Page 1
All manuals and user guides at all-guides.com Gateway EC18/EC14 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
All manuals and user guides at all-guides.com Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates...
Page 4
All manuals and user guides at all-guides.com Conventions The following conventions are used in this manual: Denotes actual messages that SCREEN MESSAGES appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
Page 5
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Page 6
All manuals and user guides at all-guides.com...
MS-Sound compatible • Built-in digital microphone • S/PDIF (Sony/Philips Digital Interface) support for digital speakers Communication • IGateway Video Conference, featuring:, supporting 0.3-megapixel resolution • WLAN: Acer InviLink™ 802.11b/g Wi-Fi CERTIFIED® network connection, supporting Acer SignalUp™ wireless technology Chapter 1...
Page 12
All manuals and user guides at all-guides.com • LAN: 10/100 Mbps Fast Ethernet • WPAN: Bluetooth® 2.0 or 2.1+EDR • WWAN: UMTS/HSPA at 850/1900/2100MHz and quad-band GSM/GPRS/EDGE(850/900/1800/ 1900 MHz)(for 3G models) Privacy control • BIOS user, supervisor, HDD passwords, • Kensington lock slot Dimensions and Weight) •...
Page 13
All manuals and user guides at all-guides.com • Non-operating: 20% to 80% NOTE: The specifications listed above are for reference only. The exact configuration of the PC depends on the model purchased. Chapter 1...
All manuals and user guides at all-guides.com System Block Diagram PC B ST AC K UP 8L H DI POW E R C L OC K SY ST E M 5V /3V XTAL L A Y E R 1 : T OP C K 505 (Q F N-64) R T 8206B L AY E R 2 : G ND...
All manuals and user guides at all-guides.com Your Notebook Tour This section provides an overview of the features and functions of the notebook. LCD View Microphone Webcam Icon Item Description Webcam Web camera for video communication. Microphone Internal microphone for sound recording. Top View Power Status...
All manuals and user guides at all-guides.com Icon Item Description Keyboard For entering data into your computer Touchpad Touch-sensitive pointing device which functions like a computer mouse. Power Indicates the computer’s power status. Battery Indicates the computer’s battery status. 1. Charging: The light shows amber when the light is charging. 2.
All manuals and user guides at all-guides.com Left View Power Monitor Ventilation HDMI out connector port port jack Icon Item Description External display Connects to a display device (e.g. external, LCD monitor, LCD (VGA) port projector). DC-in jack Connects to an AC adapter. Ventilation slots Enable the computer to stay cool, even after prolonged use.
All manuals and user guides at all-guides.com Base View Battery Battery Battery lock latch Ventilatio slots and Hard drive cooling fa Memory Wireless module Icon Item Description Battery bay Houses the computer’s battery pack. Note: The battery shown is for reference only. Your PC may have a different battery depending on the model purchased.
All manuals and user guides at all-guides.com Indicators The computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed. Icon Function Description Power Indicates the computer is on or off. Battery Indicates the computer's battery status. Bluetooth Indicates the status of Bluetooth communication.
All manuals and user guides at all-guides.com TouchPad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions.
All manuals and user guides at all-guides.com Using the Keyboard Your copmuter has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock...
All manuals and user guides at all-guides.com Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
All manuals and user guides at all-guides.com Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function...
All manuals and user guides at all-guides.com Special Keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol.
Page 26
All manuals and user guides at all-guides.com Throttling 50%: On= 90°C; OFF=80°C OS shut down at 95°C; H/W shut down at 85°C North Bridge Specifications Item Specification Chipset Intel Crestline GS45 SFF Package FCBGA 1363 balls Features • Processor hosts bus supports 667/800/1066MHz FSB support. •...
Page 27
All manuals and user guides at all-guides.com Item Specification Features • Microsoft Windows Vista* Premium support with the highest level of Windows Aero* experience • Blu-ray* logo capable HD video playback, with native support for Blu-ray* drives • Great 3D graphics performance •...
Page 28
All manuals and user guides at all-guides.com Item Specifications Performance Specifications Buffer size 8 MB 8 MB 8 MB Interface SATA SATA SATA SATA Internal transfer 1175 1175 rate (Mbits/sec, max) I/O data transfer 875 Mbits/s maximum 845 Mbits/s maximum rate (Mbytes/sec max)
Page 29
BIOS vendor Insyde BIOS Version BIOS Features • Flash ROM 1MB • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3) / Disk (S4) • Various hot-keys for system control • Support SMBUS 2.0, PCI2.3 •...
