Page 1: User Guide
User Guide BlackBerry Curve 8900 Smartphone Version: 4.6.1...
Page 2 SWD-454228-0828120955-001...
Page 3: Table Of Contents
Contents Shortcuts............................................... BlackBerry basics shortcuts..........................................Phone shortcuts..............................................Message shortcuts..............................................Attachment shortcuts............................................Camera and video camera shortcuts........................................Media shortcuts..............................................Browser shortcuts..............................................Calendar shortcuts..............................................Typing shortcuts..............................................Search shortcuts..............................................Map shortcuts................................................. Phone................................................Phone basics................................................Emergency calls..............................................Volume..................................................Voice mail................................................Speed dial................................................Voice dialing................................................
Page 4 Message shortcuts..............................................S/MIME-protected messages..........................................PGP protected messages............................................Message troubleshooting............................................. Attachments..............................................Attachment basics..............................................Document attachments............................................Spreadsheet attachments............................................ Media attachments..............................................Presentation attachments............................................ vCard contact attachments..........................................Attachment shortcuts............................................Attachment troubleshooting..........................................Camera and video camera......................................... Take a picture................................................. Pan a picture................................................Zoom in to or out from a picture.......................................... Record a video................................................
Page 5 Browser troubleshooting............................................Date, time, and alarm..........................................Set the date and time............................................Get the date and time from the wireless network automatically..............................Change what appears on the display when your device is charging............................Change the clock face............................................Display a second time zone..........................................Turn on bedside clock mode..........................................
Page 6 Change the display language..........................................Add a display language............................................Delete a display language............................................ About typing input languages..........................................Change the typing input language........................................Switch typing input methods..........................................Change the input options for SureType technology..................................Change the voice dialing language........................................Use a shortcut to switch typing input languages while you type..............................Change the shortcut for switching typing input languages................................
Page 7 Receive a device password prompt before you add an application............................... View the size of an application database......................................About upgrading the BlackBerry Device Software................................... Prerequisites: Upgrading the BlackBerry Device Software over the wireless network......................Upgrade the BlackBerry Device Software......................................Return to the previous version of the BlackBerry Device Software...............................
Page 8 Network connection indicators........................................... Turn on wireless coverage notification....................................... About the preferred wireless network list......................................Add a wireless network to the preferred wireless network list............................... Change the order of preferred wireless networks.................................... Delete a wireless network from the preferred wireless network list............................. Turn off data service..............................................
Page 9 Memory cleaning..............................................Certificates................................................PGP keys................................................. Certificate servers..............................................Key stores................................................Smart cards................................................Software tokens..............................................VPN settings................................................About security self-tests............................................Verify security software............................................Third-party application control........................................... Security troubleshooting............................................Service books and diagnostic reports..................................... Service books................................................Diagnostic reports..............................................Wi-Fi diagnostic reports............................................BrickBreaker..............................................About BrickBreaker..............................................BrickBreaker capsules............................................
Page 10 User Guide Shortcuts...
Page 11: Shortcuts
User Guide Shortcuts Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To move back a screen, press the Escape key. • To move to a list item or menu item, type the first letter of the item.
Page 12: Attachment Shortcuts
User Guide Attachment shortcuts • To move to the last cursor position after you close and reopen a received email message or PIN message, press G. In a message list • To open a highlighted message, press the Enter key. •...
Page 13: Camera And Video Camera Shortcuts
User Guide Camera and video camera shortcuts Camera and video camera shortcuts • To zoom in to a subject before taking a picture, press the Volume Up key. • To zoom out from a subject before taking a picture, press the Volume Down key. •...
Page 14: Calendar Shortcuts
User Guide Calendar shortcuts • To switch between Column view and Page view, press Z. • To zoom in to a web page, press I. • To zoom out from a web page, press O. • To move to a specific web page, press G. •...
Page 15: Search Shortcuts
User Guide Search shortcuts • To type an accented or special character, hold the letter key and roll the trackball to the left or right. For example, to type ü, hold U and roll the trackball to the left until ü appears. Release the letter key when the accented or special character appears. •...
Page 16 User Guide Phone...
Page 17: Phone
Add a pause or a wait to a phone number, 121 Answer a second call Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, this feature might not be supported. During a call, press the Menu key.
Page 18 Press the X key. 2. Type the extension number. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. •...
Page 19: Emergency Calls
About emergency calls Your BlackBerry® device is designed to make emergency calls even when it is locked or the SIM card is not inserted. If the connection to the wireless network is turned off when you initiate an emergency call, your device is designed to connect to the wireless network automatically.
Page 20: Voice Mail
2. Click Call Voice Mail. Change the voice mail access number If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system. In the phone application, press the Menu key.
Page 21: Speed Dial
User Guide Speed dial Speed dial Set up speed dial for a contact In the phone application, press the Menu key. 2. Click View Speed Dial List. 3. Click an unassigned key. 4. Click New Speed Dial. 5. Click a contact. To make a call using speed dial, in the phone application, on the Home screen, in a message, or in a message list, hold the key that you assigned to the contact.
Page 22: Change The Voice Dialing Language
Turn off choice lists for voice commands If your BlackBerry® device identifies more than one possible match to a voice command, your device presents you with a list of possible matches, or a choice list. You can turn off choice lists so that your device always selects the best match and dials the phone number automatically.
Page 23: Conference Calls
Conference calls Set playback options for voice dialing After you say the phone number or contact that you want to call, your BlackBerry® device plays your choice back for you. You can set different playback options. In the device options, click Voice Dialing.
Page 24 User Guide Conference calls 2. Type a phone number or highlight a contact. 3. Press the Send key. 4. During the second call, press the Menu key. 5. Click Join. Note: When you add more than two numbers to a conference call, place the conference call on hold before you call the next phone number or contact.
Page 25: Call Logs
You can view call logs in the phone application or, depending on how you set your call logging options, you can view call logs in a message list. Depending on your theme, missed calls might also appear on the Home screen. Your BlackBerry® device stores call logs for 30 days. View call logs in a message list In the phone application, press the Menu key.
Page 26: Call Waiting
9. Click Save. Call waiting Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. In the phone application, press the Menu key. 2. Click Options.
Page 27: Forward Calls
For more information, contact your wireless service provider. Forward calls To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. In the phone application, press the Menu key. 2. Click Options.
Page 28: Call Blocking
Block calls • Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, this feature might not be supported. • To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a call blocking password.
Page 29: Fixed Dialing
Turn on fixed dialing • Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, this feature might not be supported. • To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code.
