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WELCOME! Enclosed you will find your Monitoring Service Agreement filled out with the information provided at the time of your order. Please review the agreement carefully to ensure its accuracy and note any updates if necessary. Sign and date the Monitoring Service Agreement where indicated and return it in the postage paid envelope.
Attach the charging cable and Insert into an electrical outlet that is not controlled by a light switch. Place your On the Go Mini device in the charging cradle. If the battery is out of charge, it may take a few minutes for the device to announce, “Your device is now...
USING YOUR DEVICE PLACING AN EMERGENCY CALL Firmly press and hold the HELP button FOR HELP until the device beeps and announces, PRESS AND HOLD BUTTON “Placing an emergency call now. To cancel UNTIL BEEP the call please press and hold the HELP button for two seconds now.”...
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USING YOUR DEVICE TURNING OFF YOUR DEVICE Quickly press and release the Help button TURN OFF three times. Your device will announce, TAP-TAP-TAP “Device is powering off. Please confirm by pressing and holding the HELP button now.” Confirm by pressing and holding the Help button and the device will announce, “Powering off now, goodbye.”...
OVERVIEW POWER SIGNAL LIGHT LIGHT What What you Announcement this means should do Solid Red Device is Leave on charger “ Your device is Power Light now charging.” connected to until battery is the charger. charged and the red light goes out. Blinking Red “...
FALL DETECTION IF ENABLED FALL DETECTION – HOW IT WORKS Fall detection technology only takes a few seconds to interpret the movement and determine if an actual fall has occurred. �f a fall is determined, the device will send a signal which will initiate a call to the emergency response center.
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TIPS AND REMINDERS • In certain situations, the fall detection feature may not detect a fall. Some movements including, but not limited to: – A gradual slide from a seated position – Lowering oneself slowly to the ground (to brace the impact of a fall) –...
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TIPS AND REMINDERS • Your device uses the cellular network to communicate. The device’s location, network provider service availability, and other issues may disrupt communications. • Your device uses GPS technology to identify your location. In good conditions, the product should provide a location that is accurate within 30 feet or less.
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PLEASE NOTIFY US if there are any changes to your address, phone number or emergency contacts.
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