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My Important Information Use this space to write information that you may need to refer to in the future. Keep this information in a safe place, and do not share your passwords with anyone. Voicemail PIN NOTE The voicemail PIN can be 4-7 digits long. Wi-Fi Information Network Name Password...
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Welcome to Lively ® Thank you for choosing the Jitterbug Flip2. Our easiest cell phone ever connects you with our ® kind and knowledgeable team who can help day or night. Whether you want to learn more about your new phone, need a ride, have a health concern, or even need help in an emergency, enjoy peace of mind knowing you can count on us.
Table of Contents Section 1: Getting Started ....................Key Items in Your Box ........................... Your Jitterbug Flip2 ..........................Charging the Battery ..........................Turning Your Phone On (1st time) ....................... Setting up Voicemail .......................... Outside Screen Overview ........................Inside Screen Overview ........................
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Section 4: Text Messages Adding a Contact ..............................................Making a Call ............................Text Messages Overview ........................Sending a Text Message ........................Reading and Replying to Text Messages ..................Taking a Photo ............................. Sending New Text Messages ......................Setting Up Your Voicemail Greeting ....................
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Section 6: Amazon Alexa Emergency Alerts ............................................... Contacts Sort ............................ Setting up Alexa ..........................Text Mode ............................Setting up the Lively Skill ........................Connecting to Wi-Fi .......................... Using Alexa ............................Turning Wi-Fi On & Off ........................Disabling Alexa ............................
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Section 9: Additional Information ................Brain Games ............................Getting Information About Your Phone ..................Additional Support ........................... Contacting Us ........................... Legal ............................Index ............................
Section 1: Getting Started Topics • Key Items in Your Box • Inside Screen Overview • Your Jitterbug Flip2 • Main Menu • Charging the Battery • Status Bar • Turning Your Phone On (1st time) • Title Bar • Outside Screen Overview...
Key Items in Your Box Your Jitterbug Flip2 Rear Camera LED Flash Volume Up Button Volume Down Button Red LED, low battery status Outside Screen USB-C Cable Wall Charger Charging Dock Connectors Charging Dock Microphone Jitterbug Flip2...
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Your Jitterbug Flip2 (continued) Your Jitterbug Flip2 (continued) Earpiece Speaker Front Camera (Selfie) Rear Speaker Inside Screen 3.5mm Audio Jack Speakerphone Button Power Button Charging (USB-C) Port Urgent Response Button...
Your Jitterbug Flip2 (continued) Charging the Battery The phone’s battery may be low when it is removed from its box. Charge the phone before use and whenever the battery is low so that the phone is ready when you need it.
Charging the Battery (continued) Turning Your Phone On (1st time) With the Charging Dock: 1. Press and hold on the keypad and wait while the phone sets up. Step 2 Step 4 1. Plug the larger end of the USB Cable into the 2.
Setting up Voicemail Outside Screen Overview As a new Jitterbug Flip2 user, you need to set your voicemail PIN to receive voicemail messages. A. Status Bar – Shows you signal strength, wireless connectivity, Bluetooth and PIN setup automatically begins during phone setup. If you have already set up your voicemail battery information.
Inside Screen Overview Calling Urgent Response List View Large View A. Status Bar – Shows you signal Press the Urgent Response button to get help in an unsafe or strength, wireless connectivity, uncertain situation. (Access to Urgent Response Agents requires Bluetooth and battery subscription to Urgent Response service).
Main Menu Main Menu (continued) The Main Menu shows a list of all your phone’s options. You can select an option to perform a E. Take Photo – Quick way to take rear-facing photo. task, including: F. Photos & Videos – View or capture photos or videos. A.
Status Bar Status Bar (continued) The Status Bar at the top of your screen shows signal strength, wireless connectivity, Bluetooth status, battery and current time information. C. Bluetooth Status – Lets you know if you’re connected to a Bluetooth device such as a car stereo or wireless headphones.
Title Bar Navigation Buttons The Title Bar at the top of the menu shows the name of the screen you are viewing. At the top of your keypad you will find the six buttons that are used to navigate your phone. Down A.
