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Segway Navimow X3 Series User Manual
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Segway Navimow X3 Series User Manual

Segway Navimow X3 Series User Manual

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Segway Navimow X3 Series
User Manual
250212-A

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Summary of Contents for Segway Navimow X3 Series

  • Page 1 Segway Navimow X3 Series User Manual 250212-A...

  • Page 2: Table Of Contents

    Table of Contents 1. Overview 1.1 Introduction 1.2 How EFLS 3.0 works 1.3 Safety Warnings 1.4 Symbols and Decals 1.5 What's in the Box? 1.6 Parts and Functions 1.7 Specifications 1.8 Accessories (sold separately) 2. Installation and Mapping 2.1 Before You Start 2.2 Activate the Mower 2.3 Find Locations 2.4 Install GNSS Antenna and Charging Station...
  • Page 3 Welcome Introducing the Segway Navimow X3 Series – the latest wire-free robotic lawn mowers. The Segway Navimow X3 Series achieves an efficiency level two times faster than the industry average, making it the ultimate solution for handling larger lawns. Innovative blade upgrades and accelerated mowing speed offer unparalleled performance, giving you a pristine lawn with every use.

  • Page 4: Overview

    Segway Navimow pioneered residential robotic lawn mowers without boundary wires, launching the Navimow H Series as its first-generation product in 2022. Now, Segway presents the Navimow X3 Series, a new line of robotic lawn mowers designed for larger lawns. The X3 models can cover lawns ranging from 1500 m² to 10,000 m² (0.5 acre to 2.5 acres for the US and Canada).

  • Page 5: How Efls 3.0 Works

    EFLS 3.0, as implemented in the Navimow X3 Series, further advances precision lawn mowing by incorporating left and right camera VSLAM into the existing monocular VSLAM of EFLS 3.0, expanding the Field of View (FOV) to an impressive 300 degrees for unparalleled reliability.

  • Page 6: Safety Warnings

    1) Be sure to install and operate the Navimow (referred to as the mower in the manual) and the charging station according to the instructions. Go to navimow.segway.com for the complete User Manual and the latest user materials. 2) The mower is for consumer use only. Using the mower for purposes other than mowing can bring serious injury. To avoid risks of injuries, please read and understand all the warnings and cautions.
  • Page 7 Depending on the specific mower model, the rated capacity of the battery is 6 Ah, 8 Ah, 10 Ah, and 12.8 Ah. Contact after-sales service and have a professional technician replace the battery pack. • Do not use non-rechargeable batteries. For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance.

  • Page 8: Symbols And Decals

    1.4 Symbols and Decals Please study the symbols on the product and labels carefully and understand their meaning: WARNING-Read instruction WARNING-Do not touch manual before operating rotating blade. the machine. WARNING-Keep a safe WARNING-Do not ride on distance from the machine the machine.

  • Page 9: What's In The Box

    1.5 What’s in the Box? If there are missing or defective parts, please contact after-sales service. We recommend retaining the package materials for future transportation and shipping. Segway Navimow X3 Series × 1 × 1 × 1 × 1 × 1 ×...

  • Page 10: Parts And Functions

    1.6 Parts and Functions 1.6.1 Mower Lifting handle GNSS antenna inside the mower Ambient light Control panel Display screen Headlight Right camera sensor Front camera sensor 3D camera sensor Bumper • Control panel: The buttons can be used to start mowing, lock/unlock the mower, send the mower for recharge, and other basic operations.

  • Page 11: Display And Control

    1.6.2 Display and Control Operation Display screen Lights on the mower Operation Display screen Lights on the mower Powering on: Returning to the Press OK and hold charging station: Solid blue or for 1 second to Pulsing yellow Press HOME and pulsing yellow power on the then OK...
  • Page 12 1.6.3 How to Enter PIN Code Enter the PIN code before operating the mower. Press MOW or HOME to change the number and press OK to confirm the code.
  • Page 13 1.6.4 Charging Station and GNSS Antenna GNSS antenna LED indicator • GNSS antenna: Receives satellite signals to improve the positioning accuracy of the mower. For large lawns and complex yards, use dual antennas to expand the GPS signal coverage. • LED indicator: Indicates the charging status in green light.

