PRC-Saltillo VIA Pro 11.2 Manual

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Via

Pro 11.2 Manual

English Edition

Via Pro

Model ViaPro11.2

DOC100246v100

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Summary of Contents for PRC-Saltillo VIA Pro 11.2

Page 1 Pro 11.2 Manual ® English Edition Via Pro Model ViaPro11.2 DOC100246v100...
Page 2 Copyright and Trademark Information © 2025 PRC-Saltillo. Non-commercial reprint rights for clinical or personal use granted with inclusion of copyright notice. Commercial use prohibited; may not be used for resale. Contact PRC- Saltillo for questions regarding permissible uses. AAC Coaching Corner™, AAC Language Lab®, AAC Learning Journey™, Accent®, AeroSwitch®, AeroText™, ChatEditor™, ChatFusion™, ChatPoint™, ChatSMS®, ChatWrap®, CoreScanner™, Dialogue®, Empower®, Engage®, Essence®, Freedom Switch™, iSharePRC®, LAMP™, LAMP Words for Life®, Look®, Minspeak®, NovaChat®, NuEye®, NuPoint®, NuVoice®, PASS™, PRiO®, Realize...
Page 3: Table Of Contents
Contents Via Pro Overview ..............................4 Customer Service and Technical Support ......................4 Getting Help ................................4 Dedicated Devices ..............................4 Device Features ..............................5 Turning the Device On and Off ..........................7 Turning the Amplifier On and Off ........................8 Adjusting the Volume ............................
Page 4: Via Pro Overview
Dedicated Devices A dedicated Via Pro device is set up for communication only. Your funding source requires that your device be locked when shipped. If you wish to enable additional features, contact PRC-Saltillo Order Management at (800) 262-1933 or email sales@prc-saltillo.com.
Page 5: Device Features
Device Features Front View 1 Handle 4 Touchscreen 2 Colored wrap 5 Sleep/wake button 3 Frame* 6 Volume buttons * Attach a keyguard or TouchGuide Via Pro Manual...
Page 6 Rear View 1 Handle 6 Wheelchair mounting plate holes 2 Volume buttons 7 Stand 3 Rear camera 8 Amplifier reset button 4 Sleep/wake button 9 Strap holders 5 Amplifier speakers 10 Colored wrap Side View 1 Charging LED (amber) 4 Headset jack 2 Switch jack A 5 Amplifier LED (blue) 3 Switch jack B...
Page 7: Turning The Device On And Off
Turning the Device On and Off This section applies to non-dedicated devices only. The sleep/wake button allows you to turn the device on and off. To turn the device on: Hold down the sleep/wake button until the Apple® logo appears on the screen. To turn the device off: Hold down the sleep/wake button and the volume up or volume down button until you see the Power Off screen.
Page 8: Turning The Amplifier On And Off
Turning the Amplifier On and Off The device and amplifier communicate using a Bluetooth® connection. Typically, the amplifier should be left on. During air travel and in some medical facilities the Bluetooth option is required to be turned off. When the amplifier is off, speech is still present but comes from the device’s internal speaker. Non-Dedicated Devices: Turning Bluetooth Off 1.
Page 9: Adjusting The Volume
Adjusting the Volume Excessive volume or sound pressure level when using earphones or headphones can cause hearing loss over extended periods of time. Using the Volume Buttons The volume buttons are located on the top edge of the device. Pressing one button increases the volume and pressing the other lowers the volume Using the Touchscreen Your device comes with a capacitive touchscreen.
Page 10: Charging The Device And Amplifier
Charging the Device and Amplifier Connecting the Charger You received a battery charger with your device. One end of the charger plugs into a wall outlet—a surge protector is recommended. The other end has a USB-C connector, allowing you to charge the device and amplifier at the same time.
Page 11 Checking Battery Status To check the battery level or charging status at any time, create a button with the Battery Status action or find and tap a battery status button in your vocabulary. Extending Battery Life To extend the battery life of a non-dedicated device, you can dim the screen. Open the iPad Settings, select Display &...
Page 12: Positioning The Stand
Positioning the Stand Your device comes with a stand that can be positioned for easy viewing. The stand is shown here in the closed position. To position the device at an angle for easy viewing of the screen, do the following: 1.
Page 13: Changing The Wrap
Changing the Wrap You can replace the wrap on your device with a wrap of a different color. This section applies to either an Active wrap or a Classic wrap. The main difference is that only the Active wrap includes slits along the bottom for easier replacement.
