HP 50P69B User Manual
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HP 50P69B User Manual

HP 50P69B User Manual

Powder management station
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HP Metal Jet S100 Powder Management
Station (50P69B / 50P69C)
Product Documentation
User Guide
SUMMARY
How to use your product.

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Summary of Contents for HP 50P69B

  • Page 1 HP Metal Jet S100 Powder Management Station (50P69B / 50P69C) Product Documentation User Guide SUMMARY How to use your product.

  • Page 2: About This Edition

    Company, L.P. The information contained herein is subject Edition 5, January 2025 to change without notice. The only warranties for HP products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Table of contents 1 Introduction................................................1 Documentation..............................................1 Product usage requirements ........................................ 1 HP Metal Jet process..........................................2 Safety precautions............................................3 Main components............................................23 2 Networking................................................33 Connectivity requirements—remote monitoring..............................33 Configuration..............................................35 Troubleshooting ............................................36 3 System operation .............................................37 Open knobs ..............................................38 Feed the station with powder......................................
  • Page 4 0033-0001-0054 Refiller – Refiller is full of material............................118 0035-0013-0386 Feeding system – Manual aspiration transport low flow rate................118 0036-0051-0186 Internal tank – Mixer transportation low flow rate.....................118 0048-0004-0005 Sieve – Deposit sieve timeout ...............................118 0048-0009-0042 Sieve – Mixer transportation low flow rate ........................118 0081-0002-0105 Build-unit interface –...

  • Page 5: Introduction

    Introduction Your HP Metal Jet S100 system consists of the print station, the build unit, the powder management station, and the powder removal station. This guide describes the use of the powder management station. Documentation Full documentation is available for your product.

  • Page 6: Hp Metal Jet Process

    HP Metal Jet process The process of building a metal part with HP Metal Jet is described schematically in the illustration below. A detachable build unit, containing the powder bed and powder supplies, is rolled into the print station for part production.

  • Page 7: Safety Precautions

    Safety precautions Before using the equipment, read the safety precautions and operating instructions to make sure you can use it safely. Customer operators must have successfully obtained the HP Operator Certification and Training to operate the equipment. Introduction Perform the recommended maintenance and cleaning tasks to ensure the correct and safe operation of the equipment.

  • Page 8: Explosion Hazard

    Ensure that there is no condensation inside the equipment before turning it on. Take special care with zones marked with warning labels. Use HP-certified equipment and accessories only. The use of third-party equipment and accessories can cause safety risks, powder leakages, and malfunctions in the equipment; and may affect your system warranty.
  • Page 9 Ground the earthing clamps during unloading. To ensure effective dissipation, the leakage resistance of the floor must be less than 100 MΩ. ● HP recommends the use of HP equipment for unpacking 3D parts and refilling the build unit. If other methods are used, read the following notes: Explosion hazard...
  • Page 10 Keep the safety lid on top of the build unit at all times when it is outside of host equipment, especially when it is in motion. Use powder complying with HP guidelines, as follows: WARNING! Consider virgin (fresh) powder, recycled (used) powder, and processed powder (powder from filters, fugitive dust, and so on).

  • Page 11: Electric Shock Hazard

    ● Non-reactive with other materials or HP agents (see the safety data sheets for the agents on the HP website at the following link: http://www.hp.com/go/msds), stable WARNING! Process only HP-branded consumables and HP-certified powders in the HP product. Use of non-HP branded/certified consumables or powders may jeopardize safety aspects and/or reliability.

  • Page 12: Fire Hazard

    Do not attempt to modify the electrical cabinet, or any enclosure of the station. ● Proper maintenance and genuine HP consumables are required to ensure that the equipment operates safely as designed. The use of non-HP consumables may present a risk of fire. ● Take special care with zones marked with warning labels.
  • Page 13 To avoid personal injury, take the following precautions when working close to the equipment. ● Keep your clothing and all parts of your body away from moving parts. ● Avoid wearing necklaces, bracelets, and other hanging objects. ● If your hair is long, try to secure it so that it will not fall into the equipment. ●...

  • Page 14: Chemical Hazard

    To manipulate material (load, unpack, and so on) and green parts, use protective personal equipment according to the Safety Data Sheets of your processed material. Use HP-branded agents only. Do not use unauthorized third-party agents. Take special care in any zones marked with warning labels.

  • Page 15: Air Conditioning

    Adequate ventilation also needs to be provided to ensure that potential airborne exposure to powders and agents is adequately controlled according to their safety data sheets. Consult the Safety Data Sheets available on the HP website at the following link: http://www.hp.com/go/msds to identify the chemical ingredients of your consumables (powders and agents).
  • Page 16 3D printed parts. NOTICE: If you are using the powder removal station, HP strongly recommends unpacking it with the front cover (aseptic isolator) closed, and wearing gloves. Chapter 1 Introduction...

