Sonim XP Pro 5G User Manual
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Sonim XP Pro 5G User Manual

Sonim XP Pro 5G User Manual

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XP Pro 5G
USER GUIDE
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Summary of Contents for Sonim XP Pro 5G

  • Page 1 XP Pro 5G USER GUIDE...

  • Page 2: Table Of Contents

    GETTING STARTED ....................3 BATTERY USAGE ....................7 INSERTING SIM AND SD STORAGE CARDS ............10 USING YOUR XP PRO 5G ..................12 NETWORK & INTERNET ..................24 CONNECTED DEVICES ..................31 APPS ........................35 NOTIFICATIONS ....................37 BATTERY SETTINGS ................... 41 STORAGE SETTINGS ..................

  • Page 3: Getting Started

    GETTING STARTED Congratulations on your purchase of the Sonim XP Pro 5G mobile phone! This phone is an ultra rugged 5G smartphone and has an intuitive feature-rich user interface, which allows you to make the best use of the device’s functions.

  • Page 4: General Information

    • GENERAL INFORMATION Copyright © 2024 Sonim Technologies, Inc. Sonim and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade-marks of the respective owners with whom they are associated.
  • Page 5 REGISTER YOUR PHONE Please register your phone at http://sonimxperience. com/registration_portal/portal/registration.php to receive product information and updates. Sonim devices are covered by a 3-Year manufacturer’s warranty. The battery is covered by a 1- Year limited warranty.

  • Page 6: Sonim Support Information

    SONIM SUPPORT INFORMATION For additional product and support information, visit www.sonimtech.com or contact our Sonim Customer Experience Center at https://www.sonimtech.com/about/contact/ Manufacturer’s address: 4445 Eastgate Mall, Suite 200, San Diego, CA 92121; USA Tel: 1-650-378-8100. HOW TO USE THIS GUIDE EFFECTIVELY Familiarize yourself with the terminologies and symbols used in the guide to help you use your phone effectively.

  • Page 7: Battery Usage

    BATTERY USAGE Your Sonim XP Pro 5G phone comes with a non-removable battery. For any battery related queries, contact Sonim customer support. Use only a Sonim XP Pro 5G certified battery that is designed • for this phone model. The use of other batteries may void the warranty terms of your •...
  • Page 8 WARNING Do not replace an embedded battery pack. Improper replacement may present a risk of fire, explosion, leakage or other hazard. Contact the manufacturer for replacement. The device recognizes the battery via battery ID. Insert the charger Insert the charger plug into a power outlet. Connect to the phone The charging port is located at the bottom of the phone and is covered by the charging port cap.
  • Page 9 • If the battery is being charged while the phone is switched on, the battery icon on the status bar shows the animation indicating that the battery is being charged. • After the battery is fully charged the charging animation stops and you can disconnect the charger from the phone.

  • Page 10: Inserting Sim And Sd Storage Cards

    Your Sonim XP Pro 5G comes with a pre-installed SIM card. To replace a SIM card: Note: The XP Pro 5G does have an eSIM on board and 4FF SIM tray. You can download your profile to the eSIM or insert your SIM card in SIM tray.
  • Page 11 The SD card tray is located next to the SIM tray. Note: The XP Pro 5G does have an eSIM on board and 4FF SIM tray. You can download your profile to the eSIM or insert your SIM card in SIM tray.

  • Page 12: Using Your Xp Pro 5G

    USING YOUR XP PRO 5G Secondary Microphone 20. 13MP Wide view Emergency button camera Primary Microphone 21. Flashlight USB C 22. Charging Pins Dual loud speaker SIM Tray Push-to-Talk button Volume keys Front camera 10. Earpiece 11. Status and notifications 12.

  • Page 13: Switching On The Phone

    SWITCHING ON THE PHONE Press and hold Power button for 2 seconds to turn ON your phone. When the phone is switched on, it tries to register with the network. After successful registration, the name of the service provider is displayed.

