Etec D4K Operation And Maintenance Manual
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Etec D4K Operation And Maintenance Manual

Etec D4K Operation And Maintenance Manual

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Version 3.0
February, 2023
Operations and Maintenance Guide
D4K

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Summary of Contents for Etec D4K

  • Page 1 Version 3.0 February, 2023 Operations and Maintenance Guide...

  • Page 2: Table Of Contents

    D4K® Operations and Maintenance Guide Table of Contents Identification ....................... 5 Legal Notice ........................ 5 Introduction ......................... 6 History of Changes ....................... 6 Technical Data ..................... 8 Mechanical Data ......................8 Power Requirements ....................8 Network Requirements ....................8 Printer Delivery ....................9 Unpack Printer ......................
  • Page 3 Load a Job via FTP ...................... 41 Load Job from USB Drive ..................... 41 Load Job from Envision One RP ................... 42 Verify D4K Is Ready to Print ..................43 Start Print ........................43 Stop Job ........................45 Abort Job ........................46 Delete Job .........................
  • Page 4 D4K® Operations and Maintenance Guide Service and Maintenance ................... 50 Customer Service ...................... 50 Customer Support ....................... 51 Download Log Report ....................51 Remote Assist ......................51 Request Support ......................52 Knowledge Base ......................53 Operational Maintenance ................... 54 Clean Build Platform ....................54 Clean Material Tray ....................

  • Page 5: Identification

    Shop System, Fabricate, Fiber, Production System, Desktop Health, Desktop University, Flexcera, Einstein and ETEC are trademarks of Desktop Metal, Inc. EnvisionTEC, Envision One, cDLM, Vida, Perfactory, D4K, Hyperprint and Xtreme 8K are trademarks of EnvisionTEC GmbH and its affiliates. ExOne, the ExOne Logo, Innovent, Innovent+, InnoventX, X25Pro, X160Pro, X1, S-Max, S-Print, CleanFuse, NanoFuse, and HydroFuse are trademarks of ExOne Operating, LLC or its affiliates.

  • Page 6: Introduction

    Positioning the Printer section Oct- 2020 • Figure update Build platform section • Figure update Check the D4K Is Ready to Print section • Added Load a job from Envision One RP section • Added Maintaining the D4K Material section •...
  • Page 7 D4K® Operations and Maintenance Guide Date Changes Version • Updated Start the Print section • Updated Remove the Build Platform from the Printer section • Updated Remove Parts from the Build Platform section • Updated Cleaning the Build Platform section •...

  • Page 8: Technical Data

    Touch screen / Ethernet, USB Adapter: 100~240V AC, 1.5A, 50Hz/60Hz Power Requirements ETEC recommends you an uninterrupted power supply to protect your printer. All electrical requirements must be met to ensure the most stable setup: • Do not plug any additional equipment into the power circuit.

  • Page 9: Printer Delivery

    Printer Delivery Unpack Printer The D4K arrives in cardboard packaging with a series of accessories boxes. The boxes will be on top of the pallet. Use a forklift or a pallet jack to take them to the site. You can also remove the crate and accessories boxes from the pallet and use a dolly to move them.

  • Page 10: Printer Components

    Functional Description The D4K® printer builds 3D models by curing liquid photopolymers through a projector system. During the build process, the model is built layer by layer. A mechanical system moves the build platform up so that the cured material sticks to the build platform or to the previous layer.

  • Page 11: Print Area

    Install Tilting Material Tray Clean Material Tray. Build Platform Also known as Build Plate, Build tray, Printbed, it is the surface of the D4K printer on which the 3D printed part is formed. See Install Build Platform Cleaning Build Platform.

  • Page 12: Hardware Setup

    D4K® Operations and Maintenance Guide Hardware Setup Connect Printer Plug & Play Connect the following as shown in the diagram below. 1. Connect the DC power supply to the printer. 2. Connect the DC power supply to the AC power cable.

  • Page 13: Connect Parts Washing Apparatus

    To update the printer, press Update. • To discard the update message, press Cancel. Connect Parts Washing Apparatus The PWA 2000 is the recommended parts washing apparatus for the D4K printer. To set up the PWA 2000 Unit, see ETEC Knowledge Base.

  • Page 14: Install Tilting Material Tray

    Set Ethernet The D4K printer is compatible with both ethernet and Wi-Fi connection types. To connect the printer to your network via ethernet connection: 1. Plug the Ethernet cable into the network connector located on the back of the printer.