  • Page 17: Personal Protective Equipment

    Refer to the Safety Data Sheet of the powder and agent and meet local regulations. If heat-resistant gloves are required, HP recommends choosing them according to standard ISO/EN Ergonomics of the thermal environment - Methods of assessment of human responses to 13732-1 contact with surfaces .

  • Page 18: Warning Labels

    No operator-serviceable parts inside. Refer servicing to qualified servicing personnel only. CAUTION: Main power switch With emergency switch-off function. Enable lockout/tagout before servicing. Power-cabinet access to HP trained personnel only. WARNING! Push-button energizes hazardous subsystem. Do not operate with guards removed or safety functions bypassed. WARNING! Emergency stop button.
  • Page 19 Table 1-1 Warning labels (continued) Label Explanation DANGER! Electric shock hazard. Heating modules operate at hazardous voltage. Disconnect power source before servicing. WARNING! High leakage current. Earth connection essential before connecting supply. Equipment to be connected to earthed mains only. WARNING! Read instructions.
  • Page 20 Table 1-1 Warning labels (continued) Label Explanation WARNING! Crush hazard. Keep hands away from moving or falling parts. Do not operate with guards removed, lockout/tagout before servicing. WARNING! Crush hazard. Keep hands away from moving or falling parts. Do not operate with guards removed, lockout/tagout before servicing.
  • Page 21 Table 1-1 Warning labels (continued) Label Explanation WARNING! Crush hazard. Keep body parts away from moving or falling parts or edges. CAUTION: Hot surface. Do not touch. Let the equipment cool down, otherwise heat-resistant gloves are required. CAUTION: Heavy loads. To avoid muscle strain or back injury while moving equipment or handling items, follow proper techniques or use auxiliary handling aids or more than one person when required.
  • Page 22 Table 1-1 Warning labels (continued) Label Explanation CAUTION: Do not stand on any part of the machine. It is not intended for this use, which could result in broken parts and user injuries. CAUTION: Do not climb onto the structure or any other part of the machine.
  • Page 23 Table 1-1 Warning labels (continued) Label Explanation WARNING! An explosion-protected vacuum cleaner certified for collection of combustible metal dust is required for cleaning. Do not sweep the dust or try to remove it with a compressed- air gun. Follow maintenance, cleaning tasks, and housekeeping to ensure correct operation and safety.
  • Page 24 Table 1-1 Warning labels (continued) Label Explanation WARNING! To maintain overcurrent, short-circuit, and ground-fault protection, the manufacturer’s instructions for selection of overload and short-circuit protection should be followed to reduce the risk of fire or electric shock. If an overload or a fault current interruption occurs, circuits must be checked to determine the cause of the interruption.

  • Page 25: Emergency Stop Buttons

    Table 1-1 Warning labels (continued) Label Explanation WARNING! Explosion hazard, hot powder. Do not introduce powder into the system with a temperature at any point exceeding 70°C (158°F). WARNING! Read the instructions. Use an explosion- protected vacuum cleaner with the following minimum requirements: Europe/International Electrotechnical Commission (IEC): ●...

  • Page 26: Main Power Switch

    The main power switch is used to turn on the equipment, and can be used in emergency to turn it off. Enable the lockout/tagout before servicing. TIP: HP recommends extracting the build unit before turning off the equipment, to avoid errors when turning it back on. Chapter 1 Introduction...

  • Page 27: Main Components

    Main components The images displayed in the user documentation may differ from the final product. Powder management station The powder management station automatically blends, sieves, and loads metal powder into the build unit according to the user-defined job and customized parameters. The internal tank of the powder management station is filled with powder using vacuum transport.
  • Page 28 Software HP software is available for your 3D printing solution. It can be downloaded from the HP website at the following link: http://www.hp.com. HP SmartStream 3D Command Center The HP SmartStream 3D Command Center displays the status of your system.
  • Page 29 There is one card per device. In the default view, you can choose medium or large cards. Warnings and errors Cards may display warnings and errors, which may override the product status, depending on their importance, which is determined by the product. Warnings Warnings are about non-urgent issues, such as a maintenance routine.
  • Page 30 Connect the printer with your HP PrintOS account. If you do not have an account, you can create one by clicking Create account. HP PrintOS is a print-production operating system with Web and mobile apps that help you get more out of your HP printers and simplify production.
  • Page 31 Printing without an HP Cloud connection If the printer is not connected to the HP Cloud, it will have a maximum of six credits to print. A single print uses one credit. A multi-profile build-on-build print uses one credit per build; however, if there are not enough credits, the print is allowed to run to completion anyway.
  • Page 32 This tool is not required when the powder management station is available. Vacuum system This system contains multiple components. HP Metal Jet S100 Vacuum Pump ● Pump generates vacuum conditions inside the system pipes to transport powder within the system.
  • Page 33 Differential pressure sensor for filter cleaning and warning when maintenance is needed. ● DN50 (2 inch) tri-clamp interface for the hose that connects to the powder removal station. HP Metal Jet Material Management Vacuum Pump Cables ● DN50 (2 inch) hose for connecting the vacuum pump to the powder removal station.
  • Page 34 External vacuum system for powder transport Accessory to be provided by customer to be connected to the powder management station to transport powder to the internal tank. To connect the external vacuum system to the powder management station, there is a DN50 (2 inch) tri-clamp interface.

