Airgain AirgainConnect Fleet User Manual

5g vehicle gateway

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AirgainConnect® Fleet™

5G Vehicle Gateway

User Guide

Airgain, Inc

Updated: February 2025

Airgain, Inc provides this documentation in support of its products for the internal use of its

current and prospective customers. The publication of this document does not create any

other right or license in any party to use and content in or referred to in this document and

any modification or redistribution of this document is not permitted.

While efforts are made to ensure accuracy, typographic and other errors may exist in this

document. Airgain, Inc reserves the right to modify or discontinue its products and to

modify this and any other product documentation at any time.

All Airgain, Inc products are sold subject to its published Terms and Conditions, subject

to any separate terms agreed with its customers. No warranty of any type is extended by

publication of this documentation, including, but not limited to, implied warranties or

merchantability, fitness for a particular purpose and non-infringement.

Airgain, Inc. is a registered trademark. Inc. All trademarks, service marks and similar

designations referenced in this document are the property of their respective owners.

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Summary of Contents for Airgain AirgainConnect Fleet

Page 1 Airgain, Inc Updated: February 2025 Airgain, Inc provides this documentation in support of its products for the internal use of its current and prospective customers. The publication of this document does not create any other right or license in any party to use and content in or referred to in this document and any modification or redistribution of this document is not permitted.
Page 3 The AC-Fleet 5G Vehicle Gateway is an integrated 5G modem, Wi-Fi 6 router, Gigabit Ethernet, and high-performance antenna solution designed for mounting to the roof of any vehicle. Please ensure the device is only installed by a professional following Airgain’s installation instructions.
Page 4 Manage admin and user accounts b. Notifications 5. Logs c. Overview Dashboard with summary of and access to the various AC-Cloud features. Only the most recently used eSIM info for each device will be displayed. Airgain, Inc. All Rights Reserved.
Page 5 Ofﬂine indicates the device is not connected to AC-Cloud. c. Updates in AC-Cloud can take up to 10 minutes. 4. Uptime shows how long the device has been Online. ii. Click on a device serial number for conﬁguration and remote management options. Airgain, Inc. All Rights Reserved.
Page 6 Configure Group, Vehicle # and Notes. Reset device password or connect to devices for remote access. Remote access options are SSH and HTTPS. SSH is only for Airgain support. Airgain, Inc. All Rights Reserved.
Page 7 In Use indicates the device is currently connected with this profile. AC-Cloud will retain the last value reported by the device, so some profiles will show as In Use even when the device is offline. Airgain, Inc. All Rights Reserved.
Page 8 Deleting indicates this profile will be deleted from AC-Fleet upon next reboot. Click on Add to configure a new device eSIM. iii. Click on a device SN for eSIM configuration options. Additional eSIM profiles can be added manually. Airgain, Inc. All Rights Reserved.
Page 9 Manually adding new eSIMs will require ﬁrst entering SN and EID, followed by the remaining required information which is the same as above for bulk upload. The SN, EID and VZ ICCID are also located on product label and device package label Airgain, Inc. All Rights Reserved.
Page 10 Remember to click Save and then reboot the device for any changes to take full effect. AC-Fleet will require rebooting twice for eSIM profile priority changes. f. Service Status Browse AC-Fleet devices for subscription status and expiration date. Airgain, Inc. All Rights Reserved.
Page 11 Groups Browse and manage Groups of AC-Fleet devices. Click on a Group for configuration options. iii. Modify Group Name and Description. Select and schedule firmware and configuration file updates. Airgain, Inc. All Rights Reserved.
Page 13 Config Files Browse and upload AC-Fleet configuration files. Cloud Users Browse and manage AC-Cloud admin and user accounts. Click on a username for configuration options. Airgain, Inc. All Rights Reserved.
Page 14 Modify Username, Email and Password. Select admin or user privileges. User role can only update their own password. Configure email notification settings. k. Logs Browse available AC-Cloud event logs. Airgain, Inc. All Rights Reserved.
Page 15 IP address for accessing local GUI is 192.168.1.1. 2. Username is admin. 3. Default admin password is listed after admin/ (fmbct7tkf7 in example device package label above). 4. SSID and corresponding password for 2.4G and 5G Wi-Fi are on consecutive lines. Airgain, Inc. All Rights Reserved.