  • Page 15: Set Wi-Fi

    D4K® Operations and Maintenance Guide Set WI-FI To set Wi-Fi on the printer: 1. Access the WI-FI tab by selecting Settings > Network Settings > Wi-Fi. 2. Select the required Wi-Fi name on the list. Press Join. 4. In the Password field, type a password for the selected Wi-Fi.

  • Page 16: Set Adhoc

    D4K® Operations and Maintenance Guide Note: Press Forget this network to disable automatic connection to the current Wi-Fi network. It is possible to reconnect to this network again in the future. The system will ask for a password for protected Wi-Fi networks.

  • Page 17: Connect To Adhoc

    D4K® Operations and Maintenance Guide Connect to AdHoc To connect to the Ad Hoc network: 1. Open the network settings on your computer or another device. 2. Find the hotspot name that matches the printer’s name and select it. 3. Type the password from the...

  • Page 18: Supported Clients For Windows

    D4K® Operations and Maintenance Guide Supported Clients for Windows VNC Viewer Step-by-step: 1. Download the VNC Viewer and open it. 2. Type the IP address in the VNC Server box. 3. Press Connect. UltraVNC Viewer Step-by-step: 1. Start the UltraVNC Viewer.

  • Page 19: Supported Clients For Android

    D4K® Operations and Maintenance Guide Supported Clients for Android bVNC Free Step-by-step 1. Type the connection name and the IP address into the fields marked below. 2. Press Connect. Supported Clients for iOS VNC Viewer Put the IP address and the connection name into the highlighted boxes.

  • Page 20: Software Presentation

    D4K® Operations and Maintenance Guide Software Presentation D4K Control Software D4K Control Software, there are two main menus: • Settings menu • Job List menu Settings Menu Settings menu: • Lets you change settings of the printer build parameter or the printer itself.

  • Page 21: Printer Settings Tab

    D4K® Operations and Maintenance Guide Press the icon to update the data from the RFID Tag Reader. To change the material tag: 1. Remove the material tag from the tag reader. 2. Put the new material tag on the tag reader.

  • Page 22: Units

    D4K® Operations and Maintenance Guide Note: Printer name can contain letter from a to z, digits from 0 to 9, a hyphen (- ). Printer name cannot contain spaces, special characters, or start with a number of hyphen. 3. Press OK.

  • Page 23: Software Update

    D4K® Operations and Maintenance Guide For detailed information about the printer, press Details. • D4KCS ver.: Control software version on the printer. • DlpcsCore ver.: Version of DLPCS Core. • Control Board ver.: Version of control board. • HW version: Firmware version on the printer.
  • Page 24 D4K® Operations and Maintenance Guide 2. Press Start. → The Experience Improvement message appears asking if you allow the data collection to improve the experience with our product. 3. Press to allow data collection or Skip to skip this step.

  • Page 25: Software Recovery

    D4K® Operations and Maintenance Guide 2. Press Change Version. → The following screen appears. Note: If no custom updates are installed yet, the Apply button will be grayed out. 3. Press Version. → The following screen appears. 4. Type in the encrypted version number and confirm with OK.

  • Page 26: Usage Analytics

    D4K® Operations and Maintenance Guide → The following screen appears. 2. Press Recover to get back to the previous version of Control Software. → The following message appears. 3. Press Recover to confirm the software recovery. → The process of software recovery starts.

  • Page 27: Printing Statistics

    D4K® Operations and Maintenance Guide Printing Statistics This tab provides the printer usage data for the last 7 days, last 30 days or all the time your printer has operated. Select Settings > Printer Settings > Printing Statistics. → The following screen appears.

  • Page 28: Mask Generation

    D4K® Operations and Maintenance Guide • Safe position is the safe position of the build platform between Zero position and Home position for Calibrate the Home Position. Mask Generation Note: The USB Light Sensor is under development. Step-by-step: 1. Insert the empty material tray to the material tray holder.

  • Page 29: Material Tray

    D4K® Operations and Maintenance Guide 7. Place the USB light sensor in the center of the projected light spot and press Next to start adjustment of projection power. → The Next button becomes Pause button. → The projection power is being adjusted.

  • Page 30: Job Settings Tab

    D4K® Operations and Maintenance Guide 2. Select the material tray name on the list. 3. Press Delete. Job Settings Tab This tab allows you to check or change the printer settings. Select Settings > Job settings to open the tab.