  • Page 14: Setting Up Your Phone

    SETTING UP YOUR PHONE For instructions on using your phone’s buttons, charger, and other hardware features, check the printed Quick Start Guide provided with your phone. It will take you through the steps to get your device set up. Follow the steps below to set up your device.
  • Page 15 Tap on START and the following screen is displayed. You have two options: Copy your data • Set up as new • You can copy your data from any of the following methods: A backup from an Android phone • A backup from the cloud •...
  • Page 16 Tap on Set up as new and Connect to Wi-Fi screen is displayed. The device will start checking for updates. Connect to a network to quickly set up your phone. If you are not connected to the network, you will not have the ability to: Sign in to your Google account •...
  • Page 17 Fingerprint + Pattern • Fingerprint + PIN • Fingerprint + Password • Follow the screen instructions to set up your backup screen lock method (PIN, Pattern, or Password). 11. Set up your fingerprint. The fingerprint sensor is on the power button.

  • Page 18: Managing Home Screen

    MANAGING HOME SCREEN After you complete the phone setup, the home screen is displayed. The home screen is the beginning point to access all the device’s features. Notification Status Indicators Indicators Google Search Home Screen Applications...

  • Page 19: Notification And Status Icons

    BUTTONS DESCRIPTION Back Tap to return to the Button previous screen. Home Tap to display the main Button Home screen. Tap to display a list of recently used apps. Recent Double-tap to swap Apps between your last two Button used apps NOTIFICATION AND STATUS ICONS The icons displayed at the top of the screen provides information about the status of the device.
  • Page 20 Flashlight Screen rotation No signal Signal strength (full signal) No SIM card Roaming 4G LTE network connected 5G network connected 5G Ultra-Wideband network connected Call in progress Call forward (only if Always forward is enabled) Missed call New SMS or MMS Alarm activated New E-mail...
  • Page 21 Vibration mode activated Airplane mode Error/information notification - attention Screenshot captured Music is played Device storage space is running out...

  • Page 22: Notification Panel

    NOTIFICATION PANEL From the Home screen, swipe down on the Status bar to open the Notification panel. Swipe left or right on a notification to delete it, or tap Clear all to clear all event- based notifications. QUICK SETTINGS PANEL Swipe down on the Status bar again from the Notification panel.

  • Page 23: Changing The Wallpaper

    Live Wallpaper Picker • Photos: It includes photos and screenshots taken using the • phone’s camera. (Default Sonim wallpaper is Black Paint Sponge wallpaper.) Wallpaper & style: Includes images that are pre-loaded with • the phone. CAPTURING A SCREENSHOT You can take an image of what is on your screen and it will be stored in Photos or Files app.

  • Page 24: Network & Internet

    100 feet, depending on the Wi-Fi router and surroundings. You can access the Internet when you connect your XP Pro 5G to a Wi-Fi network. To connect your phone to a Wi-Fi network; On Network & Internet screen, tap Internet.
  • Page 25 ADD NETWORK MANUALLY On Wi-Fi screen, tap Add network. Enter the Network name and select Security from the drop-down list. You can set the network password. Tap Advanced options. The settings such as Proxy and IP settings can be updated using the drop-down list. Tap Save to save the network settings.

  • Page 26: Mobile Network

    Select this if you wish to use the mobile network when Wi- Fi network has no internet connection. Install certificates: You can browse a certificate for • installation. Wi-Fi Direct: Tap Searching to search for the peer • devices and also select Rename device to rename the device.
  • Page 27 data when it reaches the limit set. Preferred network type: 5G is recommended however you can select LTE or 3G if you so desire WI-FI CALLING Default is ON. Turning this on your device can make and receive calls and send text messages via Wi-Fi networks or your carrier’s network, depending on your preference and which signal is stronger.

  • Page 28: Airplane Mode

    AIRPLANE MODE When your phone is set in airplane mode, network connectivity or mobile data connectivity is disabled, but you can still access your camera, media files and other features that do not require mobile data connectivity. To activate Airplane mode: 1.

  • Page 29: Data Saver

    Using USB tethering, you can share phone’s internet connection via USB. To enable USB Tethering, connect the device through USB cable to the PC. This feature will only be available when the XP Pro 5G is connected via USB to a compatible device.

  • Page 30: Private Dns

    On the Network & Internet screen, tap VPN. Tap ( ) at the top right corner of the screen to add a new VPN profile. In the Edit VPN profile screen, enter the Name, Type (select from the drop-down list), and the server address. Enter Username and password.

