Message Shortcuts; Troubleshooting Messages - Blackberry PEARL 9105 User Manual

User Guide
You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client
working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server.

Message shortcuts

Depending on the typing input language that you are using, some shortcuts might not be available.
In a message list
• To reply to a highlighted message, press 7 .
• To reply to all, highlight the message. Press 1 .
• To forward a highlighted message, press 9 .
Move around a message list
• To move to the top of a message list, press 2 .
• To move to the bottom of a message list, press 8 .
• To move to the next date, press 6 .
• To move to the previous date, press 4 .
• To move to the next unopened item, press 5 .

Troubleshooting messages

I cannot send messages
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should
send messages when you return to a wireless coverage area.
• If the menu item for sending a message does not appear, verify that you have added an email address, a PIN, or a phone number for
your contact.
• If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard,
verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not received an
activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send
a service book to your device.
• If you have not received a registration message from the wireless network, register your device. On the Home screen or in a folder,
click the Options icon. Click Advanced Options. Click Host Routing Table. Press the Menu key. Click Register Now.
• Generate an encryption key.
• Verify that data service is turned on.
• Resend the message.
Related topics
Resend a message, 49
Messages
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