  • Page 14: Specifications

    E: Europe Suffix and A: Australia and New Zealand Supported N: United States and Canada Regions: Product Name Segway Navimow X3 Series Basic Segway Navimow Brand Information Dimensions: Length × Width 698 x 550 x 307 mm (27.5 x 21.7 x 12.1 in) ×...
  • Page 15 Min. cutting angle Working 90° around corners Conditions Bluetooth® 2400.0–2483.5 MHz Frequency Range ISM Band Radio Europe: 865-868 MHz Connection Australia, New Zealand, United States and Canada: 915-918 MHz Wi-Fi 2.4 GHz/5.0 GHz Connectivity Europe: LTE-FDD: B1/B3/B5/B7/B8/B20/B28 LTE-TDD: B38/B40/B41 Wi-Fi/Cellular Australia, New Zealand: Network LTE-FDD: B1/B2/B3/B4/B5/B7/B8/B28/B66...

  • Page 16: Accessories (Sold Separately)

    1.8 Accessories (Sold Separately) 1.8.1 Antenna Mounting Kit In most cases, you can find a suitable location on the ground. If you need to install the antenna on a wall or a rooftop, follow the these steps: >110° <110° < 110° <35cm (13.8in) Secure the installation base.
  • Page 17 If you want to install the antenna under the roof, add the mounting pole to the arm to extend it. Install and tighten the screws to affix the Install the antenna onto the arm. arm with the pole. Note: Use no more than 3 antenna extension cables. Contact your local dealer for purchase. Hold the antenna to a place where you want The location of the Primary Antenna affects the...
  • Page 18 1.8.2 Power Supply Adapter for Antenna This adapter is suitable when you need to install the antenna far away from the charging station, especially when there is an outdoor power outlet. 1.8.3 Antenna Extension Cable This is an extra 10-meter antenna extension cable for power supply. 1.8.4 Signal Enhancement Antenna This additional antenna can work together with your Primary Antenna (equipped in the box with your mower).
  • Page 19 1.8.5 Navimow Garage L The garage is fully compatible with the Navimow X3 Series, as it does not block GPS signals or network connectivity. The garage provides extra protection against sunshine and rain. The flip-up cover enables easy access to the control panel so you can operate the mower on the charging station.

  • Page 20: Installation And Mapping

    2. Installation and Mapping 2.1 Before You Start Prepare the app To ensure a successful setup, please scan the QR code to download the Navimow app. Alternatively, go to the Google Play Store (Android) or the Apple App Store (iOS) and search ‘Navimow’. After installing the app, please register and log in. NOTE: During use, the app will ask you for Bluetooth, GPS positioning, and Wi-Fi networking accesses when necessary.

  • Page 21: Activate The Mower

    2.2 Activate the Mower Press and hold the OK button for 1 second to power on the mower. Pair your mower with a smartphone via Bluetooth. Connect to a 4G network or Wi-Fi network. Follow the instructions via the app for other settings.

  • Page 22: Find Locations

    2.3 Find Locations For the X3 mowers, you can choose to install just one antenna, which is the Primary Antenna included in the box. Or you can buy an additional antenna called the Signal Enhancement Antenna to expand the GPS signal coverage: •...
  • Page 23 2.3.2 Find Locations using Antenna Location Finder When you are unsure about the specific locations for installing antennas and charging stations based on positioning principles, you can use the Antenna Location Finder to assist you. Depending on the number of antennas you want to install, and get recommendations for locations to install the Primary Antenna, the Signal Enhancement Antenna, and the charging station.

  • Page 24: Install Gnss Antenna And Charging Station

    2.4 Install GNSS Antenna and Charging Station 2.4.1 Install Primary Antenna and Charging Station Attach the antenna rod to the Fit the antenna cable into the clasps. antenna head. 90° Use the screw to connect the tube Install the antenna pole onto the Unfold the base fork (you can install it into and a piece of antenna pole.
  • Page 25 Connect the antenna to the charging Add the other piece of antenna pole. station. DO NOT put anything on the top of the antenna. 2.4.2 Pair Signal Enhancement Antenna (Optional) Repeat the steps in 1.8 to assemble the Signal Enhancement Antenna. Plug in a separate adapter for the antenna (12V 1A) to a power outlet.