  • Page 31: Connected Devices

    On Connected devices screen, tap Connection preferences > Bluetooth. PAIR NEW DEVICE To activate Bluetooth and pair your XP Pro 5g device with other Bluetooth devices: With Android 14, Bluetooth will automatically turn On when scanning for a new device.
  • Page 32 • No data transfer: Select to set No data transfer mode. This will ONLY appear when connecting your device via USB cord to a laptop or computer. When you connect the Sonim XP Pro 5G phone to a computer, it is shown as a drive and not as a device.
  • Page 33 NFC (Near-Field Communication) is a set of communication protocols that enable two electronic devices, one of which is usually a portable device such as a smart phone, to establish communication by bringing them within 4cm of each other. NFC is by default turned ON. On Connected Devices screen, tap Connection Preferences >...

  • Page 34: Quick Share

    CHROMEBOOK You can use your phone to unlock your Chromebook screen and send and receive text messages from your Chromebook. On the Connected devices screen, tap Connection preferences > Chromebook. Tap drop-down list to view the Gmail accounts which are configured on your device.

  • Page 35: Apps

    APPS View current running applications, manage default apps, and more. From the Home screen, swipe up to access App ( ) screen, and tap Settings > Apps. DEFAULT APPS The default apps are listed. On App screen, tap Default apps. Set the default app for the browser, phone, messages, etc.

  • Page 36: Special App Access

    SPECIAL APP ACCESS On the App screen, tap Special app access. View app access for special functions, such as battery optimization, display over other apps, unrestricted data, usage access, etc. NOTE: You can use FIND MY DEVICE under Device admin apps. Activating this service will allow you, by using the Google Play services, to change the screen lock, lock the screen, disable some screen lock features, or even completely wipe the device by performing a factory...

  • Page 37: Notifications

    NOTIFICATIONS Manage the settings on notifications. From the Home screen, swipe up to access App screen, and tap Settings > Notifications ( APP SETTINGS On the Notifications screen, tap App notifications. Apps are categorized into four types (Most recent, Most frequent, All apps, or Turned off).

  • Page 38: Notifications On Lock Screen

    You can set Do Not Disturb behavior, exceptions, schedules, etc. FLASH NOTIFICATIONS You can set your XP Pro 5G to flash the camera light or the screen when notifications are received or when alarms sound. Set the Camera Flash to ON to activate the camera light when notifications are received or when alarms are activated.

  • Page 39: Wireless Emergency Alerts

    WIRELESS EMERGENCY ALERTS On the Notifications screen, tap Wireless Emergency Alerts. Turn On Wireless Emergency Alerts. Extreme threats: Turn On this option to get the alerts for • extreme threats to life and property. Severe threats: Turn On this option to get the severe •...
  • Page 40 NOTIFICATION DOT ON APP ICON On the Notifications screen, tap Notification dot on app icon. Turn On this option to allow the display of notification dots on an app icon to alert that you have a notification. ENHANCED NOTIFICATIONS Enhanced notifications can access notification content, including personal information like contact names and messages.

  • Page 41: Battery Settings

    BATTERY SETTINGS From the Home screen, swipe up to access the App screen, and tap Settings > Battery ( BATTERY USAGE View battery usage from last full charge. On Battery screen, tap Battery usage. You can view the battery percentage that each apps used. BATTERY SAVER Battery Saver mode turns on Dark theme and limits or turns off background activity, some visual effects, certain features and some...

  • Page 42: Usb Power Saving

    REDUCE BATTERY AGING This feature is OFF by default. This feature is designed for devices constantly in charging equipment (i.e. vehicle cradle/mount). If your device is in a constant state of charging (typically in an installed vehicle mount), then activating this feature will limit the battery charge to 80%, which will extend the overall life of the battery.

  • Page 43: Tips To Extend The Battery Life

    TIPS TO EXTEND THE BATTERY LIFE Follow these tips to extend your phone’s battery life. • If you are not using Wi-Fi, Bluetooth or GPS, use the Settings to turn them off. The GPS setting is located in Settings > Location.

