HELLO Your new EE Smart Hub has arrived. We hope you have fun using it. Here’s what’s in this guide What’s in the box Get to know your EE Smart Hub What your Hub lights mean How to set up and get connected...
EE Smart Hub Filter Ethernet cable user guide (yellow ends) for a wired • Do not try and open or dismantle your EE Smart Hub - there are no user connection serviceable parts inside. BT_TO_EE_HUB_userguide_AUG_2021 update.indd 3 BT_TO_EE_HUB_userguide_AUG_2021 update.indd 3 13/08/2021 11:54...
GET TO KNOW YOUR EE SMART HUB WPS button and light Use this as a quick XXXX Hub status light way to connect Have a look at the next page to wireless devices. XXXX-XXX-XXXXX see what your Hub lights mean.
WHAT YOUR HUB LIGHTS MEAN Lights What’s happening What to do No light The power is off or you’ve If you haven’t turned the lights off using the Hub Manager (page 9), check that the Hub’s power button is turned the lights off on, its power cable is plugged in correctly at the mains and power is turned on.
Set up your Hub We’ll email or text you when your broadband is ready. You can then set up your EE Smart Hub. To get the fastest possible speed with the new Hub: unplug your old broadband kit, including the old power plug, filters and Ethernet cables.
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We’ve partnered with Norton™ Family to offer you peace of mind about child safety online. Your Hub will be called something like EE-Hub-XXXX. If your device supports WPS, just press the WPS button on your Hub ! Important - it’s a quick way to connect.
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Hub and For more tips on how to get the best WiFi signal in your home, you’re good to go. go to ee.co.uk/improve-wifi If you DO NOT want parental controls Select ‘I do not need parental controls’...
HUB MANAGER Use your Hub Manager to get the best from your WiFi and manage settings You can: See all your connected devices See your broadband performance Fix problems using wizards Access advanced settings How to open your Hub Manager Open your web browser on your device Type 192.168.1.254...
Our standard opening hours are 8am to 9pm weekdays and 8am to 8pm on weekends. Calls to 150 from an EE mobile are free for pay monthly customers during our standard opening hours. Calls to 0800 numbers are free at any time from UK landlines and mobiles.
Your Hub is classed as a unibody device and must be disposed of in accordance the radio equipment type EE Smart Hub is in compliance with Directive 2014/53/ with locally applicable environmental regulations, so DO NOT put it in your normal EU.
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EE Ltd, Hatfield, AL10 9BW, UK BT_TO_EE_HUB_userguide_AUG_2021 update.indd 12 BT_TO_EE_HUB_userguide_AUG_2021 update.indd 12 13/08/2021 11:54 13/08/2021 11:54...
Need help?
Do you have a question about the Smart Hub and is the answer not in the manual?
Questions and answers
How to access the USB?