  • Page 26: Upgrade To The Latest Firmware

    2.4.3 Do the Auto-check 1. Push the mower into the charging station. 2. Please wait until the light on the mower becomes green. 3. (Optional) If the light does not turn green, go to Settings > MOWER > Maintenance & Tools to verify locations using the Satellite Signal Analyzer.

  • Page 27: Map Out The Work Area

    2.6 Map out the Work Area 2.6.1 Map out the Boundary A boundary defines the edge of a mowing zone. If you have more than one lawn or a large lawn that needs to be divided into several parts, create multiple zones and connect them with channels.
  • Page 28 Boundary Type Standard Boundry: By choosing the Standard Boundary Ride-on Boundry: By choosing the Ride-on Boundary icon, the mower will stay within the defined boundary while icon, the mower can ride on the edge in order to fully trim the grass right up to the non-grass area during mowing. The mowing along the edges.

  • Page 29: Create A Channel

    2.6.2 Create an Off-limit Island (BioLife Island) The camera sensors can identify objects on the lawn and the mower can avoid bumping into them. To protect both your mower and objects on the lawn, you can lay borders for objects or areas that you don't want the mower to enter.
  • Page 30 2.6.4 Create a VisionFence-off Zone A VisionFence-off zone is a place where the mower automatically turns off the camera used for obstacle avoidance, so the mower will directly pass through instead of turning away. If you need the mower to pass through flat non-grass areas to achieve a thorough cut, you can set up a VisionFence-off zone. These areas can be, for example, stone roads or utility holes, where the visual detection causes the mower to avoid.

  • Page 31: Daily Use

    3. Daily Use 3.1 Mow 3.1.1 How Does Navimow Mow Mowing along the boundary and around off-limit islands Your mower mows along the boundary and mows around off-limit islands when it starts a mowing task. If the surroundings are complex, to avoid risks, you can disable 'Edge Mowing' from Map management > Edit > Edge Mowing for each zone.
  • Page 32 3.1.2 Manage Multiple Zones You can create multiple zones for your map, each zone with its own unique name and a customized mowing direction, and mowing schedule. For manual mowing, you can select to mow all zones or only some of them. For scheduled mowing, you can set up schedules for all or selected zones.

  • Page 33: Navimow App

    3. Turn on the Bluetooth on your phone and make sure your phone has a network signal. NOTES： 1. If you have registered an account through other services of Segway-Ninebot, you can log in to the Navimow app with the account and vice versa.

  • Page 34: App Home Page

    3.2.3 Update Navimow app and Firmware To experience the latest features and updates, always keep your Navimow app up-to-date. You will receive a notification to remind you when there is a new version of the app. To manually check firmware updates, go to Settings > MOWER > My devices > Firmware version. To upgrade the firmware successfully, the following conditions need to be met: •...

  • Page 35: Mower Settings

    3.3 Mower Settings 3.3.1 Add, Switch, Unbind Devices You can add multiple mowers from Settings > MOWER > My devices > Device management and switch to another mower by selecting another serial number (SN) in the list. When unbinding the mower, you need to verify your identity by entering the hidden characters of your email address or phone number.

  • Page 36: Safety Features

    3.4 Safety Features 3.4.1 Reset the PIN Code You can reset the PIN code in Settings > MOWER > Safety features > Device lock > Reset PIN code. xxxxx xxxxxxx xxxxxxx 3.4.2 Enable and Use Anti-theft The Anti-theft feature can precisely locate your mower and prevent incidents such as mower theft. You can choose to enable the alarm when the mower is being lifted and when the mower crosses over the virtual boundary.

  • Page 37: Device Lock

    3.4.3 Device Lock The safety lock and child lock are used to ensure the safety of the mower and prevent unintended operations. To enable them, go to Settings > MOWER > Safety features > Device lock. Safety lock The safety lock prevents accidental activation of the mower when it needs to be carried or cleaned. Press MOW+HOME for more than 3 seconds to lock the mower.

  • Page 38: App Settings

    3.5.2 Weather Adaptive The mower can react to real-time weather info and adapt its mowing schedules, either stopping the current task or delaying the upcoming tasks. You can set how you want the mower to react under these weather conditions: rain, snow, hot weather, frost, and strong wind.

