IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
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IMPORTANT SAFETY INSTRUCTIONS • Do not bend or pinch the power cord excessively or place heavy objects on it. • When positioning the appliance, ensure the supply cord is not trapped or damaged. • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. Operation •...
IMPORTANT SAFETY INSTRUCTIONS • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. •...
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IMPORTANT SAFETY INSTRUCTIONS Risk of Fire and Flammable Materials This symbol alerts you to flammable materials that can ignite and cause a fire if you do not take care. This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior † This feature is only available on some models. Dispenser Control Panel Sets the dispenser mode.
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PRODUCT OVERVIEW Interior † This feature is only available on some models. Standard Door Model: InstaView Door-in-Door Model:...
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PRODUCT OVERVIEW LED Interior Lighting Lights up the inside of the refrigerator. † Water Filter Purifies water. Replace the water filter every six months. See the Replacing the Water Filter section in this manual for details. † Air Filter Reduces odors inside the refrigerator compartment. †...
10 PRODUCT OVERVIEW Pantry Drawer Stores food items at a different temperature than the regular refrigerator area. Pullout Drawer Provides extra storage within the freezer compartment. † Durabase and Durabase Divider Provides storage for large frozen food items. Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements.
INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Unpacking the Refrigerator Choosing the Proper Location Disassembling/Assembling Connecting the Water Line Leveling and Door Alignment WARNING •...
12 INSTALLATION Unpacking the Refrigerator kPa), you can install a booster pump to compensate for the low pressure. WARNING • Use two or more people to move and install the refrigerator. Failure to do so can result in back Electricity injury or other injury.
INSTALLATION Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/ Assembling the Doors and Drawers in this manual.
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14 INSTALLATION LF20C6330* LF25S6560* Dimension/Clearance LF20C6560* LF25S6330* Height to Top of Case 68 5/8" (1743 mm) 68 5/8" (1743 mm) Height to Top of Hinge 69 15/16" (1776 mm) 69 15/16" (1776 mm) Back Clearance 2" (51 mm) 2" (51 mm) Depth without Door 24 13/16"...
INSTALLATION Removing/Assembling Assembling Refrigerator Handles Handles If needed, reassemble the mounting These instructions are for models which ship with fasteners on the door with a 1/4 in. Allen the handles assembled. For models shipped with wrench. the handles disassembled, follow the instructions included in the handle package.
16 INSTALLATION Removing the Left Refrigerator Remove the cover and pull out the tube Door Disconnect all wire harnesses . Unscrew the ground wire The water supply is connected to the upper right part of the rear surface of the refrigerator.
INSTALLATION Lift the door from the middle hinge pin and remove the door. CAUTION Removing the Right Refrigerator • Place the door, inside facing up, on a nonscratching surface. Door Remove the top hinge cover screw . Lift the hook (not visible), located at the bottom of the front side of the cover , with a flat-head screwdriver.
18 INSTALLATION Assembling the Freezer Drawer Pull out both rails simultaneously, until they are fully extended. Lift the front of the drawer up, then pull it straight out. Grasp the drawer on each side and hook the Remove the Durabase basket from the rails. drawer supports into the rail tabs located on Remove the screws from the rails at both both sides.
INSTALLATION Assembling the Right Refrigerator Door CAUTION • Install the right-side door first. Place the cover in its place. Insert and tighten the cover screw NOTE • The number of wire harnesses may vary depending on the model. • Ground wire is only present on some models. Make sure that the plastic sleeve is inserted in the bottom of the door.
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20 INSTALLATION † Type A Connect all the wire harnesses and the ground wire. † Type B NOTE • Disassembling/Assembling the Water Lines NOTE • The number of wire harnesses may vary depending on the model. Collet Tube Insert line Clip •...
INSTALLATION Connecting Refrigerator to Supplies Needed Water Supply • Copper or PEX Tubing, ¼ in. outer diameter, to connect the refrigerator to the water supply. Be sure both ends of the tubing are cut square. To Before Beginning determine how much tubing you need, measure the distance from the water valve on the back of These instructions assume you have an existing the refrigerator to the water supply pipe.
22 INSTALLATION are using PEX, the tubing may already have Insert the end of the copper or PEX tubing the required fittings at either end. Make into the connection as far as possible. While sure the tubing is fully inserted into the holding the tubing, tighten the fitting.
