When servicing this product, under no circumstances should the original design be modified or altered without permission from NAD. All components should be replaced only with types identical to those in the original circuit and their physical location, wiring and lead dress must conform to original layout upon completion of repairs.
SERVICING PRECAUTIONS CAUTION: Before servicing the BLU-RAY DISC PLAYER Electrostatically Sensitive (ES) Devices covered by this service data and its supplements and Some semiconductor (solid state) devices can be damaged addends, read and follow the SAFETY PRECAUTIONS. easily by static electricity. Such components commonly are NOTE: if unforeseen circumstances create conflict between called Electrostatically Sensitive (ES) Devices.
SOFTWARE UPGRADE • Burn a DVD recordable disc or USB with a file that is named to “LG_BD_LV321BP.ROM”. • Insert a upgrading disc or USB. • Show help message for disc upgrade as follows. < in the case of Back End program & Front End program > Press play key to upgrade and it will show progress information After completing upgrade then power is off.
SPECIFICATIONS • GENERAL AC 110V ~240V 50/ 60Hz (230V version model) Power requirements Unit Dimension (W x H x D) 435 x 60 x 280 mm (Gross)* Net weight 3.5kg Shipping weight 5.1kg • OUTPUT Output format Video OUT: up to 480i/576i Component: video OUT: up to 1080i HDMI OUT: up to 1080p Video out...
DISASSEMBLY INSTRUCTIONS 1. It is the product appearance. 5. It is the feature that the top and front panel are seperated. OPEN/CLOSE PLAY/PAUSE STOP MENU 2. Remove the three screws on the back panel to OPEN/CLOSE PLAY/PAUSE STOP MENU seperate the top cover. 3.
EXPLODED VIEWS 1. CABINET AND MAIN FRAME SECTION SVC purchase order caution Key board is array coming timer board. Purchase order board separately supply incomprehensible. Supply is possible in Location No. A50 state in exploded views.
TRAINING MASTER FOR BLU-RAY (BD) Objective: To provide clear and concise guidelines for customer service agents to handle calls on box goods calls. 1. DISTORTED PICTURE 1-1. Lines on Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect What cables is the BD to the TV and if connected properly.
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TRAINING MASTER FOR BLU-RAY (BD) 1-2. Ghost Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
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TRAINING MASTER FOR BLU-RAY (BD) 1-3. Rolling Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
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TRAINING MASTER FOR BLU-RAY (BD) 1-4. Shaky Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
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TRAINING MASTER FOR BLU-RAY (BD) 1-5. Blurry Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
TRAINING MASTER FOR BLU-RAY (BD) 2. NO PICTURE 2-1. Black Screen The entire screen is black. Make sure the customer did not select 480i resolution in the menu Does the BD on-screen of the BD player if using HDMI connections. Change resolution on menu appear? upconversion BD player by pushing the resolution button of the remote controller.
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TRAINING MASTER FOR BLU-RAY (BD) 2-2. Blue Screen The entire screen is a solid blue color. Make sure the customer did not select 480i resolution in the menu Does the BD on-screen of the BD player if using HDMI connections. Change resolution on menu appear? upconversion BD player by pushing the resolution button of the remote controller.
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TRAINING MASTER FOR BLU-RAY (BD) 2-3. Snowy Screen A snowy picture is when black and white dots are all over the screen. Make sure the customer did not select 480i resolution in the menu Does the BD on-screen of the BD player if using HDMI connections. Change resolution on menu appear? upconversion BD player by pushing the resolution button of the remote controller.
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TRAINING MASTER FOR BLU-RAY (BD) 2-4. No Signal A “no signal” message appears on the screen of the display. Make sure the customer did not select 480i resolution in the Does the BD on-screen menu of the BD player if using HDMI connections. Change resolution on menu appear? upconversion BD player by pushing the resolution button of the remote controller.
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TRAINING MASTER FOR BLU-RAY (BD) 2-5. Invalid Format or Format Not Supported Make sure the customer’s simultaneously connecting analog component cable with HDMI cable. And then If Copy Protected Disc is playing back, Is the customer using a analog component output is no picture. Only when the analog output digital cable connection? is 480i, you can see the picture.
TRAINING MASTER FOR BLU-RAY (BD) 3. PICTURE COLOR 3-1. No Color The video displays no color and only shows in black and white. Determine what cables the customer is using to connect the BD What cables is the customer to the TV and if connected properly. Refer to OM for connections. using to connect the BD? Tighten any loose cables.
