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4. Diagnosis
The COM (communications) port is occupied by the
synchronization software of a portable device.
Recommendation
Deactivate or switch off the synchronization software.
5. Diagnosis
Another software program is keeping the COM port busy.
Recommendation
Locate the software that's occupying the COM port and
command it to stop.
6. Diagnosis
The COM port isn't available.
Recommendation
Consult your computer's user manual for advice on controlling
your COM ports.
7. Diagnosis
The cable between the phone and the computer isn't
properly connected.
Recommendation
Verify that you're using the proper cable and that both ends of
the cable are attached firmly to their ports.
8. Diagnosis
Your COM port is taken up by your fax software, which is set
on 'Auto Answer'.
Recommendation
Halt 'Auto Answer' used by your fax software.
Troubleshooting
23
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