Page 16 If updates are made to a device’s eSIM configuration in AC-Cloud, a reboot will be required for them to take effect. The device will continue cycling through all available eSIM profiles in order of priority until cellular connectivity is confirmed. Airgain, Inc. All Rights Reserved.
Page 17 User Account iii. Advanced Mode c. Backup / Flash Firmware Backup Restore iii. Flash new firmware d. Reboot 3. Network a. IP Interfaces b. Wireless SSID General Setup 2. Wireless Security 3. MAC-Filter Depot Mode Setting Airgain, Inc. All Rights Reserved.
Page 18 3. Zones Port Forwards iii. Traffic Rules h. eSIM Setup Flow AC-Cloud Subscription Ping Test After Activation/Device Reboot iii. Profile Switching Conditions eSIM Profile Manage (visible in Advanced Mode) QoS (visible in Advanced Mode) Classification Rules Airgain, Inc. All Rights Reserved.
Page 19 Loading indicates the device is in the process of switching to a new eSIM profile. c. Inactive indicates the device failed to establish a cellular connection. iii. System Relevant device information and options for downloading GPS and System Logs. Airgain, Inc. All Rights Reserved.
Page 20 Relevant information for device clients. vii. Wireless Active status indicates AC-Fleet is broadcasting as an Access Point. 2. Inactive status indicates AC-Fleet is behaving as a client in Depot Mode. viii. Associated Stations Relevant information for active clients. Airgain, Inc. All Rights Reserved.
Page 21 Select Timezone to configure Local Time. Click Sync with NTP-Server or Sync with GPS to manually sync UTC time. b. Option for configuring Hostname. 2. Logging a. Automatically export system logs to an external server when updated. Airgain, Inc. All Rights Reserved.
Page 22 Define Minimum Battery Voltage before AC-Fleet enters standby mode to avoid draining low vehicle battery. b. Configure Ignition Off Timer for how long after vehicle is turned off before AC-Fleet enters standby mode. Administration Airgain, Inc. All Rights Reserved.
Page 23 Configure a user account which only has access to Status Overview and Reboot. 3. Advanced Mode a. For accessing the following advanced gateway settings: Modem information and logs Routing iii. Firewall eSIM Profile Manage Quality of Service Airgain, Inc. All Rights Reserved.
Page 24 Note there is a known bug where this option might be missing, please enable Advanced Mode for it to be visible. b. Select image button is for uploading desired firmware locally. Reboot Reboot the device. Airgain, Inc. All Rights Reserved.
Page 25 Network IP Interfaces Relevant IP interface information and option for editing settings. 2. General Settings a. Edit general settings. 3. DHCP Server a. Edit DHCP server settings. Airgain, Inc. All Rights Reserved.
Page 28 Mode AP before switching to cellular network. c. Select how frequent AC-Fleet will scan for the Depot Mode AP. Default interval is every 2 minutes. Rapid interval is every 1 minute. iii. Slow interval is every 3 minutes. Airgain, Inc. All Rights Reserved.
Page 30 Host Name/IP for destination server is in the format IP Address:Port. b. NMEA requires a static IP address to identify the device. Track Star supports a custom AC-Fleet NMEA without need for static IP address. Diagnostics Confirm connectivity of AC-Fleet. Airgain, Inc. All Rights Reserved.
Page 31 Limited to 20 entries in local GUI. b. Search for Speedtest in system log to see full results. 3. Modem (visible in Advanced Mode) a. Modem information as well as options for capturing and downloading Modem Logs. Airgain, Inc. All Rights Reserved.
Page 32 Cellular Operation is set to Auto by default with options for 5G only and LTE only. e. Data Roaming can be enabled for roaming to other network operators. SIM PIN can be entered if needed. Airgain, Inc. All Rights Reserved.
Page 33 Depot Mode to complete the syncing process. vii. Firewall (visible in Advanced Mode) General Settings a. Enable protection from SYN flood denial-of-service attacks. b. Configure invalid packet drop parameters. c. Define Zones. 2. Port Forwards a. Configure port forwarding. Airgain, Inc. All Rights Reserved.
Page 35 NTP outbound (123/UDP): obtain date and time. c. HTTP(S) inbound (80/TCP, 443/TCP): local user interface service. Blocked from WAN side by default traffic rules. d. AC-Cloud outbound (997/TCP, 443/TCP): remote device management. e. AC-Cloud inbound (42138/TCP): remote device management. Airgain, Inc. All Rights Reserved.
Page 36 Test host options(s) Will accept IPv4, IPv6 or a hostname such as google.com. b. Number of test packet(s) Define number of ping test requests that must respond within 2 seconds. Airgain, Inc. All Rights Reserved.
Page 37: Customer Support
Ping test host will accept IPv4, IPv6 or a hostname such as google.com. eSIM Profile Manage Not applicable with active AC-Cloud subscription. Configure Quality of Service settings. 4. Customer Support For any questions, please contact Airgain Support: support@airgain.com Airgain, Inc. All Rights Reserved.

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