PRC-Saltillo TouchChat Express 8 Manual

Dedicated and non-dedicated devices

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TouchChat
Express Manual
®
TouchChat Express 8 · 2
Generation
nd
Dedicated and Non-Dedicated Devices
English Version
DOC100274v100

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Summary of Contents for PRC-Saltillo TouchChat Express 8

  • Page 1 TouchChat Express Manual ® TouchChat Express 8 · 2 Generation Dedicated and Non-Dedicated Devices English Version DOC100274v100...
  • Page 2 Lightning®, Mac®, Macintosh®, Safari®, Siri®, TouchID®, and TrueDepth® are trademarks of Apple Inc., registered in the U.S. and other countries and regions. The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by PRC-Saltillo is under license.
  • Page 3: Table Of Contents

    Contents Device Overview ..................................4 Getting Help ..................................... 4 Device Features ..................................5 Turning the iPad On and Off or Putting It to Sleep ........................6 Turning the iPad On and Off ................................ 6 Locking the iPad and Putting It to Sleep ............................6 Turning the Amplifier On and Off .............................
  • Page 4: Device Overview

    Device Overview TouchChat® Express devices feature a reusable, protective case. The rubber boot and plastic shell provide protection while the amplifier delivers high quality audio output. The handle provides optimal portability. This manual offers step-by-step instructions for working with the TouchChat Express device. Getting Help For information on using the TouchChat app, go to https://touchchatapp.com/manuals-and-qrgs...
  • Page 5: Device Features

    Device Features Rear View Front View Side View TouchChat Express Manual...
  • Page 6: Turning The Ipad On And Off Or Putting It To Sleep

    To change the auto-lock time, choose Settings > Display & Brightness > Auto-Lock. To unlock the iPad: TouchChat Express 8: Press the Home button or the power button. TouchChat Express 10: Press the Home button or the power button, and then drag the slide to unlock text that appears on the screen.
  • Page 7: Turning The Amplifier On And Off

    Turning the Amplifier On and Off The device and amplifier communicate using a Bluetooth® connection. Typically, the amplifier should be left on. During air travel and in some medical facilities the Bluetooth option is required to be turned off. When the amplifier is off, speech is still present but comes from the device’s internal speaker. Turning Bluetooth Off (Non-Dedicated Devices) 1.
  • Page 8: Adjusting The Volume And Muting Sounds

    Adjusting the Volume and Muting Sounds Excessive volume or sound pressure level when using earphones or headphones can cause hearing loss over extended periods of time. Using the Volume Buttons The volume buttons are located on the edge of the device. Pressing one button increases the volume and pressing the other lowers the volume.
  • Page 9: Using The Touchscreen

    Using the Touchscreen Your device comes with a capacitive touchscreen. It responds best to a light touch from the pad of your finger. Using excessive force or a metallic object when pressing on the touchscreen may damage the Important! tempered glass surface. Stylus A stylus was provided in your TouchChat Express package.
  • Page 10: Attaching A Strap

    Attaching a Strap If You Received Loops with Your Strap: Your package included a strap and two loops for attaching the strap. Do not attach a strap directly to the plastic case as this may damage the device. The loops are potential choking hazards. Use them with caution. Decide whether you want to carry the unit in landscape or portrait orientation.
  • Page 11 If You Received Metal Rings with Your Strap: Your package included a strap and two metal rings for attaching the strap. Do not attach a strap directly to the plastic case as this may damage the device. For devices that include a handle, simply attach the strap to the bottom holders if you remove the handle.
  • Page 12: Positioning The Stand

    Positioning the Stand Your device comes with a stand that can be positioned for easy viewing. When closed, the stand is held in place by a latch. Latch Stand’s bottom support To position the device at an angle for easy viewing of the screen, do the following: 1.
  • Page 13: Attaching A Wheelchair Mounting Plate

    Attaching a Wheelchair Mounting Plate Three threaded holes are provided on the back of the device for attaching an optional wheelchair mounting plate. If you purchased the wheelchair mounting plate accessory, follow these instructions to attach the plate to your device. 1.
  • Page 14: Replacing The Rubber Boot