  • Page 44: Storage Settings

    STORAGE SETTINGS The Storage settings menu allows you to manage internal storage on your phone and provides menu choices for an optional SD card (not included). From the Home screen, swipe up to access the App screen, and tap Settings > Storage ( SD CARD You must have an SD card inserted to manage settings.

  • Page 45: Sound & Vibrations Settings

    SOUND & VIBRATIONS SETTINGS Control your phone’s audio, from ringtones and alerts to tap tones and notifications. From the Home screen, swipe up to access App screen, and tap Settings > Sound ( Drag the sliders to adjust the volumes of Media, Call, Notification, Ring, and Alarm.

  • Page 46: Default Notification Sound

    VIBRATION & HAPTICS On the Sound screen, tap Use vibration & haptics. Select the checkboxes to enable or disable vibration for calls, notifications, alarms & interactive haptics. SHORTCUT TO SET RING TO MUTE OR VIBRATE When turning this feature on, press the Power button and the Volume Up key together to either mute the ringing or set the ring to vibrate.

  • Page 47: Display Settings

    DISPLAY SETTINGS Adjust items such as wallpaper, brightness, screen timeout, and more. From the Home screen, swipe up to access App screen, and tap Settings > Display. BRIGHTNESS LEVEL On the Display screen, tap Brightness level. Drag the slider to adjust the screen brightness level manually. Note: the higher the brightness with the display on, the more battery power is used.

  • Page 48: Screen Timeout

    SCREEN TIMEOUT On the Display screen, tap Screen timeout to select a time. Your screen will automatically go to sleep after a predetermined set amount of time. This setting also affects battery use. Screen attention By default, this feature is OFF. Prevents your screen from turning off if you are looking at it.

  • Page 49: Auto-Rotate Screen

    AUTO-ROTATE SCREEN On the Display screen, tap Auto-rotate screen. Turn On this option to enable screen rotation automatically. SCREEN SAVER On the Display screen, tap Screen Saver. Turn On Screen Saver. You can select to use either the Clock, Colors or Photos as your screen saver.

  • Page 50: Accessibility

    ACCESSIBILITY You can make websites and applications more accessible to people with disabilities when they are using mobile phones and other devices. From the Home screen, swipe up to access App screen, and tap Settings > Accessibility TALK BACK Talk Back provides spoken feedback so that you can use your device without looking at the screen.

  • Page 51: Glove Touch Mode

    MAGNIFICATION On the Accessibility screen, tap Magnification. • Magnification shortcut: Turn On magnification shortcut. To magnify the screen, tap the ( ) icon. • Magnification type: Magnify full screen, part of screen, or switch between both options. • Keep on while switching apps: Allows the magnifier to stay on and zoom out when you switch apps.

  • Page 52: Timing Controls

    TIMING CONTROLS On the Accessibility screen, tap Timing controls. • Touch & hold delay: Set the touch & hold delay to Short, Medium, or Long. • Time to take action (Accessibility timeout): Choose how long to show messages that ask you to take an action. Note that not all apps are compatible with this.

  • Page 53: Audio Adjustment

    AUDIO DESCRIPTION Hear a description of what’s happening on screen in supported movies and shows. FLASH NOTIFICATIONS Flash the camera light or the screen when you receive notifications or when alarms sound. HEARING DEVICES You are able to use hearing aids, cochlear implants and other amplification devices with your device.

  • Page 54: Text-To-Speech Output

    TEXT-TO-SPEECH OUTPUT On the Accessibility screen, tap Text-to-speech output. • Preferred engine: Set the text-to-speech engine • (Google is default). Tap to manage text-to-speech settings. • Language: Set the language for using this function. • Speech rate: Drag the slider to adjust speech rate. •...
  • Page 55 SELECT EMERGENCY KEY app On the top right hand side of the device, is the Emergency key. Default setting is XXXX. If you wish to change this, from the Programmable Keys menu on the device, press Select Emergency Key, and scroll through the list of available applications to assign to this key.

  • Page 56: Security Settings

    SECURITY SETTINGS From the Home screen, swipe up to access App screen, and tap Settings > Security & Privacy. APP SECURITY (Google PLAY PROTECT) On the Security screen, tap Scan device. Google will regularly check your device and prevent/warn you of potential harm. Only apps on Google Play will be checked.

