Samsung DW80R7 Series Service Manual
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Samsung DW80R7 Series Service Manual

Samsung DW80R7 Series Service Manual

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SERVICE
DISHWASHER
DW80R7060UG
DW80R7060US
DISHWASHER
Model Name : DW80R7*** Series
Model Code : DW80R7060UG/AA
DW80R7061UG
DW80R7061US
DW80R7060US/AA
DW80R7061UG/AA
DW80R7061US/AA
DW80R7060UG/AC
DW80R7060US/AC
DW80R7061UG/AC
DW80R7061US/AC
Manual
CONTENTS
1. Safety Instructions
2. Features and Specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. PCB Diagram
6. Wiring Diagram
7. Reference

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  • Page 1 DISHWASHER Model Name : DW80R7*** Series Model Code : DW80R7060UG/AA DW80R7060US/AA DW80R7061UG/AA DW80R7061US/AA DW80R7060UG/AC DW80R7060US/AC DW80R7061UG/AC DW80R7061US/AC SERVICE Manual DISHWASHER CONTENTS 1. Safety Instructions 2. Features and Specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. PCB Diagram 6. Wiring Diagram DW80R7060UG DW80R7061UG 7.

  • Page 2: Table Of Contents

    CONTENTS 1. Safety Instructions ..............1 1-1.

  • Page 3: Safety Instructions

    1. SAFETY INSTRUCTIONS 1-1. SAFETY INSTRUCTIONS FOR SERVICE ENGINEERS ሪ Make sure to observe the following instructions to operate the product correctly and safely and prevent possible accidents and hazards while servicing. ሪ Two types of safety symbols, Warning and Caution, are used in the safety instructions. Warning Hazards or unsafe practices that may result in severe personal injury or death.

  • Page 4: After Servicing

    While Servicing Check if the power cable is damaged, flattened, cut or otherwise degraded. ࣃ - If faulty, replace it immediately. Failure to do so may result in electric shock or fire. Completely remove any dust or foreign material from the housing, wiring and connection parts. ࣃ...
  • Page 5 Caution Before Servicing Do not sprinkle water onto the dishwasher directly when cleaning it. ࣃ - This may result in electric shock or fire, and may shorten the product life. Do not place any containers with water on the dishwasher. ࣃ...
  • Page 6 After Servicing Check the assembled status of the parts. ࣃ - They must be the same as before servicing. Check whether the product is level with the floor and secured to the cabinet and under ࣃ the counter. - Vibrations can shorten the life of the product. 4 _ Safety Instructions...

  • Page 7: Features And Specifications

    2. FEATURES AND SPECIFICATIONS 2-1. FEATURES Features Description Remarks Targeted wash for hard to clean pots and pans Target zone washing • Control water pressure, temperature and time • Select left target zone Wash smaller loads without wasting water Half load cycle : Lower Rack •...

  • Page 8: Specifications

    2-2. SPECIFICATIONS Wash capacity 15 place settings Power 120 V / 60 Hz AC only, 15 A circuit breaker Used water pressure 20 ~ 120 psi (140 ~ 830 kPa) Wash type Rotary system & Rotating nozzle spray Dry type Air diffusion condensing dry system Wash Motor 60-100 W...

  • Page 9: Comparing Specifications With Existing Models

    2-3. COMPARING SPECIFICATIONS WITH EXISTING MODELS NEW MODEL MODEL Model DW80R7060 DW80R7061 DW80R9950 DW80M9550 DW80M9960 DW80J7550 UG/US UG/US UG/UG/UT US/UG US/UG US/UW/UG Design Specifications Silver/Black/ Panel Control Black/Silver Black/Silver Black /Silver /Truffle grey Black/Silver Black/Silver White Control Type Touch Handle Type Tilted Flat Bar Tilted...

  • Page 10: Options Specifications

    2-4. OPTIONS SPECIFICATIONS Photo Item Code Remarks Provided with the Assy packing parts DD90-00001Y dishwasher 90▫ FITTING (3/4”) Water supply line (Flexible sts supply line is recommend) Air gap Sold separately Rubber connector Hose clamp STRAIN RELIEF Installation bracket DD61-00465A Assy accessory parts Plastic caps DD67-00113B...

  • Page 11: Disassembly And Reassembly

    3. DISASSEMBLY AND REASSEMBLY 3-1. TOOLS FOR REMOVAL AND REASSEMBLY Tool image Tool Type Remarks Adjustable Wrench ① Open-end Wrench 1-7/16” ② Vice pliers ③ Others Common tools for servicing ④ (screwdriver, nipper, long nose pliers) Screwdriver - Philips, flat, Torx T20, Small flat Nut Driver 10mm Heater bracket Nut...

