Etec Envision One cDLM Series Operation Manual
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Etec Envision One cDLM Series Operation Manual

Etec Envision One cDLM Series Operation Manual

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Version 5.1
July, 2022
Operations Guide
Envision One cDLM® Series

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Summary of Contents for Etec Envision One cDLM Series

  • Page 1 Version 5.1 July, 2022 Operations Guide Envision One cDLM® Series...

  • Page 2: Table Of Contents

    Envision One cDLM Series Operations and Maintenance Guide Table of Contents Manufacturer ..................................5 Identification ..............................5 Legal Notice ..................................5 History of Changes ................................6 Purpose of Document ............................... 9 User Information .............................. 9 Target Group ..................................9 Perspective in Instruction Manual ..........................9 Mechanical Data ................................
  • Page 3 Envision One cDLM Series Operations and Maintenance Guide Connect to Another Wi-Fi Network ......................... 23 Connect to Printer via VNC Clients .......................... 23 Supported Clients for Windows ..........................24 Supported Clients for Linux ............................24 Supported Clients for Android ..........................25 Supported Clients for iOS ............................
  • Page 4 Envision One cDLM Series Operations and Maintenance Guide Load Job from USB Drive ............................. 53 Verify Printer Is Ready to Print ..........................54 Start Print ................................... 55 Stop Job....................................57 Abort Job ..................................... 57 Delete Job ................................... 58 Post-Cleaning Supplies and Post-Curing Equipment ..................59 Post-Process ..............................

  • Page 5: Manufacturer

    Desktop Metal, the DM Logo, Bound Metal Deposition, BMD, Live Parts, Studio System, Shop System, Fabricate, Fiber, Production System, Desktop Health, Desktop University, Flexcera, Einstein and ETEC are trademarks of Desktop Metal, Inc. EnvisionTEC, Envision One, cDLM, Vida, Perfactory, D4K, Hyperprint and Xtreme 8K are trademarks of EnvisionTec GmbH and its affiliates.

  • Page 6: History Of Changes

    Envision One cDLM Series Operations and Maintenance Guide History of Changes Feb-2019 Document creation Date Changes Version • Feb-2019 Added Printer Update subsection • May-2019 Added Hall sensors subsection Added job status description in Job List Menu • • May-2019 Changed description of •...
  • Page 7 Envision One cDLM Series Operations and Maintenance Guide Oct-2020 Updated figures Date Changes Version Updated screenshots • Added section • Added • Connect the Oxygen Concentrator to the Printer section • Loading a Job from Envision One RP to Envision One...
  • Page 8 Envision One cDLM Series Operations and Maintenance Guide Dec-2021 Updated Manual Debris Removal section Date Changes Version Updated Calibration section • Updated Starting a Print section • Updated Software Update section • Updated section • July-2022 Updated the document layout •...

  • Page 9: Purpose Of Document

    Envision One cDLM Series Operations and Maintenance Guide User Information This Operations Guide was created for version 11.0 of Envision One Control Software. Note: Purpose of Document This instruction manual: Describes the operation and maintenance of the printer. Provides important information on safe and efficient handling of the printer.

  • Page 10: Mechanical Data

    Envision One cDLM Series Operations and Maintenance Guide Technical Data Mechanical Data 40.64 x 40.64 x 77.5 cm 40.64 x 40.64 x 111.76 cm Envision One cDLM Envision One cDLM XL (16 x 16 x 30 in.) (16 x 16 x 44 in.) Footprint 49.8 kg (110 lbs.)

  • Page 11: Network Requirements

    Envision One cDLM Series Operations and Maintenance Guide Network Requirements 139, 445 ports: Use them to access the shared network folder (job, logs, update) on the printer. They are also used to upload jobs to the printer via network. •...

  • Page 12: Unbox Printer

    Envision One cDLM Series Operations and Maintenance Guide Printer Delivery Unbox Printer Your Envision One cDLM printer arrives in a wooden crate with a series of accessories boxes. The crate and boxes are on top of a pallet. Use a forklift or pallet jacket to take them to the site. You can also remove the crate and accessories boxes from the pallet and use a dolly to move them.
  • Page 13 Envision One cDLM Series Operations and Maintenance Guide Required for printer calibration and to assist with technical support cases. It is not required for Allen key day-to-day operation. This cable connects the printer to the operating computer, as needed. The cable inserts into the Crossover network cable, 5 mm, colored plug I/O panel behind the printer.

