Dell Precision T3913 Quick Reference Manual page 34

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34
Quick Reference Guide
Problem Description
No memory modules are detected.
Suggested Resolution
1
Reseat the memory modules to
ensure that your computer is
successfully communicating with
the memory.
2
Restart the computer.
3
If the problem still exists, remove
all the memory modules and
install one memory module in
connector DIMM_1.
4
Restart the computer.
The following message appears:
Alert! Operating in Debug
Mode. Please Populate
Memory in Pairs for
Normal Operation.
5
Press <F1> to boot to the
operating system.
6
Run the Dell Diagnostics.
7
If the memory module passes, shut
down the computer, remove the
memory module, and then repeat the
process with the remaining memory
modules until a memory error occurs
during start-up or diagnostic testing.
If the first memory module tested is
defective, repeat the process with the
remaining modules to ensure that the
remaining modules are not defective.
8
When the defective memory module
is identified, contact Dell for
a replacement.
NOTE:
If necessary, the computer can
operate in debug mode until new memory
modules are installed.