Toshiba e-STUDIO Series Program Entry Manual

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MFP ENTRY GUIDE

Model: e-STUDIO series

Publish Date: March 2021

File No. SME20000500

R201221W9600-TTEC

Ver00 F_2021-03

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Page 1 MFP ENTRY GUIDE Model: e-STUDIO series Publish Date: March 2021 File No. SME20000500 R201221W9600-TTEC Ver00 F_2021-03...
Page 2 Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. • e-STUDIO, e-BRIDGE, and TopAccess are trademarks of Toshiba TEC Corporation. • Other company names and product names in this manual are the trademarks of their respective companies.
Page 3 GENERAL PRECAUTIONS REGARDING THE SERVICE FOR THIS EQUIPMENT The installation and service shall be done by a qualified service technician. 1. Transportation/Installation Be sure not to hold the movable parts or units (e.g. the control panel, ADU or RADF) when transporting the equipment.
Page 4: General Operations
Avoid short-circuiting and do not use parts not recommended by Toshiba TEC Corporation. 5. Cautionary Labels During servicing, be sure to check the rating label and cautionary labels to see if there is any dirt on their surface and if they are properly stuck to the equipment.
Page 5 ALLGEMEINE SICHERHEITSMASSNAHMEN IN BEZUG AUF DIE WARTUNG Die Installation und die Wartung sind von einem qualifizierten Service- Techniker durchzuführen. 1. Transport/Installation Beim Transportieren des Geräts nicht an den beweglichen Teilen oder Einheiten (z.B. das Bedienungsfeld, die Duplexeinheit oder die automatische Dokumentenzuführung) halten. Das Gerät ist aus Sicherheitsgründen zu erden.
Page 6 Teile kurzgeschlossen und funktionsunfähig werden, kann dies zu schwerwiegenden Schäden, wie einer Explosion oder einem Abbrand, führen. Kurzschlüsse sind zu vermeiden, und es sind ausschließlich Teile zu verwenden, die von der Toshiba TEC Corporation empfohlen sind. 5. Warnetiketten Im Rahmen der Wartung unbedingt das Leistungsschild und die Etiketten mit Warnhinweisen überprüfen [z.
Page 7: Table Of Contents
Purposes......................3-5 3.4.2 Implementation timing..................3-5 3.4.3 Type........................3-5 3.4.4 Precautions when performing adjustment ............3-6 Firmware updating ......................3-7 3.5.1 Method ....................... 3-7 3.5.2 Updating type..................... 3-7 © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE CONTENTS...
Page 8 Addition of Functions......................5-6 5.4.1 Enablers (software license) ................5-6 5.4.2 Embedded applications ..................5-6 5.4.3 Licenses......................5-6 Scanning Function ......................5-7 High Security Mode......................5-10 REVISION RECORD....................... 1 MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved CONTENTS...
Page 9: Overview
Overview Preface This manual describes the various basic technologies of the MFPs of Toshiba Tec Corporation. For model specific technologies and information, refer to the Service Manual for each model. About MFPs An MFP stands for Multifunction Peripheral, which is a type of equipment having various functions, such as copying, printing, scanning and fax.
Page 10: About Options
* Care must be taken regarding the options with the software license function and the necessary precautions are explained in another section.  P. 5-6 “5.4 Addition of Functions” Remarks: The configuration of the options differs depending on the models. MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved Overview 1 - 2...
Page 11: Destinations
NAC: North America ARD: Argentine AUD: Australia MJD: Europe MJC: Europe ASD: Asia, Saudi Arabia, others CND: China CNS: China TWD: Taiwan JPD: Japan JPC: Japan etc. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE Overview 1 - 3...
Page 12: Terms And Abbreviations
 P. 2-15 “2.3.11 Image quality control” This is a tool exclusively used for adjustments.  P. 4-4 “4.3 Jigs” MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved Overview 1 - 4...
Page 13 This unit, which consists of the transfer belt and rollers, rotates the belt. This transfers images formed on the photoconductive drum to the transfer belt. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE Overview 1 - 5...
Page 14 Transfer Roller Unit This transfers images on the photoconductive drum or the transfer belt to the paper by applying the bias to the transfer roller. MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved Overview 1 - 6...
Page 15: Operator's Manual
Software Installation Guide Describes how to install client software such as the printer driver. TopAccess Guide Describes how to set up and manage the MFP from TopAccess. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE Overview 1 - 7...
Page 17: Mfp Basic Technologies
