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USER MANUAL WASHING MACHINE
2
EN
EWF10******
EWF12******

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Do you have a question about the UltimateCare 900 EWF10 Series and is the answer not in the manual?

Questions and answers

Lina Tan
April 24, 2025

Do you sell the round knob on the control panel. Mine is broken and I am not able to turn or do setting

Summary of Contents for Electrolux UltimateCare 900 EWF10 Series

  • Page 1 USER MANUAL WASHING MACHINE EWF10****** EWF12******...
  • Page 2: Table Of Contents

    Welcome to Electrolux! Thank you for choosing our appliance. Get usage advice, brochures, troubleshooter, service information, buy accessories & spare parts, online product registration: www.electrolux.com CUSTOMER CARE AND SERVICE We recommend the use of original spare parts. When contacting Service, ensure that you have the following data available.
  • Page 3: Safety Information

    1. SAFETY INFORMATION 1.1 Conditions Of Use This appliance is intended to be used in household and similar applications such as: • staff kitchen areas in shops, offices and other working environment; • farm houses; • by clients in hotels motels, and other residential type environments;...
  • Page 4: Child Safety

    1.2 Child Safety • This machine is not intended for use by children or infirm persons without supervision. • The children should be supervised to ensure that they do not play with the appliance. • The packaging components (e.g. plastic film, polystyrene) can be dangerous to children-danger of suffocation! Keep them out of children’s reach.
  • Page 5: Electrical Connection

    1.4 Installation • Never use the machine if the power supply cable, the control panel, the • This appliance is heavy. Care should working surface, or when the base is be taken when moving it. damaged; and where the inside of the machine is accessible.
  • Page 6: Product Description

    2. PRODUCT DESCRIPTION 2.1 Special features • The Wi-Fi connection and Remote Start enable you to start a cycle, to Your new machine meets all modern interact with your washing machine requirements for effective treatment and to check the washing cycle status of laundry with low water, energy and in remote control.
  • Page 7 2.2.1 Detergent Dispenser (AutoDose 2.2.4 Level Adjustment feet Tanks and Manual Compartments) For details about using the Detergent dispenser with AutoDose tanks and manual compartments refer to section 9.2 2.2.5 Transit Bolt (when remove) 2.2.2 Door (when open) Rating Label Drum Lifter Stainless...
  • Page 8: Technical Data

    3. TECHNICAL DATA Dimensions (Height / Width / Depth) 850 x 600 x 659 mm Power supply (Voltage / Frequency) 220 - 240 V~/ 50 Hz EWF10******: 2000 W Total power absorbed EWF12******: 2100 W Water supply pressure (Maximum / Minimum) 0.8 MPa / 0.05 MPa Maximum Spin Speed 1400 rpm...
  • Page 9 4.2 Positioning WARNING! Before proceeding with installation, read the safety information, and dimension preferred. 600 mm 659 mm 575 mm 850 mm 930 mm ENGLISH 9...
  • Page 10 20 mm 20 mm CAUTION! When installing the product make sure the levelling feet is not pressing on the power cord. When the machine is levelled, try to rock it from corner to corner. If it does rock, adjust the legs again wall until it is levelled and does not rock.
  • Page 11: Water Inlet

    4.3 Water Inlet Connect the water inlet hose to a tap Max. Max. with 3/4” BSP thread. Use the hose 117 cm 91 cm supplied with the machine. DO NOT USE OLD HOSES. The inlet hose must not be lengthened. If it is too short and you do not wish to move the tap, you will have to purchase a new, longer hose specially designed for...
  • Page 12 Max. 90 cm Min. 60 cm • In a sink, drain pipe branch. This branch must be above the trap so that the bend is at least 60 cm above the ground. Max. Max. Push the drain hose onto the spigot 41 cm 88 cm and secure with a clip, ensure a loop...
  • Page 13: Control Panel And Smartselect

    5. CONTROL PANEL AND SMARTSELECT 5.1 Control Panel Description 5.2 SmartSelect Programme selector knob Menu touch key SmartSelect is a new and unique feature that allows the user to select the Display correct washing settings based on the SmartSelect touch key soil level of the fabrics, taking care of the garments and enhancing the user •...
  • Page 14: Dial And Buttons