Page 30
All manuals and user guides at all-guides.com Item Specifications Typical Power Consumption 2.85 (watt) Weight (without inverter) 255g 225g 255g 255g Physical Size (mm) 268 (L) x 161.5 268 x 161.5 x 5 268.0 x 161.5 268.0 x 161.5 Electrical Interface LVDS LVDS LVDS...
Page 31
• The AR8131L GbE controller supports checksum offload features for IP, TCP, and UDP, Keyboard Item Specification Type ACER NT1T JM11 Black Total number of keypads 86/87/91 Windows logo key Internal & external keyboard work simultaneously Features •...
Page 32
All manuals and user guides at all-guides.com Item Specifications Dimensions (L x W x H 65 x 8 x 3.84 +/- 0.25 65X 7.9X 3.8+/-0.2mm 64.8±0.3 X 7.9±0.1 X (H) mm 3.64+0.15/-0.25 mm Sensor type CMOS (OV9710) CMOS image sensor CMOS Pixel resolution 640x480...
Page 33
All manuals and user guides at all-guides.com Specification Item 6 Cell Pack capacity SANYO 6 cell 4400mAh SANYO 6 cell 5600mAh PANASONIC 6 cell 4400mAh PANASONIC 6 cell 5800mAh SAMSUNG 6 cell 4400mAh SAMSUNG 6 cell 5600mAh LGC 6 cell 5600mAh Number of battery cell Package configuration 3 cells in series, 2 series in parallel...
Page 34
All manuals and user guides at all-guides.com Chapter 1...
All manuals and user guides at all-guides.com Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
All manuals and user guides at all-guides.com Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. InsydeH20 Setup Utility Rev. 3.5 Information Main Security Boot Exit Item Specific Help System Time:...
All manuals and user guides at all-guides.com Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. InsydeH20 Setup Utility Rev. 3.5 Information Main Security Boot Exit Item Specific Help Supervisor Password Is: Supervisor Password Is: Clear Clear User Password Is:...
All manuals and user guides at all-guides.com Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Set Supervisor Password Enter New Password Confirm New Password Type a password in the “Enter New Password”...
All manuals and user guides at all-guides.com Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Set Supervisor Password Enter Current Password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Enter.
All manuals and user guides at all-guides.com Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. InsydeH20 Setup Utility Rev.
All manuals and user guides at all-guides.com Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. InsydeH20 Setup Utility Rev. 3.5 Information Main Security Boot Exit Item Specific Help Exit Saving Changes Exit Saving Changes Exit Discarding Changes Exit Discarding Changes...
All manuals and user guides at all-guides.com BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • Chapter 2...
All manuals and user guides at all-guides.com DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
All manuals and user guides at all-guides.com WinFlash Utility Perform the following steps to use the WinFlash Utility: Double click the WinFlash executable. Click OK to begin the update. A progress screen displays. When the process is complete, close all programs and applications and reboot the system. Chapter 2...
All manuals and user guides at all-guides.com Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user. To unlock the HDD password, perform the following steps: Press Enter to display the Select Item screen.
All manuals and user guides at all-guides.com Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run clnpwd.exe as follows: From a DOS prompt, Execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen.
All manuals and user guides at all-guides.com Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen. Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROM|LAN|Floppy.
Page 49
Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire one xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asstag Example 2: Write Product Name to EEPROM Input: dmitools /wp Acer Example 3: Write Serial Number to EEPROM...
Page 50
All manuals and user guides at all-guides.com Chapter 2...
All manuals and user guides at all-guides.com Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: •...
All manuals and user guides at all-guides.com Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Place the system on a flat, stable surface.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the Mainboard, you must first remove the Keyboard, and LCD Module then disassemble the inside assembly frame in that order. Main Screw List Screw Quantity Acer Part Number M2.0X2.5-I(BNI)(NYLOK) IRON 86.SA107.002 M2*3.0 I (BNI,NYLOK)IRON 86.SA107.001 M2*5-I(BZN)(NYLOK) 86.TG607.004...
All manuals and user guides at all-guides.com External Module Disassembly Process NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration. Screw List Step Screw Quantity Part No. WAN Module 86.SA107.001 Disassembly External Modules Disassembly Flowchart Turn off system and peripherals...
All manuals and user guides at all-guides.com Removing the Battery Pack Turn the computer over. Slide the battery lock/unlock latch to the unlock position. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2).
All manuals and user guides at all-guides.com Removing the Dummy Card Press the dummy card in to allow it to spring out. Pull the dummy card out. Chapter 3...
All manuals and user guides at all-guides.com Removing the Hard Disk Drive Module DISCLAIMER: The notebook sample in the following images shows an FFC. The actual model includes an FPC as pictured in the image on the right. See “Removing the Battery Pack” on page 45. Loosen the four captive screws.