  • Page 31: Manual Debris Removal

    D4K® Operations and Maintenance Guide o When set to No, the material tray is not exposed automatically when the job has failed. In this case, you can manually perform the material tray exposure after the completion of the build process.

  • Page 32: Job List Menu

    (projector/board does not respond, etc.). Invalid: A problem is detected when transferring the job file from Envision One RP® to D4K Control Software. Envision One RP® All files to be printed must pass through Envision One RP model processing software before transferring to the printer.

  • Page 33: Calibration

    D4K® Operations and Maintenance Guide Calibration The printer is calibrated and tested during fabrication. However, you must also calibrate the printer to guarantee uniform and accurate build results when: • The printed models are not adhering to the build platform, especially in one corner or half of the build platform.

  • Page 34: Post-Process

    D4K® Operations and Maintenance Guide 6. If any of the cubes is missing, press the Manual Debris Removal icon and remove any cured particles that settled to the bottom of the material tray. Post-Process 1. Gently remove the calibration blocks from the build platform using the scraper that came in the starter kit.

  • Page 35: Adjust Home Position

    D4K® Operations and Maintenance Guide Adjust Home Position Note: Do not adjust Home position until the printer is parallel. Remove the build platform from the printer and place it aside on a clean work surface. 2. Select Settings > Move & Calibration > Home Calibration.

  • Page 36: Quick Calibration

    D4K® Operations and Maintenance Guide 1. Select Settings > Job Settings on the screen of the Control Software. 2. Make sure the checkbox is enabled in the Use Compensation Mask field. Quick Calibration Go to Settings > Move & Calibration > Quick Calibration to open the tab.

  • Page 37: Start Print

    The printer may only be operated if the protecting devices are working properly. Risk of injury. Do not use other materials than the materials delivered by ETEC®. Observe the relevant Material Safety Data Sheets for the materials. CAUTION Use the appropriate personal protective equipment.

  • Page 38: Load Job File

    D4K® Operations and Maintenance Guide Load Job File To load a job to the printer: 1. Type in into the Windows search field or use <Windows> + <R> hotkey on your computer keyboard. → The window opens. 2. Enter the IP address of the printer, e. g.: \\10.0.0.24.
  • Page 39 D4K® Operations and Maintenance Guide → The following screen appears. 4. In the Drive drop-down list, select a drive letter (you can select any available letter). 5. In the Folder field, type the path of the folder or computer, or select Browse find the folder or computer.

  • Page 40: Create A Shortcut

    D4K® Operations and Maintenance Guide 5. In the Folder field, type the path of the folder or computer, or select Browse find the folder or computer. To connect each time, you have to sign into your PC and check the Reconnect at sign-in checkbox.

  • Page 41: Load A Job Via Ftp

    D4K® Operations and Maintenance Guide 5. Type in the address, FTP site, or network location, then select Next. 6. In the screen that appears, type a name for the network and select Next. 7. Press Finish on the Add Network Location Wizard screen.

  • Page 42: Load Job From Envision One Rp

    D4K® Operations and Maintenance Guide → The following window appears. 8. Press either: → Continue to exit the Save job dialog box; or → Open Folder to open the Job folder. To load a job directly from the USB drive: 1.

  • Page 43: Verify D4K Is Ready To Print

    You cannot send a job file to a printer with the Offline status. Verify D4K Is Ready to Print Before beginning a print, always check the following: 1. The printer door is closed. 2. The flat surface of the build platform is clean and free of all cured material, and the build platform clamp is secured in position.
  • Page 44 D4K® Operations and Maintenance Guide To start a job: On the Home screen, select List. 2. Select the job to print. → The following screen appears. 3. Press the Play button to start printing. → The following screen appears. 4. Press Next to procced with the current material tray.

  • Page 45: Stop Job

    D4K® Operations and Maintenance Guide 5. Check the requested parameters and press Start. 6. To start the print job right away, wait several seconds. 7. To delay the start of the job, press Start Later. → The following window appears.

  • Page 46: Abort Job

    D4K® Operations and Maintenance Guide Abort Job The job can be aborted by pressing the icon in the job printing window. 1. Press in the confirmation window that appears. → The job has been aborted. → The following window appears.

  • Page 47: Post-Process

    D4K® Operations and Maintenance Guide Post-Process Post-Cleaning Supplies and Post-Curing Equipment Recommended list of cleaning supplies: • Spray bottle (optional). • Parts washing unit, or two plastic containers with lid for holding the isopropyl alcohol. • Isopropyl alcohol (99%) for cleaning extra material off of cured models.

