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Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose.
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Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear on screen. MESSAGES NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions.
Service Guide Coverage This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
Table of Contents System Tour Features Block Diagram System Components Front Panel Rear Panel Hardware Specifications and Configurations Power Management Function(ACPI support function) System Utilities CMOS Setup Utility Entering CMOS setup Navigating Through the Setup Utility Setup Utility Menus Main System Disassembly and Assembly Disassembly Requirements Pre-disassembly Procedure...
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System Internal Inspection Beep Codes Checkpoints BIOS Recovery Jumper and Connector Information M/B Placement Jumper Setting Internal Header Pin Definition Connector Pin Definition FRU (Field Replaceable Unit) List Aspire X19350 Exploded Diagram Aspire X1935 FRU List viii...
Chapter 1 System Tour Features Below is a brief summary of the computer’s many feature: NOTE: The features listed in this section is for your reference only. The exact configuration of the system depends on the model purchased. Operating System Microsoft Windows 7 Home Premium x64 •...
Graphics Intel® HD Graphics Support (supported by CPU). • Dual independent display on HDMI and VGA. • DVMT 5.0 technology support. • Enhanced 3D and Clear Video technology support. • Need to measure VGA follow Acer VGA SOP. • Monitor compatible is requested to the monitor AVL and DQM recommended list. •...
USB Ports USB2.0: • Rear IO : * 4 ports • Internal Header: • *4 ports (2 * USB2.0 H5X2 Header) for B75 • - All ports should meet USB IF spec and support 1A current over drive. • USB3.0: •...
System Components This section is a virtual tour of the system’s interior and exterior components. Front Panel Component Power button/indicator Optical drive cover Optical drive eject button Headphone jack Microphone-in jack 4-in-1 optional card reader supporting Memory Stick (MS), xD-Picture Card (xD), Secure Digital (SD), MultiMediaCard (MMC) and Memory Stick PRO (MS PRO) USB 2.0 ports Acer logo...
Rear Panel Component Line-in jack RJ45 LAN connector USB 3.0 ports PS2 mouse port Power connector PS2 keyboard port HDMI port D-sub port USB 2.0 ports Line-out jack Microphone jack Expansion slot Chapter 1...
Hardware Specifications and Configurations Processor Item Specification Processor Type Intel Ivy Bridge / Sandy Bridge Processor Socket Type LGA1155 Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programer AMI Kernel with Acer skin...
SATA Interface Item Specification SATA controller Intel B75 Number of SATA channel SATA X 3(2 * SATA 3Gb/s, 1 * SATA 6Gb/s) Support mode AHCI/IDE mode option USB Port Item Specification Universal HCI USB 2.0/1.1 or USB 3.0 USB Class Support legacy keyboard for legacy mode USB Connectors Quantity USB2.0:...
Power Management Function(ACPI support function) Device Standby Mode Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute). • Hard Disk drive goes into Standby mode(for ATA standard interface). • Disable V-sync to control the VESA DPMS monitor. • Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows.
Chapter 2 System Utilities CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal- oxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions. When changing the system configuration settings •...
Entering CMOS setup Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. The Setup Main menu will be displayed showing the Setup’s menu bar.
Setup Utility Menus Main The Setup Main menu includes the following main setup categories. Parameter Description System BIOS Version Version number of the BIOS setup utility. Build Date Date when the BIOS setup utility was built Processor Type of CPU installed on the system. Core Frequency Core speed of the CPU installed on the system.
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Advanced Parameter Description Miscellaneous Press Enter to access the Miscellaneous submenu Advanced Chipset Configuration Press Enter to access the Advanced Chipset Configuration submenu Integrated Peripherals Press Enter to access the Integrated Peripherals submenu PC Health Status Press Enter to access the PC Health Status submenu Chapter 2...
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Miscellaneous Parameter Description Option AHCI Port0/1/2 Displays the status of auto detection of the AHCI device. Bootup Num-lock Selects power on state for Num Lock. USB Beep Message Enables or disables BIOS to display error beeps or messages during USB Enabled device enumeration.
Advanced Chipset Configuration Intel EIST When enabled, this feature allows the OS to reduce power consumption. Enabled When disabled, the system operates at maximum CPU speed. Disabled Intel XD Bit When enabled, the processor disables code execution when a worm Enabled attempts to insert a code in the buffer preventing damage and worm Disabled...