Page 58
All manuals and user guides at all-guides.com Grasp the plastic tab at the top of the HDD and lift to bring the HDD out of its bay. At the same time, hold the HDD with the other hand and lift to remove from the chassis. Unlock the HDD FPC and pull the FPC away.
All manuals and user guides at all-guides.com Removing the DIMM Module See “Removing the Battery Pack” on page 45. Loosen the four captive screws in the memory cover. Lift the memory cover away. Push outwards the memory module clips. Chapter 3...
Page 60
All manuals and user guides at all-guides.com Pull the memory module out. Chapter 3...
All manuals and user guides at all-guides.com Removing the WLAN Module See “Removing the Battery Pack” on page 45.. Loosen the four captive screws in the memory cover. Lift and remove the memory cover. Detach the two cables from the Wireless LAN module. IMPORTANT:Take note of the Main (1.
Page 62
All manuals and user guides at all-guides.com Remove the one screw. Ensure the cables are well clear of the module Screw List Step Screw Quantity Screw Type WAN Module Disassembly Pull the WLAN module out and away. Chapter 3...
All manuals and user guides at all-guides.com Main Unit Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.
Page 64
All manuals and user guides at all-guides.com Screw List Step Screw Quantity Part No. Remove Upper Cover M2*3 86.SA107.001 M2*5 86.TG607.004 Remove Button Board M2*3 86.W4107.002 Remove LCD Module M2*5 86.TG607.004 Remove LED Board M2*3 86.SA107.001 Remove I/O Board M2*3 86.SA107.001 Remove Mainboard M2*3...
All manuals and user guides at all-guides.com Removing the Keyboard IMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force when removing to prevent damage. See “Removing the Battery Pack” on page 45. See “Removing the Hard Disk Drive Module”...
Page 66
All manuals and user guides at all-guides.com Using the plastic pry, lift up the top edge of the keyboard and then lift the keyboard up. Flip the keyboard over. Unlock the FCC Pull the keyboard away Chapter 3...
All manuals and user guides at all-guides.com Removing the Upper Cover See “Removing the Keyboard” on page 55. Disconnect the button board FCC from the main board by unlocking the FCC cable and pulling away. Remove the nine screws in the upper cover. Screw List Step Size...
Page 68
All manuals and user guides at all-guides.com Turn the computer over and remove the twelve screws in the bottom cover. Screw List Step Size Quantity Screw Type Upper Cover M2*5 Disassembly Turn the computer over and grasp the upper cover under the top edge. Then pull the upper cover up and away from the computer.
All manuals and user guides at all-guides.com Removing the Button Board IMPORTANT: The Touchpad Board cannot be removed individually. To replace the Touchpad, replace the entire Upper Cover. See “Removing the Upper Cover” on page 57. Unlock and remove the touch-pad to mainboard FCC. Unlock and detach the touch-pad to touch-pad FCC.
Page 70
All manuals and user guides at all-guides.com Screw List Step Size Quantity Screw Type Button board M2*3 Lift the button board away Peel the touch-pad FCC away from the adhesive. Unlock the touch-pad FCC and pull the cable away. Chapter 3...
Page 71
All manuals and user guides at all-guides.com Lift up and pull the button board to main board FCC free. Chapter 3...
All manuals and user guides at all-guides.com Removing the LCD Module See “Removing the Upper Cover” on page 57. Pull the WLAN cables through and away from the computer. Lift the transparent adhesive tape off the LCD connector. Chapter 3...
Page 73
All manuals and user guides at all-guides.com Push out the LCD connector. Remove the two screws of the LCD module hinges. Screw List Step Screw Quantity Screw Type LCD Module M2*5 Disassembly Lift the LCD module away. Chapter 3...
All manuals and user guides at all-guides.com Removing the LED Board See “Removing the Upper Cover” on page 57. Unlock and remove the LCD board FCC. Remove the single screw securing the LED Board to the Lower Cover. Screw List Step Screw Quantity...
Page 75
All manuals and user guides at all-guides.com Lift off the LCD Board. Unlock and remove the LED board FCC from the mainboard. Chapter 3...
All manuals and user guides at all-guides.com Removing the Bluetooth Module See “Removing the Upper Cover” on page 57. Detach the Bluetooth module cable from the mainboard. LIft the Bluetooth module away from the computer. Detach the Bluetooth module cable from the module. Chapter 3...
All manuals and user guides at all-guides.com Removing the I/O Board See “Removing the Upper Cover” on page 57.. Unlock and remove the I/O board FCC from the main board Unlock and remove the I/O board FCC from the I/O board. Remove the one screw from the I/O board.
