STUDIO 1 LOW VOLTAGE LADDER TOWEL WARMER
The Advanced Art of Towel Warming
Operation
Your STUDIO 1 Towel Warmer uses only minimal electrical power - about the same as an average light bulb. It will take
approximately 20-30 minutes to reach maximum operating temperature. STUDIO 1 Towel warmers are designed for
continuous operation. NOTE: The temperature of your towel warmer will vary with the ambient temperature of your room. A
towel warmer is designed to warm and assist the drying of towels and will normally operate at a temperature that is too hot
for the warmer to be grasped for an extended time.
Locating Instructions
Detailed installation instructions are provided on the reverse side. The STUDIO 1 Ladder Towel Warmer should be fixed
through the wall cladding directly to studs or other suitable anchor material. The towel warmer should be located in
compliance with the AS/NZS 60335 Standard and should not in any circumstances be located in the direct path of a water
source (tap or shower etc). STUDIO 1 Low Voltage towel warmers have an IP47 rating offering you the greatest flexibility to
safely locate the towel warmer in bathrooms or shower rooms in Zone 1-3. All other electrical fittings must also be compliant
with the zone within which the warmer is being installed.
Electrical Installation
Please ensure your towel warmer is installed by a registered electrician and ensure the electrical supply ,switch location,
and product location will comply with regulations.
New Zealand electrical wiring requirements stipulate that this appliance must be wired by a registered electrician in
accordance with current electrical wiring regulations. The transformer (WTS12-100 supplied separately) must be fitted with
an air gap phase isolation switch which isolates the phase & neutral in accordance with local wiring regulations, and be
installed in an accessible ventilated location. The conductors for the side not connected must be insulated. This product
must be used in conjunction with a hard wired switch. For complete temperature control a wall mounted dimmer switch
(with "off" position) is recommended.
Concealed Wiring Kit
A concealed wiring adapter kit is included with this product. If you have access to the wall cavity the kit allows you to
conceal the electrical flex for a more streamlined and visually appealing installation.
Care and Cleaning
The polished stainless steel (or brushed) finish of your Towel Warmer is hard wearing and easily maintained. Clean
regularly with a soft cloth and non-abrasive cleaning agent.
Warranty
This product is warranted against defects due to faulty workmanship or materials for 10 years from date of purchase. In the
event of a defect in the product, turn it off at the wall, and contact the retailer from which it was purchased and provide
details from your sales receipt and the products serial number from the label on the towel warmer. The retailer will contact
Heirloom who will assess the matter and if accepted as a valid warranty claim the product will be repaired or replaced at
Heirloom's option – free of charge. Costs of disconnection, reconnection, and freight are the responsibility of the owner, as
is any damage arising in transit to and from servicing by Heirloom. This warranty does not cover:
a. Any damage to the product caused by misuse, neglect, accident, or in violation of the manufacturer's instructions,
or
b. Any damage, loss or injury arising as a consequence of the use of the product.
Australia: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to
a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
Heirloom International Limited, P O Box 204 235, Auckland 2161, New Zealand.
Ph +64 9 274 4443 info@heirloom.co.nz
Contact Us
We welcome your feedback on our products. You can view our full range of towel warmers on our website and send us your
comments about this product using the Contact Us page on our website www.heirloom.co.nz
STUDIO1 LV NZAust v1 Aug 19
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