Page 30: Smart Dialing
User Guide Smart dialing Change a contact in your fixed dialing list In the phone application, press the Menu key. 2. Click Options. 3. Click FDN Phone List. 4. Highlight a contact. 5. Press the Menu key. 6. Click Edit. 7.
Page 31: Tty Support
About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device.
Page 32: Multiple Phone Numbers
Any calls to the phone number that you are not using will receive a busy signal or will be sent to voice mail. If you have a BlackBerry MVS Client phone number and another phone number, you can receive calls to either phone number even when you are on a call.
Page 33: Turn Off The Prompt That Appears Before You Delete Items
User Guide Phone options • To sort contacts alphabetically by contact name, change the Phone List View field to Name. • To sort phone numbers or contacts by recency of use, change the Phone List View field to Most Recent. 5.
Page 34: Phone Shortcuts
Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing.
Page 35: I Cannot Check My Voice Mail
Try performing the following actions: • If you have more than one phone number associated with your BlackBerry® device and you are trying to check your voice mail using a shortcut key, your device calls the voice mail access number for your active phone number. Check the voice mail for your alternate phone number.
Page 36 I cannot make a conference call If your BlackBerry® device is associated with a BlackBerry® MVS Client phone number, you cannot join a call that you make or receive using your BlackBerry MVS Client phone number with a call that you make or receive using the phone number provided by your wireless service provider.
Page 37: Messages
User Guide Messages Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3.
Page 38: Sending Messages
Add a signature To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information.
Page 39 User Guide Message basics Related topics Search for contacts in your organization's address book, 122 Mailing lists, 124 Send a PIN message In a message list, press the Menu key. 2. Click Compose PIN. 3. In the To field, perform one of the following actions: •...
Page 40: Managing Messages
Managing messages Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. In a message list, click a message.
Page 41 User Guide Message basics Save a message In a message, press the Menu key. 2. Click Save. Search for text in a message, in an attachment, or on a web page To search for text in a presentation attachment, you must view the presentation in text view or in text and slide view. In a message, in an attachment, or on a web page, press the Menu key.
Page 42: Email Messages
User Guide Email messages • To delete all message prior to a certain date, highlight a date field. Press the Menu key. Click Delete Prior. Click Delete. Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation.
Page 43 You can add, change, or delete email message folders in the email application on your computer. If wireless email reconciliation is turned on, your BlackBerry® device receives changes that you make to the email message folders on your computer over the wireless network.
Page 44: Email Message Filters
Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your computer. Email message filters are applied to email messages based on the order in which they appear in your list of email message filters. If you create multiple email message filters that could apply to the same email message, you must decide which one should be applied first by placing that filter higher in the list.
Page 45 Set the sensitivity level of email messages that the email message filter applies to. Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are forwarded with high importance or with the email message header only.
Page 46: Email Message Options
4. Click Save. Set an out-of-office reply To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. In a message list, press the Menu key.
Page 47 2. Click Options. 3. Click Email Settings. 4. If necessary, change the Message Services field to the email account that uses the BlackBerry Internet Service. 5. Perform any of the following actions: • To send read notification when a sender requests it, change the Send Read Receipts field.
Page 48 5. Click Save. Stop forwarding email messages to your device To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
Page 49: Pin Messages
A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry enabled device and you know their PIN, you can send them PIN messages. PIN messages are not routed through your email account.
Page 50: Sms Text Messages
With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging. If you have more than one phone number associated with your BlackBerry® device, your device sends SMS text messages using the first phone number that appears in the drop-down list at the top of the Phone screen in the phone application.
Page 51: Options For Sms Text Messages
4. Click Save. Store SMS text messages on your SIM card If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry® device imports them to a message list.
Page 52: Cell Broadcasting
About cell broadcasting Cell broadcasting is designed to enable wireless service providers to use SMS text messaging to send information to all BlackBerry® devices in a specific geographical area simultaneously. You can receive cell broadcast messages that contain a specific type of information by subscribing to a cell broadcast channel that provides that type of information.
Page 53: Mms Messages
(vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging. If you have more than one phone number associated with your BlackBerry® device, your device sends MMS messages using the first phone number that appears in the drop-down list at the top of the Phone screen in the phone application.
Page 54: Mms Message Attachments
User Guide MMS messages If you have more than one phone number associated with your device, the first phone number that appears in the drop-down list at the top of the screen is your MMS phone number. Send an MMS message Depending on your wireless service plan, this feature might not be supported.
Page 55: Mms Message Options
User Guide MMS messages • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. Attach a contact or appointment to an MMS message When composing an MMS message, press the Menu key. 2. Perform one of the following actions: •...
Page 56: Message List Options
User Guide Message list options 2. Click Options. 3. Perform any of the following actions: • To receive notification when the message is delivered to the recipient, set the Confirm Delivery field to Yes. • To receive notification when the recipient opens the message, set the Confirm Read field to Yes. 4.
Page 57 • To set an outline color for email messages that are sent to your device through a BlackBerry Enterprise Server, change the Enterprise Messages field. • To set an outline color for messages that are not sent to your device through a BlackBerry Enterprise Server, change the Other Messages field.
Page 58 About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your device with a work email account and one or more personal email accounts. If you associate your device with more than one email account, multiple message lists might appear on your device.
Page 59: Block Incoming Messages
To hide call logs in a message list, select the None option. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block PIN messages from contacts in your organization. For more information, contact your administrator.
Page 60: Message Shortcuts
User Guide Message shortcuts Add a contact to your allowed sender list To perform this task, you must set the security firewall to allow messages from specific addresses. This setting allows you to receive messages from contacts in your allowed sender list. In the device options, click Security Options.
Page 61: S/Mime-Protected Messages
Encrypt a message with a pass phrase Your BlackBerry® device can encrypt email messages and PIN messages using a pass phrase shared between the sender and recipient. In an unsent message, set the Encoding field to Encrypt or Sign and Encrypt.
Page 62 5. Click Continue. Download the certificate used to sign or encrypt a message If a certificate is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the certificate.
Page 63 2. Press the Menu key. 3. Click Encryption Details. S/MIME-protected message status Digital signature indicators for S/MIME protected messages Your BlackBerry® device verified the digital signature. Your device cannot verify the digital signature. Your device requires more data to verify the digital signature.
Page 64 Check the status of a certificate or certificate chain If a certificate is included in a received message, or is already stored in the key store on your BlackBerry® device, you can check the status of the sender's certificate, or you can check the status of the sender's certificate and all other certificates in the certificate chain.