  • Page 14: Functional Description

    Envision One cDLM Series Operations and Maintenance Guide Printer Components Functional Description During the printing process, the model is built layer by layer. The mechanical system moves the build platform up so that the cured material sticks to the build platform or to the previous layer.

  • Page 15: Back View

    Envision One cDLM Series Operations and Maintenance Guide Back View Figure 3: Back view of the printer Hood The protection hood must always be closed, except when removing models Risk of injury. from the printer. After the models are removed, close the hood on the printer.

  • Page 16: Build Platform

    Envision One cDLM Series Operations and Maintenance Guide Build Platform The build platform is an assembly comprised of: A large, flat platform A handle • A connection cavity • The flat area of the build platform is where cured material gets adhered during the printing •...

  • Page 17: Z-Axis

    Envision One cDLM Series Operations and Maintenance Guide Z-axis The build platform moves up and down along the Z-axis. Oxygen Concentrator The Oxygen Concentrator supplies the printer with the oxygen needed for the printing process. It creates a flow of oxygen within inner tubes that comes towards the domeless material tray.

  • Page 18: Connect Printer

    Envision One cDLM Series Operations and Maintenance Guide Hardware Setup Connect Printer Plug & Play Match all of the connections in the diagram below, except for the oxygen delivery tube that connects to the oxygen concentrator. This tube should not be installed until the concentrator is primed (30 minutes after turning on).

  • Page 19: Connect Parts Washing Apparatus

    Envision One cDLM Series Operations and Maintenance Guide Risk of damage to the printer: to prevent damage to the printer, do not touch the screen before the Envision One Control Software finishes booting. CAUTION When an update is available for the printer, the following message appears: To update the printer, select Yes.

  • Page 20: Install Envision One Build Platform

    Envision One cDLM Series Operations and Maintenance Guide Install Envision One Build Platform To install the build platform: 1. Open the printer’s hood. 2. Loosen the build platform knob on the top of the printer by a couple of turns.

  • Page 21: Add Material

    Envision One cDLM Series Operations and Maintenance Guide Add Material Each ETEC printing material offers the Best Practices Guide, see Be sure to properly prepare your specific material before each use. Always observe the Material Best Practices Guide. relevant supplied with the material bottle.

  • Page 22: Set Ethernet

    Envision One cDLM Series Operations and Maintenance Guide The oxygen delivery tube connects the front of the oxygen concentrator and the back of the Envision One cDLM printer. Firmly insert the open end of the tube into the plastic release ring at the back of the printer.

  • Page 23: Connect To Another Wi-Fi Network

    Envision One cDLM Series Operations and Maintenance Guide The list of available Wi-Fi networks automatically refreshes each time you enter the Wi-Fi tab. Note: Connect to Another Wi-Fi Network To join another Wi-Fi network, proceed with the following steps: 1. Enter the tab by selecting 2.

  • Page 24: Supported Clients For Windows

    Envision One cDLM Series Operations and Maintenance Guide Improper use of the remote printer control over local network using VNC software may lead to damage. Use the remote printer control with great attention. Do not use the remote printer control without an operator next to printer.

  • Page 25: Supported Clients For Android

    Envision One cDLM Series Operations and Maintenance Guide 2. Type the IP address into the VNC Server box. 3. Select Connect. Supported Clients for Android 1. Type the connection name and the IP address into the boxes marked below. bVNC Free 2.

  • Page 26: Envision One Control Software

    Envision One cDLM Series Operations and Maintenance Guide Software Presentation Envision One Control Software In the there are two main menus: Menu and Job List Menu. Control Software, Settings Settings Menu menu: allows you to change settings of the printer build parameter or the printer itself.

  • Page 27: Printer Settings

    Envision One cDLM Series Operations and Maintenance Guide Select to open the tab. Settings > Information > Material Info Select to update the data from the RFID tag reader. To change the material tag, proceed as follows: 1. Remove the material tag from the tag reader.

