Johnson & Starley WARMCAIR DW II Series User Instructions
Condensing air & water heaters
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WARMCAIR DW
Condensing Air & Water Heaters
High Effi ciency Downfl ow
Condensing Air & Water Heater
C10DW, C16DW, C20DW, C25DW
User Instructions
WarmCair C10DW Series II
WarmCair C16DW Series II
WarmCair C20DW Series II
WarmCair C25DW Series II
These instructions are to be left with the User
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Johnson & Starley Ltd
Phone: 01604 762881
email: info@johnsonandstarley.co.uk
Series
FM 525200
Rhosili Road
Brackmills
Northampton
NN4 7LZ
Publication No. ZZ 1671
October 2024
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Summary of Contents for Johnson & Starley WARMCAIR DW II Series
- Page 1 Johnson & Starley Ltd Rhosili Road Brackmills Northampton NN4 7LZ Phone: 01604 762881 email: info@johnsonandstarley.co.uk Publication No. ZZ 1671 October 2024 WARMCAIR DW Series Condensing Air & Water Heaters High Effi ciency Downfl ow Condensing Air & Water Heater C10DW, C16DW, C20DW, C25DW User Instructions WarmCair C10DW Series II G.C.
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Page 2: Table Of Contents
CONTENTS General Information Temperature Control Air Filter Heater Not Giving the Service Required The Heater Control Panel To Light the Heater Operating Functions Servicing & Maintenance Cleaning 10 . Service Arrangements 11 . Additional Information 12 . Troubleshooting Escape of Gas Guarantee Terms and Conditions NOTE This appliance is not intended for use by persons (including children) with reduced physical, sensory or... -
Page 3: General Information
GENERAL INFORMATION WARNING: THIS APPLIANCE MUST BE EARTHED IMPORTANT: IT IS A STATUTORY REQUIREMENT THAT ALL GAS APPLIANCES BE INSTALLED BY COMPETENT PERSONS, (i.e. GAS SAFE REGISTERED INSTALLERS. GAS SAFE MEMBERSHIP ENQUIRIES - TEL: 0800 408 5500) IN ACCORDANCE WITH THE GAS SAFETY (INSTALLATION AND USE) REGULATIONS (CURRENT EDITION). -
Page 4: Air Filter
AIR FILTER IMPORTANT: The air fi lter should be cleaned monthly during the heating season, or every week for the fi rst month in new homes in order to clear builder’s dust, etc. If you are using a Cleanfl ow electronic air cleaner, refer Publication ZZ1667 Replacement of the 2 Piece Filter Media. -
Page 5: Operating Functions
OPERATING FUNCTIONS CENTRAL HEATING MODE 7.1.2 To activate a central heating demand, set the external programmer to call for central heating and turn up the thermostat. 7.1.3 To activate a domestic hot water demand, set the external programmer to call for hot water and ensure the cylinder thermostat is set high enough to create a demand (higher than the current water temperature in the cylinder). -
Page 6: Servicing And Maintenance
SERVICING & MAINTENANCE A full maintenance check must be carried out annually on the appliance to ensure safe operation and maintain your manufacturer’s guarantee. Your installer will give you details of arrangements for this service. If your installer has difficulty in providing this information please contact Johnson & Starley Ltd on 01604 762881, or email: info@johnsonandstarley.co.uk to assist in providing details of gas safe engineers. -
Page 7: Troubleshooting
TROUBLESHOOTING 12.1 Check that the temperature control and time control are set correctly to your requirements and that at last half of the warm air outlets are open, especially in the room where the temperature control and time control are located. 12.2 Check that the air filter is not clogged, if so clean as details in Section 3. -
Page 8: Escape Of Gas
FAULT CODE DESCRIPTION ACTION TO TAKE Turn off any heating or hot water demand, wait for CH flow temp sensor 10-20 minutes, press RESET. overheat (>105ºC) If fault code returns, contact your Gas Safe Engineer RESET Turn off any heating or hot water demand, wait for CH flow temp sensor 10-20 minutes, press RESET. -
Page 9: Guarantee Terms And Conditions
GUARANTEE TERMS AND CONDITIONS Guarantee Terms and Conditions The guarantees (The ‘Products’) WarmCair Warm Air Heaters 12 months only, 5* years if registered. *Years 1-2 Parts and Labour, Years 3-5 Parts only Aquair HIU 12 months only 5* years if registered. *Years 1-2 Parts and Labour, Years 3-5 Parts only Installs from 01/09/2021 only These guarantees apply to the original retail purchaser only and are not transferable. - Page 10 13. At the end of each 12-month period the product must be maintained in accordance with the Johnson & Starley manufacturer’s user instructions and serviced annually by a DAH1 Gas Safe Registered Installer. Should this condition not be met the appliance guarantee will become void. 14.
- Page 11 Manufacturer’s Guarantee does not apply to (and therefore could be chargeable work) • Condensate pumps and any damage caused by faulty pumps, blocking or freezing of condensate pipes. Internally or externally • Heater failure caused as a result of frozen condensate pipes/wastes. •...
- Page 12 Johnson & Starley Ltd Rhosili Road, Brackmills, Northampton NN4 7LZ Sales email: sales@johnsonandstarley.co.uk Customer Support email: customer.support@johnsonandstarley.co.uk Service email: service@johnsonandstarley.co.uk Marketing email: marketing@johnsonandstarley.co.uk Reception/Customer Service 01604 762881 In the interest of continuous development Johnson and Starley reserve the right to change specification without prior notice.
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