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OWNER'S MANUAL
WASHER AND DRYER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
WD11614GBB
MFL72076883
Rev.01_010225
Copyright © 2024-2025 LG Electronics. All Rights Reserved
Scan the QR code to see the manual.
www.lg.com

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Summary of Contents for LG WD11614GBB

  • Page 1 Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH WD11614GBB www.lg.com MFL72076883 Rev.01_010225 Copyright © 2024-2025 LG Electronics. All Rights Reserved...
  • Page 2: Table Of Contents

    Preparing the Wash Load ................25 Adding Detergents and Softeners ..............26 Programme Table ....................28 Drying Programme ..................34 Extra Options and Functions ................37 SMART FUNCTIONS LG ThinQ Application ..................40 Smart Diagnosis ....................42 MAINTENANCE Cleaning After Every Wash................44 Cleaning the Appliance Periodically ..............44 TROUBLESHOOTING...
  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 4: Maximum Capacity

    SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • Page 5 SAFETY INSTRUCTIONS • Remove all objects from pockets such as lighters and matches. • The appliance is not to be used if industrial chemicals have been used for cleaning. Installation • This appliance should only be transported by two or more people holding the appliance securely.
  • Page 6 • Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
  • Page 7 • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the...
  • Page 8 SAFETY INSTRUCTIONS Disposal • Before discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse. • Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging materials can cause suffocation.
  • Page 9: Installation Parts And Specifications

    INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Control Panel Power Plug Detergent Dispenser Drawer Transit Bolts Drum Drain Hose Door Cover Cap Drain Plug Drain Pump Filter Levelling Feet...
  • Page 10: Specifications

    INSTALLATION Specifications Model WD11614GBB Power Supply 220‒240 V~, 50 Hz Product Weight 70 kg Dimension(mm) 1100...
  • Page 11 INSTALLATION Accessories Cold Supply Hose Anti–slip Sheets Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes...
  • Page 12: Installation Place Requirements

    INSTALLATION Installation Place Index Clearance (mm) Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. WARNING Installation Location • This appliance must only be used for domestic household purposes and should not be used in •...
  • Page 13: Unpacking The Appliance

    INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Ventilation Lifting the Appliance Off the Foam Base • Make sure that air circulation around the...
  • Page 14: Levelling The Appliance

    INSTALLATION Levelling the Appliance Starting with the bottom two transit bolts use the spanner (included) to fully loosen all Checking the Level transit bolts by turning them counterclockwise. When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions).
  • Page 15 • Do not install the washing machine on a plinth, Failure to do so may cause vibration or noise. stand or elevated surface unless it is manufactured by LG Electronics for use with this model. Using Anti-Slip Sheets This feature may vary depending on the model Check if the appliance is perfectly level using a purchased.
  • Page 16: Connecting The Water Supply Hose

    • Do not attach the adhesive side of anti- slip sheets to the feet of the appliance. NOTE • Additional anti-slip sheets are available at LG Electronics service centre. Connecting the Hose to the Water Tap Connecting Screw-Type Hose to Tap with Thread...
  • Page 17 INSTALLATION Connecting Screw-Type Hose to Tap Without Connecting One Touch Type Hose to Tap Thread Without Thread Loosen the 4 fixing screws Unscrew the adapter ring plate and loose the 4 fixing screws. Remove the guide plate if the tap is too large to fit the adapter.
  • Page 18: Installing The Drain Hose

    INSTALLATION connector latch plate. Make sure the adapter • Make sure that the hose should not be kinked or locks into place. trapped. Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor.
  • Page 19 INSTALLATION • Connect the elbow bracket a within 10 cm of the end of the drain hose. • Ensure that the drain hose is inserted no more than 15 cm into the drain. • When installing the drain hose to a sink, secure it tightly with string.
  • Page 20: Operation Operation Overview