  • Page 57: Permission Manager

    PERMISSION MANAGER On Privacy screen, tap Permission manager. Control permission for apps that use your camera, location, microphone, contacts, storage, etc. PRIVACY DASHBOARD On Privacy screen, tap Privacy dashboard. Show which apps used permissions in the pass 24 hours. Manage the information used to show you ads and measure ad performance.
  • Page 58 CONTROLS SHOW CLIPBOARD ACCESS Default is ON; Show a message when apps access text, images or other content you’ve copied. SHOW PASSWORDS Default is ON; Display characters briefly as you type LOCATION ACCESS See apps and services that have access to location. ACTIVITY CONTROLS Choose the activities and info you allow Google to save.

  • Page 59: Device Admin Apps

    SECURITY EXTEND UNLOCK This Google feature allows you to keep your device unlocked when it’s with you. Extend Unlock can recognize when: You are holding the device • You are near home or another trusted place • Your watch or another trusted device is nearby •...

  • Page 60: Encryption & Credentials

    SIM LOCK You have the option to Lock the SIM. Default is OFF; enabling this feature would require a PIN to use the device ENCRYPTION & CREDENTIALS Manage your credential storage within this sub-menu Encrypt phone: Your phone is already encrypted. •...

  • Page 61: Face Unlock

    IMPORTANT NOTE: You will not be able to unlock via fingerprint on first boot / power on. FACE UNLOCK Unlock your phone by looking at it. On Security & Privacy screen, tap Face & Fingerprint Unlock. SET UP FACE AUTHENTICATION IMPORTANT NOTE: To increase facial accuracy when attempting to unlock your device, we encourage you to ensure you are in good lighting when enrolling into face unlock.

  • Page 62: Location Settings

    LOCATION SETTINGS From the Home screen, swipe up to access App screen, and • tap Settings > Location. Turn On location services. • • RECENT ACCESS View a list of apps that have recently requested your location. APP LOCATION PERMISSIONS View which apps have permission to access location services.
  • Page 63 Bluetooth scanning: Turn On this option to improve location services by allowing the system apps and services to detect Bluetooth devices at any time.

  • Page 64: Safety & Emergency

    SAFETY & EMERGENCY Store your medical and emergency information, view emergency alerts, and manage settings on emergency SOS and location service. • From the Home Screen, swipe up to access App screen, and tap Settings --> Safety & Emergency • Open Google’s PERSONAL SAFETY to add your medical information, emergency contacts &...
  • Page 65 UNKNOWN TRACKER ALERTS Trackers work with Find My Device network compatible tags. When alerts are on, you’ll get a notification if an unknown tracker is detected traveling with you. These alerts are deleted after 48 hours. SILENCE NOTIFICATIONS WHILE DRIVING This acts as a Do Not Disturb while driving.

  • Page 66: Passwords & Accounts

    PASSWORDS & ACCOUNTS From the Home screen, swipe up to access the App screen, and tap Settings > Passwords & Accounts. PASSWORDS See, change, or remove passwords you saved in your Google Account. AUTOFILL SERVICE Autofill your information when needed from your Google Account. Fill in the categories with information you would like to autofill, such as addresses, payment methods, etc.

  • Page 67: Digital Well Being And Parental Controls

    DIGITAL WELL BEING AND PARENTAL CONTROLS From the Home screen, swipe Up to access the App screen, and tap SETTINGS --> DIGITAL WELLBEING & PARENTAL CONTROLS. DIGITAL WELLBEING • Use app timers and other tools to keep track of screen time and unplug more easily.

  • Page 68: Google

    HEADS UP • Receive a reminder from Google when walking while using your phone to focus on what’s around you. • Show icon in the app list: Turn on to show icon in the application list. FAMILIES Parental Controls: You can add content restrictions and set other limits to help your child balance their screen time.