Page 65 Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message.
Page 66 S/MIME-protected messages Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. In the device options, click Security Options.
Page 67: Pgp Protected Messages
I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have set options to prevent you from opening attachments in encrypted messages, or you might have received the message from an email account that does not support attachments in encrypted messages.
Page 68 Download the PGP key used to sign or encrypt a message If a PGP® key is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the PGP key. If you use the PGP® Universal Server, you might not be able to download the sender’s PGP key, or your device might download the sender’s PGP key from the PGP Universal Server automatically.
Page 69 The message is strongly encrypted. The message is weakly encrypted. Digital signature indicators for PGP protected messages Your BlackBerry® device verified the digital signature. Your device cannot verify the digital signature. Your device requires more data to verify the digital signature.
Page 70 Change your signing and encryption key Your BlackBerry® device uses your PGP® key to encrypt messages in the sent items folder and includes your PGP public key in messages that you send so that recipients can encrypt their reply messages.
Page 71 Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the message classification that was used for the last message.
Page 72: Message Troubleshooting
I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send messages when you return to a wireless coverage area.
Page 73: I Am Not Receiving Messages
I am not receiving messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.
Page 74 The number of new or unopened messages includes saved messages and filed messages. If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox, your device files the message.
Page 75 Try performing the following actions: • Verify that your email message filters are turned on. • Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages. Related topics...
Page 76 If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field.
Page 77: Attachments
About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files.
Page 78 User Guide Attachment basics 2. Press the Menu key. 3. Click Cancel Download. Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. In an attachment, click a link. 2.
Page 79: Document Attachments
Open a password-protected .pdf file attachment To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
Page 80: Media Attachments
User Guide Media attachments View a list of worksheets In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Click View. Switch worksheets In a spreadsheet, press the Menu key. 2.
Page 81: Presentation Attachments
User Guide Presentation attachments Switch pages in a multi-page .tif file attachment In a multi-page .tif file attachment, press the Menu key. 2. Click Next Page or Prev Page. Presentation attachments Switch presentation views In a presentation, press the Menu key. 2.
Page 82: Vcard Contact Attachments
(.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list on their BlackBerry® device.
Page 83: Attachment Troubleshooting
Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • If "More available" appears at the end of the message or attachment, press the Menu key. Click More or More All.
Page 84 User Guide Camera and video camera...
Page 85: Camera And Video Camera
Note: The approximate number of pictures that you can save to the device memory or the media card appears in the lower-left corner of the screen. If you save pictures to the device memory, you can insert a media card into your BlackBerry® device to save more pictures.
Page 86: Camera And Video Camera Options
User Guide Camera and video camera options Camera and video camera options Change the picture size The larger the picture, the more memory the picture requires. In the camera, press the Menu key. 2. Click Options. 3. Change the Picture Size field. 4.
Page 87: Camera And Video Camera Shortcuts
User Guide Camera and video camera shortcuts 3. Perform any of the following actions: • In the camera, change the Store Pictures and Folder fields. • In the video camera, change the Folder field. 4. Press the Menu key. 5. Click Save. Change options to compensate for different lighting conditions in pictures or videos In the camera or video camera, press the Menu key.
Page 88: Camera And Video Camera Troubleshooting
Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: • If you are trying to save a picture or video to your device memory, delete old data or messages from your device.
Page 89: Media
About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device.
Page 90: Download A Ring Tone
4. Click Save. Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enabled device. In the media application, click a media type.
Page 91: Playing Media Files And Recording Voice Notes
User Guide Playing media files and recording voice notes Playing media files and recording voice notes Play a media file In the media application, click a media type. 2. If necessary, click a category. 3. Click a song, ring tone, video, or voice note. Note: To view other songs or videos while playing a song or video, press the Menu key.
Page 92: Record A Voice Note
4. Press the Menu key. 5. Click Save. Improve sound quality for media files You can only improve sound quality when you use stereo headphones with your BlackBerry® device. In the media application, press the Menu key. 2. Click Options.
Page 93: Managing Media Files
You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on your BlackBerry® device. You create an automatic playlist by specifying criteria for artists, albums, or genres of songs. When you add a song to your device that meets the criteria, your device adds it to the playlist automatically.
Page 94 User Guide Managing media files 4. Press the Menu key. 5. Click View. 6. Perform any of the following actions: • To add a song, press the Menu key. Click Add Songs. Click a song. • To change the order of songs, highlight a song. Press the Menu key. Click Move. Roll the trackball to the new location. Click the trackball.
Page 95 5. Click Properties. Change the amount of memory available for media files To optimize the performance of your BlackBerry® device, you can change the amount of memory that your device allocates for media files. In the media application, press the Menu key.
Page 96: Viewing Pictures
User Guide Viewing pictures 6. Click Move. 7. Navigate to the new location. 8. Click a folder. 9. Click Move Into. Delete a media file You can only delete songs, ring tones, videos, or voice notes that you added. In the media application, click a media type. 2.
Page 97: Rotate A Picture
User Guide Viewing pictures 4. Highlight a picture. 5. Press the Menu key. 6. Click View Slide Show. To close the slide show, press the Escape key. Change the number of seconds between slides in a slide show In the media application, press the Menu key. 2.
Page 98: Managing Pictures
Managing pictures Save a picture Save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. Open a picture attachment or highlight a picture on a web page. 2. Press the Menu key.
Page 99: Media Card And Mass Storage Mode Options
Format the device memory or a media card If you format the BlackBerry® device memory or a media card, all the files in the device memory or on the media card are deleted. In the device options, click Memory.
Page 100: Media Shortcuts
User Guide Media shortcuts If you encrypt the files using an encryption key that your device generates, you can only access the files on your media card when the media card is inserted in your device. If you encrypt the files using a device password, you can access the files on your media card in any device that you insert your media card into, as long as you know the password for the device.
Page 101: Media Troubleshooting
I cannot open media files Try performing the following actions: • If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode.
Page 102 If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field.
Page 103: Browser
2. Press the Enter key. Search the Internet To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service that supports this feature. For more information, contact your wireless service provider.
Page 104 User Guide Browser basics Refresh a web page On a web page, press the Menu key. 2. Click Refresh. Save a web page to a message list A saved web page displays content that was current at the time that you saved the web page. On a web page, press the Menu key.