Page 14: Cleaning And Disinfecting The Device
Cleaning and Disinfecting the Device If your device will only be used by one person, routine cleaning and disinfecting should be sufficient. If, however, more than one person will be using the unit, take additional measures to clean and disinfect the unit after it has been used by one person before allowing it to be used by another.
Page 15: Disinfecting The Device And Accessories For Multiple Users
Disinfecting the Device and Accessories for Multiple Users Note: This section applies only when more than one person will be using the same unit. In that situation, it is vital to effectively disinfect the unit and accessories that have been used by one person before allowing them to be used by another.
Page 16: Finding The App Manuals
Dedicated Via Pro devices are set up with Guided Access turned on. If you cannot locate the Guided Access passcode in your shipping box, please call our support team to get this information. Important! If you change the passcode at any time, PRC-Saltillo will not be able to retrieve your new passcode for you.
Page 17: Ending A Guided Access Session
3. Swipe up from the bottom of the screen to navigate to the iOS menu. Important! If you choose to change your Guided Access passcode, write it down and store it in a safe place. PRC-Saltillo cannot restore a forgotten Guided Access passcode. Restarting a Guided Access Session 1.
Page 18: Disposing Of Your Device
Enter the password of the account on the device. • 6. The device will erase the content and restart. Arrange to Clear Private Information from a Dedicated Device 1. Contact PRC-Saltillo Service. Phone: Call 1-877-872-1428 Email: Contact Service@prc-saltillo.com 2. Follow the instructions provided by Service to pack and ship your device.
Page 19: Safety Information
Safety Information Emergencies This device is not intended to be an emergency call device or sole communication aid. Cleaning, Maintaining, and Servicing Do not attempt to service or maintain the device while it is in use. Disconnect the charger and turn off the device before cleaning or disinfecting the device.
Page 20 Small Parts, Cords, Cables, and Straps Cords, cables, and straps are potential entanglement or strangulation hazards. Please consider this prior to placing these items with device users. On a regular basis, visually inspect cables, cords, and connectors for damage or wear, especially where they are subject to extra stress.
Page 21 Batteries and Charging Use only the battery charger provided with your device. Amplifier batteries and tablet batteries are not replaceable by the customer. Do not place the device where it is difficult to operate or difficult to disconnect from the charger. Always follow the instructions in this manual when charging your device.
Page 22: Compliance Information
• PRC-Saltillo assumes no responsibility for any damage or loss caused by the deletion of data as a result of malfunction repairs or battery replacement. Be sure to back up all important data on other media (computer) to protect against its loss.
Page 23 There is no need to turn the device or amplifier off when using the device on a daily basis. It is recommended to restart the device • once per week and put it to sleep daily. To report any serious incident associated with the device, contact PRC-Saltillo and your national authority. • For information on cleaning the device, see “Cleaning and Disinfecting the Device”.
Page 24 Explanation of Symbols This section explains the symbols that appear on PRC-Saltillo devices, accessories, or packaging. Symbol Explanation The device is Federal Communications Commission (FCC)-compliant. The device conforms to European Union health, safety, and environmental standards. The device conforms to the requirements of the UK MDR 2002.
Page 25 Specifications: Active Wrap Weight 2.65 lbs. Dimensions 11 1/4 in. x 9 1/8 in. x 2 1/16 in. Battery life 10-12 hours, depending on individual usage and power settings Software/operating system Various apps/iPadOS or iOS Standard components Amplifier, handle, stand, boot, battery charger/USB cable, stylus Accessories Keyguards, TouchGuides, wheelchair mounting plate, backpack carrying case, shoulder strap, waist belt, strap attachments...
Page 26: Contact Information
1022 Heyl Rd Wooster, OH 44691 Tel.: +1 330 262-1984 ∙ +1 800 262-1984 Fax: +1 330 262-4829 Email: info@prentrom.com Web: www.prc-saltillo.com/ EU Authorised Representative Prentke Romich GmbH Karthäuserstr. 3 D-34117 Kassel Germany Tel.: +49 (0) 561 7 85 59-0...