ZUMIMALL GX5 Manual

What's in the Box?

Camera Introduction

1. Antenna
2. Lens
3. Spotlight
4. PIR
5. Charging Indicator
6. Microphone
7. Working status Light
8. Power Button
9. Micro SD Card Slot
10. Speaker
11. Reset Button
12. Dedicated Charging Port

APP Download

Download "CloudEdge" APP

Method 1:
Download 'CloudEdge' APP from APP Store (ios)

or Google Play(Android):

Method 2:
Scan 'CloudEdge' APP QR code to download it.

iOS

Android

Tips: Please turn on 2 below permissions while using this APP for the first time.

1. Allow 'CloudEdge' APP to access mobile cellular data and wireless LAN or it will fail to add iP camera.
   
2. Allow 'CloudEdae' APP to receive pushed message or the phone will not receive alarm push when motion detection or audible alarm is triggered.
   

Register Account

New users need to register by email. The concrete steps are as following:

1. Click"Register"
2. Follow the steps to complete the registration of the account
3. Log in.
   

How to Add a Camera to APP

Before Adding

1. Turn on the Bluetooth of cellphone and connect the phone to the Wi-Fi which you want the camera to connect to.
2. Long press the power button for 3s until hear a sound and see a red light, the camera will be turned on. When the red light flashes slowly, you could start setting up camera. If no flash red light, please long press the reset button for 5s until hear a "cuckoo" sound.
   
3. Put the camera and smart phone 1-1.6ft (30-50cm) away from the router when setup.
4. The camera supports both cloud and SD card storages.
   lf you want to insert a Micro-SD card, please insert it before powering on the camera. Or the SD card cannot be detected.

Method 1: Bluetooth Setup (RECOMMENDED)

1. On the Homepage, tap "Add" or "+" in the upper right corner, tap "Add Device".
2. If the Bluetooth permission and location permission of the APP are not turned on, the application will remind you and pop-up window, please select to allow it to turn on Bluetooth permissions and location location permissions.
3. After Bluetooth turns on, the app will automatically search for devices that are on and not bound. Select the device you want to connect in the search list.
4. Select the 2.4GHz Wi-Fi that you want the camera to connect to and enter password. When the Bluetooth is on, the app will automatically show you the 2.4GHz Wi-Fi that could be connected. 5GHz Wi-Fi will not be shown. Normally, the Wi-Fi name and password of your 2.4GHz and 5GHz Wi-Fi are the same or similar. If you can't find your Wi-Fi, please contact your router provider to check the 2.4GHz Wi-Fi setting of your router.
5. The app will automatically go to the page where the wi-fi connection is in progress. A sound will be heard. Wait for connection successful and camera indicator light changes to steady blue. Click "Next" to edit the camera name and choose a family. Click "Done" to finish the setup.
6. If failed to connect, check the reason and resolution shown on the app. Long press the reset button until hear a "cuckoo" sound to reset the camera and start again, or try the other methods below.

Method 2: QR Code Setup

Failed to connect to Wi-Fi?

1. Check if you turn on the Bluetooth of your cellphone and connect the phone to the Wi-Fi to which you want the camera to connect. (After finishing setup, you could turn off them)
2. Make sure the Wi-Fi name and password are correct and it is 2.4GHz, not 5GHz. You could forget your Wi-Fi on your mobile phone and re-enter the password to check whether the password is correct.
3. Make sure the Wi-Fi works. You could try to connect the Wi-Fi to your phone, if you could normally surf the Internet, it means that the Wi-Fi works.
4. Put the camera and smart phone as close as to the router.
5. Check the number of devices your router connected. Once the number of devices that your router connected exceeds its max limitation, other devices cannot connect to the router.
6. Make sure the QR code on the phone screen is normal and the distance between the phone and the camera lens is 10-15cm (0.33-0.5ft) during the scanning process.
7. After checking the above information, if the camera cannot connect to the Wi-Fi, please try to re-download the APP, reset the camera and restart the router, and then add the camera again.
8. If you tried all steps, but still failed, Please contact the brand's after-sales email.

Charge the Camera

Charge the battery with a 5V 2A power adapter

• The battery is a built-in battery a nd cannot be removed.
  

Charge the battery with the Solar Panel.

For the weatherproof performance, always cover the dedicated charging port with the rubber plug after finishing charging the battery.