Section 2: Learning the Basics Topics • Turning the Phone On/Off • Adding a Contact • Making a Call • Sending a Text Message • Taking a Photo • Setting Up Your Voicemail Greeting • Connecting to Wi-Fi • Calling Urgent Response...
Turning the Phone On/Off Adding a Contact (continued) 1. Press and hold . The phone turns on or off. 4. Press Down to select First Name and use the keypad to type the name. Step 5 See "Typing Text Messages with the Keypad" on page 56 for help Adding a Contact typing a message.
Adding a Contact (continued) Making a Call 6. Press Down to select Phone Number and use the keypad to enter the number. Dialing a Phone Number: 7. Press Down to select Save Contact and press Step 2 1. Open the phone. The Main Menu displays. 2.
Making a Call (continued) Sending a Text Message Calling an Existing Contact: 1. From the Main Menu, press Down to select Text Messages and press Step 3 Step 4 1. From the Main Menu, press Down to select Contacts and press 2.
Sending a Text Message (continued) Taking a Photo 5. Enter the 10-digit number or press Down to select 1. From the Main Menu, press Down to select a contact from the list and press Take Photo and press Step 5 Step 1 Step 2 6.
Setting Up Your Voicemail Greeting Connecting to Wi-Fi 1. From the Main Menu, select Phone and press 1. From the Main Menu, select Settings and press 2. Select Voicemail and press 2. Select Wi-Fi & Networks and press Step 3 Step 4 3.
Section 3: Phone Calls Connecting to Wi-Fi (continued) Topics 5. Use the keypad to type the Wi-Fi password, press Down to select Connect and press . The phone connects to Wi-Fi. • Phone Overview • Blocked Numbers • Voicemail • Answering or Ignoring a Call •...
Phone Overview Voicemail Selecting Phone from the Main Menu shows you the following options: Voicemail lets people leave audio recordings that you can listen to later if you miss a call. You will receive a notification on both the outside and inside screens when you have a voicemail. To A.
Contacts Contacts (continued) Contacts is where you can save the phone numbers of your most frequently called contacts so 5. Select Phone Number and use the keypad to enter that you don’t have to manually dial their number each time. the number.
Recent Calls Dial Number Dialing a Phone Number: From Recent Calls you can view your inbound, outbound and missed call history. Select any record for more options like calling back and 1. Open the phone. The Main Menu is shown. viewing caller details.
Dial Number (continued) Speed Dial Calling an Existing Contact: Assigning Key From the Dial Pad: 1. From the Main Menu, select Contacts and press 1. Press and hold an unassigned number key you want to assign to a contact. 2. Select a contact's name from the list and press 2.
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Speed Dial (continued) Speed Dial (continued) Assigning Key from Contacts: 6. Select the number you want as the speed dial number and press Step 2 Step 3 Step 5 Step 6 Step 7 1. From the Main Menu, select Contacts and 7.
Blocked Numbers Blocked Numbers (continued) Blocked Numbers shows phone numbers that you have blocked from calling you. When you 3. Choose the number you want to block and press block a number, the phone will not ring, and calls will go directly to voicemail. 4.
Blocked Numbers (continued) Answering or Ignoring a Call To unblock a number: Your phone will ring to notify you when someone is calling. The outside screen shows information available about the caller. Open the phone to answer or leave the phone closed to Step 4 1.
Speakerphone Adjusting the Call Volume While you are in a call, you can listen to the caller through either the To adjust the call volume while on an active call: earpiece speaker or the speakerphone. • Press the upper end of the Volume Button to increase The earpiece allows you to have a private conversation if you are the call volume.
Section 4: Text Messages Adjusting the Ringer Volume Topics To adjust the ringer volume while viewing the Main Menu: • Text Messages Overview • Typing Text Messages with the Keypad • Press the upper end of the Volume Button to increase the ringer volume. •...
Text Messages Overview Reading and Replying to Text Messages Text Messages are a quick way to send short messages. 1. From the Main Menu, select Text Messages and press 2. Select a contact or phone number from your text history and Step 3 Select Text Messages from the Main Menu for the following options: press...