  • Page 28: Units

    Envision One cDLM Series Operations and Maintenance Guide 2. Enter the required name of the printer into the corresponding field using the keyboard on the screen. Note: Printer name may contain: • Letters from A to Z. • Digits from 0 to 9.

  • Page 29: Software Update

    Envision One cDLM Series Operations and Maintenance Guide For more detailed information on the printer, select Details. Version of the control software on the printer. Version of the DLPCS Core. EnvisionCS ver.: • Version of control board. DlpcsCore ver.: •...
  • Page 30 Envision One cDLM Series Operations and Maintenance Guide → The update process starts. → The following screen appears. 3. To reboot the printer manually, select If not, it will start rebooting automatically in 30 seconds. Reboot. There is also an option for users to get a custom version of the Control Software that contains special features.
  • Page 31 Envision One cDLM Series Operations and Maintenance Guide If no custom update is available, the Apply button will be grayed out. Note: 3. Select → The following screen appears. Version. 4. Type in the encrypted version number. → The system adds the version to the list.

  • Page 32: Software Recovery

    Envision One cDLM Series Operations and Maintenance Guide → The update process starts. → The following screen appears. 8. To reboot the printer manually, select If not, it will start rebooting automatically in 30 seconds. Reboot. Software Recovery tab lets you recover the previous version of software.

  • Page 33: Support

    Envision One cDLM Series Operations and Maintenance Guide → The following message appears. 4. To reboot the printer manually, select If not, it will start rebooting automatically in 30 seconds. Reboot. Support tab contains options that would be useful for contacting the ET Support Team in case of any printer-related issues.

  • Page 34: Printing Statistics

    Envision One cDLM Series Operations and Maintenance Guide 3. Select to download the latest printer information; or to download the report containing all information received during printer operation. Latest Data All Data To send the log report to Service and Support, proceed as follows: 1.

  • Page 35: Usage Analytics

    Average print duration: Damaged material trays: • Usage Analytics Collecting and sending statistics automatically helps ETEC improve our products. 1. Select 2. Check the checkbox to consent to collection and usage of customer data. Settings > Printer Settings > Usage Analytics.

  • Page 36: Home Calibration

    Envision One cDLM Series Operations and Maintenance Guide the lowest position of the build platform along the Z-axis. It is used for calibration of the platform while the material tray is empty of material. Dry position: • Home Calibration Select to open the tab, see Settings >...

  • Page 37: Power

    Envision One cDLM Series Operations and Maintenance Guide Function of build platform movement when the job is paused. Build platform moves to Zero position. Move to Zero on Pause: • Build platform stays at current layer of the job. Yes.

  • Page 38: Job List Menu

    Envision One cDLM Series Operations and Maintenance Guide Job List Menu Select to open the tab. Job List Scroll through the list to view different jobs. There is the following information on job statistics: Thickness of one layer in µm.

  • Page 39: Calibrate Home Position And Adjust Parallelism

    Envision One cDLM Series Operations and Maintenance Guide Calibration The printer is completely calibrated and tested during fabrication. However, the calibration needs to be carried out to guarantee the uniformly accurate build results if: 1. The printed models are not adhering to the build platform, especially in one corner or half of the build platform.
  • Page 40 Envision One cDLM Series Operations and Maintenance Guide → The following screen appears with a list of material trays. The material trays on the list have been calibrated and the calibration data is saved. The numbers on the right of the material tray name show the number of prints done for each material tray.
  • Page 41 Envision One cDLM Series Operations and Maintenance Guide Make sure your material tray does not contain material in it. Material residue in the material tray causes false reading to the sensors during the calibration. Note: 3. Select OK. → The platform starts moving to its Dry position.

  • Page 42: Manual Home Position Calibration

    Envision One cDLM Series Operations and Maintenance Guide If your material tray does not have a serial number, name it. The material tray name must contain 7 digits. • 4. Select OK. Make sure your material tray does not contain material in it. Material residue in the material tray causes false reading to the sensors during the calibration.
  • Page 43 Envision One cDLM Series Operations and Maintenance Guide 1. Download the Home Position Calibration Cubes.stl file to the computer where the Step-by-step: Envision One RP software is installed. 2. Open the Envision One RP software and select a buildstyle. See the Envision One RP® User Guide provided with the printer for details.
  • Page 44 Envision One cDLM Series Operations and Maintenance Guide 12. Reference your values in Step 10 to determine which side needs adjustment. Find the two Adjusting parallelism: extremes. One corner is most likely the highest and the opposite is the lowest. Adjust the higher number to make it lower.
  • Page 45 Envision One cDLM Series Operations and Maintenance Guide → The list of material trays appears. The material trays on the list have been calibrated and the calibration data is saved. The numbers show the number of prints done for each material tray.