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TRAINING MASTER FOR BLU-RAY (BD) 3-2. Poor Color The color is poor. Examples would be washed out colors, colors bleeding into one another, or a solid tint to a screen. Determine what cables the customer is using to connect the BD to What cables is the customer the TV and if connected properly.
TRAINING MASTER FOR BLU-RAY (BD) 4. NOISE/AUDIO PROBLEMS 4-1. No Audio The customer is not able to get audio. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
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TRAINING MASTER FOR BLU-RAY (BD) 4-2. Distorted Audio The audio sounds muffled, scratchy, or the audio skips. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
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TRAINING MASTER FOR BLU-RAY (BD) 4-3. Humming/Clicking Noise The unit is making a humming noise or a clicking noise. BDs make a slight hum when playing discs. Does the noise only A clicking noise or a noise interfering with audio may indicate a problem. happen when a disc Try multiple discs.
TRAINING MASTER FOR BLU-RAY (BD) 5. MISCELLANEOUS 5-1. No Power The unit will not turn on. Is the unit plugged in? Make sure the unit is plugged into a surge protector or the wall. Does the unit turn on See if the unit will turn on when the power button the unit is pressed. when the power button If the unit turns on, then troubleshoot the remote control using is pressed on the unit?
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TRAINING MASTER FOR BLU-RAY (BD) 5-2. Disc Error The unit displays “disc error” when a disc is inserted into the BD player. Is the disc inserted into Make sure the disc has been inserted into the BD player properly. the BD player properly? The player can not read a disc inserted into the unit upside down.
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TRAINING MASTER FOR BLU-RAY (BD) 5-3. Unit Locks Up Unit does not respond to any commands. If the unit will turn on or off with the button on the unit, Does the unit respond to troubleshoot the remote control. Please refer to the buttons on the unit? Remote Control Not Working call flow.
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Please refer to the OM for instructions on how to program remote to TV. Customer wants to program a remote Does the customer want to other than NAD, the customer will need to contact program their remote? the manufacturer of the remote control. Codes do not work, remote is not compatible.
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TRAINING MASTER FOR BLU-RAY (BD) 5-6. Will Not Play Disc The unit will not play a disc when a disc is inserted into the player. Is the disc inserted into Make sure the disc has been inserted into the BD player properly. the BD player properly? The player can not read a disc inserted into the unit upside down.
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TRAINING MASTER FOR BLU-RAY (BD) 5-7. Disc Freezes or Skips The audio and video freeze and skip during play back of a BD or DVD disc. Is the disc inserted into Make sure the disc has been inserted into the BD player properly. the BD player properly? The player can not read a disc inserted into the unit upside down.
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TRAINING MASTER FOR BLU-RAY (BD) 5-8. Can Access Menu, but Not Play a Movie The disc menu is displayed but the disc will not play. Go into the system information screen of the BD player. To access this menu, bring up the main menu. Go to TV aspect, Check the system information highlight 16:9, press 1397139 and hit enter.
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TRAINING MASTER FOR BLU-RAY (BD) 5-10. Aspect Ratio The customer has bars on the top and bottom of the screen, the left and right of the screen, or both. A full screen movie played on a wide screen TV will have bars Is the movie on the left and right side of the TV.
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TRAINING MASTER FOR BLU-RAY (BD) 5-11. My Unit Won’t Upconvert The customer has a problem with getting the unit to change resolutions to 480p, 720p, 1080i, or 1080p. Ask the customer to press stop to stop the disc from playing. Is the disc Ask the customer to press the resolution button to change the resolution.
TRAINING MASTER FOR BLU-RAY (BD) 6. BLU-RAY PLAYER 6-1. Slow Loading Times for BDs The loading times for a blu-ray disc is 30 seconds. Why does it take so When a customer switches from one disc to another, the lens long to load my BDs? will change which is what causes the delay.
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TRAINING MASTER FOR BLU-RAY (BD) 6-4. Ethernet Port The purpose of the ethernet port on the unit. This is used for the unit to access a network dealing with interactive What is the purpose of BD movie menu. This unit can support BD2.0 so that network the ethernet port on function is active in the BD disc.
TRAINING MASTER FOR BLU-RAY (BD) 7. NETFLIX 7-1. Network Setup By connecting the unit to broadband Internet, you can use Netflix function Connect the player’s LAN port to the corresponding port Check the Network on your Modem Router using a LAN cable. Connection Use a commercially available straight LAN cable (Category 5/CAT5 or better with RJ45 connector)
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TRAINING MASTER FOR BLU-RAY (BD) 7-2. Activation Activating the unit establishes a connection between the unit and Netflix account Visit www.netflix.com/LG for your free trial. Netflix member? After finishing to join the Netflix, select the [activate] then press ENTER Wait for the activation screen to appear on your TV screen. On your computer, visit www.netflix.com/activate If necessary, Entering the activation code enter your Sign in Name and Password to log into your account.