  • Page 35: Set The Administrator Password

    Tablet pen For use with the front panel if preferred to using your finger. Set the administrator password You can set the administrator password from the front panel. Tap the settings icon , then Security > Manage password, and enter the password. If a password has already been set, you will need to give the old password in order to set a new one.
  • Page 36 The administrator password must be given in order to change printer settings. Chapter 1 Introduction...

  • Page 37: Networking

    ● Site Preparation Guide means the Site Preparation Guide for the Product that has been provided to the customer by HP or HP authorized personnel (either online or in paper form) in advance of the sale of the Product. Requirements ●...
  • Page 38 HP and/or an HP authorized agents will maintain the privacy of any such data, as well as all data collected, in accordance with the HP Privacy Statement (see the HP website at the following link: http://www.hp.com/go/privacy) and the Personal Data Rights Notice (see the HP website at the following link: http://welcome.hp.com/country/privacy/privacynotice)

  • Page 39: Configuration

    Configuration To access the network settings, go to the front panel. Tap the settings icon , then IP configuration. Hostname You can assign a customized hostname to the product. If the network infrastructure supports it, the product will attempt to register the hostname to the DNS service, making it possible to address the product using the hostname rather than the IP address.

  • Page 40: Troubleshooting

    Troubleshooting If you have trouble with network communication, try these suggestions. Link issues The product has status lights (LEDs) beside the network connector that indicate the link status and network activity. ● When the green light is on, the product has successfully linked to the network. ●...

  • Page 41: System Operation

    System operation System operation...

  • Page 42: Open Knobs

    Open knobs Load or extract powder to a build unit Table 3-1 Load or extract powder to a build unit Parameter name Default Minimum Maximum Units Step Build height The build height is the height of the job that will be printed. Mix powder enable Enables or disables the mixer during the loading process.

  • Page 43: Feed The Station With Powder

    Feed the station with powder The powder management station is used to input, mix, sieve, and load powder. Feed the system with powder using the manual powder-intake hose situated in the work area at the right of the station. Figure 3-1 Safety warnings For more safety information, see Safety precautions on page 3...
  • Page 44 Figure 3-2 Safety warnings For more safety information, see Safety precautions on page 3 NOTICE: Wear safety goggles, gloves, a safety mask, and safety boots. WARNING! Wear appropriate personal protective equipment when handling powder (such as when vacuuming powder with the hose). Refer to the Safety Data Sheet of the powder being processed and meet local regulations.
  • Page 45 Bring the powder container to the work area, close to the vacuum hose in the A area. Position it relative to the load station as shown in the following image, out of the B area. If you are using an external vacuum system, follow the steps provided below. If you will use the actual vacuum system provided with the machine, go to point 4.
  • Page 46 Tap Feed from container. Confirm the compatibility of the powder. The material type and current quantity inside the load station is shown on the front panel. Enter the amount of powder to load by tapping Amount to feed. Tap Start. Follow the steps shown on the front panel.
  • Page 47 Take the vacuum hose from its holder. Use the hose to vacuum the required powder from the container. TIP: Move the nozzle while vacuuming. If you feel it getting clogged, lift it from the powder. If you cover the venting holes of the nozzle, the vacuum will be stronger and can help you unclog. Never submerge the nozzle enough to cover the four venting holes with powder.
  • Page 48 Put the vacuum hose back into its holder with the nozzle facing upwards. CAUTION: When moving the vacuum hose, always do it carefully and with the nozzle facing upwards to avoid generating dust clouds. NOTICE: This hose is not for use in cleaning operations. WARNING! Explosion hazard.
  • Page 49 Insert a build unit Always follow the steps of the procedure in the order presented. From the left menu of the front panel, select the production icon , then tap Insert BU. Insert the build unit as requested on the front panel. Remove the lid from the build unit and place it in the dedicated lid holder.
  • Page 50 Confirm from the front panel that the build unit is empty. Load build unit profile.. Indicate the amount to load and tap Start. NOTICE: If there is not enough powder to complete the job, the front panel will notify you that it cannot start the process.
  • Page 51 The front panel tells you when the loading process has finished. Tap Close. Extract a build unit Always follow the steps of the procedure in the order presented. Figure 3-5 Safety warnings For more safety information, see Safety precautions on page 3 From the left menu of the front panel, select the production icon , then tap Disconnect the Build Unit..
  • Page 52 Put the lid on the build unit, to be able to proceed with another activity (such as printing). CAUTION: Do this smoothly, taking care not to generate any spillage. Check the area and clean up any spilled powder, then follow the regular cleaning procedure: see Clean the working area on page Close the door of the powder management station.
  • Page 53 When the extraction has finished, that is also displayed on the front panel. Tap Done. Put the lid onto the build unit, so that you can proceed with another activity, such as powder recovery. CAUTION: Do this smoothly, taking care not to generate any spillage. Check the area and clean up any spilled powder, then follow the regular cleaning procedure: see Clean the working area on page Close the door of the powder management station.
  • Page 54 Turn on the external vacuum cleaner. Confirm on the front panel that the external vacuum cleaner is connected. The process starts. Cover the vacuum nozzle with your hand for 5 seconds and then uncover it for another 5 seconds. Repeat this sequence 3–5 times. At the front panel, tap Next.
  • Page 55 Connect the external vacuum cleaner to the sieve cleaning inlet and turn it on. The inlet is located at the back of the station. There is an adapter for different vacuum nozzle sizes. NOTICE: If your vacuum hose is different in diameter from the load station’s 38 mm (1.5 in) connector, use adapters 50, 60, and 65 mm (1.97, 2.36, and 2.56 in) to match the diameter.
  • Page 56 Under Load Build Unit, tap Recipe enter. Edit the values of the recipe as desired. See the summary of the editable parameters below. Which parameters you can edit depend on the permissions associated with your profile type. Tap Apply. Access through the settings menu From the left menu of the front panel, select the settings icon , then tap Utilities >...
  • Page 57 Which parameters you can edit depend on the permissions associated with your profile type. Tap Apply. Editable parameters ● Mixer speed: The rotation speed of the mixer. If activated, it is on during the whole process. This is intended only to help the mixer discharge, so it is not the parameter to change for performing a mixing operation.
  • Page 58 Under Properties, tap Recipe enter. Edit the values of the recipe as desired. See the summary of the editable parameters below. Which parameters you can edit depend on the permissions associated with your profile type. Tap Apply. Access through the settings menu From the left menu of the front panel, select the settings icon , then tap Utilities >...
  • Page 59 Access through ‘Extract material’ From the left menu of the front panel, select the production icon , then tap Extract material. Under Extract material properties, tap Recipe enter. Edit the values of the recipe as desired. See the summary of the editable parameters below. Which parameters you can edit depend on the permissions associated with your profile type.
  • Page 60 Editable parameters ● Mixer speed: The rotation speed of the mixer. If activated, it is on during the whole process. This is intended only to help the mixer discharge, so it is not the parameter to change for performing a mixing operation.