INSTALLATION The left refrigerator door has an adjustable nut, NOTE located on the bottom hinge, to raise and lower the door for proper alignment. • A flare nut wrench works best, but an open-end wrench will suffice. Do not over-tighten. If the space between the doors is uneven, follow the instructions below to align the left door: Use the wrench (included with the owner's...
24 INSTALLATION Right Refrigerator Door CAUTION The right refrigerator door does not have an • The door is heavy. To avoid injury, use two or adjustable nut. more people to lift and align the refrigerator If the space between the doors is uneven, follow door.
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INSTALLATION Start the Icemaker • If the water line is connected, turn the icemakers - To turn the icemakers on, refer to Control Panel in the Operation section. • The icemaker will not begin to operate until it reaches its operating temperature of 15 °F (–9 °C) or below.
26 OPERATION OPERATION Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator.
OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features † This feature is only available on some models. Refrigerator Control Panel Type A Type B Type C...
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Grid On indicator illuminates. Wi-Fi The Wi-Fi button, when used with the LG ThinQ app, allows the refrigerator to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the application. The Wi-Fi indicator shows the status of the refrigerator's network connection. The indicator illuminates when the refrigerator is connected to the Wi-Fi network.
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OPERATION • To turn on the Craft Ice icemaker, select the 3 ICE or 6 ICE mode. NOTE • For more ice, select the 6 ICE mode. For clearer ice, select the 3 ICE mode. Lock The lock function disables every other button on the display. •...
InstaView • If ice or water dispenses unexpectedly, turn off the water supply and contact an LG Electronics This feature is only available on some models. Customer Information Center. • Never use a glass that is exceptionally narrow or InstaView Door-in-Door deep.
OPERATION Cleaning the Dispenser • Keep containers at an appropriate distance from the dispensers. Tall, narrow glasses should be held far enough from the ice outlet to prevent Cleaning the Ice and Water Outlet ice from jamming in the ice chute. A container Wipe the water outlet or ice outlet frequently...
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32 OPERATION Freezer Icemaker (Cubed Ice) NOTE This feature is only available on some models. • It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice. • Ice-making stops when the in-door ice bin is full. When full, the in-door ice bin holds approximately 6 to 8 (12-16 oz.) glasses of ice.
OPERATION • If the water pressure is less than 20 psi (138 kPa) To turn the icemakers off, refer to Control Panel in or a reverse osmosis system is used, the shape the Operation section. of the ice may vary. NOTE •...
34 OPERATION Storing Frozen Food • Cheese - Store in original wrapping until used. Once Check a freezer guide or a reliable cookbook for opened, rewrap tightly in plastic wrap or further information about preparing food for aluminum foil. freezing or food storage times. •...
OPERATION Crisper Drawers Glide‘N’Serve Removing/Assembling the Crisper Using the Pantry Drawer Drawers This drawer can be used for large party trays, deli items and beverages. This drawer should not be used to store vegetables that require high To remove, pull the crisper out to full humidity.
36 OPERATION Detaching/Assembling Shelves underneath the back half of the shelf. Pull the front of the shelf forward to return to a full shelf. CAUTION • Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact.
OPERATION Door-in-Door Compartment To access the Door-in-Door compartment, pull the lever at the bottom of the door upwards until the Door-in-Door opens. Pull the shelf out. Door Bins Detaching/Assembling Door Bins The door bins are removable for easy cleaning and adjustment.
38 OPERATION Durabase Using the Durabase The Durabase divider allows you to organize the Durabase area into 2 sections. The Durabase may differ depending on the model. WARNING • If the Durabase divider is removed, there is enough open space for children or pets to crawl inside.
- This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use. Run the LG ThinQ application and sign in with • Settings your existing account or create an LG account - Allows you to set various options on the to sign in.
40 SMART FUNCTIONS FCC Statement NOTE The following notice covers the transmitter • LG ThinQ is not responsible for any network module contained in this product. connection problems or any faults, malfunctions, This equipment has been tested and found to or errors caused by network connection.
If the refrigerator receives a Demand Response LG Electronics will also provide open source code signal, the refrigerator will operate in Delay to you on CD-ROM for a charge covering the cost Appliance Load (DAL) or Temporary Appliance of performing such distribution (such as the cost of Load Reduction (TALR) mode.