MFP BASIC TECHNOLOGIES Overview Various technologies are used in the MFPs of Toshiba Tec Corporation. This chapter describes the details of those technologies. 2.1.1 Mechanism Various functions, such as copying, printing, scanning and fax, are equipped in MFPs. The copying operation having the printing and scanning functions is used for explanation purposes.
Page 18: Scanning Section
CMOS sensor is carried out by the CIS only. The CIS has features such as the shallow depth of focus and high sensitivity. Original glass Reflected light Fig. 2-3 MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved MFP BASIC TECHNOLOGIES 2 - 2...
Page 19 This means that both the front and back sides of the original are scanned at the same time in one original feeding. RADF DSDF DF original glass DF original glass Scanner Fig. 2-5 © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE MFP BASIC TECHNOLOGIES 2 - 3...
Page 20: Image Forming Section
(scanning) Drum cleaning Discharging Charging Image processing Charge Separation Data writing (expose) Photoconductive drum Transfer Feed, transport Development Toner Bias Carrier Fig. 2-6 MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved MFP BASIC TECHNOLOGIES 2 - 4...
Page 21: Color Process
Yellow Yellow Green Green Black Black (K) K) Magenta Magenta Cyan Cyan Blue Blue [Three primary colors] Fig. 2-7 © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE MFP BASIC TECHNOLOGIES 2 - 5...
Page 22 [ 2 ] Overview of the color process In the color MFPs of Toshiba Tec Corporation, 4 EPUs (integrated unit with the photoconductive drum, developer unit and main charger), which cope with yellow, magenta, cyan and black, are deployed in parallel.
Page 23: Image Processing
Scanned data Temporary storage Fig. 2-11 4. Fax sending operation Original Scanning Image processing Fax sending FAX data Public line Temporary storage Fig. 2-12 © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE MFP BASIC TECHNOLOGIES 2 - 7...
Page 24 5. Fax receiving operation FAX data Fax data printing Fax receiving Image processing Writing control Writing Public line Temporary storage Fig. 2-13 MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved MFP BASIC TECHNOLOGIES 2 - 8...
Page 25: Charging
Structure of the photoconductive drum Fig. 2-15 • Strong incident light: Decreases resistance (works as a conductor) • Weak incident light: Increases resistance (works as an insulator) © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE MFP BASIC TECHNOLOGIES 2 - 9...
Page 26: Writing
[ 2 ] LED printer head The LED directly exposures a LED light onto the photoconductive drum. Photoconductive drum LED printer head Image processing section Fig. 2-17 MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved MFP BASIC TECHNOLOGIES 2 - 10...
Page 28: Transferring
Transferring [ 1 ] Transfer system There are various transfer systems for MFPs. The direct transfer system (Fig. A) and indirect transfer system (Fig. B) have been adopted for MFPs of Toshiba Tec Corporation. Fig. 2-19 [1] Photoconductive drum [2] Developer unit (Y: Yellow, M: Magenta, C: Cyan, K: Black)
Page 29 Due to this, there is a mechanism to make the transfer belt contact and be released from the photoconductive drum. Furthermore, in order to make images of Y, M, C and K overlay properly, color registration is automatically carried out. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE MFP BASIC TECHNOLOGIES...
Page 30: Transfer Belt Cleaning
Light is exposed in order to eliminate the charge remaining on the entire surface of the photoconductive drum. With this process, the photoconductive drum can be arranged for the next image forming. Photoconductive drum Discharge Fig. 2-24 MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved MFP BASIC TECHNOLOGIES 2 - 14...
Page 31: Fusing
By feeding back the result of the reading, the image quality is adjusted. This control is carried out every time printing specific number of sheets. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE...
Page 32: Paper Feeding And Transporting Section
Transport roller Transports the picked up paper. Registration roller Aligns the position of the paper before images have been transferred, if it has tilted. MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved MFP BASIC TECHNOLOGIES 2 - 16...
Page 33: Separation Mechanism
(A) and paper (B) is smaller than that for the paper (B) and the separation roller. Feed roller Separation roller Fig. 2-28 © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE MFP BASIC TECHNOLOGIES 2 - 17...
Page 34: Alignment Mechanism
Then the registration roller starts rotating at the time of printing to transport the paper to the transferring section. Registration roller Fig. 2-30 MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved MFP BASIC TECHNOLOGIES 2 - 18...
Page 35: Paper Exit Section And Reverse Section
Fig. 2-31 [1] Paper exit section [2] Reverse section [3] Automatic Duplexing Unit (ADU) [4] Fuser unit (image forming section) [5] Registration roller © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE MFP BASIC TECHNOLOGIES 2 - 19...