Charging Indicator

• Red LED: Charging
• Blue LED: Fully Charged

Install the Camera

• Adjust the product angle so that the camera can monitor two areas simultaneously, with a maximum monitoring area of 260°
• Install the camera 2-3 meters(7-10 ft) above ground.
  The detection range of the motion sensor would pe maximized at such a height.
• For effective motion detection, please install the camera angularly.

NOTE: If a moving object approaches the PIR sensor vertically, the camera may fail to detect motion.

Notes on PiR Motion Sensor

PIR Sensor Detection Range
The PiR detection range can be customized to meet your specific needs. You may refer to the following table to set it up in Device Settings via CloudEdge App.

Important Notes on Reducing False Alarms

• Do not face the camera towards any objects with bright lights, including sunshine, bright lamp lights, etc.
• Do not place the camera near any outlets, including the air conditioner vents, humidifier outlets, the heat transfer vents of projectors, etc.
• Do not install the camera in places with strong wind.
• Do not face the camera towards a mirror.
• Keep the camera at least 1 meter away from any wireless devices, including wi-fi routers and phones in order to avoid wireless interference.

FAQS

The device prompts offline?

1. Check whether the equipment is in the power-on state, and observe whether the working light of the equipment is on normally.
2. Confirm that the current location has good wi-fi coverage and the network is stable, make sure that the wi-fi signal is above 75%. You can try to use the third-party wi-fi analysis tool "wi-fi analyzer" to analyze the current wi-fi signal coverage and interference status. lf the coverage is poor and the interference is large, it is recommended to replace the camera installation position or adjust the router position or use a second-stage router.
3. lf the device is located far away from the router, which results in the inability to obtain a good Wi-Fi signal, it is recommended to move the router to a closer place or ensure the Wi-Fi signal strength is to be over than 85% to improve the Wi-Fi performance of the home.
4. Delete the camera from your CloudEdge account and add it again after resetting the device. Check whether the device firmware and app lication program are the latest version.
5. Avoid using wi-fi extenders.

Update router or Wi-Fi password?
Delete the camera from your CloudEdge account. After resetting the device, use the new Wi-Fi and password to add it again.

Alarm push frequently?

1. In the app, lower the sensitivity of the motion detection alarm.
2. Check whether there are objects that interfere with and trigger the PIR sensor in the field of view of the device, such as the outdoor unit of the air conditioner, driving cars, passing pedestrians, etc. The angle of the device can be adjusted appropriately to avoid these easily disturbing objects
3. Turn on "human motion detection" and use humanoid algorithm to filter useless alarms.

Device doesn't detect motion events

1. In the case of unstable network, the message may not be pushed in time after the PlR is triggered. in this case, you can first confirm the network status and remove the camera to verify and confirm in an environment with good network coverage.
2. Inappropriate installation position will result in PlR not triggering and not detecting. lf the position is too high, the object is too far away, or the object is too small, the camera will not trigger, try to adjust the installation position according to the trigger requirements for many times.

SD card not recognized

1. Support capacity is 16~128GB TF card.
2. Before use, make sure to format the Tf card as FAT32 or exFAT file system on the computer, then insert it into the camera, and finally perform the format memory card operation on the camera again.
3. lf the TF card is not recognized during use, it is generally a quality problem of the TF card, and it is necessary to replace the memory card with more stable reading and writing"

SD card not recognized

1. Support capacity is 16~128GB TF card.
2. Before use, make sure to format the Tf card as FAT32 or exFAT file system on the computer, then insert it into the camera, and finally perform the format memory card operation on the camera again.
3. lf the TF card is not recognized during use, it is generally a quality problem of the TF card, and it is necessary to replace the memory card with more stable reading and writing"

Fast power consumption

1. In the case of poor wi-fi coverage (such as signal is below 75%), which will increase power consumption.
2. The PlR trigger frequency is high, and the power consumption will increase when the infrared light/white light is on at night;
3. The mobile phone often accesses the camera remotely, which will increase the power consumption.
4. For the first use, it is recommended to use the power to 10%, and then charge it to 100%, which is helpful for the health of the lithium battery.

For more detailed FAQs, please log in to the APP, search in "Me"-"FAQ"-"HelpDocument"-"Battery Camera"

Documents / Resources

References

• ‎CloudEdge on the App Store
• Google Play

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download ZUMIMALL GX5 Manual