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TRAINING MASTER FOR BLU-RAY (BD) 7-4. ESN (Electronic Serial Number) Validation Select [OTHERS] on the [Setup] menu. And then Check [Netflix ESN]. Does it begin with If not, the set has a bad ESN -> BD300 “LGE-BD30” followed by exchange (It should not happen) “8-digit”? Select [Streaming] on the [Home] menu.
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TRAINING MASTER FOR BLU-RAY (BD) 7-5. Less Bandwidth and less resolution movie than expected The Quality indicator during movie retrieval corresponds to the following bandwidth requirements: • 1 dot is 0.5 Mbps • 2 dots is 1.0 Mbps • 3 dots is 1.6 Mbps •...
ELECTRICAL TROUBLESHOOTING GUIDE 1. POWER SUPPLY (SMPS) No .5.3VA Is the F101 normal? Replace the F101 (Use the same fuse) Is the BD101 normal? Replace the BD101 Is the R101 normal? Replace the R101 Is Vcc (13V~27V) Is the D102 normal? supplied to IC101 Pin4? Check or replace the D102...
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ELECTRICAL TROUBLESHOOTING GUIDE No 3.3V No 5V Is the Is the Vcc(3.8V) Check or Replace Check or Replace Vcc(5.5V) supplied to IC153 supplied to D132 the D123 the D132 Pin1? anode? Is the Is the Check the DVD CTL Check the DVD CTL IC153 Pin4 IC152 Pin4 “H”...
ELECTRICAL TROUBLESHOOTING GUIDE 2. POWER ON POWER on "HELLO Front I/F PLEASE WAIT" Front I/F cable connect cable connection Display on VFD VFD power VFD power cable connect cable connection Display "LG LOGO" Proper display cable connection display on monitor cable connect Normal TV function OK...
ELECTRICAL TROUBLESHOOTING GUIDE 4. COMPONENT (YPbPr) VIDEO OUT Component video no display L614 +3.3V Re-soldering C692, C693, C694 Re-soldering signal OK? R650, R651, R652 Re-soldering signal OK? JK602 Re-soldering soldering OK? Component Video OK 3-36...
ELECTRICAL TROUBLESHOOTING GUIDE 5. CVBS VIDEO OUT CVBS video no display C654 IC101 Check Video signal input R632 Video IC606 Check signal output OK? JK602 Re-soldering soldering OK? CVBS video OK 3-37...
MODIFIED OR ALTERED WITHOUT PERMISSION CUIT USED. THIS WAY, IMPLEMENTATION OF THE 2. Voltages are DC-measured with a digital voltmeter dur- FROM THE NAD. ALL COMPONENTS SHOULD BE LATEST SAFETY AND PERFORMANCE IMPROVE- ing Play mode. REPLACED ONLY WITH TYPES IDENTICAL TO...
CIRCUIT VOLTAGE CHART IC VOLTAGE MEASUREMENT (VOLT) CAPACITOR VOLTAGE MEASUREMENT (VOLT) STOP PLAY STOP PLAY STOP PLAY STOP PLAY STOP PLAY STOP PLAY STOP PLAY PLAYBACK SPEC IC402 0.00 0.00 0.00 0.00 0.00 3.24 3.25 -1.08 0.02 0.00 0.00 3.29 3.27 0.00 0.00...
ELECTRICAL TROUBLESHOOTING GUIDE 1. RESET OR POWER CHECK Reset or power check. Check it after connecting the power cable only on interface cable for NO Reset or Power ON. Are the Pin1 of Check the power (5V/12V) signal LPB801+5V, Pin4 of LPB801+12V path from SMPS.
ELECTRICAL TROUBLESHOOTING GUIDE 2. SYSTEM CHECK System Check. Load tray without inserting disc. Does tray Go to “Tray operating is abnormal” operate normally? Does Pick-up move to Go to “Sled operating is abnormal” Inside or outside? Does Pick-up lens move Go to “Focus actuator operating is abnormal”...
ELECTRICAL TROUBLESHOOTING GUIDE 3. TRAY OPERATING IS ABNORMAL Tray operating is abnormal Tray open doesn’t work. Is there tray Is there Tray control signal input? control signal output? (LIC201 Pin41) (LIC501 Pin55) Check the connection from LIC501 Pin55. to LIC201 Pin4. •...