Page 105: Viewing, Copying, And Forwarding Addresses
User Guide Browser basics Viewing, copying, and forwarding addresses View the address for a web page On a web page, press the Menu key. 2. Click Page Address. View the address for a link or picture On a web page, highlight or pause on a link or picture. 2.
Page 106: Browser Bookmarks
User Guide Browser bookmarks Viewing pictures and playing media files Play a song or video on a web page In the browser, click a link for a song or video. 2. Click Open. Save a song or video from a web page In the browser, click a link for a song or video.
Page 107 User Guide Browser bookmarks 5. Click Add. If you visit the web page offline, the browser displays the content that was current the last time that you viewed the web page online. Change a bookmark for a web page In the browser, press the Menu key. 2.
Page 108: Web Feeds
User Guide Web feeds 3. Highlight a bookmark. 4. Press the Menu key. 5. Click Move Bookmark. 6. Roll the trackball to the new location. 7. Click the trackball. Rename a bookmark folder for web pages You can only rename folders that you created. Highlight a folder.
Page 109 If your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to web feed content that does not exceed 5 MB. If your device is associated with an email account that uses the BlackBerry® Enterprise Server, you might not be able to listen to web feed content that exceeds 128 KB.
Page 110: Browser Options
User Guide Browser options 7. Click the trackball. Delete a web feed On a web page, press the Menu key. 2. Click Bookmarks. 3. Highlight a web feed. 4. Press the Menu key. 5. Click Delete Bookmark. Browser options Change the default browser view In the browser, press the Menu key.
Page 111 5. Press the Menu key. 6. Click Save Options. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. On a web page, press the Menu key. 2. Click Set Encoding.
Page 112: Clear A Browser Cache
Browser configuration, you might not be able to change some browser options. You can use the Internet Browser configuration to access web pages that enable you to subscribe to BlackBerry web push services or access ring tones. Depending on your wireless service provider, the Internet Browser configuration might not be available on your device or might use a different name.
Page 113: Browser Security
About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry® Enterprise Server. Communication between your device and the BlackBerry Enterprise Server is encrypted using Triple DES.
Page 114 User Guide Browser security Specify the protocol that your BlackBerry® device uses for TLS connections between the browser and content servers. Encryption Strength: Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only.
Page 115: Browser Push
About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can use browser push to receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push message might appear in a message list or, an icon on the Home screen or in the application list might change to indicate that new information is available.
Page 116: Browser Shortcuts
User Guide Browser shortcuts MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or no BlackBerry Enterprise Servers or BlackBerry Internet Services. Process SMSC: Set whether your device accepts SMS-based browser push messages.
Page 117: Browser Troubleshooting
I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I receive a prompt to switch browsers when streaming a song or video If you receive a prompt to switch browsers, you cannot stream songs or videos with the browser configuration that you are using.
Page 118 User Guide Date, time, and alarm...
Page 119: Date, Time, And Alarm
• To get the date and time from the wireless network that your device is connected to, change the Date/Time Source field to Network. • To get the date and time from the BlackBerry network, change the Date/Time Source field to BlackBerry. 6. Press the Menu key.
Page 120: Change The Clock Face
User Guide Change the clock face Change the clock face You can set a different clock face for the clock, stopwatch and timer. In the clock, press the Menu key. 2. Click Options. 3. Set the Clock Face, Stopwatch Face or Timer Face fields. 4.
Page 121: Turn On The Alarm
User Guide Turn on the alarm Turn on the alarm In the clock, press the Menu key. 2. Click Set Alarm. 3. Roll the trackball over the text beside the alarm time to highlight On or Weekdays. 4. Press the Escape key. 5.
Page 122: Change Timer Notification Options
• If you have traveled to a different time zone, set the Time Zone field to display the correct time zone. • If you have set the Date/Time Source field to Network, try setting the Date/Time Source field to BlackBerry.
Page 123: Personal Organizer
4. Type a name for the custom contact list field. 5. Press the Enter key. You can synchronize custom contact list fields on your BlackBerry® device with the email application on your computer. For more information about synchronizing custom contact list fields, see the BlackBerry Desktop Software Online Help.
Page 124 3. Click Delete. Search for contacts in your organization's address book To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
Page 125: Customizing Contacts
Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile.
Page 126: Mailing Lists
About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailing list In the contact list, press the Menu key.
Page 127: Multiple Contact Lists
About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work contact list and your personal contact list on your device.
Page 128: Contact List Options
User Guide Contacts Contact list options Sort contacts or tasks In the contact list or task list, press the Menu key. 2. Click Options. 3. If necessary, click General Options. 4. Change the Sort By field. 5. Press the Menu key. 6.
Page 129: Calendar
Caller ID pictures are not appearing on my device If your BlackBerry® device is associated with a Microsoft® Outlook® 2000 email account and you add a picture for a contact in the email application on your computer, verify that the file name for the picture is ContactPicture.jpg.
Page 130 Schedule a meeting To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
Page 131 Schedule a meeting To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
Page 132 To return to the meeting invitation, press the Escape key. Check availability of meeting participants To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
Page 133: Conference Call Meetings
Conference call meetings allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial the conference call bridge number and access codes.
Page 134: Calendar Options
You can create a conference call meeting from your computer that your BlackBerry® device recognizes. When the conference call meeting starts, participants who have a BlackBerry device can enter the conference call meeting with the Join Now option, if their device supports this feature.
Page 135 User Guide Calendar 3. Click General Options. 4. Change the Initial View field. 5. Press the Menu key. 6. Click Save. Change the default reminder time for calendar entries In a calendar, press the Menu key. 2. Click Options. 3. Click General Options. 4.
Page 136 6. Click Save. Your BlackBerry® device deletes calendar entries that are older than the number of days that you set. To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you received on your...
Page 137: Multiple Calendars
About multiple calendars If your BlackBerry® device is associated with multiple email accounts, you might have multiple calendars on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work calendar and your personal calendar on your device.
Page 138: Calendar Troubleshooting
Some characters in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters.
Page 139: Tasks
I cannot enter a conference call with the Join Now option The Join Now option might not appear in the meeting notification if the meeting organizer is not using a BlackBerry® device that supports the Join Now feature, if the organizer did not enter the conference call information correctly, if the organizer set the meeting reminder time to None, or if the notification occurs more than 15 minutes before the meeting start time.
Page 140: Task List Options
User Guide Tasks Change the status of a task In the task list, highlight a task. 2. Press the Menu key. 3. Perform one of the following actions: • To mark the task as complete, click Mark Completed. • To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save. Hide completed tasks In the task list, press the Menu key.
