HP HP6316uk Getting Started
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HP HP6316uk Getting Started

HP HP6316uk Getting Started

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  • Page 1 Getting Started This manual downloaded from http://www.manualowl.com...
  • Page 2 802.11n WLAN devices. HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by copyright law.

  • Page 3: Table Of Contents

    Finding Guides on the Web ..................25 Finding Onscreen Guides ..................26 Using the PC Help & Tools Folder ................26 Using HP Advisor Software ..................26 Using the Computer with Safety and Comfort .............. 27 Troubleshooting and Maintenance............. 29 Troubleshooting Computer Problems................
  • Page 4 Getting Started (features vary by model) This manual downloaded from http://www.manualowl.com...

  • Page 5: Setting Up Your Computer

    Setting Up Your Computer WARNING: The power supply is preset for the country/region in which you purchased your computer. If you move, please check the voltage requirements for your new location before plugging the computer into an AC power outlet. WARNING: Please read “Safety Notices”...
  • Page 6 Protect the monitor, computer, and connected accessories by connecting all power cords to a power surge protection device. Use a power strip specifically labeled as having surge protection, an uninterruptible power supply (UPS), or a similar device. If the computer has a television tuner, or a modem or telephone connection, protect the computer by using surge protection with these signal inputs as well.
  • Page 7 Network Icon/label Description and function ETHERNET Ethernet LAN connector to connect to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). The green LED indicates a valid connection.

  • Page 8: Connecting Speakers Or Microphones

    Connecting Speakers or Microphones Speakers are available separately, or may be included with the monitor (select models only). Headphones and microphones are available separately. Your computer model may include audio connectors on the back of the computer. Some computers also have connectors on the front of the computer. Audio connectors are stereo mini-jacks that connect from the computer to active (powered) speakers or speaker systems, to headphones, or to an input device such as a microphone, webcam, or audio player.

  • Page 9: Connecting Headphones

    Connecting a stereo speaker system To connect active speakers, such as left/right stereo speakers or a 2.1 system of two speakers and a subwoofer, to the computer: Ensure that the computer is turned off, and that the speaker system is turned off and unplugged.

  • Page 10: Connecting To A Network

    Connecting to a Network This section describes connecting to a network through a wired or wireless connection. Setting up a wired Ethernet network connection The Ethernet (RJ-45) connector on the back of the computer provides a high-speed or broadband connection to a network. After you connect this interface to a network, such as a Local Area Network (LAN), you can connect to the Internet through the network.

  • Page 11: Connecting A Modem

    Connecting a Modem (Select models only) The modem connects the computer to the telephone line. Use it to connect to an ISP that provides a telephone dial-up connection to the Internet. If you use a network connection, you may not need a modem connection. NOTE: Your computer may not come with a modem.
  • Page 12 Video and audio input Icon/label Description and function S-Video S-video In connector to connect video input from a TV set-top box output connector. Composite Composite Video In connector (yellow) to connect Video video input from a TV set-top box. S-Video 2 Secondary S-video In connector to connect video input from a VCR, video camera, or other analog video source.
  • Page 13 Television output Icon/label Description and function Analog Video Analog Video Out connector to connect S-video or composite video connector to a TV. Television input Icon/label Description and function TV/Cable Ant TV In connector to connect TV antenna or cable input from wall outlet with no set-top box. ATSC TV In connector for TV cable or antenna, to receive ATSC (Advanced Television System Committee)
  • Page 14 Connecting the TV signal source without a set-top box To connect the computer into an existing setup for the TV signal source without a set-top box, insert (add) a splitter (B) to route the coaxial TV signal cable from the wall outlet (A) to the computer connector (C).
  • Page 15 Connecting the TV signal source with a set-top box and using S-video or composite video cable To use video output from the set-top box (F), add the cables to route video and audio to the computer: Do not detach any cables from the existing setup.
  • Page 16 Using an infrared receiver (IR) blaster (Select models only) If you have a cable TV or satellite TV set-top box, you can control the set-top box from the computer by using the remote control sensor cable/IR blaster (select models only) and the connector on the computer (not available on all models).

  • Page 17: Preparing To Use Your Computer

    Preparing to Use Your Computer After you have completed the steps on the setup poster, you are ready to turn on the computer. NOTE: Do not connect or add other devices to the computer until after you turn on the computer for the first time and complete the initial setup.

