Razer Kraken Tournament Edition FAQs
How do I connect the Razer Kraken Tournament Edition headset and the USB Controller
to my PC?
Please connect the headset to the USB Audio controller with the audio jack and connect to PC
via USB. Please refer to the diagram below:
How do I clean my Razer Kraken Tournament Edition headset?
We cannot say with certainty what type of dirt and debris may be on your product, or how
certain cleaning products may react with it, but we have had good luck cleaning Razer products
using commonly available monitor cleaning wipes. To clean the body of your Razer headset
please take a monitor wipe and use gentle wiping motions. Do not scrub the surface of your
Razer headset. When cleaning the earpads on your headset, take extra care to not get any liquids
inside the earcup and onto the speaker itself, as this may damage your headset.
My Kraken TE has no audio output in game or has no effect on THX/Surround configurations.
For audio output to function in game or on THX/Surround configurations, please do the
following:
1. Ensure "Kraken TE-Game" is set as default device in Sound Properties -> Playback as
per below steps.
1. Launch Synapse and select the headset from the dashboard.
2. Navigate to "Sound" tab and click on "Open Windows Sound Properties"
3. Right click on "Kraken TE-Game" and select "Set as Default Device".
2. Check that Game/Chat balance on USB dongle hardware is set to mid.
How do I enable or disable the THX Spatial on my Razer Kraken Tournament Edition
headset?
You can simply toggle the THX button on the side of the USB Audio Controller (as shown
below), or adjust it in Razer Synapse 3.
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