  • Page 61: Preventive Maintenance

    Do not spray fluids directly onto the HP product. Spray the fluid on the cloth used for cleaning. To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral detergent, or a general- purpose industrial cleaner (such as Simple Green industrial cleaner).
  • Page 62 For glass surfaces, use a soft, lint-free cloth lightly moistened with a non-abrasive glass cleaner or with general-purpose glass cleaner (such as Simple Green glass cleaner). Remove any remaining soap foam with a lint-free cloth dampened with distilled water and dry it with a dry cloth to prevent spotting. CAUTION: Do not use abrasives, acetone, benzene, sodium hydroxide, or carbon tetrachloride on the glass;...

  • Page 63: Preventive Maintenance Alerts And Actions

    Preventive maintenance alerts and actions The HP Metal Jet S100 system notifies you of the necessary preventive maintenance tasks through the front-panel maintenance app or the notification center (accessible through the slide-down menu). These tasks can be individual (single task based on usage or condition) or grouped (primarily based on calendar schedules).
  • Page 64 Tasks grouped together also have a drop-down list which allows you to see which tasks need to be performed. Check for alerts in the notification center All the tasks displayed in the maintenance application have an associated alert in the notification center. Any alert concerning your device’s preventive maintenance is always displayed at the top of the front panel in the status center, which can be expanded by swiping down from the top.
  • Page 65 When you tap an alert, the front panel automatically redirects you to the maintenance task application. Mark maintenance tasks as done You can mark a task as done in one of two ways: from the maintenance application, or by clicking the Start button to the right of each task.
  • Page 66 After marking tasks as done, the maintenance task tab appears empty, and the notification center shows a Ready message at the top. Check preventive maintenance usage level As previously mentioned, specific preventive-maintenance activities may require you to contact your service representative. This may be due to the procurement of essential spare parts or the need for trained maintenance personnel to execute the maintenance procedures effectively.
  • Page 67 The HP Metal Jet S100 printing system entails specific preventive-maintenance tasks that necessitate contacting your service representative. The expected maintenance tasks and corresponding alerts are as follows. Table 4-1 Tasks requiring assistance Device Alert Material Management Replace PMK#1 station Material Management...