  • Page 46: Generate Mask

    Envision One cDLM Series Operations and Maintenance Guide 23. Set the motion distance to the required adjustment. Select to make the adjustment. Select Save. Move → The build platform holder starts moving up to the top of the Z-axis. → The new home position is set.

  • Page 47: Use The Grey Mask

    Envision One cDLM Series Operations and Maintenance Guide → The following screen appears. 6. Make sure you have the UV protection glasses on and select to proceed. → The following screen appears. Each box on the screen shown above corresponds to a spot of projected light onto the empty material tray.

  • Page 48: Check Z-Axis

    Envision One cDLM Series Operations and Maintenance Guide Start Print Risk of injury from crushing caused by moving printer parts: Printer may only be operated by instructed and specially trained personnel. The printer may only be operated if the protecting devices are working properly.

  • Page 49: Load Job File

    Envision One cDLM Series Operations and Maintenance Guide Load Job File To load a job to the printer: 1. Enter into the Windows search field or use hotkey on your computer keyboard. <Windows> + <R> → The window opens. 2. Enter the IP address of the printer, e. g.: \\10.0.0.24.
  • Page 50 Envision One cDLM Series Operations and Maintenance Guide → The following screen appears. 4. In the drop-down list, select a drive letter (you can select any available letter). 5. In the field, type the path of the folder or computer, or select...

  • Page 51: Create Shortcut

    Envision One cDLM Series Operations and Maintenance Guide 5. In the field, type the path of the folder or computer, or select to find the folder or computer. To connect each time you sign in to your PC, check the...

  • Page 52: Load Job Via Ftp

    Envision One cDLM Series Operations and Maintenance Guide 5. Type in the address, FTP site, or network location, then select Next. 6. In the screen that appears, type a name for the network and select Next. 7. Select on the screen.

  • Page 53: Load Job From Usb Drive

    Envision One cDLM Series Operations and Maintenance Guide → The following window appears: 4. Select a printer to send your job to and click on it. → The job is sent to the selected printer. Note: Printers in the network can have the following statuses: Ready for Print, Printing, Offline.

  • Page 54: Verify Printer Is Ready To Print

    Envision One cDLM Series Operations and Maintenance Guide To load a job directly from the USB drive: 1. Upload the required job to the USB drive as shown above. 2. Insert the USB drive with the uploaded job into the corresponding plug of the printer.

  • Page 55: Start Print

    Envision One cDLM Series Operations and Maintenance Guide Before the print starts, always check the following things: 1. The hood is closed. 2. The flat surface of the build platform is clean and free of all cured material, and the build platform torque knob is secured in position.
  • Page 56 Envision One cDLM Series Operations and Maintenance Guide → The following screen appears. → The following window appears. → The system checks if the printer is ready to start a print. → After the printer’s shutdown, or if the printer was idle for more than 8 hours, the system checks whether the oxygen concentrator is connected.

  • Page 57: Stop Job

    Envision One cDLM Series Operations and Maintenance Guide The minimum delay time is 15 minutes. The maximum delay time is 999 hours and 45 minutes. Note: → The following window appears. 5. Set the required delay time using the icons in the fields and select Apply.

  • Page 58: Delete Job

    Envision One cDLM Series Operations and Maintenance Guide 1. In the confirmation window, select Yes. → The job has been aborted. → The following window appears. If there is no need to simplify the process of cleaning the material tray, select Cancel.

  • Page 59: Post-Cleaning Supplies And Post-Curing Equipment

    Envision One cDLM Series Operations and Maintenance Guide Post-Process Post-Cleaning Supplies and Post-Curing Equipment Recommended list of cleaning supplies: Spray bottle (optional). Plastic containers with lid for holding the isopropyl alcohol. • Isopropyl alcohol (99%) for cleaning uncured material on the surface of printed models.