Page 78
All manuals and user guides at all-guides.com Screw List Step Screw Quantity Screw Type. I/O Board Disassembly M2*3 Lift the board up from the internal edge and then pull away diagonally. Chapter 3...
All manuals and user guides at all-guides.com Removing the Mainboard See “Removing the Upper Cover” on page 57. See “Removing the LCD Module” on page 62. See “Removing the LED Board” on page 64. See “Removing the Bluetooth Module” on page 66. See “Removing the I/O Board”...
Page 80
All manuals and user guides at all-guides.com Lift the main board and the CRT board out together. Lift the internal edge up first then pull out the external connector edge. NOTE: The hand in the photograph holding on to the CRT board. Chapter 3...
All manuals and user guides at all-guides.com Removing the CRT Board See “Removing the Mainboard” on page 69. Disconnect the CRT cable from the CRT board. Disconnect the CRT cable from the main board. Chapter 3...
All manuals and user guides at all-guides.com Removing the Thermal Module See “Removing the Mainboard” on page 69. See “Removing the CRT Board” on page 71. Remove the five captive screws of the thermal module. Lift the thermal module up slightly and then disconnect the thermal module cable from the main board. Lift the thermal module away from the main board.
All manuals and user guides at all-guides.com Removing the RTC Battery IMPORTANT:Observe local regulations in the disposal of all batteries. See “Removing the Mainboard” on page 69. Pry the RTC battery out of the holding clips. Chapter 3...
All manuals and user guides at all-guides.com Removing the Speaker Modules See “Removing the Mainboard” on page 69. Remove the tape from the speaker cable. Lift the modules away. NOTE: The modules have adhesive on the base and may require force to free. Chapter 3...
All manuals and user guides at all-guides.com LCD Module Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.
All manuals and user guides at all-guides.com Removing the LCD Bezel See “Removing the LCD Module” on page 62. Pry the bezel away from the top and then work down one side, along the bottom, then up the other side. Roll the bezel up and away from the hinges.
All manuals and user guides at all-guides.com Removing the Camera Board See “Removing the LCD Bezel” on page 76. Disconnect the camera connector. Pull up the camera board. Chapter 3...
All manuals and user guides at all-guides.com Removing the LCD Panel See “Removing the Camera Board” on page 77. Pull up the microphone. Remove the four screws. Screw List Step Screw Quantity Screw Type LCD Panel Disassembly Chapter 3...
Page 89
All manuals and user guides at all-guides.com Lift the LCD panel out lifting the bottom of the panel first. Chapter 3...
All manuals and user guides at all-guides.com Removing the LCD Brackets See “Removing the LCD Panel” on page 78. Remove the four LCD bracket screws. Screw List Step Screw Quantity Screw Type LCD Brackets M2*2.5 Disassembly Chapter 3...
All manuals and user guides at all-guides.com Removing the FPC Cable See “Removing the LCD Panel” on page 78. Place the panel face down on a clean smooth surface. Pull the microphone/camera cable off the adhesive. Lift up the protective plastic tab. Disconnect the LCD connector.
All manuals and user guides at all-guides.com Removing the Antennas See “Removing the LCD Panel” on page 78. Lift up the right antenna pull the cable away from the LCD module. Lift up the left antenna and pull the cable away from the LCD module. Pull up the two adhesive foil tabs from the cables.
Page 93
All manuals and user guides at all-guides.com Remove the antennas completely. Chapter 3...
All manuals and user guides at all-guides.com LCD Reassembly Procedure NOTE: Adhesive is required to be added at various steps to cables and components. Locations of adhesive to be added is designated with a: NOTE: During manufacture a cyanoacrylate glue is used provided by Holdtite Adhesives LTD. This is not a specified requirement.
Page 95
All manuals and user guides at all-guides.com Stick the two antennas down pressing firmly. Stick down the two foil tabs ensuring the screw holes are properly aligned. Chapter 3...
All manuals and user guides at all-guides.com Replacing the FPC Cable Connect the FPC cable connector. Place the protective clear adhesive tape down firmly over the connector. Apply adhesive behind the cable and stick the FPC cable down on the rear of the panel. Chapter 3...
All manuals and user guides at all-guides.com Replacing the LCD Brackets Replace the four screws holding the LCD brackets in place. Screw List Step Screw Quantity Screw Type LCD Brackets M2*2.5 Disassembly Chapter 3...
All manuals and user guides at all-guides.com Replacing the LCD Panel Place the LCD panel into LCD module as shown top edge first, making sure the cable is not trapped behind the panel. Replace the four screws while ensuring the cables pass through the hinges correctly. Screw List Step Screw...
Page 99
All manuals and user guides at all-guides.com Apply adhesive and stick the microphone down. Chapter 3...
