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4BARCODE Technology 4B-2084TA User Manual

Thermal transfer/ direct thermal barcode printer
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4B-2084TA/4B-3064TA
THERMAL TRANSFER/
DIRECT THERMAL
BARCODE PRINTER
USER'S MANUAL
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Summary of Contents for 4BARCODE Technology 4B-2084TA

  • Page 1 4B-2084TA/4B-3064TA THERMAL TRANSFER/ DIRECT THERMAL BARCODE PRINTER USER’S MANUAL...

  • Page 2: Table Of Contents

    Contents 1. Introduction......................1 1.1 Product Introduction ..................1 1.2 Product Features....................2 1.2.1 Printer Standard Features ................. 2 1.2.2 Printer Optional Features................3 1.3 General Specifications..................4 1.4 Print Specifications....................4 1.5 Ribbon Specifications..................4 1.6 Media Specifications..................5 2. Operations Overview....................6 2.1 Unpacking and Inspection ................6 2.2 Printer Overview....................
  • Page 3 Setting .......................28 5.2 File Management .....................39 5.3 Printing and debugging...................40 5.4 Language......................41 5.5 Local Information.....................41 6. Troubleshooting.....................43 6.1 Start the Diagnostic Tool ................43 6.2 Printer Function ....................44 6.3 Calibrating Media Sensor by Diagnostic Tool..........45 6.4 Setting Ethernet by Diagnostic Utility (Option) ..........46 7.

  • Page 4: Introduction

    1. Introduction 1.1 Product Introduction Thank you very much for purchasing barcode printer. The slidable paper sensor supports a wide range of paper types and can be used in a variety of printing materials, including paper rolls, paper slicing and folding labels. In addition, other commonly used barcode papers can be used.

  • Page 5: Product Features

    1.2 Product Features 1.2.1 Printer Standard Features The printer offers the following standard features. 203 dpi 300 dpi Product standard feature models models Thermal transfer printing ○ ○ Direct thermal printing ○ ○ ABS plastic enclosure ○ ○ Position adjustable gap sensor ○...

  • Page 6: Printer Optional Features

    1.2.2 Printer Optional Features The printer offers the following optional features. User Dealer Factory Product option feature options options options LCD Operation Panel ○ Internal Ethernet print server (10/100 Mbps) interface ○ Serial RS-232C (2400-115200 bps) interface ○ TF card module ○...

  • Page 7: General Specifications

    (width x length) (1 mm = 8 dots) (1 mm = 11.8 dots) 4B-3064TA: 2, 3, 4, 5, 6 ips Print speed 4B-2084TA: 2, 3, 4, 5, 6, 7, 8 ips (1ips = 25.4mm/s) (inches per second) (1ips = 25.4mm/s) Print speed for peel mode &...

  • Page 8: Media Specifications

    1.6 Media Specifications Media Specifications 203 dpi models 300 dpi models Label roll capacity mm (8”) OD Media type Continuous, die-cut, black mark, fan-fold, notch Media wound type Printing face outside wound & Printing face inside wound Media width (label + Max.

  • Page 9: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the barcode printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 10: Printer Overview

    2.2 Printer Overview 2.2.1 Front View 1. LED indicator 2. Screen (Optional) 3. Buttons 4. Paper exit chute 5. Top cover open tab...

  • Page 11: Interior View

    2.2.2 Internal View 1 Printer top cover 6 Printing head 2 Ribbon rewind spindle 7 Supply hub 8. Media guide 3 Open cover switch 9 Gap sensor 4. Ribbon supply spindle 10 Black mark sensor 5. Rewind spindle...

  • Page 12: Rear View

    2.2.3 Rear View 1. Internal Ethernet interface (Option) 2. RS-232C interface (Option) 3. USB interface 4. microSD card slot 5. Power switch 6. Power jack socket Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.

  • Page 13: Setup

    3. Setup 3.1 Setting up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly...

  • Page 14: Loading The Ribbon

    3.2 Loading the Ribbon 1. Open the top cover by rotating it to the left 2. Insert the paper roll to the ribbon rewind spindle. 3. Insert the left side of ribbon rewind spindle to the ribbon rewind hub first then insert the right side of ribbon rewind spindle to the hole at the right side of ribbon mechanism...
  • Page 15 4. Push the print head open switch forward (as shown) to open the print head 5. Insert the ribbon into the ribbon supply spindle 6. Press the right side (round end) of the supply spindle into the ribbon support block, and then put the left side into the slot.
  • Page 16 7. Pass the ribbon through the print head and flatten it on the r ibbon rewind spindle (empty roll) 8. Rotate the ribbon recovery wheel in the direction of the arrow above until the black area of the ribbon covers the print head and wind the ribbon so that there are no wrinkles on the ribbon.
  • Page 17  Ribbon loading path...

