Self-Repair ............................3 Disassembly Procedures ........................5 Troubleshooting ..........................40 Exploded Diagrams ......................... 43 FRU (Field Replaceable Unit) List ..................... 44 To remove your personal data ......................45...
Do not attempt to replace other components than those listed above. N O T E : For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. N O T E : Any damage to the product that occur during self-repair, or which has occurred as a result of a careless or unsuccessful self-repair attempt, is not covered by the standard product warranty.
Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. Updating the Drivers: Run Windows Update in order to get the latest drivers from Acer: •...
Disassembly Procedures ⚫ Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal. By performing any of these procedures you acknowledge that any remaining warranty applicable to your computer will be voided.
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⚫ WEEE Annex VII Component These components are classified as requiring selective treatment. ⚫ Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: Place the system on a stable work surface. Remove AC power cord from the system and peripherals Remove all cables from the system.
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Computer Stand Removal 1. Remove the Computer Stand 1.1. Detach the stand cover from the main cover assembly. 1.2. Remove the two screws and loosen the two captive screws securing the computer stand to the main chassis assembly.
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1.3. Detach the computer stand from the main chassis assembly.
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Main Cover Assembly Removal 2. Remove the Main Cover Assembly 2.1. Use a non-marring plastic tool to disengage the latches securing the rear cover assembly to the main chassis assembly. 2.2. Detach the rear cover assembly from the main chassis assembly.
HDD Removal 3. Remove the HDD 3.1. Remove the two screws securing the HDD bracket to the main chassis assembly. 3.2. Slide to disengage the HDD module from the main chassis assembly then lift it away.
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3.3. Remove the four screws securing the HDD module to the bracket. 3.4. Gently remove the HDD bracket from the HDD module.
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Mainboard Bracket/Cover Removal 4. Remove the Mainboard Bracket/Cover 4.1. Remove the eight screws securing the mainboard bracket/cover to the main chassis assembly. 4.2. Detach the mainboard bracket/cover from the main chassis assembly.
Memory Module Removal 5. Remove the Memory modules 5.1. Release the latch on both sides of the DIMM slot (1) and remove the DIMM module from the slot (2). Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above.
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SSD Module Removal 6. Remove the SSD module 6.1. Detach the thermal pad from the SSD1 module. 6.2. Remove the screw securing the SSD module to the mainboard.
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6.3. Remove the SSD module from the mainboard. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
WLAN Module Removal 7. Remove the WLAN module 7.1. Disconnect the WLAN antenna cables from the WLAN module. NOTE: For reference during machine reassembly, note which cable color corresponds to the main and auxiliary connectors. 7.2. Remove the screw securing the WLAN module to the mainboard.
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7.3. Remove the WLAN module from the mainboard. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
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Heatsink Fan Removal 8. Remove the Heatsink Fan 8.1. Disconnect the heatsink fan cable from the mainboard. 8.2. Release the heatsink fan cable from the latch securing it to the main chassis assembly.
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8.3. Remove the adhesive tape securing the heatsink fan to the thermal module. 8.4. Remove the two screws securing the heatsink fan to the main chassis assembly.
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8.5. Detach the heatsink fan from the main chassis assembly.
Thermal Module Removal WARNING: The heatsink becomes very hot when the system is on. Wait for the heatsink to cool off before proceeding with below steps. 9. Remove the Thermal Module 9.1. Loosen the five screws (1~5) and remove one screw (6) securing the thermal module to the mainboard. 9.2.
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GPU Module Removal 10. Remove the GPU Module 10.1. Remove the six screws securing the GPU module to the mainboard. 10.2. Detach the GPU module from the mainboard. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above.
Mainboard Removal 11. Remove the Mainboard 11.1. Disconnect the LVDS cable from the mainboard. 11.2. Disconnect the touch control cable from the mainboard.
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11.3. Disconnect the webcam cable from the mainboard. 11.4. Disconnect the LCD backlight cable from the mainboard.
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11.5. Disconnect the speaker cable from the mainboard. 11.6. Remove the five screws securing the mainboard to the main chassis assembly.
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11.7. Detach the mainboard from the main chassis assembly. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
RTC Battery Removal 12. Remove the RTC battery 12.1. Gently push the RTC battery sideways (1), then lift it off the mainboard (2). Note: WEEE Annex VII component. The RTC battery has been highlighted with the yellow circle as shown above. Please follow local regulations for disposal of used batteries. Caution: Risk of explosion if battery is replaced by an incorrect type.
Speaker Removal 13. Remove the Speakers 13.1. Release the speaker cable from the latches securing it to the main chassis assembly. 13.2. Detach the speakers from the main chassis assembly.
WLAN Antenna Removal 14. Remove the WLAN Antenna 14.1. Release the WLAN antenna cables from the latches and adhesive tape securing them to the main chassis assembly. 14.2. Detach the WLAN antenna from the main chassis assembly.
Upper Rear Cover Removal 15. Remove the Upper Rear Cover 15.1. Remove the eight screws securing the upper rear cover to the main chassis assembly. 15.2. Disengage the latches securing the upper rear cover to the main chassis assembly. 15.3. Detach the upper rear cover from the main chassis assembly.
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Webcam Module Removal 16. Remove the Webcam module 16.1. Release the webcam cable from the latches and adhesive tape securing it to the main chassis assembly. 16.2. Remove the adhesive tape securing the webcam module to the main chassis assembly.
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16.3. Detach the webcam module from the main chassis assembly. 16.4. Disconnect the cable from the webcam module. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
Front Cover Removal 17. Remove the Front Cover 17.1. Disengage the latches securing the front cover assembly to the main chassis assembly. 17.2. Detach the front cover assembly from the main chassis assembly.
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Main Chassis Assembly Removal 18. Remove the Main Chassis Assembly 18.1. Release the LCD backlight cable from the adhesive tape that secures it to the main chassis assembly. 18.2. Remove the six screws securing the main chassis assembly to the middle frame assembly.
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18.3. Detach the main chassis assembly from the middle frame assembly.
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LCD Backlight Cable Removal 19. Remove the LCD Backlight cable 19.1. Release the LCD backlight cable from the latches and adhesive tape securing it to the middle frame assembly. 19.2. Disconnect and remove the LCD backlight cable from the LCD panel.
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Middle Frame Assembly Removal 20. Remove the Middle Frame Assembly 20.1. Remove the nine screws that secure the middle frame assembly to the LCD panel. 20.2. Detach the middle frame assembly from the LCD panel.
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Touch Control Cable Removal 21. Remove the Touch Control cable 21.1. Release the touch control cable from the adhesive tape securing it to the LCD panel. 21.2. Disconnect the touch control cable from the LCD panel.
LVDS Cable Removal 22. Remove the LVDS cable 22.1. Release the LVDS cable from the self-adhesive tape securing it to the LCD panel. 22.2. Disconnect the LVDS cable from the LCD panel.
Troubleshooting This chapter provides troubleshooting information for the Veriton Z6860G/Z4860G AIO Computer Service Guide. ⚫ Power-On Self-Test (POST) ⚫ POST Error Messages List Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but for the most part transparent to the user.
POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List "to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List”.
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Memory test fail If POST detects an error during memory testing, additional information appears giving specifics about the type and location of the memory error. Override enabled - If the system cannot boot using the current CMOS configuration, the BIOS can override the Defaults loaded current configuration with a set of BIOS defaults designed for the most stable, minimal- performance system operations.
To remove your personal data • Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. • Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power icon >...
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