All manuals and user guides at all-guides.com Replacing the Camera Board Apply adhesive and lay the Camera Board board down pressing firmly. Connect the cable to the Camera Board. Chapter 3...
All manuals and user guides at all-guides.com Replacing the LCD Bezel Place the bezel hinge covers over the hinges. Ensure the cables are correctly exiting the hinges. Chapter 3...
Page 102
All manuals and user guides at all-guides.com Press down around the bezel starting from the bottom and working simultaneously around the edges to the top. Chapter 3...
All manuals and user guides at all-guides.com Main Unit Reassembly Process Replacing the Speaker Modules Apply adhesive in two places under the speaker modules. Press down firmly on the two speaker modules. Place tape over the speaker module cables. Chapter 3...
All manuals and user guides at all-guides.com Replacing the Thermal Module Connect the thermal module connector to the main board. Place the Thermal Module onto the main board. Then first tighten the three captive screws marked 1, 2, 3 on the thermal module in order: 1-2-3. First tighten Screw 1, then screw 2, then screw 3. IMPORTANT: Incorrect order of screw replacement could harm the CPU.
All manuals and user guides at all-guides.com Replacing the CRT Board Connect the CRT board cable to the main board. Connect the CRT board cable to the CRT board. Align the CRT board cable carefully between the main board and the CRT board and stick down the attached tape of the cable.
All manuals and user guides at all-guides.com Replacing the Main Board Slide the main board external connector edge in first to the lower case. Replace the four screws to secure the mainboard to the lower cover. Screw List Step Screw Quantity Screw Type Main Board Assembly...
Page 108
All manuals and user guides at all-guides.com Connect the speaker connector. Chapter 3...
All manuals and user guides at all-guides.com Replacing the I/O Card Place the I/O card into the lower case edge first. Replace the one screw. Screw List Step Screw Quantity Screw Type I/O Card Assembly Chapter 3...
Page 110
All manuals and user guides at all-guides.com Connect and lock the I/O card FCC to the I/O board. Connect and lock the I/O card FCC to the main board. Chapter 3...
All manuals and user guides at all-guides.com Replacing the Bluetooth Module Connect the Bluetooth module cable to the Bluetooth module. Apply adhesive and place the Bluetooth module into place pressing down firmly. Connect the Bluetooth module cable to the main board. Chapter 3...
All manuals and user guides at all-guides.com Replacing the LED Board Connect and lock the LED board FCC to the mainboard. Place the LED board into place ensuring the slide switches on the front are properly aligned in the lower cover slots.
Page 113
All manuals and user guides at all-guides.com Screw List Step Screw Quantity Screw Type LED Board Assembly M2*3 Connect the LED board FCC to LED board. Chapter 3...
All manuals and user guides at all-guides.com Replacing the LCD Module Place the LCD module hinges into position on the lower case. Replace the two screws. Screw List Step Screw Quantity Screw Type LCD Module Assembly M2x5 Chapter 3...
Page 115
All manuals and user guides at all-guides.com Reconnect the LCD module connector. Press the adhesive plastic tape of the LCD module connector down firmly. Chapter 3...
Page 116
All manuals and user guides at all-guides.com Relay the WLAN cables around and through the lower case. Chapter 3...
All manuals and user guides at all-guides.com Replacing the Button Board Put the button board to main board FCC through the upper cover and lay out correctly. Apply adhesive and stick the touch pad FCC down onto the upper cover. Connect the touch pad FCC to the touch pad.
Page 118
All manuals and user guides at all-guides.com Place the button board onto the upper cover and replace the two screws. Screw List Step Screw Quantity Screw Type Button Board M2*3 Assembly Connect and lock the touch pad FCC to the button board. Chapter 3...
Page 119
All manuals and user guides at all-guides.com Lay the button board FCC down carefully on the upper cover. Connect the button board FCC to the button board. Chapter 3...
All manuals and user guides at all-guides.com Replacing the Upper Cover Place the upper cover onto the lower cover aligning the hinges first and then press down around the edges. Replace the nine screws. Chapter 3...
Page 121
All manuals and user guides at all-guides.com Screw List Step Size Quantity Screw Type Upper Cover M2*3 3 (blue call out) Assembly M2*5 6 (red call out) Turn the computer over and replace the bottom cover twelve screws. Screw List Step Size Quantity...
All manuals and user guides at all-guides.com Replacing the Keyboard Connect the FCC to the mainboard. Turn the keyboard over and insert the bottom edge in push down ensure the four latches across the top are fully secured. Chapter 3...
All manuals and user guides at all-guides.com Replacing the Wireless LAN Module Place the wireless LAN module into its connector. Replace the one screw. Screw List Step Size Quantity Screw Type WLAN Assembly M2*3 Chapter 3...