  • Page 69: System

    SYSTEM LANGUAGES You can set the phone language and input options to any of the languages displayed in the language lists. On System screen, tap Languages. From here you can change languages for the System, for Apps, and for regional preferences English is set as the default System language, however to change this, simply touch System Languages and either select an alternative language, or touch Add a language.
  • Page 70 KEYBOARD You can select the on-screen keyboard you wish to use from this sub-menu, as well as other tools such as Spell Checker and Personal Dictionary and Pointer speed. On-Screen Keyboard Gboard: You can use Google keyboard which is a multilingual typing keyboard.
  • Page 71 Press & hold power button Pressing and holding the power button can be set up for two different actions: Displaying the power menu: Choosing this displays options to make an emergency call, lock your phone, restart your device, or power it off. Opening the Digital assistant The default is to open the digital assistant.
  • Page 72 TIME ZONE The device default again is defaulted ON to automatically detect what time zone you are currently in. You can also allow the device to use your location to identify your time zone. TIME FORMAT You can use your locale default, which is defaulted to OFF. You are also able to format the time to either 12-hour or 24-hour format.

  • Page 73: Reset Options

    Each user will have a personal space on your device for custom home screens, accounts, apps, settings & more. From this menu you will also be able to delete guest activity. You have the ability for the guest to use phone capabilities. The default for this is OFF.

  • Page 74: System Update

    Follow the prompts should there be an available update, otherwise if you are up to date, a pop up message will display “Software is up to date. Your SONIM X800 is up to date.” (Note: X800 is the model number of your Sonim XP Pro...
  • Page 75 The following information is displayed: Device name Tap on this to show your device name. You can change this. • Note this is what others will see when/if when you connect to Bluetooth devices, connect to a Wi-Fi network or hotspot Phone number (SIM) Phone number (eSIM) Legal information...
  • Page 76 NOTE: MAC addresses are only available when the service is enabled. IP addresses are only available when the device is connected to Wi-Fi or mobile data. Device Wi-Fi MAC address Bluetooth address Up time Displays the amount of time the device has been •...

  • Page 77: Managing Contacts

    MANAGING CONTACTS You can use the phonebook to maintain phone numbers and other information of your contacts. This feature enables you to add, dial phone numbers and send SMS and MMS messages. From the Home screen, swipe up to access App screen, and tap Contacts ( ADDING A CONTACT When you switch On the device for the first time, there are no contacts...

  • Page 78: Sending A Message From Contacts

    SENDING A MESSAGE FROM CONTACTS You can send SMS and MMS messages to contacts in your phone book. On the Contacts screen, scroll to the desired contact and tap to open it. Tap the Messages icon ( Tap in the Text Message box at the bottom of the page and enter your message.
  • Page 79 SETTINGS • My info: Set up your profile. Enter the details and tap Save. • Accounts: Manage accounts. • Default account for new contacts: Set default account for new contacts: Google Account, Device. • Contacts to display: Choose to display all contacts or customized contacts.

  • Page 80: Searching For A Contact

    • Blocked numbers: You will not receive any calls or text messages from the blocked numbers. If you wish to add a number to block, tap Add a number. Enter the number to be blocked and tap Block. The number is then blocked and you will not receive any calls or messages from that number.

  • Page 81: Managing Call Settings

    MANAGING CALL SETTINGS From the Call Settings screen, you can adjust volume levels, ring tones, vibration options, and other actions like setting up your voicemail. You can also customize the sounds and volume levels of the ringtones, alarms and navigation feedback. DISPLAY OPTIONS From here you can set how your contacts are displayed in the address book.
  • Page 82 Phone Ringtone Use this submenu to set the preferred ringtone for incoming calls. Live Caption Live Caption detects speech on your device and automatically generate captions. Settings will allow you to choose languages, suggest detected languages, set your caption preferences, hide profanity, show sound labels, and set volume control.
  • Page 83 DIAL PAD TONES Enable this and tones will be played when dial pad buttons are pressed. SCREEN LOCKING SOUND Enable this for a sound to be played when the screen is locked CHARGING SOUNDS AND VIBRATION Enable this for sound/vibration to be played when device goes into charging mode.
  • Page 84 CALLING ACCOUNTS From here you can: Activate Wi-Fi calling when the mobile network is not • available, Activate video calling, • Set calls to auto-answer between 3 and 30 seconds, • Boost the speaker during a phone call • Set Call Forwarding •...
  • Page 85 VOICEMAIL From this submenu you can change various settings for voicemail sounds & notifications. Sound: Default notification sound is selected. You can • select any other sound from the list. Vibrate: Turn On to get the vibration when a voicemail is •...