Page 37: Operation Section
Fig. 2-34 Depending on the models, a screen in which no keys are displayed is embedded instead of the touch panel. Fig. 2-35 © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE MFP BASIC TECHNOLOGIES 2 - 21...
Page 38 Icons can be removed by an operation from TopAccess. For details, refer to the TopAccess Guide. [ 2-2 ] Messages on the operating screen Messages are displayed at the upper part of the screen. Fig. 2-37 MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved MFP BASIC TECHNOLOGIES 2 - 22...
Page 39 When a service call occurs A service call screen appears and an error code is displayed at the upper right part of the screen. Fig. 2-39 © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE MFP BASIC TECHNOLOGIES...
Page 40: Power Supply Mechanism
Be sure to shut down the MFP by means of the [ON/OFF] button before pressing the main power switch to turn off the MFP. MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved MFP BASIC TECHNOLOGIES 2 - 24...
Page 41 A license of the IP fax is enabled. • A specific network protocol is enabled. • A fax unit is installed and specific functions are configured. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE MFP BASIC TECHNOLOGIES 2 - 25...
Page 42 In such a case, this function does not operation at the next boot-up and warming up takes longer. For more details, refer to the Service Manual for each model. MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved MFP BASIC TECHNOLOGIES 2 - 26...
Page 43: Major Operations From Installation To Return
Unpacking and installation of an MFP should be performed by following the Unpacking Instructions co- packed with it. After the installation is completed, be sure to check the operations and images. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE...
Page 44: Preventive Maintenance
E Preventive maintenance part F 1st preventive 2nd preventive 3rd preventive Machine maintenance maintenance maintenance refreshment Fig. 3-1 MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved MAJOR OPERATIONS FROM INSTALLATION TO RETURN 3 - 2...
Page 45: Errors And Clearing
Actions to be taken corresponding to an error code may vary depending on the models. Therefore, be sure to check the troubleshooting corresponding to the error code in the Service Manual of the MFP in use. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE MAJOR OPERATIONS FROM INSTALLATION TO RETURN...
Page 46: Precautions When Replacing The Pc Boards
Details about further necessary precautions and procedures are described in the Service Manual for each model. Therefore, be sure to refer to the Service Manual before starting the operation. MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved MAJOR OPERATIONS FROM INSTALLATION TO RETURN 3 - 4...
Page 47: Adjustment
Therefore, before performing the adjustment, take a memo of the position at that time. e.g.: Fig. 3-2 © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE MAJOR OPERATIONS FROM INSTALLATION TO RETURN 3 - 5...
Page 48: Precautions When Performing Adjustment
The available types and contents of adjustments differ depending on the models. When performing an adjustment, refer to the Service Manual for each model. MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved MAJOR OPERATIONS FROM INSTALLATION TO RETURN 3 - 6...
Page 49: Firmware Updating
USB: USB storage device TA: TopAccess eCC: e-BRIDGE CloudConnect PC: PC update tool © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE MAJOR OPERATIONS FROM INSTALLATION TO RETURN 3 - 7...
Page 50: Firmware Type
When the replacing of the PC boards is performed, be sure to update the version of the firmware to the latest one. MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved MAJOR OPERATIONS FROM INSTALLATION TO RETURN 3 - 8...
Page 51: Major Operations When Returning An Mfp
Reuse is to use again an MFP returned from the field. When reusing the MFP which has had decommissioning applied, carry out the cancellation of this decommissioning. After this has been done, receiving jobs and implementing them become possible. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE MAJOR OPERATIONS FROM INSTALLATION TO RETURN...
Page 52 The items especially marked with “*” need to have the appropriate actions performed by following users’ requirements, operation instructions and leasing contracts. • During the replacing operation, returning of the license may be required. MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved MAJOR OPERATIONS FROM INSTALLATION TO RETURN 3 - 10...
Page 53: Precautions Regarding Maintenance
Especially, the connectors of a flat cable are easily damaged. Therefore, definitely check the instructions in the Service Manual. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE PRECAUTIONS REGARDING MAINTENANCE...