  • Page 18: Turning Off The Computer

    Turning Off the Computer For best results when using , do not shut down the computer except when you must Windows 7 turn off the power for safety reasons: to make repairs, to install new hardware or cards in the computer, or to change a battery.
  • Page 19 Refer to “Setting Up Your Computer” on page 1 to make the hardware connections. You need: For a network connection, see “Connecting to a Network” on page 6. To check a wireless LAN device installation, see “Internet access” on page 37. For a modem, see “Connecting a Modem”...

  • Page 20: Adjusting The Speaker Volume

    Adjusting the Speaker Volume There are several ways to adjust volume. Use the Volume icon on the Windows 7 taskbar to set speaker volume. Then, you can adjust the volume by using: The Volume knob or buttons on the keyboard (select models only). The Volume knob on the speakers (select models only).

  • Page 21: Protecting Your Computer

    Protecting Your Computer Protect your computer, personal settings, and data from a variety of risks by using: Passwords. Antivirus software. Firewall software. Critical security updates. NOTE: Security solutions are designed to act as deterrents, but they may not be able to prevent software attacks or to prevent the computer from being mishandled or stolen.

  • Page 22: Using Antivirus Software

    Using antivirus software When you use the computer for e-mail, network, or Internet access, you expose it to computer viruses. Computer viruses can disable or damage the operating system, software programs, or computer utilities. Antivirus software can detect most viruses, remove them, and, in most cases, repair any damage that they have caused.

  • Page 23: Installing Critical Security Updates

    Installing critical security updates CAUTION: To reduce the risk of information damage or loss from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Additional updates to the operating system and other software may have become available after the computer was shipped.

  • Page 24: Transferring Files And Settings From An Old Computer To Your New Computer

    Transferring Files and Settings from an Old Computer to Your New Computer You can copy files from the old computer to your new computer by using CDs or DVDs, memory sticks, or personal media drives, or by using the Windows Easy Transfer cable. To transfer files and copy certain settings, such as Web browser Favorites and address books, use Windows Easy Transfer software, which is included with Windows 7.

  • Page 25: Special Features Of Your Computer

    Special Features of Your Computer Using the Memory Card Reader (Select models only) Your computer may come with a multi-format memory card reader (optional, select models only). Digital cameras and other digital imaging devices use memory cards, or media, to store digital picture files.
  • Page 26 To use the memory card reader: Insert the media into the card slot until it stops. The activity light (A) on the memory card reader lights, and the computer automatically detects the media. NOTE: You must insert media correctly. Note the direction of the notched corner on the media.

  • Page 27: Using A Vertical Cd/Dvd Drive

    Using a Vertical CD/DVD Drive (Select models only) Your computer may have an optical disc drive that is installed in a vertical position. Press the Eject button on or near the drive door (A) to eject the CD/DVD tray. Place a standard-sized disc in the tray with the label facing out, and then press the front of the tray to close it.

  • Page 28: Using The Remote Control

    Using the Remote Control (Select models only) NOTE: Only use alkaline batteries in the remote control. With your remote control, you can open Windows Media Center to view television broadcasts, to record and play TV programs, and to play music, movies, or video. To open Windows Media Center, point the remote control at the remote control sensor on the top front of the computer, and press the Windows Media Center Start button on the remote control.

  • Page 29: Getting More Information

    You can find information for your computer by using the Internet to access the Support Web site address listed in the Limited Warranty and Support Guide, or use the following steps: Go to http://www.hp.com/support in your Web browser. Select your country/region and language.

  • Page 30: Finding Onscreen Guides

    Using HP Advisor Software (Select models only) HP Advisor is a desktop tool you use to monitor and access system health information about key areas of your computer. HP Advisor has four major areas: PC Dock — Access HP and Partner software directly on your desktop and customize your dock by dragging and dropping items.

  • Page 31: Using The Computer With Safety And Comfort

    Click the Start button, click All Programs, click User Guides, and then click Safety & Comfort Guide. Type http://www.hp.com/ergo into the Web browser address box, and then press Enter on the keyboard. Getting More Information This manual downloaded from http://www.manualowl.com...
  • Page 32 Getting Started (features vary by model) This manual downloaded from http://www.manualowl.com...