  • Page 12: Preparation For Parts Replacement

    3-2. PREPARATION FOR PARTS REPLACEMENT 1. Take out the residual water inside the product. (Drain the water by operating the drain pump) 2. Close the water supply valve. 3. Turn off the power. You must turn off the circuit breaker connected to the product. 4.

  • Page 13: Removing The

    3-4. REMOVING THE 3 RACK To remove the upper rack from the slide rail, pull the upper rack out from the tub until it is fully extended. Hold down the holder rails on both sides to release the upper rack. Slide the upper rack out to the end of one holder rail, and then lift it up.
  • Page 14 Part Figure Description Preparation: • Make sure to disconnect the power. 1. Find Main PBA case below the door. 2. Remove two screws on the left and right. 3. Be sure to check the Hook in red circle and separates Assy Cover PBA from Base. 4.
  • Page 15 Part Figure Description Preparation: • Make sure to disconnect the power. • Remove the lower basket in the dishwasher. • Cover the Assy sump with a towel to prevent losing screws. 1. Open the door completely to prevent losing screws. Before removing the parts, place a cushioned mat on the floor to prevent the parts from being scratched.
  • Page 16 Part Figure Description Preparation: • Disassemble the Assy door outer. Separate wire connectors in red square. 1. Remove the screws from Door Handle. 2. Remove Sub PCB from panel control. 3. Remove the Buzzer. There is two hooks. Panel control and Handle door 4.
  • Page 17 Part Figure Description Preparation: • Disassemble the door outer. - Refer to the “door outer” disassembly section to separate the door outer. 1. Remove the two(2) connectors from the dispenser. Caution Be careful not to break them during disassembly. 2. The dispenser-slide is fixed to the door inner with several tabs.
  • Page 18 Part Figure Description 1. Remove the two(2) screws holding the trim- up to the assy-tub. 2. Check and separate 2 hook of trim. Assy cover door / 3. Separate two wire connector. Assy condenser system / lever door 4. If you want to separate the Lever door from Assy tub, remove the screw labelled ①...
  • Page 19 Part Figure Description 1. Drain Hose 2. Water Inlet Assy Case Brake Preparation: • Make sure to disconnect the power, water supply, and drain hose connections. • Remove the upper, lower baskets and 3rd rack in the dishwasher. • Pull out the dishwasher carefully. 1.
  • Page 20 Part Figure Description 4. Loosen the clamp and release the drain hose from the Holder When reassembling, the holder of the clamp must be pointing toward the font of the dishwasher. Housing does not assemble. 1. Drain Hose 5. Separate connection parts in red circle from tub and pull out the Case brake by lifting up the hook in red square.

  • Page 21: Water Valve

    Part Figure Description Preparation: • Disassemble the Drain Hose and Water inlet. section to separate Assy Case Brake until step 1. Water valve 1. Disassemble two fixed screw. 2. Pull out the Water valve, Disassembly and Reassembly _ 19...
  • Page 22 Part Figure Description Preparation: • Make sure to disconnect the power, water supply, and drain hose connection and remove the water in each nozzle. • Remove the upper, lower baskets and 3rd rack in the dish washer. Assy Duct • Pull out the dishwasher carefully.
  • Page 23 Part Figure Description Preparation: • Disasssemble the Back cover. - Refer to the “Assy duct main” Duct main Storm wash 1. Disassemble the clamp and pull out the hose using Pillars. 2. And Remove the holder by rotating. Storm Wash (counterclockwise) 3.

  • Page 24: Drain Hose

    Part Figure Description Preparation: • Disassemble the housing and Assy-case brake. - Refer to each disassembly section. 1. Remove the two(2) screws on the plate base both- sides. (in Red circle) Base 2. Carefully lay the dishwasher down on its back. 3.

  • Page 25: Base Cover

    Part Figure Description Preparation: • Make sure to disconnect the power, water supply, and drain hose connections. • Remove the upper, lower and 3rd baskets in the dishwasher. • Pull out the dishwasher carefully. 1. Lay the dishwasher down on its back. Base Cover 2.

