NOTE: NOTE: Do not attempt to replace other components than those listed above. NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: NOTE:...
NOTE: NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer:...
Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal.
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WEEE Annex VII Component These components are classified as requiring selective treatment: Battery pack SSD modules WLAN module DIMM modules USB board RTC battery Mainboard Touchpad module LCD panel Disassembly Procedures...
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Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove the AC adapter from the DC-in jack (A) as shown in Figure 1-1. 3. Remove all cables from the system. Figure 1-1.
Base Cover Removal 1. Remove eleven (11) screws from the base cover (Figure 1-2). Figure 1-2. Base Cover Removal 2. Carefully pry the base cover starting from the upper edges to release the upper latches (Figure 1-3). Figure 1-3. Base Cover Removal Disassembly Procedures...
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3. Continue to release the remaining latches on the left, right, and bottom sides. Then grasp and remove the base cover from the system (Figure 1-4). Figure 1-4. Base Cover Removal Disassembly Procedures...
Battery Pack Removal Prerequisite: Base Cover Removal 1. Detach the mylar (A) as shown in Figure 1-5. Figure 1-5. Battery Pack Removal 2. Detach the tape (B) securing the battery cable connection (Figure 1-6). Figure 1-6. Battery Pack Removal Disassembly Procedures...
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3. Disconnect the battery cable from the mainboard connector (C) (Figure 1-7). Figure 1-7. Battery Pack Removal 4. Lift to release the battery pack (D) from the compartment studs (highlighted with the green lines) (Figure 1-8). Then remove the battery pack. WEEE Annex VII Component: Battery Pack Figure 1-8.
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5. Detach another mylar (E) securing the battery cable in place (Figure 1-9). Figure 1-9. Battery Pack Removal IMPORTANT: Follow local regulations for battery disposal. 1-10 Disassembly Procedures...
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SSD Modules Removal Prerequisite: Battery Pack Removal 1. Find the SSD modules (A) on the top assembly (Figure 1-10). 2. Remove one (1) screw securing one of the SSD modules (Figure 1-10). Figure 1-10. SSD Module Removal 3. Disconnect the SSD module from the mainboard connector (B) (Figure 1-11).
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4. Repeat steps 2~3 to remove another SSD module. 5. By holding the upper edge of the copper foil with mylar (C), unfold and detach it from the SSD module as shown in Figure 1-12 Figure 1-13 but DO NOT remove yet! Figure 1-12.
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6. Detach the SSD module from the adhesive graphite strip (marked with yellow dashed line) as shown in Figure 1-14. WEEE Annex VII Component: SSD Modules Figure 1-14. SSD Module Removal 7. Repeat steps 5~6 to remove the copper foil with mylar from another SSD module. Disassembly Procedures 1-13...
WLAN Module Removal Prerequisite: Battery Pack Removal 1. Find the WLAN module (A) on the top assembly (Figure 1-15). Figure 1-15. WLAN Module Location 2. Disconnect the WLAN antennas cables from the WLAN module connectors (B) (Figure 1-16). 3. Remove one (1) screw securing the WLAN module in place (Figure 1-16).
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4. Disconnect the WLAN module from the mainboard connector (C) (Figure 1-17). Then remove the WLAN module. WEEE Annex VII Component: WLAN Module Figure 1-17. WLAN Module Removal Disassembly Procedures 1-15...
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DIMM Modules Removal Prerequisite: Battery Pack Removal 1. Find the DIMM modules (A) in the system (Figure 1-18). 2. Push the DIMM module clips (B) outwards (Figure 1-18). Figure 1-18. DIMM Module Removal 3. Disconnect the DIMM module from the mainboard connector (C) (Figure 1-19).
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4. Repeat steps 2~3 to remove another DIMM module. 5. Peel off the composite foil with thermal pad (D) from the DIMM module (Figure 1-20). Figure 1-20. DIMM Module Removal 6. Detach the DIMM module from the adhesive graphite strip (marked with yellow dashed line) as shown in Figure 1-21.
USB Board Removal Prerequisite: Battery Pack Removal 1. Disconnect the USB board FFC (A) from the USB board and mainboard connectors Then carefully detach the FFC from its underneath adhesive (highlighted with the yellow lines) as shown in Figure 1-22. Remove the USB board FFC. 2.