Sending New Text Messages Checking Emergency Alerts 1. From the Main Menu, select Text Messages and press Emergency Alerts show active emergency alerts in your area. You will get a notification when the phone receives an emergency alert. 2. Select Options and press Step 3 Step 2 Step 3...
Typing Text Messages with the Keypad Typing Text Messages with the Keypad (continued) You can use the numeric keypad to enter numbers, letters and symbols to compose your • – Add a period. text message. • – Displays a list of punctuation that you can select. Use these buttons to type a message on the phone’s numeric keypad: •...
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Typing Text Messages with the Keypad (continued) Typing Text Messages with the Keypad (continued) While typing a message, press to choose one of these text entry modes: • abc (All Lowercase) – Press a button repeatedly to cycle through the letters. All letters are lowercase.
Sending Photo Messages Deleting a Single Text Message Conversation 1. From the Main Menu, select Photos & Videos and press 1. From the main menu, select Text Messages and press 2. Select Photo/Video Gallery and press 2. Select a text conversation and press Step 3 Step 4 3.
Section 5: Photos & Videos Deleting a Single Text Message Conversation (continued) Topics Deleting Text Message Inbox: • Photos & Videos Overview • Deleting Your Photos and Videos 1. From the main menu, select Text Messages and press • Taking a Photo •...
Photos & Videos Overview Taking a Photo The Camera allows you to take pictures and videos of precious moments and share with friends 1. From the Main Menu, select Photos & Videos and press and family. 2. Select Take Photo and press Step 3 Select Photos and Videos from the Main Menu for the following 3.
Recording a Video Viewing Your Photos and Videos 1. From the Main Menu, select Photos & Videos and press After you have captured a photo or video, you can view it by accessing the Photo/Video Gallery. 2. Select Record Video and press Step 2 Step 4 1.
Deleting Your Photos and Videos Deleting Your Photos and Videos (continued) While viewing your Photo/Video Gallery, you can delete any photos that you no longer need. 5. Press to open Photo Options. 6. Select Delete Photo or Delete Video and press Step 5 Step 7 1.
Sharing Your Photos Sharing Your Photos and Videos (continued) Text the photos you take to other people. 5. Select Share Photo and press 6. Choose either From Contacts or New Number. Step 5 1. From the Main Menu, select Photos & Videos and press 7.
. Your conversation with that person • Setting up Alexa • Using Alexa opens. • Setting up the Lively Skill • Disabling Alexa 3. Press the up arrow to highlight the picture or video you want to save and press For additional resources, visit lively.com/fliplearn.
Connection of your Amazon account to Alexa on your Jitterbug NOTE Amazon Alexa the code that displays on your Jitterbug Flip2 phone screen. Flip2 allows for personalized answers to questions like "Alexa, Photos & Video what is the weather forecast?" or "Alexa, what is the current time?"...
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Success screen to select Next. questions after simply flipping open the phone. 7. To test Alexa, your Jitterbug Flip2 will prompt you to say "Alexa, The "Use From Menu" setting adds additional steps of how are you?" out loud. Alexa will respond to your question.
Make calls to contacts stored in your Jitterbug Flip2 Alexa Skills. • Help write and send text messages to contacts stored in your Jitterbug Flip2 3. Enter "Lively" into the search bar and press Enter. • Check your Jitterbug Flip2 battery level Step 2 •...
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Setting up the Lively Skill (continued) Setting up the Lively Skill (continued) 4. Select Lively for Jitterbug Flip2 from the skill list and click 6. The Name your devices page displays. Create a personal nickname to enter in the box under ENABLE in the upper right corner.
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1. Make sure your phone is flipped open and say "Alexa, open Lively." 6. Lively skill: "Alright! This phone is now assigned to <nickname>. Do you want to learn what 2. Lively skill: "Welcome to Lively! I don't recognize the device you're using. It's either new, or you can do with Alexa on your phone?"...
Using Alexa Using Alexa • Ask Alexa a Question (continued): Use Alexa to help navigate the phone or find answers to questions. 2. To get started, simply ask a question. Start by saying the word “Alexa” for general questions. “Alexa, what is the weather in Seattle?” Ask Alexa a Question: “Alexa, what time is it in Denver?"...