  • Page 26: Door Spring

    Part Figure Description Preparation: • Disassemble the housing. 1. Remove the spring etc door front the Assy-base by using a needle nose pliers. Use a tool such as a needle nose pliers. Remove it carefully so that you are not damaged from the spring etc door.
  • Page 27 Part Figure Description Preparation: • Make sure to disconnect the power, water supply, and drain hose connections. • Remove the upper & lower baskets in the dishwasher. • Pull out the dishwasher & lay the dishwasher down on its back. •...
  • Page 28 Part Figure Description Preparation: • Disasssemble the Base Cover. - Refer to the “Base Cover”. 1. Turn the Valve distribute-low. Valve distribute-low 2. Pull out all parts. 3. Remove two wire connectors. Caution Be careful not to lose the seal. 26 _ Disassembly and Reassembly...
  • Page 29 Part Figure Description Preparation: • Disassemble the Base Cover. - Refer to the “Base Cover” disassembly section to separate it. 1. Trun the Assy motor holder in the direction of arrow Assy motor in state that the Hook is not hanged in Cover nozzle holder by Inserting the long nose pliers into gap and pushing the Hook in the direction of the red arrow.
  • Page 30 Part Figure Description Preparation: • Disasssemble the Assy rail. - Refer to the “Assy rail” disassembly section to Motor AC drive separate Assy rail. 1. Remove one (1) screw. 2. Remove Motor AC drive. Preparation: • Disassemble the Motor AC drive. - Refer to the “Motor AC drive”...

  • Page 31: Circulation Pump

    Part Figure Description Preparation: • Disassemble the 'Base Cover' and 'Back Plate'. 1. Disconnect the Circulation pump connector. - (3)wires. Heater wire, ground wire, motor wire. 2. Release Damper BLDC from base using by '-' driver Ground wire Heater wire or hand.

  • Page 32: Cover Filter

    Part Figure Description Preparation: • Disassemble, ‘Rotor Lower’ ‘Holder filter & plat filter’ Cover Filter refer User manual. 1. Remove two screws. Preparation: • Disassemble ’Cover filter’, ‘Assy Base Cover’, ‘Case gear’, ‘Circulation pump’, ‘Drain pump’. - Refer disassembly ‘Assy Base Cover’. ‘Rear Leg + Adjust bar’, ’Circulation pump’, ‘...
  • Page 33 Part Figure Description Preparation: ▪ Disassemble Main PBA Box . - Refer disassembly Main PBA. 1. Use access hole located behind main PCB to removed the 2 screws from the thermistor. Thermistor 2. Disconnect the wire terminal connected to the thermistor.

  • Page 34: Turbidity Sensor

    Part Figure Description Preparation: ▪ Disassemble the frame front. - Refer disassembly ‘Assy Base Cover’. 1. Disconnect the wire terminal connected to the turbidity sensor. Turbidity sensor 2. Gently pry up the tabs on the turbidity sensor and pull it out of the sump assembly. Caution Remove all water from the sump assembly before removing the Turbidity Sensor.

  • Page 35: Checkpoints After Finishing Service

    2. Use authentic Samsung replacement parts only If any part is not authentic, replace it with an authentic Samsung replacement part. 3. Handling wires Check if any wires are loose or too tight, if they are connected correctly, if they are well bound with tape, and if they are properly clamped.

  • Page 36: Troubleshooting

    4. TROUBLESHOOTING 4-1. PREPARATION 4-1-1. Check Code Check code Check code When occur Symptom Possible causes Display Recall - When circulation pump power consumption average - All driving parts except for the drain part are - The water supply pressure is low. value is detected below than limit in water supply step.
  • Page 37 Check code Check code When occur Symptom Possible causes Display Recall No display - The start temperature is saved 30 seconds after - Keep going remained cycle with heater off - The heater is out of order. Heating starts. Thereafter, if the temperature change condition.

  • Page 38: 36 _ Troubleshooting

    Check code Check code When occur Symptom Possible causes Display Recall - When the water leakage sensor data is equal to or - Main relay off - There is a water leak. less than 3V for 3 seconds. - If sensor data over 3V is detected after draining (20 seconds on/5 seconds off) is performed for 3 minutes, the drain pump is turned off.
  • Page 39 Check code Check code When occur Symptom Possible causes Display Recall Condition 1) - The driving part stops. - A foreign object has entered the circulation pump and the pump is 3C1~3C5 When main receives the circulation pump error from the - Retry until 2nd time, and 3rd display check code.
  • Page 40 Resolution by symptom ● 4E(4C) : When water supply is not working 4E(4C) occur in water filling period. Water valve is working normally Water is not in Tub. Water filled in Tub. (Terminal connection, Foreign substance in Filter ) Water faucet is OK. Pressure switch is Drain pump working normally.
  • Page 41 Resolution by symptom ● HE(HC) : When heater is not working HE(HC) occur Heater is OK. Check the drain hose Fixing or Replace Water level in Tub is OK. installation condition. the Heater assembly. In Heater operation step, If pressure switch detect low level water, safety program is working.