ELECTRICAL TROUBLESHOOTING GUIDE 4. SLED OPERATING IS ABNORMAL Sled operating is abnormal. Is there sled Replace the LIC501. control signal output? (LIC501 Pin56,57) Is there Check the PCB pattern and components sled drive voltage input? between LIC501 and LIC201 sled signals (LIC201 Pin2,3 ) Is there Check the LIC201.
ELECTRICAL TROUBLESHOOTING GUIDE 5. SPINDLE OPERATING IS ABNORMAL Spindle operating is abnormal Is there spindle control output? Replace the LIC501. (LIC501 Pin58) Is there Is there spindle drive voltage FG signal input? output? (LIC201 Pin12, (LIC501 Pin96) 13,14,16) • Check the output of LIC201 Pin19. •...
ELECTRICAL TROUBLESHOOTING GUIDE 6. FOCUS ACTUATOR OPERATING IS ABNORMAL Focus actuator operating is abnormal. Is there focus • Check the connection of LIC501 Pin54. search control signal input? • Replace the LIC501. (LIC201 Pin40) Is there Check the LIC201 focus search drive voltage output? (LIC201 Pin34,35) Check the signal pattern and application Check the connection...
ELECTRICAL TROUBLESHOOTING GUIDE 7. LASER OPERATING IS ABNORMAL Laser operating is abnormal Does Replace the traverse assembly laser turn on? and scan the Pick-up barcode. Check the main PCB Pick-up interface circuit Pin32 : Check the 5V path. Is there Pin33 : Check the 8.1V path LDD vcc voltage input? and LIC902 operation...
HOW TO USE THE BAR-CODE SCAN TOOL Bar-Code Scan Tool inserts the Bar-code values (including Skew, Read power, HFM, LD power and so on) to the Flash-ROM in the Loader Main Board. So, In case of changing the Traverse assembly or Loader main board, It is required to pick-up Bar-code scan procedure.
3. RUNNING BAR-CODE SCAN TOOL When running “LoaderTester.exe” file in the wallpaper(background) of Windows, the following screen appears. Before you start to click “Start” button, remind these. 1) “Test Mode Start” should be selected. 2) Check “only Bar Code” 3) Click “START” Select “Test Mode Start”...
4. BAR-CODE SCAN PROCEDURE 1) Untie the screw of Loader. 2) Connect the “USB to SATA connector” and “SATA Power” to the Loader. 3) Connect the “USB to SATA connector” to the PC. 4) Connect the “Bar-Code Scanner” to the PC. 5) Run the Bar-Code Scan Tool (Loader Tester).
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1-3. Pin Function PIN NO PIN NAME TYPE DESCRIPTION RF Signals & S/H Control Pulses (21) TRINA Analog Input Input of Tracking Signal (A) TRINB Analog Input Input of Tracking Signal (B) TRINC Analog Input Input of Tracking Signal (C) TRIND Analog Input Input of Tracking Signal (D)
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PIN NO PIN NAME TYPE DESCRIPTION AVDD12_3 Analog Power(1.2V) Power Pin AVDD12_4 Analog Power(1.2V) Power Pin AVDD33_4 Analog Power(3.3V) Power Pin AVDD12_1 Analog Power(1.2V) Power Pin AVDD33_1 Analog Power(3.3V) Power Pin Low-Speed General Output (10) LGO1P Analog Output Lowspeed General Output 1P LGO1N Analog Output Lowspeed General Output 1N...
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PIN NO PIN NAME TYPE DESCRIPTION LDD serial interface (3) LDD_SDIO LDD serial interface data. The pin is spike-free at power-on stage. 3.3V LVTTL I/O, LDD_CLK LDD serial interface CLK. The pin is spike-free at power-on stage. 5V-tolerance, LDD serial interface command enable. 2,4,6,8mA PDR, LDD_SEN The pin is spike-free at power-on stage.
2. LIC301 (R2A30232SP) : SPINDLE MOTOR AND 6CH ACTUATOR DRIVER 2-1. Block Diagram 4-20...
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2-2. Pin Function PIN NO SYMBOL FUNCTION SPIN Spindle control voltage input SL1IN Slide control voltage input 1 SL2IN Slide control voltage input ÇQ SPLIM Input terminal for spindle current limit Motor Power Supply ÇQ(for Slide) SL2+ Slide non-inverted output 2 SL2- Slide inverted output 2 SL1+...
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