gen 6 User Guide...
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Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com...
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Note: You can associate your fingerprints with your power-on password and NVMe password. See “Associate your fingerprints with passwords (for selected models)” on page 36. Maintenance tips: • Do not scratch the surface of the reader with anything hard or sharp. •...
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However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive: Step 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window. Step 2.
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The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
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Step 6. Press F10 to save changes and exit the UEFI BIOS menu. If you have not set a supervisor password or a system management password, contact a Lenovo-authorized service provider to have the power-on password removed. What to do if you forget your system management password Follow the instructions to remove the system management password if you forget your system management password.
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Lenovo-authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the relevant replacement procedure, see “CRU list”...
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Step 2. Press F12 during the power-on process. Step 3. If you set a power-on password, you are prompted to enter the correct password. Select App Menu ➙ ThinkShield Passwordless Power-On Device Manager and press Enter Step 4. Step 5. Insert the FIDO2 USB device to register the device by following steps: Select the available FIDO2 USB device that you want to register in the Discovered Devices field.
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Note: The Lenovo BIOS Simulator Center makes periodic updates of the settings. The UEFI BIOS simulator interface and description of settings might be different from that on your actual user interface. Customize BIOS Defaults The feature provides a solution to backup your preferred BIOS Setup settings.
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Step 2. Select Restart ➙ Save Custom Defaults. Step 3. Click Yes to save the settings configuration you customized. Load the customized settings configuration Follow the instructions to load the customized settings configuration. Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. Step 2.
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1. Open the Start menu, and click Settings ➙ Privacy & security ➙ Camera. 2. Scroll down to the bottom. Click Get help and follow the on-screen instructions. If the problem persists, call Lenovo Customer Center for help. For a list of the latest numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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3. Use a cotton swab dipped in rubbing alcohol to remove stickiness around and underneath stuck keys. • Restart your computer. If the problem persists, call Lenovo Customer Center for help. For a list of the latest numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Why is my keyboard backlight not working? •...
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For more solutions to audio problems, go to https://support.lenovo.com/solutions/ht501860 If the problem persists, call Lenovo Customer Support Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Display problems Follow the instructions to troubleshoot the corresponding display problems.
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If your screen is still black after using shortcuts Windows logo key+Ctrl+Shift+B or restarting your computer, call Lenovo Customer Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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4. Under Driver, select Roll Back Driver and follow the on-screen instructions. If the problem persists, call Lenovo Customer Support Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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4. Right-click the mouse driver, click Update driver, and then follow the on-screen instructions to update the driver. If the problem persists, call Lenovo Customer Support Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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• If your laptop’s battery is old or drained, consider replacing the battery. If the problem persists, call Lenovo Customer Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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3. Restart your computer, and then enroll again. If the problem persists, call Lenovo Customer Support Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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If the problem persists, call Lenovo Customer Support Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Touchpad/trackpad problems Follow the instructions to troubleshoot the corresponding touchpad/trackpad problems.
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For details, see “OS problems” or “Driver problems” in this User Guide. 4. If the problem persists, call Lenovo Customer Support Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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Enter. Then, terminate power-consuming applications or processes that are not in use to reduce heat. 4. If the problem persists, call Lenovo Customer Support Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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4. Right-click the USB device you would like to update. 5. Select Update driver and follow the on-screen instructions. If the problem persists, call Lenovo Customer Center for help. For a list of the latest numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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4. Click Restore to and choose a new location to save the files. • You can recover data by using a reliable USB data recovery tool. If the problem persists, call Lenovo Customer Center for help. For a list of the latest numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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7. If Windows does not reinstall the driver automatically, open device manager and click Action ➙ Scan for hardware changes. If the problem persists, call Lenovo Customer Support Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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Wi-Fi connection problems Follow the instructions to troubleshoot Wi-Fi connection problem. What should I do when I cannot connect to Wi-Fi? • Visit a different website to check if there is a problem with a specific website. • Ensure that Wi-Fi is turned on and Airplane mode is turned off. To do this: 1.
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• Contact your Internet service provider to check if there are any issues with your internet plan or connection. If the problem persists, call Lenovo Customer Support Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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Guide. If the problem persists, you might need to replace the battery. For details, call Lenovo Customer Support Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist What should I do if the built-in battery is not fully charged? Keeping the battery from full charge when battery power is not in heavy use can help extend its lifespan.
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• Reset the UEFI BIOS to factory default settings. Then, restart your computer. For details, refer to “BIOS problems” in this User Guide. If the problem persists, call Lenovo Customer Support Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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Depending on your specific situation, you can choose from different recovery options. For details, go to https://support.microsoft.com/windows_recovery • Use memory module(s) with higher speed. If the problem persists, call Lenovo Customer Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Password problems Follow the instructions to troubleshoot the corresponding password problems.
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For more details, go to https://support.microsoft.com/windows/finding-your-bitlocker-recovery-key-in-windows If the problem persists, call Lenovo Customer Support Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist OS problems Follow the instructions to troubleshoot the corresponding windows system problems.
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Prerequisite ® 1. For models with a Trusted Platform Module, if you are using the Windows BitLocker Drive Encryption feature, ensure that you have disabled the feature. You can re-enable the feature after the operating system installation is complete. 2. Ensure that the security-related features (Security Chip, Virtualization, and Secure Boot) are enabled. To access the security-related features in the UEFI BIOS menu: a.