  • Page 42: Service Inspection Mode

    4-2. SERVICE INSPECTION MODE ■ SVC Test mode Item Description Enable Smart Install 1) Set the timer for 17h with Power On. Mode 2) Press Hi-Temp Wash Key for at least 7 seconds. Disable Smart Install - When Power Key is pressed, it is disabled with Power Off. Mode Smart Install Mode - There are Auto Mode and Manual Mode.
  • Page 43 Item Description 6. [Auto Mode STEP 2: check water supply] Auto Mode 1) Supply 4.5L of water. Configuration 2) Water supply operates (including the internal pressure calibration) according to the development model specifications. 3) Once the water supply, internal pressure calibration and alternating motor operation completes, proceed to [STEP3]. 7.
  • Page 44 Item Description 9. [Auto Mode STEP 5: check drying] Auto Mode Configuration 1) Operate Auto Door Open Actuator. - If the Door does not open within 3 minutes after the Auto Door Open Actuator is run, it will Retry once (10 seconds Off, 3 minutes On). - If the Door does not open after the retry, a DC3 check code will occur.
  • Page 45 Item Description 2. [Manual Mode STEP 2: check the nozzle] Manual Mode Configuration - Each time Normal Course Key is pressed, the setting changes by 100rpm (it can be set to 1201~3500RPM). - Delicate Key: 2400 (default RPM) → 2300 → 2200 → 2100 → (Change to RPM decreasing direction) AC circulation pump model: change to Low (default) → Hi →Low →...
  • Page 46 Item Description 4. [Manual Mode STEP 4: operate the dispenser] Manual Mode Configuration - Operate the dispenser for 3sec (1sec ON → 1sec OFF → 1sec ON) 5. [Manual Mode STEP 5: operate the fan] 1) Operate the Fan Motor and Dry Actuator for 30 seconds. (Only for models with the relevant part) 6.
  • Page 47 Item Description n2: Inspection Code - Each time Normal (Europe: Eco) Key is pressed, the code on display changes in a loop starting from the last saved code : - Up to 7 inspection codes can be saved, any additional code overwrites the oldest code. ※...

  • Page 48: Check Code Trouble Shooting

    4-3. CHECK CODE TROUBLE SHOOTING Check type Check code Checking method Corrective actions 1. Check whether the faucet is open. - Open the faucet. 2. Check whether the water supply has been cut off. - After wait until the water supply resumes and turn off the power. - After the water supply resumes, turn on the power.
  • Page 49 Check type Check code Checking method Corrective actions 1. Check whether there is any foreign material in the Drain Hose and Drain - Remove the foreign material in the Drain Hose and Drain Pump. Pump. 2. Check the connections for the Drain Pump connector. - Reconnect the Drain Pump connector.

  • Page 50: 48 _ Troubleshooting

    Check type Check code Checking method Corrective actions 1. Check the connections of the Heater connectors. - Reconnect the Heater connectors. 2. Check the resistance between both ends of the Heater. - Faulty : Replace the Heater. : Check the resistance between both ends of the Heater directly, or check the resistance between the red wire of the Heater Relay and the black and yellow wires of the Power Relay, respectively.
  • Page 51 Check type Check code Checking method Corrective actions 1. Check the connections for the Distributor Motor and Micro Switch - Reconnect the Distributor Motor and connectors. Micro Switch connectors. 2. Check whether the coil in Distributor Motor is conductive. - Faulty : Replace the Distributor Motor. : Remove the connectors before measuring.