Integrated Peripherals Parameter Description Option Onboard SATA Controller Enables or disables the onboard SATA controller. Enabled Disabled Onboard SATA Mode Select an operating mode for the onboard SATA. Native IDE AHCI Onboard USB Controller Enables or disables the onboard USB controller. Enabled Disabled Legacy USB Support...
PC Health Status Parameter Description Option Smart Fan Enables or disables the smart system fan control function. Enabled Disabled Chapter 2...
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Power Parameter Description Option ACPI Suspend Mode Select an ACPI state. S3 (STR) S1 (POS) Deep Power Off Mode Select the Deep power off Mode Enabled Disabled Power On by RTC Alarm Enables or Disables to wake up the system by RTC Alarm Function Enabled Disabled Power On by PCIE Devices...
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Security Parameter Description Option Supervisor Password This item indicates whether a supervisor password has been set. If the password has been installed, Installed displays. If not, Not Installed displays. User Password This item allows you to change user password. Change Supervisor You can select this option and press <Enter>...
Boot Options 1st/2nd/3rd/4th/5th Boot Specifies the boot order from the available devices. Device Hard Disk CD^DVD Removable Device EFI Device Priority Press Enter to access the EFI Device Priority submenu and specify the boot device priority sequence from available EFI devices. Hard Disk Drive Priority Press Enter to access the Hard Disk Drive Priority submenu and specify the boot device priority sequence from available hard drives.
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Exit Parameter Description Save & Exit Setup When you have completed the system configuration changes, select this option to leave the BIOS Setup Utility and reboot the computer, so the new system configuration parameters can Save & Exit Setup Enter take effect.
Chapter 3 System Disassembly and Assembly This chapter contains step-by-step procedures on how to disassemble and assembly the desktop computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: Turn off the system and all the peripherals connected to it. Unplug the power cord from the power outlets. Unplug the power cord from the system. Unplug all peripheral cables from the system. Place the system unit on a flat, stable surface.
Removing the Side Panel Remove the two screws located on the rear edge of the side panel. Slide the panel back about 2.5 cm (1.0 in) to release it from the chassis notches, then detach the panel from the chassis. Put the side panel aside for reinstallation later.
Removing the Front Bezel Release the front bezel retention tabs from the chassis interior. Pull the front bezel away from the chassis. NOTE: The bezel can’t be entirely removed until completed below step.due to the other end of power cable connecting with motherboard.
Removing the Heat Sink Fan Assembly WARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal or with your hands. Use a long-nosed screwdriver to loosen the four screws on the heat sink, in the order as shown below. Note :CPU Fan has been highlighted with the yellow rectangle as above image shows.Please detach the CPU Fan and follow local regulations for disposal.
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Disconnect the fan cable from the mainboard. Remove the heat sink fan assembly then lay it down in an upright position—with the thermal patch facing upward. Do not let the thermal patch on the heat sink fan assembly touch the work surface. Use an alcohol pad to wipe off the thermal grease from both the heat sink and the processor.
Removing the Processor IMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data. WARNING:The processor becomes very hot when the system is on. Allow it to cool off first before handling. Release the load lever. Lift the load lever and load plate to the fully open, upright position (1) and (2).
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Pull out the processor from the socket. IMPORTANT: If you are going to install a new processor, note the arrow on the corner to make sure the processor is properly oriented over the socket. Chapter 3...
Removing the Optical Drive and the Hard Disk Drive Disconnect the SATA (1) and power (2) cables from the rear of the optical drive. Disconnect the other end of the SATA cable from the mainboard. Chapter 3...
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Disconnect the SATA (2) and power (1) cables from the rear of the hard disk drive. Disconnect the other end of the SATA cable from the mainboard. Chapter 3...
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Remove the screws that secure the optical drive to the HDD-ODD bracket. Pull the optical drive out of the drive bay. Chapter 3...
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Remove the four screws that secure the hard disk drive to the HDD bracket. Slide the hard disk drive out of the bracket. Chapter 3...
Detaching the Front Bezel Disconnect the power button/LED cable from its mainboard connector. Pull out the power button/LED cable from the chassis. Chapter 3...
Removing the Memory Modules IMPORTANT:Before removing any DIMM from the memory board, make sure to create a backup file of all important data. Press the holding clips on both sides of the DIMM slot outward to release the DIMM(1). Gently pull the DIMM upward to pull it away from the M/B(2). Note: Circuit boards >10 cm²...