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BIOS before attempting system installation. 6. Reinstall the Windows system. 7. If the problem persists, call Lenovo Customer Support Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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5. If the problem persists, call Lenovo Customer Support Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist How to recover my Windows operating system? When you encounter some unexpected issues with your operating system, you can choose to recover your operating system by yourself or call Lenovo Customer Support Center.
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Attention: • It is recommended to download Lenovo-qualified drivers from Lenovo Support Web site. Before downloading, check if it is compatible with your computer. Ensure that the driver you download matches your computer and system version to avoid compatibility issues.
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“Performance problems” in this User Guide. 2. Reinstall the driver. If the problem persists, call Lenovo Customer Support Center for help. For a list of the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
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LED indicators on Esc, F1, and F4 blinking sequentially to indicate the progress. Do not press the power button to interrupt the process. Wait a few minutes until the logo screen is displayed. • From the Lenovo Support Web site: 1. Go to and search by your product name.
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Product information • Product specifications: https://psref.lenovo.com • Technical specifications for Lenovo workstations: https://thinkstation-specs.com Lenovo Support resources • Lenovo PC Technical Support web site: . You can obtain the following https://pcsupport.lenovo.com information and resources: – Drivers and software – Troubleshoot and diagnose –...
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• Reset or restore Windows – Use Lenovo recovery options: https://support.lenovo.com/HowToCreateLenovoRecovery – Use Windows recovery options: Go to Lenovo PC Technical Support web site https:// pcsupport.lenovo.com . Search by the product name or serial number. Navigate to the troubleshooting menu to diagnose the operating system for recovery instructions.
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• Legal information: https://www.lenovo.com/us/en/legal • Regulatory documentation: Go to Lenovo PC Technical Support web site https://pcsupport.lenovo.com Search by the product name or serial number. Click Guides & Manuals. – Safety and Warranty Guide: Safety, warranty, recycling, and other information –...
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Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the needed information before you contact Lenovo. 1. Record the problem symptoms and details: •...
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• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
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If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 70. Message Solution The computer turned off because the battery power is low.
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• We recommend that you speak to our Customer Support Center before attempting to service the computer yourself so that you can be directed to the correct documentation and repair information. It might be recommended to have a Lenovo-authorized service provider repair your computer depending on the complexity of the error or fault.
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Replace the system board (service provider only). Diagnostic tools This section provides introduction to a set of diagnostics and troubleshooting tools at Lenovo Support Web site, the Vantage app, and in your computer. They can help you diagnose common software and hardware issues.
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• You cannot log in to the operating system. UEFI Diagnostics tool • Your computer cannot connect to the network. Troubleshoot and diagnose at Lenovo Support Web site Lenovo provides two different diagnosing options to help you identify and resolve problems on your computer. Step 1. Go to https://www.pcsupport.lenovo.com/...
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Step 5. If any hardware failure is detected and you are unable to locate and resolve the problem, you can call Lenovo Customer Support Center. See “Call Lenovo” on page 70. Windows label Windows Genuine Microsoft label indicates the edition of Windows preinstalled on your computer and whether the device is preinstalled with or licensed for genuine Windows.
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If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
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For the removal procedure, refer to the built-in battery replacement instructions in this documentation. • For the non-CRUable built-in battery connected to the system board with comb connectors: Call Lenovo Customer Support Center for help. To check whether the built-in battery on your computer is a CRU, see the CRU list in Chapter 8 “CRU replacement”...
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• Philips head screwdriver • Pry tool Step 1. Remove the base cover assembly as shown below. Step 2. Install the base cover assembly as shown below. If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer.
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Before you start, read and print the following instructions. Generic Safety and Compliance Notices Attention: • If you replace a M.2 solid-state drive, you might need to install a new operating system. For details on how to install a new operating system, see “Install a Windows operating system and drivers” on page 60. •...
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• Wireless WAN ready model identifies that product has preinstalled wireless WAN antennas and allows a user-installable wireless WAN module. • Only wireless WAN model or wireless WAN ready model is allowed to install the optional Lenovo wireless WAN module.
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For access, do the following: 1. Disable the built-in battery. See “Disable the built-in battery” on page 80. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn over the computer. 4.
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The following illustration shows the antenna locations on your computer: Wireless LAN antenna (auxiliary) Wireless LAN antenna (main) Wireless WAN antenna (MIMO1)* Wireless WAN antenna (main)* Wireless WAN antenna (auxiliary)* Wireless WAN antenna (MIMO2)* * for selected models Operating environment This section provides information about the operating environment of your computer.
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Notice for USB connector name update The USB Implementers Forum published a revision of the guideline for USB connector names in September, 2022. Lenovo follows the revised guideline and updates USB connector names accordingly. You can refer to the table below for naming update details.
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Lenovo keyboards support various accessibility features. For example: – Tactile markings on some keys for easier identification Tactile markings provide all users with a way to find keys without looking at the keyboard. Lenovo provides bumps for the following keys: –...
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To learn how to use the TrackPoint pointing device, see “Use the TrackPoint pointing device” on page 11 • Industry-standard connectors The industry-standard connectors on Lenovo products enable better compatibility with peripheral devices. • Operating systems...
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– Vision features, such as text size and visual effect settings, make the screen contents easier to see. – Hearing features, such as audio and caption settings, make the screen contents easier to hear. – Interaction features, such as speech and eye-control settings, make the product easier to control. To access the accessibility features of the Windows 11 operating system, go to Start ➙...
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Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.
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