  • Page 86: Sending Messages And Emails

    SENDING MESSAGES AND EMAILS SMS and MMS are convenient means of communication. You can send a text message to other people via SMS service. MMS allows you to send messages by including multimedia content such as pictures, audio files, video files and so on. You can use the Messages app in your phone to send SMS and MMS messages to other mobile phones or any other equipment that can receive SMS and MMS.

  • Page 87: Deleting Messages

    DELETING MESSAGES To delete a message, Click on the message you wish to delete. Tap the options icon ( ) and tap delete. A pop-up message will appear. Tap delete to delete the message. NOTE: Once deleted, it cannot be undeleted. SETTING UP GMAIL ACCOUNTS Setting up your Gmail account(s) will allow you to access your email and email services.

  • Page 88: Verizon Ptt Plus Service

    VERIZON PTT PLUS SERVICE Push to Talk Plus requires a subscription to work. Additional charges may apply. Contact your Verizon representative for more information about Verizon PTT Plus. LAUNCHING VERIZON PTT PLUS APPLICATION To launch the Verizon PTT Plus application, click on the Verizon PTT Plus icon ( ) from Home/Application screen.

  • Page 89: Using Applications

    USING APPLICATIONS CAMERA The Sonim XP Pro has a 50MP main, 13MP ultra-wide, 2MP micro rear camera and 16MP front camera with fixed focus for taking pictures. Saved pictures can be accessed via either the Photos app or by clicking on the gallery button on the lower left corner of the screen.
  • Page 90 Utilize the following features when in Camera mode. These are the icons along the top of the screen when in Camera mode. NOTE: These descriptions are for the camera installed on the Sonim XP Pro 5G. If you are using a different camera, these descriptors could be...
  • Page 91 These icons are on the screen from left to right: FLASH: Tap on the Flash icon to activate or deactivate the flash. If the flash icon is orange in color, it is activated; if the icon has a slash through it, the flash is deactivated; if the icon has a small “a” in the bottom right of the icon, then it is in Automatic mode.
  • Page 92 Camera Screen brightness: Minimum brightness • Normal • Maximum brightness • Volume key functions: While default is to capture a shot, including Continuous Shot mode, you can set the volume key to operate as follows when the camera is engaged: Volume •...
  • Page 93 Smile capture: Turn on this feature to snap a photo whenever the camera detects a smile. Advanced Features: Anti-Flicker: settings for Auto, Off, 50 Hz or 60 Hz. • Restore default settings: This will re-set all settings to the • factory default.
  • Page 94 USING APPLICATIONS CALENDAR The Calendar helps you to set up appointments, schedule reminders and alerts and repeat them as required. You can also view your saved tasks on a daily or weekly basis. To access your calendar: From App screen, tap Calendar From the home calendar screen you can change your view by clicking the three lines on the top left side of the screen.
  • Page 95 For more mathematical operators, tap the “v” soft key above the division soft key on the right side of the screen. Within the Calculator app, there is a Settings menu. From here you can gain access to: • History: you can get a list of previous calculations you have performed on the device.
  • Page 96 Timer Set the desired timer and press the round Play key at the • bottom center of your screen. You will then be able to pause, add 1 minute to the timer, or • create another timer. You can add as many timers as you like.
  • Page 97 notifications. The wallpaper will dim.  The display will switch to black and white  to reduce screen stimulation. You can customize Bedtime Mode to allow specific people, alarms, or notifications to bypass these settings for essential communication. Additional Tips for Better Sleep •...
  • Page 98 ALARM SETTINGS Silence after: Set the time to cancel the alarm sound after a specific duration. Options are: 1 minute • 5 minutes • 10 minutes • 15 minutes • 20 minutes • 25 minutes • Never • Snooze after: This allows you to set the time to snooze after you have silenced your alarm.
  • Page 99 SCREEN SAVER You can customize the screen saver: set a digital or analog screen saver • activate Night Mode to decrease the display to a very dim • display to decrease the impact to your eyes in dark rooms. Privacy Policy This will take you to the Google Privacy Policy Help This will take you to the Google help resources.

