Table of Contents

Advertisement

Quick Links

OWNER'S MANUAL
WASHING MACHINE
Read this owner's manual thoroughly before operating the appli-
ance and keep it handy for reference at all times.
ENGLISH
ESPAÑOL
FRANÇAIS
WM3555H*A
www.lg.com
MFL71521479
Copyright © 2020 LG Electronics Inc. All Rights Reserved.
Rev.00_030620

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the WM3555HWA/00 and is the answer not in the manual?

Questions and answers

Summary of Contents for LG WM3555HWA/00

  • Page 1 OWNER'S MANUAL WASHING MACHINE Read this owner's manual thoroughly before operating the appli- ance and keep it handy for reference at all times. ENGLISH ESPAÑOL FRANÇAIS WM3555H*A www.lg.com MFL71521479 Copyright © 2020 LG Electronics Inc. All Rights Reserved. Rev.00_030620...
  • Page 2: Table Of Contents

    Adding Cleaning Products Control Panel Wash Cycles Cycle Modifiers Dry Cycles Options and Extra Functions 33 SMART FUNCTIONS Using LG ThinQ Application Smart Diagnosis™ Function 37 MAINTENANCE Regular Cleaning Periodic Maintenance Care in Cold Climates 43 TROUBLESHOOTING Before Calling for Service...
  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
  • Page 4: Operation

    • Use this appliance only for its intended purpose. • If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics Customer Information Center for instructions before resuming use.
  • Page 5: Grounding Instructions

    IMPORTANT SAFETY INSTRUCTIONS • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products.
  • Page 6 IMPORTANT SAFETY INSTRUCTIONS Installation • Install the product on a firm and level floor. Operation • Do not place objects on top of the appliance. • Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations.
  • Page 7: Product Overview

    • For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products. Front View...
  • Page 8: Product Specifications

    PRODUCT OVERVIEW Accessories Product Specifications Model WM3555H*A Included Accessories Electrical 120 VAC @ 60 Hz Requirements Min. / Max. Water 20 - 120 psi (138 - 827 Pressure kPa) Dimensions (Width X 24'' X 33 1/2'' X 22'' (60 Height X Depth) cm X 85 cm X 56 cm) Maximum Depth with 42'' (107.5 cm)
  • Page 9: Installation

    INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this washer or transporting it to another location. Choosing the Proper Location Unpacking and Removing Shipping Material Connecting the Inlet Hoses Connecting the Drain Hose Leveling the Washer Final Installation Check WARNING...
  • Page 10: Tools Needed

    10 INSTALLATION WARNING • Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel- Do not contact the following parts while the appliance is energized: pump, valve, motor, control board. Tools Needed •...
  • Page 11: Unpacking And Removing Shipping Material

    INSTALLATION • Remove the bolt assemblies (bolts and Dimensions and Clearances retainers) by wiggling them slightly while pulling them out. 24'' (60 cm) 13/64'' (0.5 cm) Unpacking and Removing Shipping Material Remove all shipping materials from the washer for proper operation and inspect it for shipping damage.
  • Page 12 • Do not reuse old hoses. Use only new hoses when installing the washer. Old hoses could leak or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying hoses. Connect the water supply hoses.
  • Page 13: Connecting The Drain Hose

    INSTALLATION Attach the cold water inlet hose to the cold water inlet on the back of the washer. • Tighten the fittings securely. Turn on both faucets all the way and check for leaks at 4 " (10 cm) both ends of the hoses. Insert the end of the drain hose into the standpipe.
  • Page 14: Leveling The Washer

    14 INSTALLATION bracket, mold or microorganisms could more than necessary can cause the washer to spread to the inside of the washer. vibrate. NOTE • Before installing the washer, make sure that the 4 " (10 cm) floor is clean, dry and free of dust, dirt, water and oil so the washer feet cannot slide easily.
  • Page 15: Testing The Washer

    INSTALLATION Tighten the locknuts WARNING • Turn the locknuts counterclockwise and • Do not use a worn or damaged power cord or tighten them when the washer is level. power plug. Replace or repair it immediately. Failure to do so may result in death, fire, electric shock, or malfunction.
  • Page 16 16 INSTALLATION Select the Downloaded cycle. The default cycle is Rinse+Spin. Press the Start/Pause button to start the wash cycle. Make sure that water is supplied, that the washer does not rock or vibrate excessively, and that it drains well during the spin cycle. NOTE •...
  • Page 17: Operation