Page 54 Be sure to wire the harness correctly and not to get it caught between other parts. If it does get caught, it will be open circuited. MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved PRECAUTIONS REGARDING MAINTENANCE 4 - 2...
Page 55: Classification Colors For The Operation
* The colors shown in the list are just samples. This is because how they are seen may differ depending on the monitors and the types of paper to be printed. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE...
Page 56: Jigs
Doctor sleeve gap jig: Use this to adjust the inside of the developer unit. Fig. 4-4 • Wire holder jig: Use this when assembling the carriage wire of the scanner. Fig. 4-5 MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved PRECAUTIONS REGARDING MAINTENANCE 4 - 4...
Page 57: Self-Diagnostic Mode
Depending on the models, the self-diagnostic mode can be started by turning the power ON with the main power switch while pressing the digital keys. To perform the appropriate operations, refer to the Service Manual for each model. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE PRECAUTIONS REGARDING MAINTENANCE...
Page 58: Service Tools
• Collecting counter information • Alert management • Installing of licenses • Backing up and Restoring by cloning MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved PRECAUTIONS REGARDING MAINTENANCE 4 - 6...
Page 59 This tool is Tool for profile conditions by color profile provided from a TopAccess complying with using TopAccess service head customers’ office. requirements © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE PRECAUTIONS REGARDING MAINTENANCE 4 - 7...
Page 60 Depending on the models, some kinds of service tools cannot be used. • Technical knowledge for the color mechanism and network is required for some service tools. MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved PRECAUTIONS REGARDING MAINTENANCE 4 - 8...
Page 61: Precautions Regarding To The User Information And Password
Only when you have logged into the MFP by using a service ID and service password, you can enter into the FS menu by means of the gear icon on the USER FUNCTIONS screen. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE...
Page 63: Other Functions
Cloning (HS menu) Self-diagnostic codes (05, 08, 13) settings e-Filing box data Data backup / Data restore License information of applications Service settings, etc. Fig.5-1 © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE OTHER FUNCTIONS 5 - 1...
Page 64: Explanation
Only the self-diagnostic codes which are applicable can be performed cloning with this menu. • Rebooting of the MFP is necessary after installing the clone data. MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved OTHER FUNCTIONS 5 - 2...
Page 65 This operation is available only to the same MFP (same serial number). • Backup can be performed periodically. • Licenses can also be backed up with this method. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE OTHER FUNCTIONS 5 - 3...
Page 66: Topaccess
• When TopAccess is used to carry out the necessary settings for setting up, ask your users and get their approval beforehand. MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved OTHER FUNCTIONS 5 - 4...
Page 67: Printer Drivers
• Printer drivers can be installed with the co-packed DVD. If there is no DVD, one can be installed by accessing the MFP, TopAccess or the site.. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE OTHER FUNCTIONS...
Page 68: Addition Of Functions
Licenses are managed by means of a license server. They can be disabled and returned. For more details, refer to the License Management MANUAL. MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved OTHER FUNCTIONS 5 - 6...
Page 69: Scanning Function
Scanning by cooperating with a mobile terminal Cloud Original to scan Loading data into a mobile terminal Uploading scanned data from a mobile terminal e-BRIDGE Print & Capture (Smartphone) Fig.5-3 © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE OTHER FUNCTIONS 5 - 7...
Page 70 Plus for Google Drive e-BRIDGE Plus for Dropbox e-BRIDGE Plus for Box e-BRIDGE Plus for SharePoint Online e-BRIDGE Plus for Office365 MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved OTHER FUNCTIONS 5 - 8...
Page 71 Plus for Zone OCR Extracts text only selected areas. Enablers (example) Meta Scan Enabler Adds XML file information. OCR enabler Extracts text from images. © 2021 Toshiba Tec Corporation All rights reserved MFP ENTRY GUIDE OTHER FUNCTIONS 5 - 9...
Page 72: High Security Mode
Change of the password is required or restrictions will be generated in some functions. For details, refer to the High Security Mode Management Guide. MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved OTHER FUNCTIONS 5 - 10...
Page 76 1-11-1, OSAKI, SHINAGAWA-KU, TOKYO, 141-8562, JAPAN...

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