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1. Open the phone. 3. Alexa answers your question and returns you to the Main Menu. Contacts must be entered into your phone to call or text with Alexa. When you access the Lively skill to place NOTE calls or write texts, Alexa will repeat the contact name back to you to confirm the correct contact is selected, From the Main Menu, select Ask Alexa and press then will place the call or ask you to speak your short text message.
Section 7: Helpful Tools Disabling Alexa Topics If you want to stop using Alexa on your Jitterbug Flip2, follow these four steps to disable Alexa. • Flashlight • FM Radio 1. From the Main Menu, select Settings and press • Magnifier •...
Flashlight Magnifier The built-in flashlight helps you see in low light. The magnifier tool uses the phone’s camera to help you see small text or objects. Step 3 Step 4 1. From the Main Menu, select Help Tools and press 1.
Clock Clock • Set the Alarm Clock (continued): Set alarms and timers, or use the stopwatch to help keep track of time. 5. Enter the time you want the alarm to go off, using 3–4 digits. For example, enter “700” for 7:00 or “1100” for 11:00. Step 5 Set the Alarm Clock: 6.
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Clock • Set the Alarm Clock (continued): Clock (continued) 8. To turn on the alarm, select Yes under Make alarm active? and press Deleting an Alarm: 9. Select Save Alarm and press Step 9 1. From the Main Menu, select Help Tools and press 10.
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Clock (continued) Clock • (continued): Set the Timer Set the Timer: 5. Select Start Timer and press Step 4 6. When the time is up, the alarm rings. Press to turn the alarm off. 1. From the Main Menu, select Help Tools and press 2.
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Clock (continued) Clock • (continued): Use the Stopwatch Use the Stopwatch: 4. Select Start and press . The stopwatch starts. To pause, select Stop and press . Select Resume and press to start the 1. From the Main Menu, select Help Tools and press stopwatch again.
Calculator Calculator (continued) Down The calculator helps you add, multiply, subtract and divide. 4. Use the arrows to add an addition , subtraction division or multiplication sign. Step 4 Step 6 1. From the Main Menu, select Help Tools and press 5.
FM Radio FM Radio (continued) 1. Connect headphones to the 3.5mm audio jack on the side of To save a station as a favorite, select Add as Favorite and press the phone. Step 4 To type in a station number with the keypad, select Enter Station Numbers and 2.
Reminders Reminders (continued) 1. From the Main Menu, select Help Tools and press Write My Own: 2. Select Add Reminder and press 1. Enter a Description or Details for the timer using the keypad. 3. You will have an option to use suggested Reminder titles from the Reminder Library 2.
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Reminders • Write My Own (continued): Reminders (continued) 7. The camera will open. Press to Capture Image. Reminder Library: 8. Select Save and press to save image. 1. Select one of the preset Reminders and press 9. Select Discard and press if you would like to take another image.
Reminders • Reminder Library (continued): Mobile Support 7. It will open the Camera, press to Capture Image. Mobile Support lets the Lively team help you remotely with problems on the phone. 8. Select Save and press to save image. •...
Urgent Response Service Urgent Response Service (continued) The Urgent Response button on your Jitterbug Flip2 gives you access to our certified Urgent To Place an Urgent Response Call: Response Agents who will confirm your location, evaluate your situation, and get you the help •...
Urgent Response Service • (continued): Volumes & Sounds To Place an Urgent Response Call 5. If the button is disabled, dial (5*) and press for an Urgent Response Adjust the volume and sounds that the phone makes. Agent. Changing the Ring Tone: If you accidentally call Urgent Response, please remain on the line to inform the Agent there is no NOTE 1.
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Volumes & Sounds (continued) Volumes & Sounds (continued) Step 2 Adjusting the Ring Tone Volume Level: Turning Keypad Sounds On or Off: 1. Open the phone. The Main Menu is shown. When keypad sounds are turned on, the phone makes a sound when you press a button. 2.
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Volumes & Sounds (continued) Volumes & Sounds (continued) Adjusting the Call Volume Level: Adjusting the Headphone Volume Level: You can raise or lower the speakerphone, earpiece or headphone volume level while on You can adjust the headphone volume while listening a call.