  • Page 68: Maintenance Resources

    The maintenance kit contains replacement parts for the equipment. Table 4-2 Powder management station maintenance kit Description Replace Quantity required HP Metal Jet Powder Vac. Pre Filter 5S375A When required HP Metal Jet Powder Vac. H.E.P.A. Filter 5S376A When required...
  • Page 69 Table 4-3 Recommended tools (continued) Description Tool Lint-free cloth or all-cotton cloth, for cleaning covers and general cleaning Ladder, for reaching with your hand a height of 3.2 m (126 in). Select a suitable ladder according to your environmental, safety, and regulatory guidelines. Scaffold for maintenance operations, to allow quicker replacement of worn parts.
  • Page 70 Table 4-3 Recommended tools (continued) Description Tool Explosion-protected vacuum cleaner, with attachments for general cleaning (see Explosion-protected industrial vacuum cleaner and attachments on page Standard adapter for material and powder WARNING! Explosion hazard. Conductive or dissipative material required to prevent electrostatic discharges. Standard adapter 60 mm (2.36 in) for material and 50 mm (1.97 in), 60 mm (2.36 in) and 65 mm (2.56 in) for powder.
  • Page 71 Table 4-3 Recommended tools (continued) Description Tool Set of Torx screwdrivers WARNING! Explosion hazard, if the flat screwdriver falls, mechanical sparks can be produced. Ensure that the concentration of flammable vapors is less than the lower explosive limit (LEL) in the location that the flat screwdriver will be used.

  • Page 72: Powder Management Station Maintenance

    Powder management station maintenance Hardware maintenance procedures for the powder management station. Summary of maintenance operations The powder management station needs proper maintenance to keep it operating in optimum condition. Follow the recommended maintenance procedures to prevent any impact on your business operations. Table 4-4 Once a day Maintenance operation...

  • Page 73: Maintenance Operations

    Maintenance operations WARNING! The customer is required to take safety and security measures (such as wearing personal protective equipment) when directly exposed to material (in powder or solid state before sintering). See the material’s safety data sheet of the material for more information. WARNING! Wear PPE for these operations.
  • Page 74 Ensure that you have an explosion-protected vacuum cleaner, an absorbent all-purpose cloth and/or a lint-free cloth dampened with distilled water (these things are not provided by HP). You are recommended to wear safety goggles, gloves, a safety mask, and safety boots. The area is marked with warning symbols.
  • Page 75 Put the refiller cover in place using its sliding brackets. Lock the cover in place to avoid movement. Clean the build-unit area of the load station Always follow the steps of the procedure in the order presented. Figure 4-3 Safety warnings For more safety information, see Safety precautions on page 3 Clean the build-unit area of the load station...
  • Page 76 Clean the area over the funnels with a damp cloth to remove the debris accumulation, especially the build-unit wheels and bumpers. You can use a vacuum cleaner with the narrow nozzle to help remove powder from the small areas, for example, in between wheels and pushers. Clean the build-unit movement subassembly with a damp cloth.
  • Page 77 Clean the upper portion of the build-unit movement cylinder with a damp cloth. Move the cylinder forward manually to reach the rear area of the piston. Clean off the debris on both sides of the structure beams with a damp cloth. Then clean the piston guides.
  • Page 78 To clean the build-unit area, use the vacuum cleaner to remove the debris on the floor between both funnels. Clean the latching flat surfaces with the vacuum cleaner. CAUTION: Do not use the vacuum cleaner to clean around the build-unit latching mechanism. Use only a lint-free cloth, without touching electronic components.
  • Page 79 NOTICE: Turn the cover over after removing it, and keep it as flat as possible to avoid powder spillage. Clean the cover, then place it back into its parking position. Clean the build-unit safety-lid parking area Always follow the steps of the procedure in the order presented. Figure 4-4 Safety warnings For more safety information, see...
  • Page 80 Figure 4-5 Safety warnings For more safety information, see Safety precautions on page 3 Clean the manual aspiration area with an explosion-protected vacuum cleaner. Vacuum the floor and the surrounding areas. NOTE: Use an explosion-protected vacuum cleaner during cleaning tasks. Do not use the manual aspiration hose.