Page 141 View the number of tasks or memos stored on your device In the task list or memo list, press the Menu key. 2. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device.
Page 142: Memos
User Guide Memos Memos Memo basics Create a memo In the memo list, click Add Memo. 2. Type the memo information. 3. Press the Menu key. 4. Click Save. Change a memo In the memo list, highlight a memo. 2. Press the Menu key. 3.
Page 143: Categories
Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes.
Page 144: Calculator
Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard.
Page 145 User Guide Calculator 3. Perform one of the following actions: • To convert the number from imperial to metric, click To Metric. • To convert the number from metric to imperial, click From Metric. 4. Click a conversion type.
Page 146 User Guide Notification profiles...
Page 147: Notification Profiles
Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off.
Page 148: Change A Notification Profile
User Guide Notification basics Change a notification profile In the profile list, click Advanced. 2. Highlight a notification profile. 3. Press the Menu key. 4. Click Edit. 5. Change the notification profile. 6. Press the Menu key. 7. Click Save. Delete a notification profile You can only delete notification profiles that you created.
Page 149: Led Notification
Related topics Legal notice, 275 LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colors to indicate different statuses. Green: You are in a wireless coverage area. Blue: Your device is connected to a Bluetooth® enabled device.
Page 150: Custom Notification
Your BlackBerry® device applies notification profile exceptions in the order in which they appear in the notification profile exception list. If you create multiple notification profile exceptions that include the same contact, place the notification profile exception that you want your device to apply first in the list.
Page 151: Assign A Ring Tone To A Contact
Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile.
Page 152: Notification Profile Troubleshooting
My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your notification profile. The device vibrates until the caller or the wireless network ends the connection.
Page 153: Typing
User Guide Typing Typing Typing basics Type a symbol Press the Symbol key. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball to the left or right. For example, to type ü, hold U and roll the trackball to the left until ü...
Page 154: Typing Input Methods
Typing input methods Switch typing input methods You can only switch typing input methods if the typing input language for your BlackBerry® device is Arabic or Russian. In the device options, click Language. 2. Perform one of the following actions: •...
Page 155 3. Press the Menu key. 4. Click Save. Change the typing input language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. In the device options, click Language.
Page 156: Spelling Checker
• To stop checking spelling, press the Menu key. Click Cancel Spell Check. Correct spelling while you type By default, your BlackBerry® device underlines words that it does not recognize. Place the cursor in the underlined word. 2. Press the Menu key 3.
Page 157 User Guide Spelling checker • To ignore all instances of the same spelling error, press the Menu key. Click Ignore All. Check spelling automatically before sending email messages In the device options, click Spell Check. 2. Select the Spell Check Email Before Sending option. 3.
Page 158: Custom Dictionary
About the custom dictionary You can add words to the custom dictionary so that your BlackBerry® device recognizes the word when you check spelling. Because SureType® technology uses the same dictionary, if you are using the Arabic or Russian input methods, words that you add to your custom dictionary are displayed in the list that appears when you type.
Page 159: Autotext
AutoText entry, the text changes after you press the Space key. Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the. You can create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with talk to you later.
Page 160: Typing Shortcuts
User Guide Typing shortcuts 9. Click Save. Turn off AutoText for SMS text messages In the device options, click SMS. 2. Set the Disable AutoText field to Yes. 3. Press the Menu key. 4. Click Save. Change an AutoText entry In the device options, click AutoText.
Page 161: Typing Troubleshooting
User Guide Typing troubleshooting • To highlight a line of text, press the Shift key and roll the trackball up or down. • To highlight text character by character, hold the Shift key and roll the trackball left or right. •...
Page 162 User Guide Language...
Page 163: Language
Language Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. In the device options, click Language. 2. Change the Language field.
Page 164: Change The Input Options For Suretype Technology
4. Press the Menu key. 5. Click Save. Change the voice dialing language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. In the device options, click Language.
Page 165: Turn Off The Shortcut For Switching Typing Input Languages
5. Click Save. Turn off the shortcut for switching typing input languages To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. In the device options, click Language.
Page 166 User Guide Display and keyboard...
Page 167: Display And Keyboard
User Guide Display and keyboard Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting In the device options, click Screen/Keyboard.
Page 168: Set Owner Information
3. Press the Menu key. 4. Click Download Images. Set owner information Owner information appears on your BlackBerry® device screen when the device is locked. In the device options, click Owner. 2. Type your contact information. 3. Press the Menu key.
Page 169: Keyboard Options
User Guide Keyboard options 5. Click Save. Move an application icon In the application list or in an application folder, highlight an application icon. 2. Press the Menu key. 3. Perform one of the following actions: • To move the application icon to a different location in the application list, click Move. Roll the trackball to the new location. Click the trackball.
Page 170: Themes
4. Click Save. Turn on standby mode If you are not on a call, you can turn on standby mode to avoid pressing keys accidentally when you are not using your BlackBerry® device. Hold the Mute key. To turn off standby mode, press the Mute key again.
Page 171: Accessibility Options
Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, click the trackball or press a key.
Page 172: No Application Opens When I Press A Convenience Key
User Guide Display troubleshooting No application opens when I press a Convenience key Try performing the following actions: • Verify that you have not deleted the application that you assigned to the key. • Assign a different application to the key.
Page 173: Search
Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry®...
Page 174: Search For Messages By Contact Or Subject
CAUTION: If you delete a message from the message search results, the message is also deleted from the email application on your computer or another integrated email account. Search for messages by contact or subject You can search for messages on your BlackBerry® device by contact or subject. In a message list, highlight a message. 2. Press the Menu key.
Page 175: Organizer Data
Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information. In the search application, perform any of the following actions: • In the Text field, type text or a phone number to search for.
Page 176: Search Shortcuts
Search shortcuts Search for contacts in your organization's address book To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
Page 177: Synchronization
If wireless data synchronization or wireless email reconciliation is not available on your device or you have turned them off, you can use the synchronization tool of the BlackBerry® Desktop Manager to synchronize your organizer data and email messages. For more information, see the BlackBerry Desktop Software Online Help.
Page 178: Prerequisites: Synchronizing Organizer Data Over The Wireless Network
To stop synchronizing organizer data over the wireless network, change the Wireless Synchronization field to No. About synchronization conflicts A synchronization conflict occurs when you change the same email message or organizer data item on your BlackBerry® device and in the email application on your computer.