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Volumes & Sounds (continued) Volumes & Sounds (continued) Adjusting the Alarm Volume Level: Locking the Exterior Volume Buttons: 1. From the Main Menu, select Settings and press You can turn off (or lock) the volume buttons on the side of the phone if you keep accidentally pressing them.
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Volumes & Sounds (continued) Volumes & Sounds • Adjusting Volume Levels with (continued): Locked Volume Buttons Adjusting Volume Levels with Locked Volume Buttons: 4. Select what you want to change the volume of and press Step 4 If the exterior volume buttons are turned off, you can adjust the volume in the Settings You can change the volume of: menu: •...
Step 3 Step 4 2. Select Notifications and press Your Jitterbug Flip2 allows you to turn on/off notifications and 3. Select Badges and press customize how the notification appears. 4. Select the application that you wish to change the notifications...
Emergency Alerts Emergency Alerts • Selecting the Types of Emergency Notifications (continued): Emergency Alerts show active emergency alerts in your area. You can choose the kinds of alerts you receive on the phone. • AMBER Alerts Step 4 • RMT (Required Monthly Test) Alerts Selecting the Types of Emergency Notifications: •...
Emergency Alerts (continued) Contacts Sort Changing How Emergency Alerts are Received: Select how your contacts are sorted in the Contacts list. 1. From the Main Menu, select Settings and press Step 4 1. From the Main Menu, select Settings and press 2.
Text Mode Text Mode (continued) You can choose the default text entry mode that the phone uses. • abc (All Lowercase) – Press a button repeatedly to cycle through the letters. All letters are lowercase. Step 4 1. From the Main Menu, select Settings and press •...
Connecting to Wi-Fi Turning Wi-Fi On & Off Make wireless connections with your phone. 1. From the Main Menu, select Settings and press Step 4 2. Select Wireless & Networks and press 1. From the Main Menu, select Settings and press 3.
Turning Airplane Mode On & Off Connecting with Bluetooth When traveling on an airplane, you may be required to put your phone in Airplane Bluetooth allows you to connect wirelessly to devices such as car stereos, portable speakers and Mode. In Airplane Mode, you cannot make or receive calls (including Urgent wireless headphones.
Connecting with Bluetooth (continued) Turning Bluetooth On & Off 4. Select Pair New Device and press . The phone searches 1. From the Main Menu, select Settings and press for nearby devices and lists them. Step 4 Step 5 2. Select Bluetooth & Hearing Aids and press 5.
Accessibility Accessibility (continued) The Accessibility settings let you customize settings to make it easier to use the phone. Turning Read Out On or Off: Step 4 Changing the Text Size: Turning on Read Out sets the phone to read screen content out loud to you.
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Accessibility (continued) Accessibility (continued) Turning Real Time Text (RTT) On or Off: Turning Hearing Aid Compatibility On or Off: Real Time Text lets you use text to communicate during a phone call. Turning on Hearing Aid Compatibility (HAC) makes the phone compatible with hearing aids during phone calls.
Accessibility (continued) Flip to Answer Language: Disabling Flip to Answer: Step 4 1. From the Main Menu, select Settings and press 1. From the Main Menu, select Settings and press 2. Select Personalization and press 2. Select Personalization an press 3.
Tips Color Options Tips shows helpful information about how to navigate and use the phone. You can customize the color the phone uses to highlight a menu item for screen navigation. Step 3 1. From the Main Menu, select Settings and press 1.
Screen Timeout Customizing Main Menu Time the screen turns off to save battery power. Change the layout and remove, add, and reorder the items on your Main Menu. Step 3 Step 4 1. From the Main Menu, select Settings and press Changing Main Menu Layout: 2.
Hiding Items From Your Main Menu Reordering Items on Your Main Menu Choose items you want to hide from your Main Menu list. Change the order of the items on your Main Menu list. Step 3 Step 4 Step 3 Step 4 1.
Brain Games Getting Information About Your Phone The phone has fun brain-training games to help improve your memory and navigation. 1. From the Main Menu, select Settings and press 2. Select Device Info and press . A menu of available device information is shown, 1.