    5.4 Main symbols legend Symbol Description Symbol Description SmartLeaf feedback icon Child Lock icon Prewash icon Rinse Hold icon App Shortcut icon Add clothes icon Remote Start Mode icon Door locked icon Wi-Fi connection icon Favourite icon Steam icon Notification icon Detergent icon Softener icon 6.
  • Page 15 • To go back to the main list, turn the dial to the left to the Back to main list position and press the left soft key next to Back indication. • Turn the dial further to the left to view, from point one to three, the Favourites programmes to be saved or already saved.
  • Page 16: Remote Start

    6.5 Start/Pause 6.4 Right/Left soft key Tap the Start/Pause button to start, The two soft keys buttons are located pause the appliance or interrupt a on the right and the left of the display. running programme. Tap the right soft key to prompt the A message in the display inform action that appears on the right bottom...
  • Page 17: First Time Start-Up

    2. Light To activate one of this options This option is recommended for very turn the dial to select the desired lightly soiled clothing, without visible programme. stains. The suggested temperature is The default soil level icon light on. cold. To change it tap on the related icon.
  • Page 18: Water Hardness

    Rotate the knob to select the right Water Hardness level and tap on the right soft key confirm the default setting. The display suggests to set the proper water hardness level to improve the Tap on the left soft key to return washing results.
  • Page 19: The Autodose Technology (Autodosing)

    9. THE AUTODOSE TECHNOLOGY (AUTODOSING) Read this chapter carefully. In some programmes, AutoDose is deactivated (the indicators and/or are not displayed and the 9.1 Introduction display shows OFF) because there are Right detergent and fabric softener garments requiring special detergents dosage takes better care of the laundry or treatments.
  • Page 20 you may need to change the factory setting. Read in the paragraph 'AutoDose configuration mode' how to change the basic setting, but before: 1. Identifying the water hardness level. Check the water hardness level in your area. The levels are generally indicated as: soft, medium and hard.
  • Page 21: Water Hardness Levels

    Water hardness levels Water hardness range Levels ˚f ˚d ˚e mmol/l Soft < 15 < 8 < 10 < 1.4 < 140 Medium 15-25 8-14 0-17 1.5-2.5 150-250 Hard > 15 > 14 > 17 > 2.5 > 250 French degrees German degrees English degrees Factory setting, able to satisfy most of the use...
  • Page 22 9.5 AutoDose - Setup Linked mode If Linked Detergent is not available for a certain programme, the display To make this option available on will show "AutoDose OFF" and pressing the control panel, this function must be the AutoDose key will generate an error enabled in our app.
  • Page 23 3. Gently pour only liquid detergent in 6. Gently close the detergent dispenser, till click engagement. the AutoDose detergent tank . Fill up to the maximum indicated level 9.7 AutoDose low level indication 4. Gently pour only liquid softener in the Do not refill the AutoDose tanks AutoDose fabric softener tank .
  • Page 24 Some notifications have actionable 9.8 Switching from AutoDose to choices, like the tank refill that takes you manual dosing to the AutoDose guide. The display show clearly if is required the It is possible to disable AutoDose refill for detergent or softener. function for one or both tanks by pressing related button symbol.
  • Page 25 9.9 Manual filling the detergent 3. If desired, pour the fabric softener in and additives the compartment You may need to use a different detergent or fabric softener than the ones used in the AutoDose tanks. First, make sure that the AutoDose tanks are disabled and then pour the detergent and/or other treatments in the manual compartments.
  • Page 26: Programmes

    If you press the Start/Pause button, a specific popup view is showed indicating to close the drawer. Then the display returns to the previous paused state. This will happen even if the user turned AutoDose off. To restart the programme, ensure the drawer is properly closed and press Start/Pause button.
  • Page 27 Note for test institutions: • Loading sequence for Performance testing can be found using the following QR code. • Any further data required for performance tests shall be provided upon request. Request can be made to the following address: https://www.electrolux.com.au/support/contact-us/ ENGLISH 27...
  • Page 28: Programme Options Compatibility

    Programme Options Compatibility The options are not selectable with all washing programmes, an option can exclude another one. In this case the appliance doesn't allow you to set the incompatible preference together. Make sure the screen and the soft keys are always clean and dry. When you set a washing programme and enter the Menu , the display shows the available options.
  • Page 29 SensorWash is always on. The machine will automatically check the dirt level and detergent residue* in your laundry when using this option. It will automatically adjust the washing time and number of rinses according to the load to ensure your clothes are clean. An affected to increase or decrease in the operating time of the machine.
  • Page 30 Programme Options Compatibility The options are not selectable with all washing programmes, an option can exclude another one. In this case the appliance doesn't allow you to set the incompatible preference together. Make sure the screen and the soft keys are always clean and dry. When you set a washing programme and enter the Menu , the display shows the available options.
  • Page 31 10.3 Woolmark Apparel Care - 10.4 Woolmark Apparel Care - Blue Green The wool wash cycle of this machine The wool wash cycle of this machine has been approved by The Woolmark has been approved by The Woolmark Company for the washing of wool Company for the washing of wool garments labelled as "hand wash"...
  • Page 32: Wi-Fi Connectivity Setup