Removing the Power Supply Disconnect the ATX power supply cables from its mainboard connector. Squeeze on the retaining latch (1) attached to the cable end of the connector. Grasp the cable end of the connector and pull it straight up (2). Remove the screw that secures the power supply to the chassis.
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Remove the three screws that secure the power supply to the rear panel. Pull the the power supply module toward the front. Tilt the power supply module slightly to the right and lift it out of the chassis. Chapter 3...
Removing the Front I/O and Optional Card Reader Assembly Release the cable from plastic clip. Release these cables from the metal clip. Disconnect the front I/O and optional card reader from their mainboard connectors. Chapter 3...
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Detach the cables from the front I/O and optional card reader. Remove the cables. Remove the screw that secures the bracket to the chassis. Pull the bracket out from the chassis. Chapter 3...
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Remove the two screws that secure the front I/O and card reader assembly to the bracket. Remove the front I/O and card reader assembly from the bracket. Note: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal.
Removing the Mainboard Remove the six screws that secure the mainboard to the chassis. Note: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal. Lift the board from the chassis.
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Punching in IO Shield then you can remove it. Remove the RTC battery. Note:RTC battery has been highlighted with the yellow circle as above image shows.Please detach the RTC battery and follow local regulations for disposal. Chapter 3...
Assembly Requirements To assemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat-blade screwdriver • Philips screwdriver • Hex screwdriver • Plastic flat-blade screwdriver • Plastic tweezers • NOTE: The screws for the different components vary in size. During the assembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
Assembly Procedure Before proceeding with the assembly procedure, perform the steps listed below: Turn off the system and all the peripherals connected to it. Unplug the power cord from the power outlets. Unplug the power cord from the system. Unplug all peripheral cables from the system. Place the system unit on a flat, stable surface.
Removing the Side Panel Remove the two screws located on the rear edge of the side panel. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis. Lift the side panel away from the server and put it aside for reinstallation later.
Reinstalling the Main Board Slide the mainboard into the chassis, with the I/O ports of the mainboard extruding from their port holes, then lower the mainboard in place. Make sure the screw holes on the main board are aligned with those on the chassis. Secure the mainboard with four screws.
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Connect the front I/O and optional card reader to the mainboard connectors. Install the retention clip to chassis,then install the front audio cable into the plastic clip. Chapter 3...
Reinstalling the Power Supply Tilt the power supply module into the chassis (1) and push the power supply module toward the rear (2), with the power connector extruding from the rear panel. Secure the power supply to the rear panel using three screws. Chapter 3...
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Secure the power supply to the chassis using the screw. Connect the ATX 24Pin Power cable and ATX 4Pin Power cable to main board. Chapter 3...
Reinnstalling the Memory Open the holding clips on both sides of the DIMM slot outward. Insert the memory module into the DIMM1 slot (1) and then press it down until it clicks into place (2). If a second memory module is available, install it in the DIMM2 slot by repeating step 1. Chapter 3...
Reinstalling the Front Bezel Power Button/LED Cable Insert the power button/LED cable through the front of the chassis. Connect the power button/LED cable to its mainboard connector. Chapter 3...
Reinstalling the Optical Drive and the Hard Disk Drive Slide the hard disk drive into the drive bay. Secure the hard disk drive to the HDD-ODD bracket using four screws. Chapter 3...
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Slide the optical drive into the drive bay. Secure the optical drive to the HDD-ODD bracket using two screws. Connect one end of the SATA cable to the SATA connector on the mainboard. Chapter 3...
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Let HDD SATA data cable pass through the two metal clip. Connect the SATA and power cables to their connectors on the rear of the hard disk drive. Chapter 3...
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Connect one end of the SATA cable to the SATA connector on the mainboard. Connect the SATA and power cables to their connectors on the rear of the optical drive. Chapter 3...
Reinstalling the HDD-ODD Bracket Install the HDD-ODD bracket into the chassis. Secure the HDD-ODD bracket to the chassis using two screws. Chapter 3...
Reinstalling the Processor Release the load lever. Lift the load lever and load plate to the fully open, upright position (1) and (2). Chapter 3...
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Gently put the processor to the socket., then close the retention plate and the load lever to its latch. IMPORTANT: If you are going to install a new processor, note the arrow on the corner to make sure the processor is properly oriented over the socket. Chapter 3...