  • Page 48: Reset Printer After Print

    Instruction of Use provided by your manufacturer or distributor. Post-Cure Printed Models The PCA 2000 Parts Curing Apparatus and PCA 4000 Parts Curing Apparatus are the recommended curing units for the D4K printer. For information on how to cure a printed...

  • Page 49: Finish Post-Processing Of Printed Models

    D4K® Operations and Maintenance Guide model with PCA 2000, see 2000. For information on how to cure a printed model with PCA 4000, see 4000. Finish Post-Processing of Printed Models Finishing is the final step in post-processing of the printed models. With finishing, remove all traces of supports and polish models as needed, depending on the final part application.

  • Page 50: Service And Maintenance

    D4K® Operations and Maintenance Guide Service and Maintenance Risk of injury from crushing caused by automatically moving printer parts. Body parts may be crushed by movements of the build platform. CAUTION The printer may only be operated if the protecting devices are working properly.

  • Page 51: Customer Support

    D4K® Operations and Maintenance Guide Customer Support This section provides various options that help to get in touch with the ET Support Team for resolving any printer-related issues. Download Log Report Download Log Report feature allows you to download the log report with all the printer information to the USB drive.

  • Page 52: Request Support

    D4K® Operations and Maintenance Guide → The following screen appears 2. Provide the 5-digit support key to your support representative. → The remote session starts. 3. To terminate the remote session, press Disable Remote Access. Request Support This feature allows you to open the support case from the printer.

  • Page 53: Knowledge Base

    Request. → Your request is submitted. The next available technician will assist you. Knowledge Base This feature provides you access to the online database of materials for the D4K printer. 1. Go to Settings > Support > Knowledge Base. → The following screen appears.

  • Page 54: Operational Maintenance

    D4K® Operations and Maintenance Guide Operational Maintenance Risk of electric shock: Disconnect power before servicing the printer. WARNING Note: Carry out the maintenance tasks according to the table below and the intervals specified therein. Note: Document the maintenance activities, including date and performing operator.

  • Page 55: Clean Material Tray

    D4K® Operations and Maintenance Guide To keep your printer in optimal printing condition, the build platform should remain as clean as possible between print jobs. The build platform should be cleaned when: • It becomes sticky. • There is cured material around the build platform clamping handle.

  • Page 56: Clean Printer Casing

    Step-by-step 1. Turn on the printer. 2. On the D4K touch screen, press List. 3. Select the print job folder name. 4. Press the Waste Bin icon.

  • Page 57: Clean Pwa 2000 / Washing Containers

    D4K® Operations and Maintenance Guide Clean PWA 2000 / Washing Containers Time needed: Approximately fifteen minutes. Maintenance frequency: Weekly. Overview The PWA 2000 needs to be emptied when the bottom of the container is no longer visible. The 99% IPA will collect particles of uncured material over time. If using plastic washing containers instead of the PWA 2000, the dirty bath will need to be emptied when the bottom of the container is no longer visible.

  • Page 58: Maintain Materials

    D4K® Operations and Maintenance Guide Maintain Materials Time needed: Approximately five minutes to mix material, depending on the material, and other fifteen minutes to empty and clean the material tray. Maintenance frequency: After each print. Note: See the corresponding Material Safety Data Sheets for the printing material for details.

  • Page 59: Filter Material

    D4K® Operations and Maintenance Guide Inside the Z-axis tower is a long-threaded metal rail called the Z-slide. This rail is attached to a motor and moves inside the printer. The Z-slide needs to be greased annually using white lithium grease. This keeps the Z-slide free of dust and debris and allows it to operate smoothly.

  • Page 60: Annex: Troubleshooting

    Problem Remedy My Z slide isn’t moving 1. Close the D4K software and unplug both the power supply when I press the relevant and the USB from the back of the printer. buttons in the Control 2.
  • Page 61 When this error appears: memory. 1. Check the memory usage in the About Printer menu. 2. Go to the Job List from the main screen of the D4K Control Software and delete a few jobs there to free up some space.
  • Page 62 D4K® Operations and Maintenance Guide ExOne KK Desktop Metal, Inc. 161-5 Haneo Desktop Metal Operating, Inc. Odawara-shi, Kanagawa Desktop Health Japan 256-0804 63 3 Ave. Burlington, MA 01803 Adaptive3D LLC United States 1122 Alma Road, Suite 100 https://www.desktopmetal.com/ Richardson, TX 75081 https://health.desktopmetal.com/...

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