Page 124
All manuals and user guides at all-guides.com Replace the connectors. The white (Aux) cable attaches to the connector marked 2 on the board. The black (Main) cable attaches to the connector marked 1 on the board. Chapter 3...
All manuals and user guides at all-guides.com Replacing the DIMM Module Slide the DIMM module into the connector and press down till the locking springs click into place. Place the DIMM module door down edge first. Tighten the four captive screws. Chapter 3...
All manuals and user guides at all-guides.com Replacing the Hard Disk Drive DISCLAIMER: The notebook sample in the following images shows an FFC. The actual model includes an FPC as pictured in the image on the right. Connect the HDD FPC to the HDD. Lift up the clear plastic tab and place the HDD into its bay.
Page 127
All manuals and user guides at all-guides.com Place the HDD cover in from one edge. Tighten the four captive screws. Chapter 3...
Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
All manuals and user guides at all-guides.com Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Start Swap AC /Battery Swap AC /Battery Check Check to try...
All manuals and user guides at all-guides.com No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: START Replace LCD LCD Module OK? Panel and Go to No Power Cable Power On ?
All manuals and user guides at all-guides.com If the computer boots correctly, add the devices one by one until the failure point is discovered. Reseat the memory modules. Remove the drives (see “Disassembly Process” on page 34). If the Issue is still not resolved, see “Online Support Information” on page 165. Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem.
All manuals and user guides at all-guides.com If the Issue is still not resolved, see “Online Support Information” on page 165. LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace non- defective FRUs: Start Start...
All manuals and user guides at all-guides.com Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Keyboard properly Disconnect and connected? reconnect Keyboard functioning? Replace Keyboard Replace mainboard...
All manuals and user guides at all-guides.com TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Re-assemble the Re-assemble the Check M/B T/P Check M/B T/P T/P FFC to M/B T/P FFC to M/B...
All manuals and user guides at all-guides.com Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Re-assemble the Re-assemble the Check M/B SPK Check M/B SPK SPK cable to M/B SPK cable to M/B...
All manuals and user guides at all-guides.com Remove and recently installed hardware or software. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10.
All manuals and user guides at all-guides.com Select the microphone type from the list and click Next. Follow the onscreen prompts to complete the test. If the Issue is still not resolved, see “Online Support Information” on page 165. HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem.
All manuals and user guides at all-guides.com USB Failure (Right up/down side) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Re-assemble the Re-assemble the Check USB/B to Check USB/B to USB/B cable to M/B...
Issue” on page 122.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...
All manuals and user guides at all-guides.com POST Code Reference Tables These tables describe the POST codes and components of the POST process. POST Routine Description Code PeiEventLog OemServices SioInit MonoStatusCode PentiumMCpuPeim PlatformStage1 Variable IchInit PlatformStage2 IchSmbusArpDisabled ClockGen OpPresence TcgPei FindFv DxeIpl LightMemoryInit...
Page 144
All manuals and user guides at all-guides.com POST Routine Description Code TcgDxe PhysicalPresence TpmDriver TcgSmm PhysicalPresenceReadyToBoot DataHubRecordPolicy Undi PxeDhcp4 IsaBus IsaSerial Ps2Mouse IdeBus LightPciBus UsbBot UsbCbi0 UsbCbi1 UsbKb UsbMassStorage UsbMouse Ehci Uhci UsbBus SmmBase SmmDisp SmmReloc SmmRuntime SmmThunk OemServices ChipsetInit SmmAccess PciHostBridge PciExpress...
Page 145
All manuals and user guides at all-guides.com POST Routine Description Code SmmFwh PciHotPlug BootOptionPolicy SetupUtility Platform PlatformIde Platform Ihisi SetupMouse Int15Microcode SmmPnp Smbios MemorySubClass MiscSubclassDriver SysPassword PswdConsole HddPswdServiceBody HddPswdService HiiDatabase OemSetupBrowser Font(English) Font(French) Font( Chinese ) UnicodeCollation ConPlatform ConSplitter GraphicsConsole Terminal VgaClass SaveMemoryConfig...
Page 146
All manuals and user guides at all-guides.com POST Routine Description Code AsfInit IdeRController Legacy8259 LegacyRegion LegacyInterrupt BiosKeyboard BiosVideo MonitorKey LegacyBios LegacyBiosPlatform LegacyMouse SmmUsbLegacy AmtbxInvoke OemBadgingSupport Chapter 4...
