Contents Summary Symbols Used in This Guide Avoid High-Voltage Dangers Recommended Tools for Rivian Vehicle First Responders Identify Rivian Electric Vehicles Secure the Vehicle Chock the Wheels and Put the Vehicle in Park Lift the Vehicle Safely Use Safe Lift Points...
Be Careful When Moving or Storing a Vehicle Use caution when lifting the vehicle or working with submerged vehicles. Tow Rivian electric vehicles on a flatbed only. After the fire is extinguished, store the vehicle away from other vehicles and buildings.
Symbols Used in This Guide The following are the meanings of symbols used in this guide. DANGER Risk of electrocution or electric shock DANGER Risk of major injury such as fire chemical or poison crushing maiming death WARNING Risk of minor injury CAUTION Risk of damage to vehicle or property...
Avoid High-Voltage Dangers Note the following instructions for avoiding high-voltage dangers when responding to an emergency involving a Rivian vehicle: The vehicle is designed to disable high voltage in a crash, but always assume the vehicle is energized. Never cut or damage the Do Not Cut locations on the vehicle.
Recommended Tools for Rivian Vehicle First Responders You will need the following tools to respond to an emergency related to a Rivian vehicle: rubber insulating gloves (class 0) with protectors personal protective equipment wheel chocks (or large blocks of wood)
Identify Rivian Electric Vehicles Identify a Rivian R1T electric vehicle by these features: Front Rear Rivian Compass logo hood ornament Rivian name and model on the tailgate Stadium headlights Side Rivian name on front door Gear Tunnel...
In an emergency, always chock the wheels, put the vehicle in P (Park), and stabilize the vehicle. Rivian recommends these high-voltage insulated tools: wheel chocks (or large blocks of wood) rubber insulating gloves (class 0) with protectors personal protective equipment...
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For Model Year 2022 through 2024 vehicles, pull the loop-shaped release twice. For Model Year 2025 vehicles, pull the solid manual release lever once. IMPORTANT Don't press buttons on the key fob or Rivian phone app that would lock the doors or close the hood.
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Secure the Vehicle 3. Shift into P (Park). Press the button on the end of the lever on the right side behind the steering wheel. NOTE The display shows P when you put the vehicle in P (Park). DANGER If the display shows Ready, the vehicle is in high voltage on mode. Immediately press the brake and press P on the end of the drive stalk to shift into P (Park).
Lift the Vehicle Safely Rivian recommends you use the following tools to lift the vehicle: rubber insulating gloves (class 0) with protectors personal protective equipment vehicle stabilization equipment (jacks, cribbing, airbags) Use Safe Lift Points Lift the vehicle at these points only.
Disconnect the High Voltage Disconnect the high voltage by cutting the vehicle's cut loop. A cut loop is a low-voltage circuit that enables power from the high-voltage battery and supplementary restraint system (SRS). The cut loop is located under the hood and is red with an indicating label. DANGER Cutting the cut loop disconnects both the high-voltage battery and the SRS systems within one minute.
Cut the Cut Loop Rivian recommends you use the following tools when cutting the cut loop: rubber insulating gloves (class 0) with protectors personal protective equipment insulated cable cutter Follow these steps to access the cut loop. The key fob and phone app are the safest options.
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Disconnect the High Voltage 1. Use one of these methods to open the hood: Key fob Phone app Button above the front grille Open Hood button on the center display NOTE There is no manual override cable in the passenger compartment.
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Disconnect the High Voltage 2. Find the yellow cut tag shown. NOTE The cut loop is under the air intake cover.
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Disconnect the High Voltage 3. Grasp the air intake cover by the right side and pull it up.
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Disconnect the High Voltage 4. Find the loop of electrical cable with the yellow cut tag. Cut the loop at one end (1) and at the other end (2). DANGER When you cut in two places and remove a section of the cable, it helps prevent the ends of the cable from touching again.
Disconnect the High Voltage Open the Hood if 12-Volt Power Isn't Working If you can't open the hood normally but you have time, use the manually open the hood procedure. If you don't have time, open the hood quickly using this procedure. 1.
Do Not Cut Never cut or damage the highlighted areas. NOTE The actual location of components and cables may vary. DANGER You could be injured, electrocuted, or die if you cut, pierce, or damage the highlighted areas. These areas contain lithium-ion battery packs, high-voltage cables (up to 450 V), electrical outlet cables (120 V), traditional car batteries (12 V), compressed gas, and triggering devices.
Extricate Occupants Rivian recommends you use the following tools (high-voltage insulated) to extricate occupants: personal protective equipment hydraulic cutter hydraulic spreader metal circular saw rubber insulating gloves (class 0) with protectors, if high-voltage battery components are exposed and present a risk of direct contact Cut High-Strength Steel The highlighted areas contain high-strength steel to protect passengers.
Extricate Occupants Using a Hydraulic Ram If you need to use a hydraulic ram to rescue occupants, stay above the floor level, and do not use the floor inward of the door sill. This is to avoid contacting or damaging the high-voltage battery pack below.
Handle a Damaged High-Voltage Battery Rivian vehicles use a lithium-ion high-voltage battery (up to 450 V) and high-voltage cable next to the axles. In case of fire, do not cut the battery or cables in an attempt to cool it down.