  • Page 100: Sound Recorder

    SOUND RECORDER You can record voice memos using the device’s sound recorder. To access the sound recorder, from the App screen, tap Sound Recorder. To record an audio file, tap the red record button in the bottom center of the screen. To STOP the recording, press the STOP soft key on the bottom left side of the screen.
  • Page 101 (either PIN or Pattern). If you forget this lock, there is no way for it to be recovered and these files will be lost. Please protect your lock code. Neither Google nor Sonim can recover this lock code for you or reset it without a factory reset which would delete all folders within this Safe Folder.

  • Page 102: Fcc Sar Warning

    FCC SAR WARNING RF EXPOSURE INFORMATION (SAR) This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S.

  • Page 103: Federal Communication Commission Interference Statement

    For body worn operation, this device has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and be positioned a minimum of 10 mm from the body. When the device is set to hotspot mode, please use it at least 10 mm away from your body.

  • Page 104: Fcc Caution

    FCC CAUTION • Any Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment. • The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. •...

  • Page 105: Conditions Of Acceptability

    5725-5825 MHz shall comply with the e.i.r.p. Limits specified for point-to-point and non point-to- point operation as appropriate. Users should also be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.

  • Page 106: Hazardous Location Usage

    HAZARDOUS LOCATION USAGE WARNING Determine by inspection that the following information is made available to the user by one or more of: Printed on the label for the battery. Printed on the label for the host device. Printed in the owner’s manual. Posted in a help file or Internet website.

  • Page 107: Csa Standard

    CSA STANDARD CAN/CSAC22.2No.213-17+UPD 1(2018) +UPD 2 (2019) +UPD 3(2021) (R2022) CSA C22.2 No.62368-1-19 ANSI/UL 121201-2021, 9th Edition ANSI/UL 62368-1,3rd Edition CERTIFICATION CSA Certificate No. 80201162 cCSAus Class I, Division 2, Groups A, B, C and D, T4 Class II, Division 2, Groups F and G, T4 Class III, Division 2...

  • Page 108: Additional Battery Information

    ADDITIONAL BATTERY INFORMATION BATTERY USAGE Your Sonim XP Pro 5G phone comes with a non-removable battery. For any battery related questions, please contact the Sonim Customer Experience Center at 1-833-697-6646 (1-833-MY-SONIM) or email us at support@ sonimtech.com. Use only a Sonim XP Pro (X800) certified battery •...

  • Page 109: Charging The Battery

    TIPS TO EXTEND THE BATTERY LIFE Follow these tips to extend your phone’s battery life. If you are not using Wi-Fi, Bluetooth, or GPS, use Settings • to turn them off. The GPS setting is located in Settings > Location. Set screen brightness to Low and set a shorter Sleep •...

  • Page 110: Storing Your Phone Or Battery

    If you use a climate-controlled storage location, set the • temperature to 50° to 64° F (10° - 18°Celsius) and keep the relative humidity between 40% - 50% Recharge the battery once every 6 months, using the original • Sonim wall charger and charging cable...

  • Page 111: Safety Guidelines

    Avoid using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids. Use only Sonim XP Pro 5G approved charging equipment to charge your phone and avoid damage to your phone. The symbol of the crossed-out wheeled bin...

  • Page 112: Avoid High Temperatures

    The Sonim XP Pro 5G is water-proof and can be submerged to 2 meters for 60 minutes. Ensure to close the audio connector properly. This will prevent the deposit of water droplets on the connectors, when the phone is immersed in water.

  • Page 113: Child Safety

    Comply with instructions to switch off the device or deactivate the RF transmitter when required, especially when posted in hospitals and airplanes. Equipment used in these places may be sensitive to radio waves emitted from the device and adversely affect their operation. Also, observe restrictions at gas stations or other areas with flammable atmosphere or when close to electro-explosive devices.

  • Page 114: Hearing Aid Compatibility (Hac) 2019 Regulations For Mobile Phones

    The volume control performance has been evaluated according to ANSI C63.19-2019 and waiver DA-23-914. The lowest conversational gain is 6.6 dB with a hearing aid, and 11.26 dB without a hearing-aid. Sonim XP Pro 5G USER GUIDE V1 04DEC2024...

This manual is also suitable for:

X800

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