  • Page 39: Maintenance

    4. Maintenance To achieve better mowing results and increase the service life, be sure to keep the mower clean and the blades in good condition. Inspection and maintenance should be carried out by an adult every week. Any damaged or worn parts should be replaced. DO NOT perform maintenance when wearing open sandals or barefoot.

  • Page 40: Replace Blades

    4.2 Replace Blades The blade disc automatically changes its rotation direction multiple times during mowing to prevent excessive wear on one side. If the mower is used on a regular basis, it is recommended to replace the blades and screws every 1–2 months to ensure safety and better mowing results.

  • Page 41: Transportation

    4.4 Transportation To protect the mower, use the original packaging for long-distance transportation. Before lifting, moving, or transporting the product, turn it off. Handle with care and avoid violent force, such as throwing and heavy pressure. Never pick up or carry the mower while the motor is running.

  • Page 42: Power Supply

    4.6 Power Supply • Disconnect the power supply: Before clearing a blockage; Before checking, cleaning, or working on the machine; After striking a foreign object to inspect the machine for damage. • Regularly examine the cord, plug, enclosure, and other parts. If any damage or signs of aging are found, stop using immediately.

  • Page 43: Recycling And End-Of-Life Disposal

    If you encounter any product or app-related problems, common issues and questions, check out the FAQ articles from 'Service and Support > Help Center' on the Navimow official website (http://navimow.segway.com) or from the 'Help and feedback' section from the Navimow app.

  • Page 44: Important Information

    Object of the declaration Generic designation: Robot lawn mower Product name: Segway Navimow X3 Series Type/model: X315E/X330E/X350E/X390E Serial number: 0EBB x yyyy x yyyy/0ECB x yyyy x yyyy/0EDB x yyyy x yyyy/0ELB x yyyy x yyyy (“x” indicates any letter from A-Z except O and I, “y”...
  • Page 45 Manufacturer: Willand (Beijing) Technology Co., LTD. Address: Room 203, A-1 Bldg. Zhongguancun Dongsheng Technology Park (Northern Territory), No. 66, Xixiaokou Rd, Haidian Dist., Beijing, China. Email: support-navimow@rlm.segway.com Authorized Representative Name: AR Experts B.V. Address: P.O. Box 5047, 3620 AA Breukelen, The Netherlands Email: info@certification-experts.com...
  • Page 46 Manufacturer: Willand (Beijing) Technology Co., LTD. Address: Room 203, A-1 Bldg. Zhongguancun Dongsheng Technology Park (Northern Territory), No. 66, Xixiaokou Rd, Haidian Dist., Beijing, China. Email: support-navimow@rlm.segway.com Authorized Representative Name: AR Experts B.V. Address: P.O. Box 5047, 3620 AA Breukelen, The Netherlands Email: info@certification-experts.com...

  • Page 47: Limited Warranty

    2. Limited Warranty Service Process Navimow’s online services are available at navimow.segway.com. During your use of the Product, if you believe the Product or its component is defective and/or does not work correctly. PLEASE IMMEDIATELY STOP USING THE PRODUCT, AND STORE THE PRODUCT PROPERLY.
  • Page 48 An authorized service provider or Navimow Dealer will inspect your returned Product. If Navimow reasonably determines that the problem is not covered by the Limited Warranty, Navimow will notify you and inform you of service or replacement alternatives that are available to you on a fee basis, or Navimow will return your Product to you unrepaired, and in such instance, you will be responsible for the cost of shipping and insurance for shipment of your Product from Navimow to you.
  • Page 49 THAN THIRTY (30) CALENDAR DAYS AFTER THE DATE OF THE FIRST CONSUMER PURCHASER’S PURCHASE OF THE PRODUCT. TO OPT-OUT, YOU MUST SEND NOTICE BY EMAIL AT OPTOUT@SEGWAY.COM, WITH THE SUBJECT LINE: “ARBITRATION OPT-OUT.” THE OPT-OUT NOTICE BY E-MAIL MUST INCLUDE (A) YOUR NAME, EMAIL ADDRESS, MAILING ADDRESS, AND PHONE NUMBER; (B) THE DATE ON WHICH THE PRODUCT WAS PURCHASED;...
  • Page 50 9. Severability If any term, clause, or provision of this Agreement is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term, clause or provision of this Agreement or invalidate or render unenforceable such term, clause or provision in any other jurisdiction.
  • Page 51 Frequency Band(s) 2.402-2.480GHz Bluetooth Max. RF Power 20mW Frequency Band(s) 865.05-867.9MHz Max. RF Power 13.85dBm (ERP) Frequency Band(s) 2412-2472MHz 2.4G WLAN Max. RF Power 19.87dBm (EIRP) Frequency Band(s) 5180-5240MHz 5 . 6 G WL AN Max. RF Power 17dBm (EIRP) Frequency Band(s) 5260-5320MHz 5 .