  • Page 81: Once A Week

    Vacuum the interior areas of the load-station vacuum system module. Additionally, you can wipe the areas with a lint-free cloth dampened with distilled water. NOTICE: Disposal should be handled according to local laws. NOTE: Use an explosion-protected vacuum cleaner during cleaning tasks. Clean the exterior of the station Always follow the steps of the procedure in the order presented.
  • Page 82 Ensure that you have an explosion-protected vacuum cleaner, an absorbent all-purpose cloth and/or a lint-free cloth dampened with distilled water (these things are not provided by HP). You are recommended to wear safety goggles, gloves, a safety mask, and safety boots. The area is marked with warning symbols.
  • Page 83 Place refiller cover Take the refiller cover from its parking position inside of the build unit on the left side. Put the refiller cover in place using its sliding brackets. Lock the cover in place to avoid movement. Clean the valves and sieve area Always follow the steps of the procedure in the order presented.
  • Page 84 Unscrew and remove the right refiller cover. Vacuum the mixer tank. Additionally, you can wipe the areas with a lint-free cloth dampened with distilled water. NOTICE: Disposal should be handled according to local laws. Clean the sieve lid area. CAUTION: To clean around the ultrasounds system converter and powder sensor, do not use the vacuum-cleaner aspiration nozzle.
  • Page 85 Clean the sieve bottom plate area. Put the mixer lateral cover back and screw it into place. CAUTION: Use an explosion-protected vacuum cleaner during cleaning tasks. Do not use the manual aspiration hose. NOTICE: Do not disconnect the earthing connection during this task. WARNING! Explosion hazard.
  • Page 86 Clean the refiller body area. Clean the refiller vibramotor area. CAUTION: To clean around the two powder sensors on the refiller front surfaces, do not use the vacuum-cleaner aspiration nozzle. Use only a lint-free cloth, without touching electronic components. Chapter 4 Preventive maintenance...
  • Page 87 Clean the refiller bottom area and seal. Put back the refiller cover and tighten the screws. CAUTION: Use an explosion-protected vacuum cleaner during cleaning tasks. Do not use the manual aspiration hose. WARNING! Explosion hazard. Hot surface, mechanical and electrical sparks, static electricity and radio frequency may be generated.

  • Page 88: Once A Month

    Ensure that you have an explosion-protected vacuum cleaner, an absorbent all-purpose cloth and/or a lint-free cloth dampened with distilled water (these things are not provided by HP). You are recommended to wear safety goggles, gloves, a safety mask, and safety boots. The area is marked with warning symbols.
  • Page 89 Clean the designated areas using the explosion-protected vacuum cleaner with a soft-brush nozzle. CAUTION: Use an explosion-protected vacuum cleaner during cleaning tasks. Do not use the manual aspiration hose. Additionally, you can wipe the areas with a lint-free cloth dampened with distilled water. NOTICE: Disposal should be handled according to local laws.

  • Page 90: Once A Year

    Ensure that the load station is not in use, and turn it off. To replace the vacuum port inlet filter you need one 791A0A - HP Metal Jet Powder Sieve Inlet Filter. You are recommended to wear safety goggles, gloves, a safety mask, and safety boots. The area is marked with warning symbols.
  • Page 91 Find the left rear section of the load station, near the e-cabinet. Remove the four screws of the left cover, then remove the cover. Replace the inlet filter...
  • Page 92 Locate the old vacuum filter. CAUTION: Take care not to damage the wiring when assembling or disassembling the sieve inlet filter or cover. Manually unscrew and remove the filter cover. Chapter 4 Preventive maintenance...
  • Page 93 Remove the old filter and dispose of it according to local regulations. CAUTION: Perform this task smoothly and carefully to prevent powder spillage. Insert the new filter between the container and the central tube. Put the filter cover in its location and secure it with screws. Vacuum the nearby areas of the sieve inlet filter with an explosion-protected vacuum cleaner.
  • Page 94 Turn off the equipment from the front panel, not using the service switch. TIP: Before turning off the equipment, HP recommends that you extract the build unit, to avoid errors when turning the equipment back on. With the main electrical cabinet switch still switched on, unlock the electrical cabinet door by using the service key.
  • Page 95 While switched on, open the electrical cabinet door using a narrow pin or a thin screwdriver to release the interlock-bypass, then pull the handle to open it. Once the engine’s computer is off, test that the RCCB works correctly by pressing the test button. NOTE: The RCCB FB2 is not energized in the 480 V configuration.
  • Page 96 Close the electrical cabinet door, by ensuring the switch bar is inserted into the handle, then use the service key to lock it. Check the earthing Check that the resistance between specific parts and the building’s earth is less than 1 Ω. Figure 4-13 Safety warnings For more safety information, see...
  • Page 97 ● Check the manual feeding nozzle earthing between the metal part and the building’s earth. ● Perform a visual inspection of the flexible hoses’ ground connections and of the grounding connection points. Hoses visual check You should also carry out a visual inspection of the flexible hoses and the grounding connection points. The flexible hose’s metal wire must be appropriately grounded at both ends.
  • Page 98 Figure 4-14 Correct: The hose’s wire is firmly pressed under the metal clamp, directly against the fitting. Figure 4-15 Not correct: The hose’s wire is out of the metal clamp. Figure 4-16 Not correct: The hose’s wire is pressed onto the hose’s plastic. Figure 4-17 Not correct: The metal clamp is loose.
  • Page 99 Figure 4-18 Correct: The hose’s wire is firmly pressed under the metal clamp and the earthing cable is correctly connected. Figure 4-19 Not correct: The hose’s wire is out of the clamp or the clamp is loose. Figure 4-20 Not correct: The connection screw is loose. Hoses visual check...