Additional Support Contacting Us At Lively, we provide you with easy-to-follow educational tools for the way you want to learn. If you have any questions or comments, we're here to help: Whether you want to learn the basics or are ready for advanced features, we're here to help •...
Legal Customer Agreement BY USING THE PHONE AND LIVELY SERVICES, YOU ARE AGREEING TO BE BOUND BY THE CUSTOMER AGREEMENT. TO REVIEW THE MOST CURRENT VERSION OF THE CUSTOMER AGREEMENT, WHICH GOVERNS YOUR USE OF THE PHONE AND LIVELY SERVICES, PLEASE VISIT WWW.LIVELY.COM/LEGAL/CUSTOMER-AGREEMENT.
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Health And Safety Statement Please check local regulations for disposal of electronic products. Remember to make backup copies or keep a written record of all important information stored on your phone. We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games.
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For unibody device, where the battery is not removable: This symbol on your phone, the battery, and the accessories means that these products must be taken to collection points at the end of their life: - Do not attempt to eject, replace, or open battery; - Municipal waste disposal centers with specific bins for these items of equipment;...
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Travel charger: Input: 100-240 V, 50/60 Hz, 200 mA requirement for RF exposure. Output: 5V, 1A For body-worn operation, the phone meets FCC RF exposure guidelines provided that it is used with a non-metallic accessory with the handset at least 15 mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Battery: Lithium 1780 mAh Additional information on SAR can be found on the Cellular Telecommunications &...
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As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, device will be compliant with the guidelines when used with a headset or usb data cable.
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This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found on Only authorized service providers shall replace battery. (If the battery is non-user replaceable). Radio waves section. g) Promptly dispose of used batteries in accordance with local regulations When carrying the product or using it while worn on your body, either use an approved accessory such as a holster h) Battery usage by children should be supervised.
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Index Answering Calls 47 charging 7 Arrows charging with Charging Base 8 directional 6 charging with USB cable 7 Symbols navigation 6, 19 level 17 3.5mm audio jack audio jack 102 status bar 17 3.5mm 4 Blocked Numbers 42, 43, 44 Bluetooth Accessibility connecting 135...
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142 calls clock directional arrows 6 LED Flash 3 information answering 47 deleting alarm 95 Disabling Flip to Open 43 Lively Skill battery 153 headphone contacts 26 setting alarm 92 setting up 78 device 153 adjusting volume 119 ignoring 47...
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hearing aid 141 FM Radio 102 text messages 57 ringer volume Emergency Alerts 126, 128 information about 153 Magnifier 91 adjusting 50 Keypad Sounds 117 Navigation Making a Call 25 stopwatch 98 ring tone Lock Buttons 121 button 19 Quick Text mode 58 on-screen tips 144 timer 96 adjusting volume 116...
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Speakerphone text messages 51 Text Mode charging port 4 adjusting ringer 50 button 48 attaching photos and videos 70 Abc (initial cap) 131 adjusting ring tone 116 turning on/off 48 composing 27, 28 abc (lowercase) 131 adjusting when locked buttons video Speed Dial 41 creating 27, 28...
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Inc. which operates a ridesharing platform (“Lyft Platform”). Ride fares are applied to your monthly Lively bill. If you have a phone plan, minutes will be deducted from your rate plan. Lively is not liable for any act or omission, including negligence, by Lyft or its drivers. See terms and conditions at lively.com. By enabling Alexa on the Jitterbug Flip2, you acknowledge Lively is not responsible for Amazon Alexa’s functionality or services.
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To learn more, visit lively.com/support JB7-USERGUIDE-V10-SEP2024...
Need help?
Do you have a question about the Jitterbug Flip2 and is the answer not in the manual?
Questions and answers
how do I make a call when I haven't used flip phone in a while?
To make a call on the Lively Jitterbug Flip2 after not using it for a while:
1. Open the phone to turn it on.
2. Use the large tactile buttons to dial the number.
3. Press the call button (typically green) to place the call.
If you're unsure or need help, you can also use Alexa by saying, “Alexa, call [contact name],” if it's set up.
This answer is automatically generated
Trying to set up phone but the only serial number is on the box but the store has pasted their lable on top of it!