    OPERATION OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Sort laundry and load the washer. • Sort laundry by fabric type, soil level, color and load size, as needed. Open the door and load items into the washer.
  • Page 18: Sorting Laundry

    18 OPERATION • Check around the door seal when removing the load for small items that may be caught in the seal. NOTE • The washer rotates the laundry in a way that allows it to use less water while still fully saturating the clothing.
  • Page 19: Fabric Care Labels

    OPERATION Fabric Care Labels Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer’s recommendations. Category Label Directions Hand wash Machine wash, Normal cycle Perm Press/Wrinkle Resistant setting (which has a cool down or cold spray before the slower spin) Washing...
  • Page 20: Bulky Items

    20 OPERATION Bulky Items • Wash thick, bulky items individually. Heavy blankets, comforters, bed spreads, or pet beds can get tangled or cause an unbalanced load if combined with other items. Small Items • Do not wash a single small item. Add enough similar items to the load to prevent an out-of-balance load. •...
  • Page 21: Using The Dispenser

    OPERATION Single-Use Detergent Packs Place liquid or powdered detergent packs in the drum before loading laundry. Do not place detergent packs in the dispenser. Using the Dispenser To add cleaning products to the automatic dispenser: Open the dispenser drawer. Load the laundry products into the appropriate compartments. •...
  • Page 22: Fabric Softener Compartment

    22 OPERATION - Make sure to remove them when using powdered detergent. Powdered detergent will not dispense with the liquid detergent cup and insert in place. • When using powdered detergent, remove the insert and liquid detergent cup from the dispenser. Powdered detergent will not dispense with the liquid detergent cup and insert in place.
  • Page 23: Control Panel

    OPERATION Control Panel Control Panel Features Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. • The door will unlock after a brief pause. NOTE •...
  • Page 24: Time And Status Display

    24 OPERATION Time and Status Display AI DD Indicator • AI DD provides the appropriate drum rotation actions after load sensing is completed. • This indicator lights up when the Normal cycle is selected and operated. Cycle Status Indicators • These LEDs will blink when a cycle is selected to indicate which stages will run. •...
  • Page 25: Wash Cycles

    OPERATION Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting Laundry section.
  • Page 26 26 OPERATION Cycle Sanitary Spin Speed Default: High Available: High, Med., Low, No Spin Cycle Allergiene Description This cycle is a powerful, high-temperature cycle designed specifically to reduce certain allergens. NOTE • Selecting this cycle automatically incorporates steam into the wash cycle. •...
  • Page 27 You can use a smartphone to download a specialized cycle to this cycle position. • The default cycle is Rinse+Spin. This cycle is also available for download. • Refer to the LG ThinQ application to see the cycles available for download. Spin Speed...
  • Page 28: Available Options

    28 OPERATION Available Options †: This option is automatically included in the cycle and cannot be deselected. NOTE • You cannot select any option in the Steam Refresh cycle. • For the Drain + Spin cycle, only the Delay Wash option can be selected. •...
  • Page 29: Dry Cycles

    OPERATION Temp. Always stretch these materials out immediately after drying. Make sure the water temperature is suitable for the type of load you are washing. Permanent Press and Synthetics • Press the Temp. button repeatedly to select the wash and rinse temperature combination for the Do not overload your appliance.
  • Page 30 30 OPERATION Damp Dry ( • Damp Dry ( ) - For damp drying items for ironing Leaves clothes slightly damp for easier ironing. • Fabric Type: Cotton or linen fabrics, ready to iron • Low Temperature ( ) - For delicate fabrics at the end of cycle.
  • Page 31: Options And Extra Functions

    OPERATION Wrinkle Care Press the Power button. This option adds steam after the spin to reduce wrinkles. Select a dry cycle. Turn on the power. Press and hold the Dry button for 3 seconds. Select the desired cycle. Press the Start/Pause button. Press and hold the Steam button for 3 NOTE seconds to select this function.
  • Page 32: Signal On/Off

    • When the function is deactivated, a chime will • To connect the washer to the LG ThinQ sound and the remaining time for the current application, press and hold the Delay Wash cycle will reappear on the display.
  • Page 33: Smart Functions

    When the cycle is complete or the appliance has wireless router manual. problems, you have the option of receiving push • LG ThinQ is not responsible for any network notifications on a smartphone. The notifications connection problems or any faults, malfunctions, are triggered even if the LG ThinQ application is or errors caused by network connection.
  • Page 34 Part 15 of the FCC Rules. These limits function. are designed to provide reasonable protection against harmful interference in a residential Start a cycle from the LG ThinQ application on installation. This equipment generates, uses, and your smartphone. can radiate radio frequency energy and, if not...
  • Page 35: Ic Radiation Exposure Statement