  • Page 100: When Required

    Figure 4-21 NOTE: The hose wire’s connection to earth is essential for safety. If any connection is not correct, stop the operation and, if necessary, contact your service representative. When required Production-stop maintenance When you plan a production stop of more than a week for the powder management station, some maintenance is needed to avoid the risk of powder clogging when production is restarted.
  • Page 101 ● Clean the refiller and sieve area on page 77 Inspect the T-pipe boxes Always perform the steps of the procedure in the order presented. Figure 4-22 Safety warnings When the T-pipe box inspection message is shown on the front panel, inspect the T-pipe boxes. Inspect the T-pipe boxes...
  • Page 102 Place a ladder at the front of the load station. Identify the T-boxes. Look at both T-boxes and check for powder spillage. Chapter 4 Preventive maintenance...
  • Page 103 If powder is found inside the box, contact your service representative to proceed with component replacement. See an example of a clean T-pipe box below. WARNING! Explosion hazard. Do not continue operation if powder is found inside. Inspect the cyclone lid first-stage material trap Always perform the steps of the procedure in the order presented.
  • Page 104 Place a ladder at the front of the load station. Identify the mixer lid first-stage cyclone. Chapter 4 Preventive maintenance...
  • Page 105 Always follow the steps of the procedure in the order presented. Turn off the device. NOTE: HP recommends you to extract the build unit before turning off the device, to avoid errors when turning the device back on. Clean the vacuum system pre-filter...
  • Page 106 Ensure that the load station is shut down. You are recommended to wear safety goggles, gloves, a safety mask, and safety boots. The area is marked with warning symbols. WARNING! Failure to follow the guidelines marked with warning symbols could result in serious personal injury or damage to the product.
  • Page 107 Disconnect the earthing cable by unscrewing the screw. Completely unlatch the filter body to release the filter. NOTICE: Hold the bottom of the filter container with your hands to prevent it from falling. CAUTION: Risk of explosion. if filter contains dust, this will be released to the outside or create a explosive atmosphere if it falls.
  • Page 108 Remove the filter. Clean the filter with an explosion-protected vacuum cleaner, paying special attention to the top and bottom areas. CAUTION: Clean the filter carefully, so as not to damage it. If there is any damage to the filter, replace it with a new one. Clean the inside of the container with an explosion-protected vacuum cleaner.
  • Page 109 Reinsert the filter between the container and the central tube, with the closed end at the top and the open end at the bottom. Align the filter in its housing and relatch the filter body. Make sure the seal is aligned and in position as shown below. Clean the bottom area cover with an explosion-protected vacuum cleaner.
  • Page 110 Inspect for dust. If there is any present, remove it with an explosion-protected vacuum cleaner. Replace the vacuum system pre-filter (5S375A) To replace the vacuum system pre-filter, you need the 5S375A - HP Metal Jet Powder Vac. Pre Filter. First, turn off the device. To replace the filter, follow the procedure described in...
  • Page 111 To replace the vacuum system HEPA filter, you need the 5S376A - HP Metal Jet Powder Vac. H.E.P.A. Filter. You are recommended to wear safety goggles, gloves, a safety mask, and safety boots. The area is marked with warning symbols.
  • Page 112 Disconnect the earthing cable by unscrewing the screw. Completely unlatch the filter body to release the filter. Chapter 4 Preventive maintenance...
  • Page 113 Remove the filter and dispose of it according to local regulations. Clean the inside of the container with an explosion-protected vacuum cleaner. Insert the new filter between the container and the central tube, with the closed end at the top and the open end at the bottom.
  • Page 114 Make sure the seal is aligned and in position as shown below. Clean the bottom area cover with an explosion-protected vacuum cleaner. WARNING! Explosion hazard. Hot surface, mechanical and electrical sparks, static electricity may be generated. NOTICE: Do not disconnect the earthing connection during this task. At the end of the task, ensure that this connection is not loose.
  • Page 115 Check the filter-enclosure earthing between any metal part and the building’s earth, for both the F9 and HEPA filters. Ensure that all windows, covers, and doors are closed and in their original positions. NOTE: Inspect for dust. If there is any present, remove it with the vacuum cleaner. Clean the sieve mesh waste Quick-clean sieve on page Clean the sieve mesh waste...

  • Page 116: Customer Self-Repair

    The HP Customer Self-Repair program offers our customers the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you (the end user) so that you can replace them. Using this program, you can replace parts at your own convenience.
  • Page 117 Remove the tri-clamp connection from the manual powder intake hose to the vertical pipe. Remove the damaged hose assembly and keep the tri-clamp. Attach the new hose assembly using the same tri-clamp. CAUTION: Make sure that the seal has been assembled; otherwise, powder may be spilled. Check the manual feeding nozzle earthing between the metal part and the building’s earth.