  • Page 33: Troubleshooting And Maintenance

    Troubleshooting and Maintenance This section contains: Troubleshooting tables in “Troubleshooting Computer Problems” below. Software repair information in “Software Troubleshooting” on page 45. Maintenance information and guidelines in “Maintenance” on page 48. For more information, refer to the Help and Support Center or access the Support Web site; see “Getting More Information”...

  • Page 34: Computer Does Not Start

    Computer does not start Symptom Possible solution Computer will not turn Ensure that the cables connecting the computer to the external on or start. power source are plugged in properly. When the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on the back of the computer should be on;...

  • Page 35: Display (Monitor)

    Power Symptom Possible solution Error message: Invalid When drive activity stops, remove the disk and press the system disk or spacebar on the keyboard. The computer should start up. Non-System disk or Disk error. Computer does not turn Press and hold the On button until the computer turns off. off when the On button Check Power Settings.

  • Page 36: Keyboard And Mouse (With Cable)

    Keyboard and mouse (with cable) Symptom Possible solution Keyboard commands Turn off the computer by using the mouse, unplug and and typing are not reconnect the keyboard to the back of your computer, and then recognized by the turn on your computer. computer.

  • Page 37: Wireless Keyboard And Mouse

    Use a mouse pad, white sheet of paper, or other less reflective surface under the mouse. For detailed cleaning instructions, go to: http://www.hp.com/support Select your country/region and language, search on your computer model number, and then search on the keyword cleaning.
  • Page 38 Wireless keyboard and mouse (continued) Symptom Possible solution Wireless keyboard or Resynchronize the keyboard and mouse to the mouse does not work or receiver: is not detected. The receiver, wireless keyboard, and wireless mouse shown in (continued) the illustrations are examples; your models may vary. IMPORTANT: During these steps, place the wireless keyboard and wireless mouse on the same level as the receiver, within 30 cm of the receiver, and away from interference from other...
  • Page 39 Wireless keyboard and mouse (continued) Symptom Possible solution Wireless keyboard or Check that the mouse is on (B), and push and hold the mouse does not work or Connect button (C) on the underside of the mouse for is not detected. 5 to 10 seconds until the LED (A) on the receiver lights or (continued) stops flashing.

  • Page 40: Audio And Speakers

    Audio and speakers Symptom Possible solution No sound is produced. If you use an HDMI connector on the graphics card (select models only) to connect your display (monitor) to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you want to hear sound during the initial setup of the computer.

  • Page 41: Internet Access

    Internet access Symptom Possible solution I cannot connect to the Contact your ISP for assistance. Internet. Verify that you are using the proper cables for your Internet connection type. Your computer may have a dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC).

  • Page 42: Cd And Dvd Drives

    Internet access (continued) Symptom Possible solution Internet programs do Log in to your ISP, and start the desired program. not start automatically. CD and DVD drives Symptom Possible solution The CD or DVD drive Ensure the disc is inserted with the label facing out and cannot read a disc, or it centered in the tray.
  • Page 43 CD and DVD drives (continued) Symptom Possible solution I cannot create (record) Ensure the disc is inserted with the label facing out and a disc. centered in the tray. Verify that you are using the correct disc type (media) for the drive.
  • Page 44 CD and DVD drives (continued) Symptom Possible solution I cannot create (record) If you are on a network, copy the files from a network drive to a disc. your hard disk drive first, and then record them to disc. (continued) Close all programs and windows, and then restart your computer.

  • Page 45: Hardware Installation

    Web site. You may need an updated driver for Windows 7. Contact the device vendor directly for an update. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are properly and securely connected and that the pins in the cable or connector are not bent.
  • Page 46 Hardware installation (continued) Symptom Possible solution A device does not work To resolve a device conflict, you may need to disable one of the after installing a new devices or uninstall an old device driver: device. Click the Start button. Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window.

  • Page 47: Wireless Devices

    Wireless devices Symptom Possible solution Bluetooth device is not Ensure the device and your computer are the correct distance working. apart—not too far and not too near. For the correct distance, refer to the device instructions. Remove and then reinstall the device: Click the Start button, and then click Control Panel.

  • Page 48: Remote Control

    Remote control Symptom Possible solution Remote sensor is not Be sure to point the remote control at the sensor. receiving a signal from Be sure the remote control has fresh batteries. the remote control. For an external sensor with a USB connector, try enabling the IR connection by following these steps: Click the Start button.