    To connect the appliance to a Wi-Fi create an account, and accept the network, tap and hold the Remote Start Terms and Conditions and Electrolux’s Mode key button for 5 seconds. It is also Privacy Policy in the app to use the...
  • Page 33: Over-The-Air Update

    Connecting your appliance After confi rming the reset the display shows the message "Network is reset" and the Wi- Fi is set off . Before proceeding with next steps, be sure that our app has been downloaded and configured and you smart device connected to your home network.
  • Page 34: Options

    12. OPTIONS 12.1 Introduction 12.3 Prewash Several additional options are available Use this option to add a pre-wash phase for each programme. Check compatibility at 30 °C before the washing phase. in the programme table section. This option is recommended for heavily soiled laundry, especially if containing After 10 seconds of inactivity the sand, dust, mud and other solid particles.
  • Page 35: Hygienic Care

    • You can activate this option by 12.5 Hygienic Care pressing the right soft key . The display shows the hours of the time to Select this option to add approximately end starting from 3 hours. (This option 30 minutes of tumbling in vapour after the makes it possible to define the end of rinse cycle.
  • Page 36: Child Lock

    • Before pressing the Start/Pause button the appliance cannot start. The display shows the icon Child Lock in the middle of the display. To remove the Finish In option: • Navigate through the Menu to the Finish In option. • Reduce the time by pressing the left soft key until the display shows OFF.
  • Page 37 • Confirm the row by tapping the right soft key • After two seconds, the display will show the selected cycle as a favourite recognizable by a heart at the top of the screen. It is not possible to delete you favourite cycle on the appliance.
  • Page 38: Settings

    13. SETTINGS 13.1 Machine Setting 13.3 Wi-Fi In this part are explained the main With this option you edit Wi-Fi settings. settings of the appliance. Tap on the right soft key to access the settings. You can: • Enable Wi-Fi network. •...
  • Page 39: Display Brightness

    13.9 End alert 13.6 SensorWash With this setting you can change the Intelligently assesses the dirt and Cycle End Alarm. detergent residue in your laundry. The To activate/deactivate or modify the SensorWash adjusts the washing time sounds: and rinse cycles to match the load. This not only ensures optimal cleanliness •...
  • Page 40: Daily Use

    2. Tap on the left soft key to Cancel. Go back to the previous view by 3. Tap on the right soft key to confirm tapping the left soft key the reset. Performing the reset will take a few seconds. 13.12 Settings reset to factory Settings reset to factory default default...
  • Page 41: Loading The Laundry

    Tap on the different soil level of the CAUTION! SmartSelect to the right on the control • Make sure that no laundry stays panel. between the seal and the door. There Vapour Refresh programme can be is a risk of water leakage or damage selected in the SmartSelect area.
  • Page 42: Interrupting A Programme And Changing The Options

    14.8 Interrupting a programme To add or to remove garments: and changing the options 1. Touch the Start/Pause key button. In the display the related door lock icon goes off. When the programme is running, you can change only some options: 2.
  • Page 43: Draining Water Out After End Of Cycle

    14.12 Draining water out after end of cycle If you have chosen a programme or an option that does not empty out the water of the last rinse, the programme is completed, but: • Draining phase is shown in the display and the door is locked •...
  • Page 44: Washing Hints And Tips

    15. WASHING HINTS AND TIPS 15.1 Sorting The Laundry • Wash bras, pantyhose and other delicates in Follow the wash code symbols on each a mesh laundry bag, garment label and the manufacturer’s which you can washing instructions. Sort the laundry purchase from your as follows: whites, coloureds, synthetics, supermarket.
  • Page 45: Removing Stains

    15.5 Removing Stains 15.6 Detergents Type and Quantity Stubborn stains may not be removed by Low suds detergent is required for this just water and detergent. It is therefore machine to prevent over suds problems, advisable to treat them prior to washing. unsatisfactory washing result and harm to the machine.
  • Page 46: Saving Tips