  • Page 118: Troubleshooting

    Troubleshooting Check the troubleshooting section every time a process fails. When a process fails, check that: ● The emergency button is not pressed, and the station is rearmed. ● The station’s pressure is within the limits. Material management and material filling Use the troubleshooting tables to locate your issue, then follow the manual recovery steps to resolve it.

  • Page 119: Build-Unit Load

    Table 6-1 For feed system (manual) (continued) Workflow Step Failure Manual recovery Sieve-load material User vacuums powder Manual aspiration hose is Cover and uncover the feeding from manual using manual aspiration dirty hose inlet repeatedly with aspiration hose hose your hand. 0035-0013-0386 Feeding System - Transport from aspiration - Low flow rate...

  • Page 120: Ordering Information

    Ordering information Contact the 3D Metal Expertise Center of your region for HP Proto supplies. Details are included in the HP Metal Jet Printing Solution Support document. Table 6-3 Part number Part number Name 6C2Y3A HP 3DM200 Printhead 6C2Y4A HP 3DM200 5L Binding Agent...

  • Page 121: System Errors

    Breaker (FB2) tripped Motor power Residual Current Circuit Breaker (FB2), voltage not detected after RCCB. WARNING! These operations must be performed by HP-trained personnel only. Turn the machine off using the main switch located on the e-cabinet door. Open the e-cabinet door.

  • Page 122: 0033-0001-0054 Refiller - Refiller Is Full Of Material

    If the problem persists after restarting, contact your service representative. 0033-0001-0054 Refiller – Refiller is full of material The refiller may be full or the refiller material sensors may be dirty. Clean the sieve. See Quick-clean sieve on page If the issue persists after restarting, contact your service representative. 0035-0013-0386 Feeding system –...

  • Page 123: 0081-0002-0105 Build-Unit Interface - Build-Unit Door-Interlock (Qsa201) Timeout

    0081-0002-0105 Build-unit interface – Build-unit door-interlock (QSA201) timeout The door interlock (QSA201) could not be locked/unlocked correctly. If a system error occurs when inserting the build unit, ensure that the build unit is correctly inserted, the door is closed properly, and the door handle is securely in the latched position. If the system error appears after initialization, it could be due to an operational mistake, such as attempting to open the door during a process or trying to remove the build unit prematurely.

  • Page 124: When You Need Help

    When you need help Help is available from various sources. Request support Support is provided by the HP 3D Metal Expertise Center. See the support flier for your region/country provided at installation time. For technical queries, contact HP Support. Before contacting HP Support, prepare as follows: ●...

  • Page 125: Accessibility

    Accessibility Front panel If required, the front-panel display brightness and the loudspeaker volume can be changed. Change system options on page Accessibility...

  • Page 126: Appendix A Powder Management Station Loading Tables

    Bear in mind that changing the powder can create changes in the powder feeding and powder mass. If a different density is applied, HP suggests using the volume (in liters) provided in the tables and the material development density to obtain manually the powder needed.
  • Page 127 Table A-1 Powder management loading table with closed loop activated (continued) Job height (mm) Input volume (L) Powder needed in mixer Feed from bulk powder (kg) needed (kg) 19.7 20.6 21.4 22.3 23.2 24.0 24.9 25.8 26.6 27.5 28.4 29.2 30.

  • Page 128: Using The Feed-From-Bulk Calculator

    Table A-2 Powder management loading table with closed loop deactivated (continued) Job height (mm) Input volume (L) Powder needed in mixer Feed from bulk powder (kg) needed (kg) Any intermediate value can be found by interpolating and rounding it up to the first decimal place. Examples can be found in the user guide for the S100 printer.

  • Page 129: How To Use The Loading Tables With Different Densities

    Where: ● Volume in build unit: Powder volume to be filled in the build unit ● Current mass in mixer: Existing weight of powder in the mixer tank ● Minimum quantity in mixer: Minimum weight needed in the mixer to load the desoldered volume into the build unit ●...

  • Page 130: Potential Misuses And Factors To Take Into Consideration

    Potential misuses and factors to take into consideration The system is not aware of the density of the powder, and assumes it to be the standard density of 5. 1 g/mL. Therefore: ● For powders with higher-than-standard density: You need more powder than you would need if the powder were of standard density. If you provide only the amount that would be needed at standard density, the system will not realize the problem and will start loading, but you will not have enough powder and the print will not be successful.

  • Page 131: Index

    HEPA filter manual powder-intake hose air conditioning 11 load, replace 106 check nozzle 83 hostname 35 manuals 1 HP Metal Jet process 2 Metal Jet process 2 Build Manager 27 build unit extract powder to 48 labels network troubleshooting 36...
  • Page 132 service information 120 SmartStream 3D Build Manager 27 Command Center 24 software 24 station components 23 support 120 system errors 117 system options 24 tools 13 transport 11 troubleshooting 114 build-unit load 115 material filling 114 material management 114 vacuum system 28 external 30 ventilation 10 warning labels 14...

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Metal jet s10050p69c

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