  • Page 18: Loading The Media

    3.3 Loading the Media 3.3.1 Loading the Roll Labels 1.Open the printing head 2. Load the paper roll into the label supply hub and use paper roll Fixing the paper roll to the center of the supply 3. Place the paper roll correctly on the paper roll.
  • Page 19 4.Pull the front end of the paper out (print side up), and pull the paper through the rubber roller after passing under the paper guide and the paper sensor. Adjust the paper guide to the same width as the paper and slightly touch and lock the rear switch 5.
  • Page 20 6. Pull the leader of the ribbon through the print head and stick the leader of the ribbon onto the ribbon rewind paper core. Note: The media sensor position is moveable. Please make sure the gap or black mark is at the location where media gap/black mark will pass through forsensing.
  • Page 21 Media loading path...

  • Page 22: Led And Button Functions

    4. LED and Button Functions This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization).

  • Page 23: Power-On Utilities

    4.3 Power-on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button then turning on the printer power simultaneously and release the button at different color of LED. Please follow the steps below for different power-on utilities. 1.

  • Page 24: Gap/Black Mark Calibration, Self-Test And Dump Mode

     The LED color will be changed as following order： Blue,red  red (5 blinks) blue,red (5 blinks) blue (5 blinks) blue,red (5 blinks)  Blue,red (5 blinks) solid blue Note: Please select gap or black mark sensor by sending GAP or BLINE command to printer prior to calibrate the sensor.
  • Page 25  Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Printer model name & Main board firmware version Printer serial number Printed mileage Main board firmware checksum...
  • Page 26 Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program.

  • Page 27: Printer Initialization

    4.3.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will note be restored to default. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2.

  • Page 28: Default Setting

    2. Release the FEED button when the power indicator is blinking blue, and the printer will reset. Printer configuration will be restored to defaults as below after initialization. Parameter Default setting Speed 200mm/sec (8 ips) (203DPI) 152.4mm/sec (6 ips) (300DPI) Density Label Width 4”...

  • Page 29: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    4.3.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns blue/purple after 5 blue blinks. (Any blue/purple will do during the 5 blinks).

  • Page 30: Skip Auto.bas

    3. When the power indicator is solid red and blue blinks, release Feed button. At this time, the printer will correct the gap sensor, and finally the blue is solid. The LED color will be changed as following:   Blue/red red (5 blinks) Blue/red (5 blinks simultaneously )

  • Page 31: Lcd Operation Panel

    5. LCD operation panel The LCD display version of this printer has four buttons, namely menu, up, down, and feed. The menu button and feed button are respectively served as the “confirm” and “return” buttons after entering the menu. Main menu table Main menu The machine Exit...
  • Page 32 5.1 Setting Settings Exit Date & time Sensor settings Interface settings Printing setting Date Printing speed Status Baud rate Time Printing intensity Sensor correction Check Digit Exit Exit Data bit Printing direction Stop bit Printing mode Offset adjustment X printing line adjustment Y printing line adjustment X-axis reference point Y-axis reference point...
  • Page 33 5.1.1 Printing setting Printing speed 2 -8 Printing intensity 0-15 Printing direction Printing mode None Paper tearing mode Paper pealing mode cutting mode Batch paper Printing setting 式 -999 ~ +999 Offset adjustment X printing line adjustment -999 ~ +999 Y printing line adjustment -999 ~ +999 X-axis reference point...
  • Page 34 5.1.1- 1.1 Printing speed setting Use this option to set the printer's printing speed. The adjustment range is 2 ~ 8 ips, and the interval between increase or decrease is 1 ips. Press UP button to increase the numerical value Press DOWN button to decrease the numerical value Press MENU button to confirm the setting.
  • Page 35 5.1.1- 1.4 Printing mode setting Use this option to set the printer's printing mode . When this option is entered, this ">" diagram refers to the current printing mode. Press DOWN button to move the cursor left or right. Press UP button to set the range” + - “or “0 ~ 9 “. Press MENU button to confirm finish.
  • Page 36 Use this option to adjust the label printing position and the label stopping position. Press DOWN button to move the cursor left or right. Press UP button to set the range” + - “or “0 ~ 9 “. Press MENU button to select “Finish”. Press FEED button to cancel the setting and return to the previous menu.