    Replacing the Rubber Boot To replace the rubber boot, follow these instructions. 1. Remove the existing plastic shell/rubber boot assembly from the device. 2. Remove the existing boot from the shell. 3. Fit one end of the device into the replacement rubber boot. Be sure to line up the buttons and ports on the device’s sides with the corresponding receptacles and openings in the boot.
  • Page 15: Charging The Device And Amplifier

    Charging the Device and Amplifier Connecting the Charger You received a battery charger with your TouchChat Express. One end of the charger plugs into a wall outlet—a surge protector is recommended. The other end has two connectors, allowing you to charge the device and amplifier at the same time.
  • Page 16 Checking Battery Status of the Device Only To check the battery level or charging status of a non-dedicated device, press the Home button. The current battery status is displayed in the top right corner of the screen. The battery status indicator only shows the battery level or charging status of the iPad, not the amplifier.
  • Page 17: Cleaning And Disinfecting Your Device

    Cleaning and Disinfecting Your Device If your TouchChat Express will only be used by one person, routine cleaning and disinfecting should be sufficient. If, however, more than one person will be using the unit, take additional measures to clean and disinfect the unit after it has been used by one person before allowing it to be used by another. Routine Cleaning and Disinfecting Important! Do not use solvents or abrasives or spray water or cleaner on the unit.
  • Page 18: Disinfecting Touchchat Express And Accessories For Multiple Users

    Disinfecting TouchChat Express and Accessories for Multiple Users This section applies only when more than one person will be using the same unit. In that situation, it is vital to effectively disinfect the unit and accessories that have been used by one person before allowing them to be used by another.
  • Page 19: Troubleshooting

    Troubleshooting Speakers/amplifier no longer produce sound. / Sound is limited to the device’s speakers only. First try this: Make sure the amplifier has been charged. If the amplifier is charged … Next try this: Make sure Airplane Mode is off. Press the device’s Home button and choose Settings. If Airplane Mode is on, turn it off.
  • Page 20: Specifications

    Specifications Battery life 10-12 hours, depending on individual usage and power settings Software/operating system Various apps/iPadOS or iOS Standard components Amplifier, handle, stand, boot, battery charger/USB cable, stylus Accessories Keyguards, TouchGuides, wheelchair mounting plate, backpack carrying case, shoulder strap, waist belt, strap attachments Operating Environment Ambient temperature 5°C to 40°C (41°F to 104°F) Relative humidity...
  • Page 21: Safety Information

    Safety Information Emergencies This device is not intended to be an emergency call device or sole communication aid. Modifications Do not attempt to modify the device or any accessories. Modifications could create a safety hazard and make the equipment inoperative. Cleaning, Maintaining, and Servicing Do not service or maintain the device while in use.
  • Page 22 Interference When operating this device in a medical environment, do not use it with any product that is not medically approved. Follow all rules for appropriate wireless device use. Do not use this device close to sources of RF/RFID radiation or you may encounter interference. Move away, if possible, from the source of the interference.
  • Page 23: Compliance Information

    PRC-Saltillo assumes no responsibility for any loss or claims by third parties which may arise through the use of this product. PRC-Saltillo assumes no responsibility for any damage or loss caused by the deletion of data as a result of malfunction repairs or battery replacement.
  • Page 24 There is no need to turn the device or amplifier off when using the device on a daily basis. It is recommended to restart the device once per week and put it to sleep daily. To report any serious incident associated with the device, contact PRC-Saltillo and your national authority. For information on cleaning the device, see the device manual.
  • Page 25 Explanation of Symbols on PRC-Saltillo Devices, Accessories, or Packaging The device is Federal Communications Commission (FCC)-compliant. The device conforms to European Union health, safety, and environmental standards. The device conforms to the requirements of the UK MDR 2002. The device complies with Innovation, Science and Economic Development Canada license-exempt RSS standard(s).
  • Page 26: International Contact Information

    Wooster, OH 44691 USA Tel.: +1 330 262-1984 ∙ +1 800 262-1984 Fax: +1 330 262-4829 Email: info@prentrom.com Web: www.prc-saltillo.com/ EU Authorised Representative Prentke Romich GmbH Karthäuserstr. 3 D-34117 Kassel Germany Tel.: +49 (0) 561 7 85 59-0 Fax: +49 (0) 561 7 85 59-29 Email: info@prentke-romich.de...

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