Reinstalling the Heat Sink Fan Assembly Conect the cooler cable to the main board connector. Position the heat sink fan assembly on top of the processor, making sure the screws are aligned with the screw holes on the main board. Chapter 3...
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Secure the heat sink fan assembly to the screw holes on the main board using four screws. Chapter 3...
Reinstalling the Front Bezel Insert the tabs on the front bezel into the notches (1) on the left side of the chassis and attach the front bezel (2) in the direction indicated. Make sure the front bezel retention tabs are securedly fastened to the chassis interior. Chapter 3...
Reinstalling the Side Panel Align the tabs on the lower edge of the side panel with the notches on the bottom side of the chassis. Align the tabs on the upper edge of the side panel with the notches on the top side of the chassis. Chapter 3...
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Push the side panel toward the front of the chassis until it is firmly closed. Secure the side panel to the rear edge of the chassis using two screws. Chapter 3...
Chapter 4 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non- Acerproducts, prototype cards, or modified options can give false errors and invalid systemresponses.
System Check Procedures Power System Check If the system will power on, skip this section. Refer to System External Inspection. If the system will not power on, do the following: Check if the power cable is properly connected to the system and AC source. •...
Beep Codes Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used when an error occurs before the system video has been initialized. Beep codes will be generated by the system board speaker, commonly referred to as the PC speaker.
Checkpoints A checkpoint is either a byte or word value output to I/O port 80h.The BIOS outputs checkpoints throughout bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing. Checkpoint sare very useful in aiding software developers or technicians in debugging problems that occur during the pre- boot process.
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Checkpoint Description Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel). See POST Code Checkpoints section of document for more information. System is waking from ACPI S3 state. E1-E8 EC- OEM memory detection/configuration error. This range is reserved for chipset vendors & system manufacturers.
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Bootblock Recovery Code Checkpoints The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. The following table describes the type of checkpoints that may occur during the Bootblock recovery portion of the BIOS. NOTE: Checkpoints may differ between different platforms based on system configuration.
BIOS Recovery AMIBIOS supports a "recovery flash" mode, which can be used to flash update a BIOS from the boot block. This is used to update a BIOS image without the need to boot to an operating system. The following is the process that user should follow to flash BIOS ROM.
Chapter 5 Jumper and Connector Information M/B Placement Label Description Label Description CPU socket LGA1155 Pin socket CFAN1 CPU cooling fan for Intel IVY/SANDY connector BRIDGE CPUs SFAN1 System fan DIMM1~4 240-pin DDR3 connector SDRAM slots PWR1 Standard 24-pin ATX TPM1 TPM header power connector...
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Label Description Label Description DBGH1 Debug header SATA0~2 Serial ATA connectors LEDH1 Front panel switch/ USBF3~4 Front panel USB LED header headers USBF1 Front panel USB3.0 PCIE16 PCI Express x16 slot headers PCIE1 PCI Express x1 slot AUDF1 Front panel audio header On board audio ULAN1...
Jumper Setting This section explains how to set the jumper for correct configuration of the main board. Jumpers with more than one pin are numbered. When setting a jumper, ensure that the jumper caps are placed on the correct pins. The following illustration shows the location of CMOS1.
Internal Header Pin Definition Header Name Function Definition CPU Fan Header 1:GND 2:+12V 3:SENSE 4:PWM CONTROL System Fan Header 1:GND 2:+12V 3:SENSE 4:PWM CONTROL Front Panel Audio 1:MIC_L Header 2:GND 3:MIC_R 4:PWR 5:FRONT_R 6:MIC_JD 7:FRONT_SENCE 8:NC 9:FRONT_L 10:FRONT_JD Chapter 5...
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Header Name Function Definition TPM Header 1:CLOCK 2:GND 3:LFRAME 4:NC 5:RESET 6:NC 7:DATA 8:DATA 9:VCC3 10:DATA 11:DATA 12:GND 13:NC 14:NC 15:SB3V 16:SERIRQ 17:GND 18:CLOCK 19:VCC3 20:NC Front panel Header 1:NC 2:GND 3:SB5V 4:LAN LED 5:NC 6:NC 7:PWR RST CONTROL 8:GND 9:GND 10:PWR BTN CONTROL 11:SATA LED...
Chapter 6 FRU (Field Replaceable Unit) List This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the Aspire X1935 desktop computer. Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization).