Smart Grid mode. LG ThinQ application. When you override the Smart Grid function, the • Launch the LG ThinQ application and select the refrigerator ignores the Demand Response signal Smart Diagnosis feature in the menu. Follow and is no longer controlled by the utility company the instructions provided in the LG ThinQ until the next Demand Response signal is sent.
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SMART FUNCTIONS Press and hold the Freezer button for three seconds while continuing to hold your phone to the speaker. After you hear three beeps, release the Freezer button. Keep the phone in place until the tone transmission has finished. The display will count down the time.
44 MAINTENANCE MAINTENANCE Cleaning Proximity Sensor This feature is only available on some models. WARNING A proximity sensor is installed on the bottom of the refrigerator door. If dust builds up on the • Use non-flammable cleaner. Failure to do so can proximity sensor, it may affect sensor result in fire, explosion, or death.
MAINTENANCE vents. Do not remove the panel covering the Align tabs on the filter cover with hooks condenser coil area. on the refrigerator wall. Rotate the air filter cover clockwise until the Air Filter hooks engage and the cover locks in place. This feature is only available on some models.
- When the water dispenser output decreases. • To purchase a replacement water filter: - Visit your local dealer or distributor - Search using "water filter" on lg.com - Use replacement cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935** Replace with a new water filter.
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After changing the filter, press and hold the Water Filter button for three seconds to reset the indicator light. CAUTION • LG strongly recommends that you use LG- authorized water filters to prevent water quality issues, water leakage and appliance malfunction.
48 MAINTENANCE Performance Data Sheet Model: LT1000P, LT1000PC, LT1000PCS NSF System Trade Name Code: MDJ64844601 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ ANSI Standard 42, Standard 53 and Standard 401.
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NOTE • While the testing was performed under standard laboratory conditions, actual performance may vary. For replacement filters, visit your local dealer or distributor or search under "water filters" on the lg.com website. For further assistance, contact the LG Electronics Customer Information Center.
50 TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures.
TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. For detailed information or videos, visit www.lg.com for the troubleshooting page. Cooling Problem Possible Cause & Solution Refrigerator is not The refrigerator control is set to OFF (some models).
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52 TROUBLESHOOTING Problem Possible Cause & Solution Interior moisture Doors are not closed correctly. buildup. • See the "Doors will not close correctly or pop open" section. Weather is humid. • Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost.
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TROUBLESHOOTING Problem Possible Cause & Solution Refrigerator or Doors are opened often or for long periods of time. Freezer section is too • When the doors are opened often or for long periods of time, warm, humid air enters the warm.
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54 TROUBLESHOOTING Problem Possible Cause & Solution Icemaker is not Low house water supply pressure. making enough ice. • The water pressure must be between 20 and 120 psi (138 and 827 kPa) on models without a water filter and between 40 and 120 psi (276 and 827 kPa) on models with a water filter. If the problem persists, it may be necessary to contact a plumber.
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TROUBLESHOOTING Problem Possible Cause & Solution Ice has bad taste or The food has not been stored properly in either compartment. odor. • Rewrap the food. Odors may migrate to the ice if food is not wrapped properly. The interior of the refrigerator needs to be cleaned. •...
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56 TROUBLESHOOTING Problem Possible Cause & Solution Water is dispensing Low house water supply pressure. slowly. • The water pressure must be between 20 and 120 psi on models without a water filter and between 40 and 120 psi on models with a water filter. If the problem persists, it may be necessary to contact a plumber.
TROUBLESHOOTING Problem Possible Cause & Solution Water has bad taste Water filter has been exhausted. or odor. • Replacing the water filter is recommended: - Approximately every six months. - When the water filter indicator turns on. - When the water dispenser output decreases. - When the ice cubes are smaller than normal.
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58 TROUBLESHOOTING Problem Possible Cause & Solution LED door lighting failure (on some models). Lights do not work. • The proximity sensor is located in the center of the door, and may not sense activity to the side of the door. The proximity sensor must detect a person before it will operate the LED Lighting.
During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only when purchased lawfully and used within the United States including U.S.
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Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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(b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
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JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
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(ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
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If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
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If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out;”...
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68 LIMITED WARRANTY Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.
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LG Customer Information Center Centro de Información al Cliente LG Centre de Service à la Clientèle de LG For inquiries or comments, Para consultas o comentarios, visite Pour des questions ou des commentaires, visit www.lg.com or call: www.lg.com o llame por teléfono: visitez www.lg.com/ca_fr ou appelez :...
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