All manuals and user guides at all-guides.com Mainboard Bottom View BOTTOM SIDE CN15: CRT board connector CN12: DDR2 DIMM1 CN10: DDR2 DIMM2 U18: CPU CN9: HDD connector U17: NB GS45 CN16: FAN CN14: RTC CN11: Mini Card CN13: Mini Card U19: SB ICH9M For WLAN For 3G card...
All manuals and user guides at all-guides.com Clearing Password Check and BIOS Recovery This section provides a procedure for clearing the password and BIOS. The Hardware Open Gap on the main board clears the CMOS of all user settings and restores factory defaults. Mainboard CMOS Discharge Discharging the CMOS clears all user settings.
All manuals and user guides at all-guides.com BIOS Recovery by Crisis Disk BIOS Recovery Boot Block The BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to the factory settings if a BIOS flash process fails.
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
All manuals and user guides at all-guides.com Main Assembly Item Description Part Number KB.I110G.026* Top Sub Assy 60.WF807.001 Bluetooth Cable Assy 50.SA107.001 FCC LED Cable 50.SA107.001 CRT Board Assy 50.SA107.001 LED Board Assy 55.WF807.001 CRT Cable Assy 55.WF807.001 Chapter 6...
Page 153
All manuals and user guides at all-guides.com Item Description Part Number Main Board MB.SA506.001* Thermal Module UMA Assy 60.SA107.006 Base Sub Assy 60.WF807.002 KN.2GB03.011* RAM Door Assy 42.WF807.001 Touch Pad Board Assy 55.WF807.004 Bluetooth Module BH.21100.004 Cardreader Cable FCC 50.SA107.003 Battery BT.00607.106* LAN Board Assy...
All manuals and user guides at all-guides.com LCD Assembly Item Description Part Number LCD Bezel 60.WF807.005 LCD Cover 60.WF807.003 LCD Bracket-R 33.WF807.002 LCD Bracket-L 33.WF807.001 LCD Panel LK.11605.001 Camera 57.S6507.002 LCD Cable w/Microphone 50.SA107.005 NOTE: Part numbers may be different depending on your model. Please refer to the FRU List for a full listing of part numbers.
Page 155
All manuals and user guides at all-guides.com FRU List CATEGORY PARTNAME ACER P/N. ADAPTER ADAPTER DELTA 30W 19V 1.7X5.5X11 BLACK ADP- AP.03001.001 30JH BA LF ADAPTER LITE-ON 30W 1.7X5.5X11 BLACK PA-1300- AP.03003.001 04AC LF ADAPTER HIPRO 30W 19V 1.7X5.5X11 BLACK HP- AP.0300A.001...
Page 156
All manuals and user guides at all-guides.com CATEGORY PARTNAME ACER P/N. Suyin Camera Rosa 2G, MODULE CN0316-S30C- 57.S6507.001 OV06-1 CAMERA CNF9011(CMOS,0.3M,VGA) 57.S6507.002 CABLE POWER CORD US 3PIN ROHS 27.TAXV7.001 POWER CORD(EU) 1.8M 3PBLACK FM010008-010 27.TATV7.001 POWER CORD AU W/LABEL (3 PIN) 27.A50V7.003...
Page 157
All manuals and user guides at all-guides.com CATEGORY PARTNAME ACER P/N. CASE/COVER/BRACKET ASSEMBLY UPPER CASE ASSY BLACK W/TP, FFC CABLE *2 60.WF807.001 UPPER CASE ASSY RED W/TP, FFC CABLE *2 60.WFA07.001 LOWER CASE ASSY W/SPEAKER FOR 3G 60.WF707.001 LOWER CASE ASSY W/SPEAKER FOR NON 3G 60.WF807.002...
Page 158
All manuals and user guides at all-guides.com CATEGORY PARTNAME ACER P/N. SATA HDD/HARD DISK DRIVE HDD SEAGATE 2.5" 5400rpm 160GB ST9160314AS KH.16001.042 Wyatt SATA LF F/W:0001SDM1 HDD TOSHIBA 2.5" 5400rpm 160GB MK1655GSX Libra KH.16004.006 SATA LF F/W: FG011J HDD HGST 2.5" 5400rpm 160GB HTS545016B9A300 KH.16007.026...
Page 159
All manuals and user guides at all-guides.com CATEGORY PARTNAME ACER P/N. Keyboard GATEWAY GP1T SJM11 87KS Black KB.I110G.017 Portuguese Texture Keyboard GATEWAY GP1T SJM11 86KS Black Russian KB.I110G.018 Texture Keyboard GATEWAY GP1T SJM11 87KS Black SLO/ KB.I110G.019 CRO Texture Keyboard GATEWAY GP1T SJM11 87KS Black Spanish KB.I110G.020...