Aspire X1935 Exploded Diagram NOTE: This section will be updated when more information becomes available. ITEM NAME Q’TY ITEM NAME Q’TY Lowercase assembly Front I/O and card reader board HDD-ODD bracket Plastic cable clip Front I/O and card reader board bracket...
Aspire X1935 FRU List Exploded Category Description Part Number Diagram Item MB Kit MB Kit aLena Intel B75 Acer Logo LF MB.SJL01.001 Chassis Hon Hai Chassis xSFF HX097I w/i FIO USB 2 port HS.13100.267 & 5-in-1 CR for Aspire AX152 Bezel, supports I/O...
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Exploded Category Description Part Number Diagram Item Mouse Lite-on mouse USB SM-9020B black;with new MS.11200.123 acer logo Primax mouse USB MOF9UO black color;with new MS.11200.115 acer logo Primax Optical mouse PS2 MOFGKO with acer MS.11200.105 logo Logitech Optical mouse PS2 M-S0004-O with acer MS.11200.104 logo Optional Accessories...
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Exploded Category Description Part Number Diagram Item Keyboard LITE-ON SK-9621B USB Black KB.USB0B.468 Norwegian Keyboard LITE-ON SK-9621B USB Black Hebrew KB.USB0B.469 Keyboard LITE-ON SK-9621B USB Black Polish KB.USB0B.470 Keyboard LITE-ON SK-9621B USB Black KB.USB0B.471 Slovenian Keyboard LITE-ON SK-9621B USB Black Slovak KB.USB0B.472 Keyboard LITE-ON SK-9621B USB Black Russian KB.USB0B.473...
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Exploded Category Description Part Number Diagram Item Keyboard LITE-ON SK-9611 PS/2 Black Thailand KB.PS20B.162 Keyboard LITE-ON SK-9611 PS/2 Black Spanish KB.PS20B.163 Keyboard LITE-ON SK-9611 PS/2 Black KB.PS20B.164 Portuguese Keyboard LITE-ON SK-9611 PS/2 Black Canadian KB.PS20B.165 French Keyboard LITE-ON SK-9611 PS/2 Black Brazilian KB.PS20B.166 Portuguese Keyboard LITE-ON SK-9611 PS/2 Black Japanese...
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Exploded Category Description Part Number Diagram Item Keyboard LITE-ON SK-9611 PS/2 Black Nordic KB.PS20B.193 Keyboard LITE-ON SK-9611 PS/2 Black English/ KB.PS20B.194 Canadian French Keyboard LITE-ON SK-9611 PS/2 Black Czech/ KB.PS20B.195 Slovak Keyboard LITE-ON SK-9611 PS/2 Black Swiss/FR KB.PS20B.196 Keyboard LITE-ON SK-9611 PS/2 Black Korean KB.PS20B.197 Keyboard LITE-ON SK-9611 PS/2 Black Spanish KB.PS20B.198...
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Exploded Category Description Part Number Diagram Item Keyboard PRIMAX KB36111 PS/2 Black Slovenian KB.PS20P.227 Keyboard PRIMAX KB36111 PS/2 Black Slovak KB.PS20P.228 Keyboard PRIMAX KB36111 PS/2 Black Russian KB.PS20P.229 Keyboard PRIMAX KB36111 PS/2 Black KB.PS20P.230 Hungarian Keyboard PRIMAX KB36111 PS/2 Black Greek KB.PS20P.231 Keyboard PRIMAX KB36111 PS/2 Black Danish KB.PS20P.232...
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Exploded Category Description Part Number Diagram Item Keyboard PRIMAX KB36211 USB Black Canadian KB.USB0P.225 French Keyboard PRIMAX KB36211 USB Black Brazilian KB.USB0P.226 Portuguese Keyboard PRIMAX KB36211 USB Black Japanese KB.USB0P.227 Keyboard PRIMAX KB36211 USB Black German KB.USB0P.228 Keyboard PRIMAX KB36211 USB Black Italian KB.USB0P.229 Keyboard PRIMAX KB36211 USB Black French KB.USB0P.230...
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Exploded Category Description Part Number Diagram Item Keyboard PRIMAX KB36211 USB Black Swiss/FR KB.USB0P.256 Keyboard PRIMAX KB36211 USB Black Korean KB.USB0P.257 Keyboard PRIMAX KB36211 USB Black Spanish KB.USB0P.258 Latin Keyboard PRIMAX KB36211 USB Black US with KB.USB0P.306 India Rupee Symbol Chapter 6...