    Use the correct quantity of water washing. softener. Follow the instructions that you find on the packaging of the product./or www. 15.7 Saving tips electrolux.com Let the SmartSelect function guide you to save energy and water. Light and Normal options can be used the most of the time.
  • Page 47: International Wash Code Symbols

    16. INTERNATIONAL WASH CODE SYMBOLS These symbols appear on fabric labels, in order to help you choose the best way to treat your laundry. Energetic wash Max. wash Max. wash Max. wash Max. wash DO NOT temperature temperature temperature temperature Hand wash wash at all 95 °C...
  • Page 48: Care And Cleaning

    17. CARE AND CLEANING This could generate bad odours and WARNING! mildew. You must DISCONNECT the appliance To eliminate these deposits and from the electricity supply, before hygienize the inner part of the appliance, you can carry out any cleaning or run a maintenance wash at least once a maintenance work.
  • Page 49 17.6 Cleaning The Detergent 3. Press the catch on the back as indicated in the picture and lift up the Dispenser and The Autodose top cover to open. Tanks CAUTION! If you change detergent type as brand, concentration, and thickness, then it is suggested to clean the detergent drawer.
  • Page 50 5. Turn the dispenser up side down and open the bottom cover as indicated in the picture. 6. Make sure that all detergent residue is removed from the conveyor. Use only soft damp clothes. 7. Put bottom cover back to its position by aligning its holes on drawer hooks as indicated in the picture.
  • Page 51: Cleaning The Drain Pump

    17.7 Cleaning The Drain Pump Disconnect the mains plug from the mains socket. Regularly examine the drain pump and make sure that it is clean. Clean the drain pump if: • The appliance does not drain the water. • The drum cannot turn. 9.
  • Page 52 2. Place a suitable water container Turn the filter counter-clockwise to below the recess of the drain pump to remove it. collect the water that flows out. Press the two levers and pull forward the drainage duct to let the water flow out.
  • Page 53: Cleaning The Water Inlet Filter

    6. Make sure that the impeller of the pump can turn. If this does not occur, contact the service centre. 9. Close the drain pump door. 17.8 Cleaning The Water Inlet Filter 7. Clean the filter under the water tap. If your water is very hard or contains traces of lime deposit, the water inlet filter may become clogged.
  • Page 54 4. Remove the inlet hose behind the appliance. Install the valve filter back to the housing. 5. Use a suitable tool pulling filter from the valve (e.g. long nose pliers) as picture. 6. Install the inlet hose again. Make sure that the couplings are tight to prevent leakages.
  • Page 55: Emergency Drain

    17.9 Emergency Drain If the appliance cannot drain the water, carry out the same procedure, described in 'Cleaning the drain pump' paragraph. If necessary, clean the pump. When you drain the water with the emergency drain procedure, you must activate the drain system again: 1.
  • Page 56: Troubleshooting

    18. TROUBLESHOOTING 18.1 Possible Failures Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Centre, please check troubleshooting below. Once the problem has been eliminated, press the Start/Pause button to restart the programme.
  • Page 57 Malfunction Possible cause Solution The drain hose is squashed or Check the drain hose connection. kinked. The drain pump is clogged. Clean the drain filter. Machine does not empty and/or does The option "Rinse Hold" has been Press Start/Pause touch key to not spin: selected.
  • Page 58 Malfunction Possible cause Solution There is very little laundry in the Load more laundry. drum. Machine vibrates or is Unstable floors e.g. wooden Refer to relevant paragraph in noisy: floors. "Positioning" section. Detergent over dose. Reduce the detergent quantity or use another one.
  • Page 59: Emergency Door Opening

    If you are unable to identify or solve the problem, contact our service centre. Before calling, make a note of the model, serial number in the rating label behind the door when you open, and purchase date of your machine. 18.2 Emergency Door Opening In case of power failure or appliance failure, the appliance door remains...
  • Page 60: Environment Concerns

    19. ENVIRONMENT CONCERNS 19.1 Packaging Materials 19.3 Ecological Hints The materials marked with the symbol To save water, energy and to help are recyclable. protect the environment, we recommend that you follow these tips: >PE<=polyethylene • Normally soiled laundry may be >PS<=polystyrene washed without pre-washing in order >PP<=polypropylene.
  • Page 61 ENGLISH 61...
  • Page 62 G0044681-001-A28643707...

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