  • Page 52: North America

    6.2 North America 6.2.1 Certifications The battery complies with UN/DOT 38.3 Federal Communications Commission (FCC) Compliance Statement for USA This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 53 PLEASE CONTACT US BEFORE USING THE PRODUCT AS YOU MAY NOT HAVE A WARRANTY OR HAVE A DIFFERENT WARRANTY THAN THE ONE PROVIDED HEREIN. THE LIMITED WARRANTY CAN ALSO BE FOUND ONLINE AT: navimow.segway.com WARNING USE OF THE PRODUCT BY A PERSON WHO HAS NOT RECEIVED SUFFICIENT TRAINING, DOES NOT POSSESS NECESSARY EXPERIENCE AND SKILLS, OR AGAINST, IN VIOLATION OF OR NOT ACCORDING TO THE USER MANUAL, INSTRUCTIONS, GUIDANCE AND/OR SAFETY WARNINGS MAY CAUSE SEVERE BODILY INJURY OR EVEN DEATH OR PROPERTY DAMAGES.
  • Page 54 2. Limited Warranty Service Process Navimow’s online services are available at navimow.segway.com. During your use of the Product, you believe the Product or its component is defective and/or does not work correctly. PLEASE IMMEDIATELY STOP USING THE PRODUCT, AND STORE THE PRODUCT PROPERLY.
  • Page 55 AFFILIATES, NAVIMOW PARTIES AND NAVIMOW DEALERS. THE CLAUSES CONTAINED HEREIN MAY AFFECT YOUR RIGHTS, AND IT IS YOUR RESPONSIBILITY TO READ THE FOLLOWING SECTIONS. YOU CAN OPT OUT OF THE AGREEMENT WITHIN 30 CALENDAR DAYS OF THE FIRST CONSUMER PURCHASE BY EMAILING OPTOUT@SEGWAY.COM AND PROVIDING THE APPLICABLE INFORMATION. FOR MORE DETAILS, PLEASE SEE SECTION 6.3.
  • Page 56 THIRTY (30) CALENDAR DAYS AFTER THE DATE OF THE FIRST CONSUMER PURCHASER’S PURCHASE OF THE PRODUCT. TO OPT-OUT, YOU MUST SEND NOTICE BY EMAIL TO NAVIMOW AT OPTOUT@SEGWAY.COM, WITH THE SUBJECT LINE: “ARBITRATION OPT-OUT.” THE OPT-OUT NOTICE BY E-MAIL MUST INCLUDE (A) YOUR NAME, EMAIL ADDRESS, MAILING ADDRESS, AND PHONE NUMBER;...
  • Page 57 F. AAA Appointment of Arbitrator. If no claim in the arbitration exceeds $75,000, the AAA will appoint an arbitrator and notify you and Navimow Parties and/or Navimow Dealers of the arbitrator’s name and qualification. The AAA requires all arbitrators to check for any past or present relationships with the parties, potential witnesses, and the parties’ attorneys. If the arbitrator has any such relationship, the AAA will inform Navimow Parties and you.

  • Page 58: Contact Us

    Manufacturer: Willand (Beijing) Technology Co., LTD. Address: Room 203, A-1 Bldg. Zhongguancun Dongsheng Technology Park (Northern Territory), No. 66, Xixiaokou Rd, Haidian Dist., Beijing, China. Email: support-navimow@rlm.segway.com Europe Authorised representative: AR Experts B.V., P.O. Box 5047, 3620 AA Breukelen, The Netherlands Website: navimow.segway.com Email: info@certification-experts.com...

This manual is also suitable for:

Navimow x315nNavimow x330nNavimow x350nNavimow x390n