Page 179: Manage Data Synchronization Conflicts
Your administrator must provide you with an enterprise activation password. Delete all device data Before you delete your BlackBerry® device data, consider backing up the data so that you have a copy on your computer before you delete it from your device.
Page 180: Synchronization Troubleshooting
I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to reconcile email messages in personal folders. For more information, see the BlackBerry Desktop Software Online Help.
Page 181 You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
Page 182 User Guide Bluetooth technology...
Page 183: Bluetooth Technology
After you pair your BlackBerry device with a Bluetooth enabled device, you can connect to that Bluetooth enabled device when the device is within range of your BlackBerry device (a typical range is approximately 10 meters).
Page 184: Receive A Media File Using Bluetooth Technology
6. Click Transfer Contacts. Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enabled device. In the media application, click a media type.
Page 185: Bluetooth Technology Options
6. Press the Menu key. 7. Click Save. Delete a paired Bluetooth enabled device To perform this task, your BlackBerry® device must not be connected to the Bluetooth® device. In the device options, click Bluetooth. 2. Highlight a Bluetooth enabled device.
Page 186: Turn Off Bluetooth Connection Notification
In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. In the Device Name field, type a name for your BlackBerry® device. 5. Press the Menu key. 6. Click Save. Turn off Bluetooth connection notification In the device options, click Bluetooth.
Page 187: Bluetooth Profiles
This service allows you to connect your device to Bluetooth enabled devices that support the transfer of data such as media files. Dial-Up Networking (DUN) This profile allows you to use your device as a modem when it is connected to a Bluetooth enabled computer that is running BlackBerry Desktop Software.
Page 188: Bluetooth Technology Troubleshooting
Bluetooth technology troubleshooting This profile allows you to use a Bluetooth enabled car kit to control the SIM card on your BlackBerry device so that you can make and receive calls using the car kit. When you use this feature, data services (email, PIN and MMS messages, and browser service) are not available on your device, and phone services are accessible only through the car kit.
Page 189: I Cannot Pair With A Bluetooth Enabled Device
• Verify that, in the Bluetooth options, the Contacts Transfer field is not set to Disabled. • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. For more information about supported profiles, see the documentation that came with the Bluetooth enabled device.
Page 190 User Guide GPS technology...
Page 191: Gps Technology
About GPS technology You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location- based services. Location-based applications can use your GPS location to provide you with other location-based information. For example, a location-based application could use your GPS location to provide you with driving directions.
Page 192 User Guide GPS technology troubleshooting • If you have paired your BlackBerry® device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on. • If you are using GPS technology for the first time, wait a short period of time for your device to get your GPS location.
Page 193: Maps
User Guide Maps Maps Map basics Get directions On a map, press the Menu key. 2. Click Get Directions. 3. Perform one of the following actions to specify a starting location: • To specify your current location, click Where I Am. •...
Page 194 User Guide Map basics View a list of points of interest near a location You can search for points of interest such as businesses, airports, schools, parks, or landmarks. On a map, press the Menu key. 2. Click Local Search. 3.
Page 195: Navigation
User Guide Navigation Navigation Zoom in to a direction on a route On a map, highlight a direction on a route. 2. Press the Menu key. 3. Click Zoom To Point. Zoom in to or out from a map On a map, press the Menu key. 2.
Page 196: Map Options
User Guide Map options 8. Press the Menu key. 9. Click Save. Delete a bookmark for a location or route On a map, press the Menu key. 2. Click Find Location. 3. Click Favorites. 4. Highlight a bookmark. 5. Press the Menu key. 6.
Page 197: Hide The Tracking Information At The Bottom Of A Map
User Guide Map options Clear the map cache On a map, press the Menu key. 2. Click Options. 3. Press the Menu key. 4. Click Clear Cache. 5. Click Delete. View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information at the top of maps.
Page 198: Map Shortcuts
Maps troubleshooting Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry® device loads a new map or when your device is not connected to the wireless network. If diagonal lines appear for a long period of time, verify that your device is connected to the wireless network.
Page 199: Blackberry Messenger
BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact.
Page 200: Groups
If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options.
Page 201: Conversations
Delete a group You must move your contacts out of a group before you can delete that group. There must be at least one group in your BlackBerry® Messenger contact list; you cannot delete the last remaining group in your contact list.
Page 202: Send A File To A Contact
4. Click Send. Send a vCard contact attachment You can send vCard® contact attachments of contacts in your BlackBerry® Messenger contact list or contacts in the main contact list on your BlackBerry device. In BlackBerry Messenger, during a conversation, press the Menu key.
Page 203: Prevent Conversations From Appearing In The Main Message List
2. Click Clear History. Send a broadcast message Broadcast messages that you send appear in all your BlackBerry® Messenger conversations. To perform this task, you must have at least two conversations in the Conversations group. In BlackBerry Messenger, in the Conversations group, highlight a contact.
Page 204: Availability
2. Click End Conversation. Availability Change your availability status If you change your availability status to Unavailable, you receive BlackBerry® Messenger messages, but you are not notified. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click My Status.
Page 205: Receive Notification When A Contact Becomes Available
To stop showing when you are listening to an audio file, change the Allow Now Playing presence status field to No. Receive notification when a contact becomes available In BlackBerry® Messenger, on the Contact list screen, highlight an unavailable contact. 2. Press the Menu key.
Page 206 User Guide Applications...
Page 207: Applications
Legal notice, 275 Delete a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to delete some third- party applications. For more information, contact your administrator. On the Home screen, highlight a third-party application.
Page 208: View The Size Of An Application Database
Help. When a BlackBerry Device Software upgrade is available for you to download over the wireless network, a Wireless Upgrade icon appears on the Home screen. The available upgrade might be a complete software upgrade or a software update only. If the available upgrade is a complete software upgrade, your BlackBerry device data is backed up and restored over the wireless network during the installation process.
Page 209: Return To The Previous Version Of The Blackberry Device Software
Delete the previous version of the BlackBerry Device Software If you upgrade your BlackBerry® Device Software, your BlackBerry device deletes the previous version of the software after 30 days. To increase the amount of application memory on your device, you can remove the previous version manually.
Page 210 User Guide Wireless network coverage...
Page 211: Wireless Network Coverage
White: Your connection to the Wi-Fi network is turned on, but your device does not have access to BlackBerry services over a Wi-Fi connection. Or, your connection to the Wi-Fi network is turned on, but your device might not be using UMA.
Page 212: Turn On Wireless Coverage Notification
Your wireless service provider might have agreements with other wireless service providers that permit you to use their services when you are traveling. You can use the preferred wireless network list to control the order in which your BlackBerry® device uses these other wireless networks.