    OPERATION OPERATION Operation Overview Add cleaning products or detergent and softener. Using the Appliance • Add the proper amount of detergent to the detergent dispenser. If desired, add bleach Before the first wash, select the Cotton wash or fabric softener to the appropriate areas of programme and add a half amount of the the dispenser.
  • Page 21 OPERATION from the appliance to reduce wrinkling. Check around the door seal when removing the load for small items that may be caught in the seal.
  • Page 22: Control Panel

    • This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
  • Page 23 OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature or spin speed settings for the selected programme. • The current settings are shown in the display. • Press the button for that option to select other settings. Display •...
  • Page 24 OPERATION Description lights up when the beep is off. lights up when the Rinse+ option is activated. lights up when the Pre Wash option is activated. lights up when the appliance is connected to Wi-Fi network at home. lights up when the programme starts and the door is locked.
  • Page 25: Preparing The Wash Load

    OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • The dashes under the symbol give you then prepare the clothes according to the symbols information about the type of fabric and the on their care labels. maximum allowance of mechanical stress.
  • Page 26: Adding Detergents And Softeners

    OPERATION Adding Detergents and NOTE Softeners • Do not let the detergent harden. Doing so may lead to blockages, poor rinse performance or Detergent Dosage odour. • Full load: According to manufacturer’s • Detergent should be used according to the recommendation.
  • Page 27 OPERATION • Be careful not to get a hand caught in the Open the door and put detergent tablets into drawer while closing. the drum before loading the clothes. • It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle.
  • Page 28: Programme Table

    OPERATION Programme Table Washing Programme AI Wash 40 ℃ (Cold to 60 ℃) Max. Load: 3 kg Description AI Wash provides the appropriate drum rotation actions after load sensing is completed. • It washes softly for waterproof fabrics, and strongly for water permeable fabrics. NOTE •...
  • Page 29: Extra Options

    OPERATION Delicates 20 ℃ (Cold to 40 ℃) Max. Load: 3 kg Description Washes machine-washable lingerie, sheer and lacy clothes. Hand/Wool 30 ℃ (Cold to 40 ℃) Max. Load: 2 kg Description Washes hand-washable and machine-washable delicate clothes such as washable wool, lingerie, dresses etc.
  • Page 30 OPERATION NOTE • Rinse+ option can be selected for every washing programme in this table except the Dry Only programme. • Delay End and Add Item options can be selected for every washing programme in this table. Programme Steam Pre Wash TurboWash Condensing AI Wash...
  • Page 31 OPERATION Spin Speed Programme Default Available Easy Care 1400 rpm Allergy Care 1400 rpm Delicates 800 rpm Up to 800 rpm Hand/Wool 800 rpm Up to 800 rpm Speed 14 400 rpm Dry Only -/1000/1200/1400 rpm Wash+Dry 1400 rpm 1000 to 1400 rpm NOTE •...
  • Page 32: Consumption Data

    OPERATION Consumption Data Unit Description kg: Laundry load h:mm: Programme duration kWh: Energy consumption ℃: Maximum temperature inside the treated textile Litres: Water consumption rpm: Maximum spin speed %: Remaining moisture at the end of spinning phase. The higher is the spin speed, the higher is the noise and the lower is the remaining moisture.
  • Page 33 OPERATION • The most efficient programmes in terms of energy consumption are generally those that perform at lower temperatures and longer duration. • The test results depend on water pressure, water hardness, water inlet temperature, room temperature, type and amount of load, degree of soiling utilized detergent, fluctuations in the main electricity supply and chosen additional options.
  • Page 34: Drying Programme

    OPERATION Drying Programme Blankets and Duvets Check fabric care labels on blankets and duvets General Tips for Drying before using the drying programme. Some blankets and duvets may shrink by the heated air. Use the automatic programmes to dry most loads. Electronic sensors measure the temperature of the Rubber and Plastics exhaust to increase or decrease drying...
  • Page 35 OPERATION Time 30/60/120 minutes Press the Power button. Change the drying time according to the maximum load. • Fabric Type: Cotton, towels Select a wash programme. • Max. Load: 1 kg (30 minutes), 2 kg (60 minutes), 4 kg (120 minutes) Add detergent.
  • Page 36 OPERATION Press the Start/Pause button. NOTE • If you select the programme, you will be unable to select a dry programme. If this occurs, press the Power button twice to cycle the machine off and back on. Using Air Condensing Function The conventional drying function circulates water around the drum condensing moisture in the drum to dry clothes.
  • Page 37: Extra Options And Functions

