Contacting Dell - Dell Studio One 1909 Setup Manual

Getting Help
Diagnostic Checklist
• Name:
• Date:
• Address:
• Phone number:
• Service Tag/ Express Service Code (located
on a label under the display glass. To view
the Service Tag tilt the display by 40°):
• Return Material Authorization Number
(if provided by Dell support technician):
• Operating system and version:
• Devices:
• Expansion cards:
• Are you connected to a network? Yes /No
• Network, version, and network adapter:
• Programs and versions:
See your operating system documentation
to determine the contents of the computer's
start-up files. If the computer is connected to
44
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.
• Error message, beep code, or diagnostic
code:
• Description of problem and troubleshooting
procedures you performed:

Contacting Dell

For customers in the United States, call
800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active
Internet connection, you can find contact
information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-
based support and service options. Availability
varies by country and product, and some
services may not be available in your area.