  • Page 37: Sensor Setting

    5.1.1 - 1.9 country code Use this option to set the country code of the printer. When this option is entered, this ">" diagram refers to the currently set mode. Press UP and DOWN button to select the mode you want to set Press MENU button to complete the setting Press FEED button to cancel the setting and return to the previous menu.
  • Page 38 A. gap mode Press the up and down keys to select the sensor type. Press the Menu button to complete the setting. Press the eject button to cancel the setting and return to the previous menu. Automatic gap correction When this option is entered, the above message will appear and the printer will enter 2~3 pieces of label paper for sensor correction.
  • Page 39 When entering this option, the LCD display will display the above information, and the printer will take 2 ~ 3 pieces of paper for sensor calibration. C. Continuous paper mode Press UP and DOWN button to select the sensor type and press the menu key to complete the setting. Automatic continuous paper correction When you enter this option, you will see the above message and the printer automatically corrects the paper for the sensor.
  • Page 40 5.1.4 Serial Port Settings 5.1.4.1 Baud rate This option sets the transmission speed of the printer RS-232. When this option is entered, this ">" diagram refers to the currently setting mode. Press UP and DOWN button to select the mode you want to set Press MENU button to complete the setting.
  • Page 41 This option sets the RS-232 data bits. When this option is entered, this ">" diagram refers to the currently set mode. Press UP and DOWN button to select the mode you want to set up or down. Press MENU button to complete the setting. Press FEED button to cancel the setting and return to the previous menu.

  • Page 42: File Management

    5.2 File Management This option allows you to view the usage of memory Flash TF card in printer and file management. 5.2.1 List of files This option can display, delete, and execute (.BAS) documents stored in memory. Display file: Delete file: press DOWN button to delete the file Execute file: press MENU button to execute the file...

  • Page 43: Printing And Debugging

    5.2.2 Memory space This option allows you to view the remaining memory space. 5.2.3 Deleting files This option deletes files. 5.3 Printing and debugging...

  • Page 44: Language

    5.3.1 Printing a Self-Test Page When you choose to print a self-test page, the printer automatically prints out the printer's internal settings. 5.3.2 Debug Mode When this feature is selected, the printer will enter debug mode. Note: Printing the self-test page and debug mode is the same as without the LCD version. 5.4 Language This option sets the language displayed on the screen.
  • Page 45 his option initializes the printer or looks at the serial number and the number of miles printed. UP and DOWN button Press keys to select the mode you want to set Press MENU button to complete the setting. Press FEED button to cancel the setting and return to the previous menu.

  • Page 46: Troubleshooting

    6. Diagnostic Tool ZHUHAI HENGQUAN’s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and settings in an instant, which makes it much easier to troubleshoot problems and other issues.

  • Page 47: Printer Function

    6.2 Printer Function 1. Select the PC interface connected with barcode printer. The default interface setting is USB interface. If USB interface is connected with printer, no other settings need to be changed in the interface field. 2. Click the “Printer Function” button to setup. 3.

  • Page 48: Calibrating Media Sensor By Diagnostic Tool

    6.3 Calibrating Media Sensor by Diagnostic Tool 6.3.1 Auto Calibration 1. Make sure the media is install ready and print head mechanism is closed. (Please refer to section 3.3.) Note: The media sensor position is moveable. Please make sure the gap ( ) or black mark is at the location where media gap/black mark will pass through for Sensing.

  • Page 49: Setting Ethernet By Diagnostic Utility (Option)

    6.4 Setting Ethernet by Diagnostic Utility (Option) The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces. 6.4.1 Using USB interface to setup Ethernet interface 1.

  • Page 50: Using Rs-232 Interface To Setup Ethernet Interface

    6.4.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. 4. Select “COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters.

  • Page 51: Using Ethernet Interface To Setup Ethernet Interface

    6.4.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. 4. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address, subnet mask and gateway for the on board Ethernet.
  • Page 52 Users can also change the “Printer Name” by another model name in this fields then click “Set Printer Name” to take effect this change. Note: After clicking the “Set Printer Name” or “Set IP” button, printer will reset to take effect the settings.

  • Page 53: Troubleshooting

    7. Troubleshooting 7.1 Common Problems The following guide lists the most common problems that may be encountered when operating this barcode printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 54 * Re-connect cable to interface. * If using serial cable, - Please replace the cable with pin to pin connected. - Check the baud rate setting. The default baud rate setting of printer is 9600,n,8,1. * If using the Ethernet cable, - Check if the Ethernet RJ-45 connector bule LED is lit on.
  • Page 55 * Label size is not specified * Check if label size is setup correctly. properly. * Calibrate the sensor by Auto Gap or Skip labels when printing * Sensor sensitivity is not set Manual Gap options. properly. * Clear the GAP/Black mark sensor by * The media sensor is covered blower.

  • Page 56: Maintenance

    8. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab  Lint-free cloth  Vacuum / Blower brush  Medical alcohol  2. The cleaning process is described as following, Printer Part Method Interval...

  • Page 57: Revise History

    Update record Date Content Editor Release V1.00 Nelson 2019/04/21...

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