  • Page 60: Reset Printer After Printing

    Envision One cDLM Series Operations and Maintenance Guide Once the job is complete, the built part hangs off the build platform. To remove the printed part: 1. Place the build platform on its side in the processing zone as shown in the diagram below.

  • Page 61: Clean Printed Models

    Envision One cDLM Series Operations and Maintenance Guide Clean Printed Models The PWA 2000 Parts Washing Apparatus is the recommended washing unit for the models printed with the Envision One. To get the information on how to clean a printed model with PWA 2000, Contact your distributor for further details on parts washing units for the Envision One printer.

  • Page 62: Customer Service

    Envision One cDLM Series Operations and Maintenance Guide Service and Maintenance Risk of injury: crushing caused by automatically moving printer parts. Body parts may be crushed by movements of the build platform. The printer may only be operated if the protecting devices are working properly.

  • Page 63: Operational Maintenance

    Envision One cDLM Series Operations and Maintenance Guide Operational Maintenance Note: Maintenance activities, including date and performing operator, should be documented due to traceability. The operational maintenance helps ensure a smooth and efficient production process. The operating personnel can carry out these tasks after being trained accordingly.

  • Page 64: Clean Domeless Material Tray

    Envision One cDLM Series Operations and Maintenance Guide 4. Check every surface for material, buildup, or stickiness. 5. Clean the excessive buildup using a small amount of 99% IPA on a clean paper towel or Q- tip. 6. Hard spots of cured material can be carefully scraped off using the paint scraper.
  • Page 65 Envision One cDLM Series Operations and Maintenance Guide Check the film at the bottom of the material tray whenever the material is removed. Step-by-step: Look for pinholes, punctures, ripples, and other signs of stress. A slightly cloudy film is normal and will not affect the print quality.

  • Page 66: Clean Printer Casing

    Envision One cDLM Series Operations and Maintenance Guide Clean Printer Casing Approximately two minutes After each print Time needed: Maintenance frequency: The printer’s metal casing protects the internal components from damage. To avoid spilling Overview: material on the casing, always hold a paper towel under the build platform and the material tray while installing or removing them.

  • Page 67: Clean Pwa 2000 / Washing Containers

    Envision One cDLM Series Operations and Maintenance Guide Clean PWA 2000 / Washing Containers Approximately fifteen minutes Weekly Time needed: Maintenance frequency: The PWA 2000 needs to be emptied when the bottom of the container is no longer visible. The Overview: 99% IPA will collect particles of uncured material over time.

  • Page 68: Power Cycle

    Envision One cDLM Series Operations and Maintenance Guide Power Cycle Approximately five minutes Weekly Time needed: Maintenance frequency: It is recommended to power cycle the printer under any of the following conditions: Overview: Printer is running slowly. Printer was recently updated.

  • Page 69: Maintain Materials

    Envision One cDLM Series Operations and Maintenance Guide Maintain Materials Approximately five minutes to mix material, depending on the material + 15 minutes to empty and clean the material tray. Time needed: After each print Maintenance frequency: Protect material in the material tray from ambient light by keeping the hood closed.

  • Page 70: Annex 1: Troubleshooting

    Envision One cDLM Series Operations and Maintenance Guide Annex 1: Troubleshooting My Z-slide is not moving 1. Unplug both the power supply and the USB from the back of Problem Remedy when I select the relevant the printer. buttons in the Control 2.
  • Page 71 Envision One cDLM Series Operations and Maintenance Guide Printed parts falling off the Damaged, scratches, hole or worn material tray will cause build platform this build failure. • Dirty optics. Clean the glass between the material tray and projector. •...
  • Page 72 Envision One cDLM Series Operations and Maintenance Guide Desktop Metal, Inc. 63 3 Avenue Burlington, MA 01803 www.desktopmetal.com EnvisionTec US LLC (ETEC) 15162 Commerce Dr. S Dearborn, MI 48120 www.envisiontec.com EnvisionTec GmbH Brusseler Str. 51 45968 Gladbeck Germany Desktop Health c/o Desktop Metal, Inc.

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