  • Page 52: 50 _ Troubleshooting

    Check type Check code Checking method Corrective actions 1. Check the connections for the Thermistor connector - Reconnect the Thermistor connector. 2. Check whether the Thermistor is operating normally. - Faulty : Replace the Thermistor. - Measure the voltage between both ends of the Thermistor. - Normal : Replace the Main PBA Assy.
  • Page 53 Check type Check code Checking method Corrective actions 1. Check the connections for the power plug. - Reconnect the power plug. 2. Check the voltage of the power outlet. - Connect to a 120V power source. ► Normal : 120V 3.
  • Page 54 Check type Check code Checking method Corrective actions 1. Check whether detergent is inserted into the dispenser. - Check whether there is detergent in the Dispenser. 2. Check the connections for the Dispenser connector. - Reconnect the Dispenser connector. 3. Check the resistance of the Dispenser. - Faulty : Replace the Dispenser.
  • Page 55 Check type Check code Checking method Corrective actions 1. Check the connections for the Door Sensing Switch. - Reconnect the Door Sensing Switch Connector. : Check the white wire and the switch connected to the white wire. ► Normal : 10.5 to 13V (when the door is open) ►...
  • Page 56 Check type Check code Checking method Corrective actions 1. Check the connections for the Power Relay connector - Reconnect the Power Relay. : Start the cycle by pressing the Power key. when measure the operating voltage between the wires of the Power Relay and pin 1 wires of the CN101.

  • Page 57: Pcb Diagram

    5. PCB DIAGRAM 5-1. MAIN PBA ► This Document can not be used without Samsung’s authorization. Location Description Location Description CN101 Connector for PBA AC input power RY701 Source Relay CN901 Connector for BLDC Pump RY401 Auto Door Relay CN902 Connector for BLDC Drain RY403 AC Drain Pump Relay CN903 Connector for Flash Write of Inverter MICOM RY404 Distributor Motor Relay CN904 RY405 Dispenser Relay CN202 RY406 Dry Actuator Relay CN201 Connector for HASS / Flash Write of Main MICOM RY408 AC Dry Fan Motor Relay CN301 Connector for BLDC Fan for Dry...

  • Page 58: Pcb Diagram

    ▶ CN503 5-2. PCB DIAGRAM 1) OVERFLOW IN ► This Document can not be used without Samsung’s authorization. 2) LEAKAGE IN ▶ CN501 3) GND ▶ CN802 1) SENSOR OPTION 1 4) WATER THERMISTOR 1) 5V 2) 5V 5) SNS+5V 2) GND 3) LOWER VANE RESET SENSOR 6) INDOOR LED 3) 12V 7) 12V 4) DISTRIBUTOR SENSOR 4) SUB RX 5) TURMIDITY RECIEVE 8) SNS+5V 5) SUB TX 6) TURBIDITY TRANSMIT 9) SALT SHORTAGE SENSOR ▶ CN301 6) SUB RESET 7) 5V 10) GND 1) 12V 7) RELAY SOURCE +12V 8) RINSEAID SHORTAGE SENSOR 11) FLOWMETER SENSOR...

  • Page 59: Wiring Diagram

    6. WIRING DIAGRAM 6-1. WIRING DIAGRAM ► This Document can not be used without Samsung’s authorization. ■ Reference Information 88 SEGMENT TOUCH KEY BUZZER FRONT INDICATOR LED Abbreviated Meaning WHT[5P] WHT[10P] WHT[3P] WHT[4P] word 1 2 3 4 1 2 3 4 5 6 7 8 9 10...
  • Page 60 ► This Document can not be used without Samsung’s authorization. ■ DC POWER (12V, 5V) CN503 CN501 CN802 CN301 Leakage, Thermistor, Rinse sensor, Distributer Turbidity sensor SUB PBA, DOOR LATCH 12V DC FAN 58 _ Wiring Diagram...
  • Page 61 ► This Document can not be used without Samsung’s authorization. ■ AC POWER + DC LINK FOR BLDC MOTOR RY701 CN101 CN901 CN902 CN401 RY402 CN101 WHT [2P] CN401 NTR [10P] Distributor Motor, Auto Door Open, Dispenser, MAIN RELAY Valve Water (Neutral Line) HEATER (Live Line) Wiring Diagram _ 59...

  • Page 62: Reference

    7. REFERENCE 7-1. MODEL NUMBER NAMING RULES F : 2013 9 : Premium 9 : Luxury S : STSS DW : Dishwasher 8 : Premium 7 : Chef or Plus B : Black H : 2014 7 : Best J : 2015 6 : Premium Plus W : White 5 : Better...

  • Page 63: Terminology

    7-2. TERMINOLOGY Circulation Motor A motor that sucks the water remaining on the floor of the dishwasher and injects water using high pressure through the internal water passages to the top, middle and lower nozzles. Drain Pump The pump that drains the polluted water from the dishwasher generated while the dishwasher is running. Heater The heater is located on the water passages inside the dishwasher.
  • Page 64 North & Latin America gspn3.samsungcsportal.com China china.samsungportal.com This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2019 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable All rights reserved. International and/or domestic law.

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