Page 213: Change The Order Of Preferred Wireless Networks
Depending on your wireless service plan, you might be able to turn off data service (email, PIN and MMS messages, and browser service) on your BlackBerry® device so that only phone and SMS text messaging services are available. For more information, contact your wireless service provider.
Page 214: About Roaming
About roaming In most cases, your BlackBerry® device automatically connects to an appropriate wireless network when you travel outside your wireless service provider's wireless coverage area. Your wireless service provider must set up your SIM card for roaming services before you can use a different wireless network.
Page 215 A Wi-Fi® profile contains the information that you require to connect to a Wi-Fi network. You can have more than one Wi-Fi profile on your BlackBerry® device. For example, you can have one Wi-Fi profile that you use to connect to a Wi-Fi network at home and another Wi- Fi profile that you use to connect to your organization's Wi-Fi network.
Page 216: Change The Order Of Wi-Fi Profiles
If necessary, type the user password that you use to connect to the Wi-Fi network. CA certificate: Set the root certificate that your BlackBerry® device should use to verify that it is connecting to the correct Wi-Fi network. Client certificate: Set the authentication certificate that your device should use to connect to the Wi-Fi network.
Page 217: Advanced Wi-Fi Connection Settings
If the root certificate contains multiple certificates, all the certificates are installed on your computer. To install the root certificate on your BlackBerry® device, use the certificate synchronization tool of the BlackBerry® Desktop Manager to synchronize the root certificate between your device and your computer.
Page 218 Set the Wi-Fi network type. If you do not know the network type, do not change this field. Prompt before connection: Set whether a prompt appears before your BlackBerry® device connects to the Wi-Fi network. Allow inter-access point handover: Set whether your device remains connected to the Wi-Fi network when you move between wireless access points.
Page 219 Advanced Wi-Fi connection settings CA certificate: Set the root certificate that your BlackBerry® device should use to verify that it is connecting to the correct Wi-Fi network. Client certificate: Set the authentication certificate that your device should use to connect to the Wi-Fi network.
Page 220: Uma Connection Settings
I cannot connect to a wireless network Try performing the following actions: • Verify that your SIM card is inserted in your BlackBerry® device correctly. • Verify that you have turned on the connection to the wireless network. • Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again.
Page 221: I Cannot Synchronize A Certificate
• If your wireless service provider supports UMA, verify that your connection preference is not set to Mobile Network Only. • If your device is associated with an email account that uses a BlackBerry® Enterprise Server your organization might prevent the Hotspot Browser from appearing, or might restrict you from using the Hotspot browser to browse web pages.
Page 222 User Guide Power, battery, and memory...
Page 223: Power, Battery, And Memory
Depending on your theme, the location or name for Turn Power Off might differ from the location or name in this procedure. For more information about application locations and names, see the printed documentation that came with your BlackBerry® device.
Page 224: Format The Device Memory Or A Media Card
Turn off a wireless connection, 209 Format the device memory or a media card If you format the BlackBerry® device memory or a media card, all the files in the device memory or on the media card are deleted. In the device options, click Memory.
Page 225 User Guide Best practice: Optimizing your device performance Receive only the first section of long email messages, 46...
Page 226 User Guide SIM card...
Page 227: Sim Card
If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® device. If you switch SIM cards, the contacts in the SIM card phone book change.
Page 228: Change A Sim Card Contact
About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code.
Page 229: Change The Sim Card Pin Code
User Guide Change the SIM card PIN code Note: If you type the SIM card PIN code incorrectly three times, your SIM card does not function. In the device options, click Advanced Options. 2. Click SIM Card. 3. Press the Menu key. 4.
Page 230 User Guide Security...
Page 231: Security
Press the Enter key. Lock the keyboard If you do not set a BlackBerry® device password, you can lock your keyboard to avoid making calls and pressing keys accidentally. On the Home screen or in the application list, click Keyboard Lock.
Page 232: Password Keeper
User Guide Password keeper Set a limit for device password attempts In the device options, click Password. 2. Set the Number of Password Attempts field. 3. Press the Menu key. 4. Click Save. Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwords with a password keeper password.
Page 233 User Guide Password keeper View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper In the password keeper, highlight a password. 2. Press the Menu key. 3. Click Open. 4.
Page 234: Encryption
About file encryption File encryption is designed to protect the data that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, a device password, or both.
Page 235: About Encryption Keys
5. Click Save. Set content protection strength You can set the strength of the encryption that your BlackBerry® device uses to protect data that you receive when your device is locked. In the device options, click Security Options. 2. Click General Settings.
Page 236: Memory Cleaning
Generate an encryption key You can perform this task if your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. If your device is associated with an email account that uses a BlackBerry Enterprise Server that does not support this feature, you can generate an encryption key using the email settings tool of the BlackBerry®...
Page 237: Certificates
2. Click Memory Cleaning. 3. Perform any of the following actions: • To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, change the Clean When Holstered field to No. • To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, change the Clean When Idle field to No.
Page 238 This field displays the trust status of the certificate chain. A certificate can be explicitly trusted (the certificate itself is trusted), implicitly trusted (the root certificate in the certificate chain is trusted on your BlackBerry® device), or not trusted (the certificate is not explicitly trusted and the root certificate in the certificate chain is not trusted or does not exist on your device).
Page 239 To view all the certificates on your BlackBerry® device, press the Menu key. Click Show All Certs. Send a certificate When you send a certificate, your BlackBerry® device sends the public key, but does not send the corresponding private key. In the device options, click Security Options.
Page 240: Certificate Status
• To trust the highlighted certificate and all the other certificates in the chain, click Entire Chain. Revoke a certificate If you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the certificate authority or CRL servers.
Page 241: Certificate Options
User Guide Certificates 3. Highlight a certificate. 4. Press the Menu key. 5. Click Revoke. 6. Click Yes. 7. Change the Reason field. 8. Click OK. To cancel a certificate hold, highlight the certificate. Press the Menu key. Click Cancel Hold. Certificate revocation reasons Unknown: The revocation reason does not match any of the predefined reasons.
Page 242 8. Press the Menu key. 9. Click Save. When you add a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. Turn off the fetch status prompt that appears when you add a certificate to the key store In the device options, click Security Options.
Page 243: Pgp Keys
User Guide PGP keys Certificate shortcuts • To view the certificate issuer, press the Space key. • To view the properties of a certificate, press the Enter key. • To view the security level of a certificate, press the Alt key and L. •...
