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Add NIC Card to the SWG 5000-F/5500-F Appliance
NOTE: A static band is recommended before performing any hardware-related work on the Secure Web Gateway
(SWG) appliance.
Remove the Tamper-Proof Label
Peel the warranty/tamper-proof label:
WARNING: It is recommended to ensure that the area is clean and not to use any strong detergent or solvent that may
damage the surface. Removing the tamper-proof label will expose a safety screw that is holding the top rear cover.
Install the Tamper-Proof Label
1. Place the tamper-proof label 820-0021-03 (or later) at the center of the seam between the system top cover and
the back edge of the front drive bay.
2. Note the orientation of the label:
https://success.skyhighsecurity.com/Skyhigh_Secure_Web_Gateway_(On-Prem)/Secure_Web_Gateway_Hardware/Secure_...
Downloaded: Sat, 01 Mar 2025 02:26:22 GMT
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Summary of Contents for Skyhigh Security SWG 5000-F
- Page 1 Add NIC Card to the SWG 5000-F/5500-F Appliance NOTE: A static band is recommended before performing any hardware-related work on the Secure Web Gateway (SWG) appliance. Remove the Tamper-Proof Label Peel the warranty/tamper-proof label: WARNING: It is recommended to ensure that the area is clean and not to use any strong detergent or solvent that may damage the surface.
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Page 2: Remove The Top Cover
System Top Cover Remove the Top Cover 1. Power down the system. 2. Remove the tamper-proof label. 3. Remove power cords from power supplies. 4. Allow the power supply fan to spin down. 5. Loosen the thumbscrew located on the rear of the system cover: 6. - Page 3 Install the Top Cover 1. Place the system cover onto the chassis: 2. Slide the cover forward until the front edge of the system: 3. Tighten the thumbscrew at the back of the chassis: Network Interface Module (PCIE) https://success.skyhighsecurity.com/Skyhigh_Secure_Web_Gateway_(On-Prem)/Secure_Web_Gateway_Hardware/Secure_… Downloaded: Sat, 01 Mar 2025 02:26:22 GMT...
- Page 4 Remove the Add-On Network Module 1. Turn off the appliance and detach the power cables. 2. Detach the network cables from the Network Interface Card (NIC) ports module. 3. Remove the tamper-proof label. 4. Remove the system top cover. 5. Locate the interface module installed in Riser 1, which is marked as a red circle in the following image: Chassis rear I/O ports Slot # 6.
- Page 5 7. Flip-open the small plastic lever to unsecure the network card from the riser backplate. 8. Remove the network 4 port card from the riser slot. Install the Add-On Network Module 1. Locate the replacement Network Adapter. 2. Insert the network card into the rise slot while aligning the network adapter backplate with the open slot in the bracket.
- Page 6 6. Install the top cover. 7. Plug the cables into the Network Adapter X550-T2 ports. 8. Test the system functionality. 9. Install the tamper label. OCP Network Module Remove the Backplane Module 1. Loosen the thumb screw on the right side of the Open Compute Project (OCP) module: 2.
- Page 7 3. Remove the OCP module from the chassis: Install the Backplane Module 1. Locate the replacement OCP Module. 2. Align the OCP module with the open OCP bay slot and push forward until the connectors make secure contact: https://success.skyhighsecurity.com/Skyhigh_Secure_Web_Gateway_(On-Prem)/Secure_Web_Gateway_Hardware/Secure_… Downloaded: Sat, 01 Mar 2025 02:26:22 GMT...
- Page 8 3. Tighten the thumb screw on the right side of the OCP module: 4. Test the system functionality. System Functionality Test To test the system functionality: 1. Power up the system. 2. Use appliance management to check the system health. 3.
- Page 9 https://success.skyhighsecurity.com/Skyhigh_Secure_Web_Gateway_(On-Prem)/Secure_Web_Gateway_Hardware/Secure_… Downloaded: Sat, 01 Mar 2025 02:26:22 GMT...
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