    FCC RF Radiation Exposure download. Statement LG Electronics will also provide open source code This equipment complies with FCC radiation to you on CD-ROM for a charge covering the cost exposure limits set forth for an uncontrolled of performing such distribution (such as the cost of environment.
  • Page 36 If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
  • Page 37: Maintenance

    MAINTENANCE MAINTENANCE • Wipe with a damp cloth. WARNING • Do not touch the surface or the display with • To reduce the risk of fire, electric shock, or injury sharp objects. to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance.
  • Page 38: Cleaning The Dispenser Drawer

    38 MAINTENANCE • For other drum cleaning products, follow • Mineral scale and other spots may be removed the cleaner manufacturer’s instructions and from the stainless steel drum using a soft cloth recommendations. soaked in stainless steel cleaner. • Do not exceed the maximum fill line when •...
  • Page 39: Cleaning The Door Seal

    MAINTENANCE Clean the inserts and drawer with warm WARNING water. • The inlet screens protect the delicate parts of the • Use a soft cloth or brush to clean and to inlet valve from being damaged by particles that remove any residue. could enter the valves with the water supply.
  • Page 40: Cleaning The Drain Pump Filter

    40 MAINTENANCE Flush then reattach the water hoses. • Before reattaching the water inlet hoses, flush them by running several gallons of water through them into a bucket or drain, preferably with the faucets wide open for maximum flow. NOTE •...
  • Page 41: Care In Cold Climates

    MAINTENANCE Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty drum and close the door. • Never use automotive antifreeze. Turn on the washer and press the Spin button. Press the Start/Pause button to start the drain pump for 1 minute. Close the drain pump filter cover.
  • Page 42 42 MAINTENANCE Reconnect the water inlet hoses to the water inlets of the washer and to the faucets. • See Connecting the Water Inlet Hoses for details. Turn on the faucets. Press the Power button to turn on the washer. Press the Spin button to operate spin only cycle for draining and spinning.
  • Page 43: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service.
  • Page 44 44 TROUBLESHOOTING Problem Possible Cause & Solution The load is too small. • Add additional items to allow the washer to balance the load. UNBALANCE ERROR Heavy articles are mixed with lighter items. • Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning.
  • Page 45 TROUBLESHOOTING Noises Problem Possible Cause & Solution Clicking Door lock sounds when the door locks or unlocks. • Normal operation Spraying or hissing Water spraying or circulating during the cycle • Normal operation Humming or Drain pump is pumping water from the washer at times during a cycle. Gurgling •...
  • Page 46 46 TROUBLESHOOTING Operation Problem Possible Cause & Solution Water Leaking Hoses are not connected correctly. • Check hoses and connectors for leaks, cracks, and splits. • Check and tighten hose connections. House drain pipes are clogged. • The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain.
  • Page 47 TROUBLESHOOTING Problem Possible Cause & Solution Incomplete or no Detergent compartments clogged from incorrect filling. dispensing of • Make sure that detergent and additives are put into the correct dispenser compartments. detergent • For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle.
  • Page 48 48 TROUBLESHOOTING Problem Possible Cause & Solution Washer is not filling Filter is clogged. properly. • Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water Inlet Filters in MAINTENANCE. Inlet hoses may be kinked. •...
  • Page 49 TROUBLESHOOTING Problem Possible Cause & Solution Staining Bleach or softener dispensed too soon. • Dispenser compartment was overfilled or closed too quickly, causing the bleach or softener to dispense immediately. Always measure bleach, and never use more than 1 cup. Bleach or softener was added directly to the wash load in the drum.
  • Page 50 50 TROUBLESHOOTING Wi-Fi Problem Possible Cause & Solution Trouble connecting The password for the Wi-Fi network was entered incorrectly. appliance and • Delete your home Wi-Fi network and begin the connection process again. smartphone to Wi-Fi network Mobile data for your smartphone is turned on. •...
  • Page 51: Limited Warranty

    Should your LG Washer (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
  • Page 52 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim.
  • Page 53 LIMITED WARRANTY claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration. Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below.
  • Page 54: Canada

    ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Washer ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase.
  • Page 55 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
  • Page 56 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
  • Page 57 Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
  • Page 58 58 Memo...

This manual is also suitable for:

Wm3555h a series

Table of Contents