Page 244 This field displays the trust status of the PGP key. A PGP key can be explicitly trusted (the PGP key itself is trusted), implicitly trusted (the PGP key is associated with a private key on your BlackBerry® device), or not trusted (the PGP key is not explicitly trusted and is not associated with a trusted PGP key on your device, and a chain of digital signatures to a trusted key does not exist).
Page 245 5. Click Delete. Clear the PGP data cache The PGP® data cache contains cached PGP public keys and the PGP® Universal Server policy that your BlackBerry® device downloads from the PGP Universal Server. In the device options, click Security Options.
Page 246 5. Click Trust or Distrust. Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the PGP® Universal Server.
Page 247 8. Press the Menu key. 9. Click Save. When you add a PGP® key, your BlackBerry® device uses the name that the PGP® Universal Server set for the key when it generated the key. Turn off the fetch status prompt that appears when you add a PGP key to the key store In the device options, click Security Options.
Page 248: Certificate Servers
• Verify that your organization permits you to download PGP® keys from an LDAP certificate server. For more information, contact your administrator. • If you changed the connection type that your BlackBerry® device uses to connect to an LDAP certificate server, try using the default connection type.
Page 249: Connection Options For Ldap Certificate Servers
Specify whether you must log in to the certificate server. Connection Type: Specify whether your BlackBerry® device uses an SSL connection or a TLS connection to connect to the certificate server. Connection options for OCSP and CRL servers Friendly Name: Type a display name for the certificate server.
Page 250: Key Stores
Key stores Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password. • personal certificates (certificate and private key pairs) •...
Page 251: Change The Service That Your Device Uses To Download Certificates
Turn off automatic backup of key store data By default, items in the key store on your BlackBerry® device are backed up or restored when you back up or restore your device data. If you do not want to back up your private key to or restore your private key from your computer for security reasons, you can turn off automatic backup and restore of key store data.
Page 252: Smart Cards
Smart cards store certificates and private keys. You can use a smart card reader to import certificates from a smart card to the key store on your BlackBerry® device, but you cannot import private keys. As a result, private key operations such as signing and decryption use the smart card, and public key operations such as verification and encryption use the public certificates on your device.
Page 253: Import A Certificate From A Smart Card
About smart password entry If you use two-factor authentication and your BlackBerry® device password or smart card password is numeric, you might be able to use smart password entry in some password fields. When smart password entry is turned on, your device is designed to remember the format of a password that you type in a password field.
Page 254 4. Press the Menu key. 5. Click Save. If your BlackBerry® device checks the status of your authentication certificate and finds that it is revoked or expired, your device locks. Store the pass phrase for your smart card in the application memory In the device options, click Security Options.
Page 255: Software Tokens
VPN and access your organization's network using a Wi-Fi® network. Depending on your organization, you might have more than one VPN profile on your BlackBerry® device. For more information about VPN profiles, contact your administrator.
Page 256 9. Click Save. Change the software token for a VPN profile To perform this task, the software token that you want to use must be installed on your BlackBerry® device. For more information, contact your administrator. In the device options, click Security Options.
Page 257: About Security Self-Tests
About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. For example, a stock price application might need to connect to the Internet to retrieve the latest stock prices. You might have to set the APN that the third-party application uses for this connection.
Page 258 5. Click Save. Turn on safe mode When you start your BlackBerry® device, you can turn on safe mode to prevent third-party applications from running automatically. This safe mode enables you to troubleshoot or remove any unwanted applications. Remove and reinsert the battery.
Page 259 Interaction permissions for third-party applications Cross Application Communication: Specify whether third-party applications can communicate and share data with other applications on your BlackBerry® device. Device Settings: Specify whether third-party applications can turn on or turn off your device or change device options, such as display options.
Page 260: Security Troubleshooting
Security troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. I cannot unlock my device using my smart card Try performing the following actions: •...
Page 261 My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password.
Page 262 User Guide Service books and diagnostic reports...
Page 263: Service Books And Diagnostic Reports
Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry®...
Page 264: Set A Default Recipient For Diagnostic Reports
Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient.
Page 265: Wi-Fi Diagnostic Reports
About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a Wi-Fi network or access services such as email messaging, your wireless service provider or administrator might ask you to submit a Wi- Fi diagnostic report.
Page 266 Set a default recipient for Wi-Fi diagnostic reports If you set a default recipient, each time that you submit a Wi-Fi® diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set a default recipient.
Page 267: Brickbreaker
User Guide BrickBreaker BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball with your paddle 50 times on any level, the bricks descend one space every few seconds.
Page 268: Brickbreaker Scoring
User Guide BrickBreaker scoring BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker •...
Page 269: Check The High Scores On The Brickbreaker Web Site
User Guide Check the high scores on the BrickBreaker web site 2. Click Send High Score. Check the high scores on the BrickBreaker web site In BrickBreaker, press the Menu key. 2. Click High Scores.
Page 270 User Guide Glossary...
Page 271: Glossary
BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry Connect software, a device with BlackBerry Built-In software, or a device that is running the BlackBerry Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services.
Page 272 A BlackBerry® device uses an LDAP certificate server to search for and download certificates and PGP® keys. light-emitting diode mass storage mode Mass storage mode enables users to transfer files between a media card and their computer when they connect their BlackBerry device to their computer. mobile country code...
Page 273 A public key is a key that people other than the certificate subject can use. BlackBerry® devices use public keys to encrypt email messages or PIN messages that users send to certificate subjects and to verify the signature on email messages or PIN messages that users receive from certificate subjects.
Page 274 User Guide Glossary Secure Hash Algorithm Subscriber Identity Module S/MIME Secure Multipurpose Internet Mail Extensions Short Message Service SMSC Short Message Service Center SSID service set identifier Secure Sockets Layer Transmission Control Protocol Transport Layer Security Triple DES Triple Data Encryption Standard teletype Unlicensed Mobile Access virtual private network...
Page 275 User Guide Glossary Wireless Markup Language Wi-Fi Protected Access WTLS Wireless Transport Layer Security...
Page 276 User Guide Legal notice...
Page 277: Legal Notice
Legal notice ©2008 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType® and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.
Page 278 IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. BlackBerry® Curve™ 8900 smartphone model number: RB241GW Research In Motion Limited 295 Phillip Street...
Page 279 User Guide Legal notice Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada...

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Blackberry CURVE 8900 - VERSION 4.6.1 User Manual

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