  • Page 49: Software Troubleshooting

    Memory card reader (continued) Symptom Possible solution Memory card reader Ensure the memory card is one of the supported types: cannot read the CompactFlash (I, II, and Microdrive), Memory Stick, Memory memory card. Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. (continued) Some models may support additional types, such as SDHC (Secure Digital High-Capacity) memory cards.

  • Page 50: Microsoft System Restore

    Click the plus sign (+) to expand the type of device you want to update or rollback. (For example, DVD/CD-ROM drives). Double-click the specific item (for example, HP DVD Writer 640b). Click the Driver tab. To update a driver, click Update Driver, and then follow the onscreen instructions.

  • Page 51: Software Program And Hardware Driver Reinstallation

    For more information about software restore points: Click the Start button, and then click Help and Support. Type system restore in the Search Help box, and then press Enter. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is damaged, you can reinstall it by using the Recovery Manager program (select models only).

  • Page 52: Maintenance

    Maintenance This section includes information about tasks you can perform to help ensure trouble-free operation of your computer, and to ease the recovery of important information on your computer if problems arise in the future. Maintenance tasks It is important that you perform simple maintenance of your computer to ensure that it works at peak performance.

  • Page 53: Keeping The Computer Free Of Dust, Dirt, And Heat

    Creating data backup discs Use CD or DVD recording (or burning) software that is installed on your computer to create backup discs of important information, including personal files, e-mail messages, and Web site bookmarks. You can also move data to an external hard disk drive. When writing data to a backup disc, use software that includes write verification functionality.

  • Page 54: Cleaning The Computer Vents

    Cleaning the computer vents Air vents keep the computer and monitor cool. To maintain efficient air flow, keep these vents clean by using a small battery-powered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the risk of electric shock.) Run the vacuum over the vents in the computer case and the monitor case. Remove any debris that has accumulated in and around the computer connectors (for example, the Ethernet and USB connectors).

  • Page 55: Creating Recovery Discs

    Through the hard disk drive, by pressing the F11 key on the keyboard during system startup. Through recovery discs that you create. Through recovery discs purchased from HP Support. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for your computer model.
  • Page 56 System recovery from the Windows 7 Start Menu If the computer is working, and Windows 7 is responding, use these steps to perform a system recovery. NOTE: System recovery deletes all data and programs you created or installed after purchase. Therefore, ensure you have backed up, to a removable disc, any data you want to keep.
  • Page 57 As soon as you see the initial company logo screen appear, repeatedly press the F11 key on your keyboard until the Windows is Loading Files… message appears on the screen. Under I need help immediately, click System Recovery. If you are prompted to back up your files, and you have not done so, select Back up your files first (recommended), and then click Next.

  • Page 58: Performing The Post-Recovery Procedure

    HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Windows 7 Troubleshooting Tools Windows 7 provides troubleshooting tools that can automatically troubleshoot and fix common computer problems.

  • Page 59: Index

    Index connecting Ethernet 6 adapters modem 7 HDMI-to-DVI 3 monitor 3 VGA-to-DVI 3 peripherals 2 antivirus software 18 speakers 4–5 audio TV 7–11 A/V In 8 wired network 6 connecting wireless LAN 6 Audio Line In 4 connectors Audio Line Out 4 Analog Video Out 9 speakers 5 Audio Line In 4...
  • Page 60 41–42 troubleshooting 32 HDMI-to-DVI 3 wireless headphones troubleshooting 33–35 connecting 5 Help and Support 25 Hibernate mode 14 network interface adapter 3 HP Advisor 26 passwords 17 Internet performance connection 6–7 troubleshooting 42 security 18 power troubleshooting 37–38 troubleshooting 31...
  • Page 61 startup troubleshooting 30 updating Support Web site 25 drivers 46 surge protector 2 system 18 S-video In connector 8 Windows 7 18 System 46 System performance troubleshooting 42 VGA-to-DVI 3 System recovery 50 video System Restore, Microsoft 46 troubleshooting 40 system recovery discs, making 49, 50 volume, adjusting audio 16 television...
  • Page 62 This manual downloaded from http://www.manualowl.com...
  • Page 63 This manual downloaded from http://www.manualowl.com...
  • Page 64 Thank you for your purchase. HP is dedicated to producing the highest quality, best performing, and easiest to use PCs in the world. HP also designed this product with the environment in mind. But to reduce its impact even further, we need your help.

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