HEIRLOOM AURA Manual

AURA and AURA X POLE 12V TOWEL WARMER
The Advanced Art of Towel Warming
In order to avoid a hazard for very young children, this appliance should be installed so that the
WARNING:
lowest heated rail is at least 600 mm above the floor.
IMPORTANT: A means of disconnection in the fixed wiring must be used, which is in accordance with national wiring rules
(ie AS/NZS3000)
Care must be taken with fibres (other than cotton eg Microfibre) and other materials with non-slip backings as these may
have low heat resistance and could be damaged. Ensure that towels are free from oil based or other substances that could
cause discolouration of the towel .
Operation
Your AURA X POLE Towel Warmer uses only minimal electrical power – about the same as one or two LED lamps. It will
take approximately 20-30 minutes to reach maximum operating temperature. AURA X POLE Towel warmers are designed
for continuous operation. NOTE: The temperature of your towel warmer will vary with the ambient temperature of your room.
A towel warmer is designed to warm and assist the drying of towels and will normally operate at a temperature that is too hot
for the warmer to be grasped for an extended time.
Locating Instructions
Installation instructions are shown in Fig 1 and 2. The AURA X POLE Towel Warmer must be fixed through the wall
cladding directly to studs or other suitable anchor material. The towel warmer must be located in compliance with the
AS/NZS 60335 Standard . AURA X POLE 12V towel warmers have an IP47 rating offering you the greatest flexibility to
safely locate the towel warmer in bathrooms or shower rooms in Zone 1-3. All other electrical fittings must also be compliant
with the zone within which the warmer is being installed.
Electrical Installation
Ensure that your towel warmer is installed by a registered electrician and that the electrical supply, switch location and
product location will comply with regulations.
New Zealand electrical wiring requirements stipulate that this appliance must be wired by a registered electrician in
accordance with current electrical wiring regulations.
This product must be used in conjunction with a hard wired switch (for the transformer). For complete temperature
control a wall mounted dimmer switch (with "off" position) may be used (in series with the transformer primary connection).
Concealed Wiring
The Aura and Aura X poles are only available with concealed wiring, which requires access to the wall cavity
Care and Cleaning
The finish of your Towel Warmer is made to the highest standards and is easily maintained. Clean regularly with a damp soft
cloth. Do not use ammoniated or abrasive cleaning agents. Failure to regularly clean the product may result in surface
deterioration
Warranty
This product is warranted against defects due to faulty workmanship or materials for 10 years from date of purchase In the
event of a defect in the product, turn it off at the wall, and contact the retailer from which it was purchased and provide
details from your sales receipt and the product's serial number from the label on the towel warmer. The retailer will contact
Heirloom who will assess the matter and if accepted as a valid warranty claim the product will be repaired or replaced at
Heirloom's option – free of charge. Costs of disconnection, reconnection, and freight are the responsibility of the owner, as
is any damage arising in transit to and from servicing by Heirloom. This warranty does not cover:
a. Any damage to the product caused by misuse, neglect, accident, or in violation of the manufacturer's instructions,
or
b. Any damage, loss or injury arising as a consequence of the use of the product.
Australia: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to
a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
AURA X POLE LV V1.1 July 2024 Page 1 of 3