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Handle a Damaged High-Voltage Battery A damaged battery poses a potential electrical hazard that could release harmful and/or flammable gases. DANGER The flammable gases that leak from the battery could ignite. After a fire, clean up by sweeping debris into a pile. Return all debris to the vehicle or containers.
Extinguish a Vehicle Fire IMPORTANT Rivian believes that electric vehicle fires are best addressed with defensive firefighting and management of the environment to minimize risk. Only attempt to extinguish a fire if you have a specific need to do so.
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Extinguish a Vehicle Fire Sudden Rupture Risks DANGER Be aware of airbags, stored gas inflation cylinders, hydraulic shock absorbers, and the on-board air compressor tank.
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Hydraulic shock absorbers Air compression tank NOTE It's safe to use water to put out the fire on a Rivian vehicle because of the properties of current flow and voltage. Undamaged high-voltage electrical systems are normally isolated from the chassis. DANGER Do not cut the battery.
Remove a Submerged Vehicle from Water Rivian recommends that you wear personal protective equipment (PPE) when removing the vehicle from water. Always remove a submerged vehicle from water before you attempt to tow or transport For safety, don't try to recover a submerged vehicle from the water by yourself.
Remove a Submerged Vehicle from Water Recover a Submerged Vehicle You may see small bubbles in the water near the vehicle (microbubbling). This isn't a sign that the water is electrified or will cause a shock. DANGER When handling an emergency, always approach an electric vehicle from the side. Electric vehicles can run silently, and a damaged high-voltage battery can remain energized, allowing the vehicle to move unexpectedly.
WARNING Only transport the vehicle on a flatbed tow truck. Fire Hazard. Towing Rivian vehicles with any wheels on the ground can lead to significant damage and overheating. Extreme overheating can cause a fire. Damage caused by improper towing is not covered under warranty.
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Transport the Vehicle 6. Release the brake pedal and confirm release of the electronic park brake. You can now load the vehicle onto the tow truck. NOTE If you can't release the electronic park brake, lift the rear wheels to load the vehicle onto the tow truck.
Transport the Vehicle Lift the Rear Wheels If the battery is dead or you can't release the electronic park brake, lift the rear wheels to load the vehicle onto a tow truck. DANGER Secure the vehicle and connect it to the tow truck before you lift the rear wheels. The vehicle can roll when you lift the rear wheels.
Transport the Vehicle Load the Vehicle onto the Tow Truck After you've connected the vehicle, you can load the vehicle onto a flatbed tow truck as follows: 1. Ensure the Park brake release is turned on or the rear wheels are lifted. See Prepare the Vehicle for Towing.
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Transport the Vehicle 5. Tie down the vehicle using eight-point retention straps with two points of contact per corner. CAUTION To prevent damage, ensure the straps don't contact the brake lines or suspension components behind the tire. 6. Put the vehicle into Park. 7.
Transport the Vehicle Connect to the Trailer Hitch Connect to the trailer hitch when you can't tow from the front of the vehicle. 1. Ensure the front wheels face forward and are parallel with the vehicle. 2. Secure the steering wheel with a holder or strap to keep the wheels straight. 3.
IMPORTANT A Rivian vehicle includes software that automatically senses battery issues and shuts off charging. However, if the fire is not battery related or the vehicle continues charging, try the charge plug disconnection procedures below.
Remove the Charge Plug with a Key The following serve as keys: Key fob (connected via Bluetooth) Rivian phone app (connected via Bluetooth) Card or wristband (touch the unlock sensor on the vehicle) Follow these steps to remove the charge plug: 1.
Stop Charging in Case of an Emergency Manually Open the Hood Follow these steps if the hood won't open normally: 1. Use a Torx (star) screwdriver with T20 and T25 bits to remove the screws from the inboard side of the left front wheel liner.
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Stop Charging in Case of an Emergency 4. If the latch doesn't release, have a second person gently lift up and push down on the hood while you pull on the cable. 5. Replace the screws after the hood opens.
Stop Charging in Case of an Emergency Manually Release the Charge Plug If the charge plug won't release from the charge port, you can manually release it. NOTES Always stop a charge session before you unplug from a DC fast charger. Go to Energy in the center display, and then choose Stop Charging.
Store the Vehicle Be careful when storing a damaged Rivian electric vehicle after an accident or fire. Be sure to secure it when you park CAUTION Don't use a forklift to move the vehicle. This could puncture the high-voltage battery or other components, and the vehicle weight could exceed the forklift's capacity.
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Store the Vehicle 2. Store the vehicle outside at least 50 ft (15 m) away from other vehicles, structures, or combustible material. Item Description Store 50 ft (15 m) away. NOTE If this spacing can't be achieved, place the vehicle where it can quickly be towed or winched away. Consider access for fire personnel, fire apparatus, and a water supply, and leave space for fire personnel to periodically and quickly reassess with thermal imaging.
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Store the Vehicle 5. Rivian recommends creating a tape barrier around the vehicle in an isolated area of the lot. DANGER Energy that remains in a battery is especially concerning if the high-voltage components or battery are damaged. Exposed wiring and parts can also create an electrical safety hazard.
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