All manuals and user guides at all-guides.com Appendix A Model Definition and Configuration Model Acer Part No Description EC1401h LX.WF30Y.005 EC1401h VHB32WTMCA2 UMACkk 1*2G/250/6L2.2/ 5R/CB_bgn_0.3D_GEk_ENJ1 EC1401u LX.WF30Y.004 EC1401u VHB32WTUS1 UMACkk 1*2G/250/6L2.2/ 5R/CB_bgn_0.3D_GEk_EN11 EC1402u LX.WF30Y.003 EC1402u VHB32WTMUS1 UMACkk 1*2G/250/6L2.2/ 5R/CB_bgn_0.3D_GEk_ENL1 EC1403u LX.WF30Y.002...
Page 162
All manuals and user guides at all-guides.com Model Acer Part No Description EC1801j LX.WFA0X.008 EC1801j VHP32WJP1 UMACrr 2*1G/250/BT/6L2.8/ 5R/CB_n2_0.3D_BAG_GEk_JA11 EC1802h LX.WFA0X.005 EC1802h VHP32WTMCA2 UMACrr 2G+1G/250/ 6L2.8/5R/CB_n2_0.3D_GEk_ENJ6 EC1802u LX.WFA0X.004 EC1802u VHP32WTUS1 UMACrr 2G+1G/250/6L2.8/ 5R/CB_n2_0.3D_GEk_EN11 EC1802m LX.WFA0X.002 EC1802m EM VHP32WTMX2 UMACrr 2G+1G/250/ 6L2.8/5R/CB_n2_0.3D_GEk_ES21...
Page 163
All manuals and user guides at all-guides.com Model Memory 1 HDD 1(GB) Chip EC1802u C2SSU3500B NLED11.6WXGAG SO2GBII6 N250GB5.4KS EC1802m C2SSU3500B NLED11.6WXGAG SO2GBII6 N250GB5.4KS EC1803a C2SSU3500B NLED11.6WXGAG SO2GBII6 N320GB5.4KS EC1804a C2SSU3500B NLED11.6WXGAG SO2GBII6 N250GB5.4KS EC1802e C2SSU3500B NLED11.6WXGAG SO2GBII6 N250GB5.4KS EC1801i C2SSU3500B NLED11.6WXGAG SO1GBII6 N320GB5.4KS...
Page 164
All manuals and user guides at all-guides.com Extra Blue Model Card Reader Wireless LAN Wireless LAN1 Battery tooth EC1801j 5 in 1-Build in SP1x2HMW SP1x2HMW 6CELL2.8 EC1802h 5 in 1-Build in SP1x2HMW SP1x2HMW 6CELL2.8 EC1802u 5 in 1-Build in SP1x2HMW SP1x2HMW 6CELL2.8 EC1802m...
All manuals and user guides at all-guides.com Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment.
Page 166
All manuals and user guides at all-guides.com BRAND Type Description Camera Chicony 0.3M LDV Chicony Camera Lilac_2G Suyin 0.3M LDV Suyin Camera Rose_2G Card Reader 5 in 1-Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD INTEL CM723B CPU Intel Celeron 723 BGA 1.2G 1M 800 10W R-0 ULV INTEL...
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
Page 170
All manuals and user guides at all-guides.com...
Page 171
All manuals and user guides at all-guides.com Antennas Removing 82, 84 Battery Pack Removing 45 BIOS ROM type 19 vendor 19 Version 19 25–33 BIOS Utility Advanced 28 Boot 31 Exit 32 Navigating 25 Power 31 Save and Exit 32 Security 28 System Security 32 brightness...
Page 172
All manuals and user guides at all-guides.com Flowchart 44 Features FLASH Utility Flash Utility FRU (Field Replaceable Unit) List Hard Disk Drive Module Removing 47 Hibernation mode hotkey 13 Hot Keys Indicators Intermittent Problems Internal Microphone Failure Internal Speaker Failure Jumper and Connector Locations Keyboard Removing 55...
Page 173
All manuals and user guides at all-guides.com Main Unit Disassembly Flowchart 53 Mainboard Removing 69 media access on indicator 9 Memory Check Microphone Removing 78, 88 Model Definition No Display Issue num lock on indicator 9 ODD Failure Online Support Information Panel PC Card Power On Failure...
Page 174
All manuals and user guides at all-guides.com LCD Failure 125 No Display 123 ODD 131 Other Failures 131 Power On 122 Touch Pad 127 USB 131 Undetermined Problems Upper Cover Removing 57 USB Failure (Rightside) utility BIOS 25–33 volume hotkeys 13 Windows 2000 Environment Test WLAN Board Removing 51...
Need help?
Do you have a question about the EC18 and is the answer not in the manual?
Questions and answers