    OPERATION Extra Options and Select a washing programme. Functions You can use the extra options and functions to Customize the washing programme (Temp., customize the programmes. Spin and Rinse+) as necessary. Customizing a Washing Programme Press the Start/Pause button. Each programme has default settings that are Only Using a Spin Function selected automatically.
  • Page 38 OPERATION Follow the next steps to use a special Select a washing programme. option. Press the Power button. Press the Start/Pause button. Select a washing programme. Press the Add Item button as necessary. Change the washing programme (Rinse+, Open the door after it unlocks itself and add or Temp.
  • Page 39 OPERATION time may vary due to water temperature, clothes Beep On/Off and other factors. This appliance plays a melody when it starts and stops. • To cancel the function, the Power button should be pressed. • Press and hold the TurboWash and Dry buttons simultaneously for 3 seconds to deactivate/ •...
  • Page 40: Smart Functions

    SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone. NOTE LG ThinQ Application Features •...
  • Page 41 • Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer. Run the LG ThinQ application and sign in with your existing account or create an LG account • If the security protocol of the router is set to to sign in.
  • Page 42: Smart Diagnosis

    Start a cycle from the LG ThinQ application on documents, please visit https:// opensource.lge.com. your smartphone.
  • Page 43 Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
  • Page 44: Maintenance

    MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
  • Page 45: Cleaning The Water Inlet Filter

    MAINTENANCE Cleaning the Water Inlet Filter Run this function once a month (or more often if needed) to reduce build-up of detergent and softener and other residue. The water inlet filter collects lime or any sediment that may be in water that is supplied to the •...
  • Page 46 MAINTENANCE Allow the water to cool before cleaning the drain Unscrew the drain pump filter slowly to drain pump filter. Open the door in an emergency or the remaining water and then proceed to perform an emergency water evacuation. remove any debris or objects from the filter. Unplug the appliance.
  • Page 47: Cleaning The Dispenser Drawer

    MAINTENANCE • Run the drum cleaning programme once a Reassemble the components of the drawer to month (or more often, as needed) to remove the proper compartments and insert the excess detergent and other debris. detergent dispenser drawer. Cleaning the Dispenser Drawer Detergent and fabric softener can build up in the dispenser drawer.
  • Page 48: Troubleshooting

    Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
  • Page 49 • Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
  • Page 50 TROUBLESHOOTING Symptoms Possible Cause & Solution Thumping sound Heavy clothes may produce a thumping sound. This is usually normal. • If the sound continues, the appliance is probably out of balance. Stop and redistribute the clothes. The clothes may be out of balance. •...
  • Page 51 TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Door is open. operate. • Close the door and make sure that nothing is caught under the door preventing it from closing completely. Circuit breaker/fuse is tripped/blown. • Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit.
  • Page 52 TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Kinked drain hose. drain water. • Ensure that the drain hose is not kinked. Drain located higher than 1 m above the floor. • Make sure that the drain hose is no higher than 1 m above the bottom of the appliance.
  • Page 53 TROUBLESHOOTING Symptoms Possible Cause & Solution Staining Clothes were not properly sorted. • Always wash dark colours separately from light colours and whites to prevent discoloration. • Never wash heavily soiled items with lightly soiled items. Wrinkling Appliance is not unloaded promptly. •...
  • Page 54 • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
  • Page 55 TROUBLESHOOTING Symptoms Possible Cause & Solution Your home appliance The router frequency is not 2.4 GHz. and smartphone are • Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 not connected to the GHz and connect the appliance to the wireless router. To check the router Wi-Fi network.

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