Matters needing attention
Do not disassemble, repair or modify the product without authorization
Do not collide the product violently to avoid product damage。
Please avoid using in strong magnetic field, direct light or high
temperature environment。
This product is not used for disease diagnosis, treatment and prevention.
The waterproof grade of this product is IP67 to avoid being immersed in water
for a long time。
Please avoid wearing the watch strap too tightly, and keep the contact position between
the watch and the skin clean
Children should use this product under the guidance of their parents to avoid harm。
Common problem handling
The watch cannot be switched on
Please fix the power key for more than 3 seconds
The battery may be too low, please charge it in time。
Bluetooth is not connected or cannot be connected
Please try to restart the watch and reconnect。
Please try to restart the mobile phone Bluetooth and connect again。
The mobile phone should not be connected to other Bluetooth devices at the same time。
Inaccurate measurement of heart rate/blood pressure/blood oxygen/ECG
It is generally caused by poor contact between the sensor of the watch and the human
body during measurement。
Please pay attention to the full contact between the sensor and wrist when measuring。
Keep your body still and watch close to your wrist during measurement
For people with darker skin color and more hair on their arms, please enable enhanced
measurement in App [Equipment>Enhanced Measurement]。
Sleep data is not accurate enough
Sleep monitoring is to simulate the natural state of falling asleep and getting up, which
needs to be worn normally。
. Wearing it too late or when sleeping may cause errors。
Sleep data is not monitored during the day, and the default sleep monitoring is from 9:30
p.m. to 12:00 p.m. the next day。
For more frequently asked questions, please check
the mobile app [My>FAQ]
Need help?
Do you have a question about the SW007 and is the answer not in the manual?