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3. Release the USB board (B) from the I/O port slots, guide pins (C), and guide studs (highlighted with the green lines) on the top assembly (Figure 1-23). Then remove the USB board. WEEE Annex VII Component: USB Board Figure 1-23. USB Board Removal Disassembly Procedures 1-19...
LCD Module Removal Prerequisite: Battery Pack Removal 1. Detach the thermal mylar (A) securing the WLAN antennas cables on the heatsink (Figure 1-24). Figure 1-24. LCD Module Removal 2. Disconnect the WLAN antennas cables from the WLAN module connectors (B). Then unroute and release the cables from the cable guides and routing rubbers as shown Figure 1-25.
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3. Disconnect the eDP cable from the mainboard connector (C). Then unroute the cable from the cable guides as shown in Figure 1-26. Figure 1-26. LCD Module Removal 4. Remove six (6) screws securing the LCD hinges (Figure 1-27). Figure 1-27. LCD Module Removal Disassembly Procedures 1-21...
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5. Lift the top assembly until it is fully open (Figure 1-28). Figure 1-28. LCD Module Removal 6. Close the top assembly and lift both LCD hinges until they are fully extended (Figure 1-29). Figure 1-29. LCD Module Removal 1-22 Disassembly Procedures...
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7. Open the top assembly again. Then remove the top assembly away from the LCD module (D) (Figure 1-30). CAUTION: Make sure all cables are moved away from the device to avoid damage during removal. Figure 1-30. LCD Module Removal Disassembly Procedures 1-23...
RTC Battery Removal Prerequisite: SSD Modules Removal 1. Disconnect the RTC battery cable from the mainboard connector (A). Then release the cable from the cable guides as shown in Figure 1-31. 2. Using plastic tweezers, carefully pry to detach the adhesive tape underneath the RTC battery (B) (Figure 1-31).
Mainboard Removal Prerequisite: Ensure that the SSD Modules, WLAN Module, DIMM Modules, and Heatsink have been disassembled prior removing the mainboard. 1. Remove three (3) screws (A) securing the left LCD hinge (Figure 1-32). Figure 1-32. Mainboard Removal 2. Lift the top assembly until it is fully open (Figure 1-33).
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3. Close the top assembly and lift the left LCD hinge until it is fully extended (Figure 1-34). Figure 1-34. Mainboard Removal 4. Detach the mylar (B) securing the keyboard backlight FPC connection (Figure 1-35). Figure 1-35. Mainboard Removal 1-26 Disassembly Procedures...
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5. Disconnect the USB board FFC from the mainboard connector (C) (Figure 1-36). 6. Disconnect the hall sensor board FFC from the mainboard connector (D) (Figure 1-36). 7. Disconnect the keyboard FPC from the mainboard connector (E) (Figure 1-36). 8. Disconnect the keyboard backlight FPC from the mainboard connector (F) (Figure 1-36).
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13. Remove three (3) screws (K) securing the mainboard (Figure 1-37). Figure 1-37. Mainboard Removal 14. Release the mainboard (L) from the I/O ports slots and guide pins (M) on the top assembly (Figure 1-38). Then remove the mainboard. WEEE Annex VII Component: Mainboard Figure 1-38.
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Figure 1-39. Mainboard IMPORTANT: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in Figure 1-39. Remove the circuit board and follow local regulations for disposal. Disassembly Procedures 1-29...
Touchpad Module Removal Prerequisite: Ensure that the Speakers and Mainboard have been disassembled prior removing the touchpad module. 1. Slightly detach and lift the mylar. Then hold the mylar and keyboard FPC. 2. Detach the mylar (A) securing the touchpad FFC connection (Figure 1-40).
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CAUTION: Touchpad FFC (Flexible Flat Circuit) can be damaged if removed while the touchpad module connector is locked. 4. Detach the conductive tape (C) from the touchpad module and top assembly (Figure 1-42). Figure 1-42. Touchpad Module Removal 5. Remove three (3) screws securing the touchpad module (Figure 1-43).
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6. Using the screwdriver, push the guide pins (D) firmly to release it from the top assembly (Figure 1-44). 7. Slide the touchpad module (E) slightly to disengage it from the bottom latches (F), and then remove the touchpad module from the top assembly (Figure 1-44).
LCD Bezel Removal Prerequisite: LCD Module Removal 1. Pry the LCD bezel from the bottom side to release the latches (Figure 1-45). Figure 1-45. LCD Bezel Removal 2. Pry the LCD bezel from the left side to release the latches (Figure 1-46).
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3. Continue prying along the right side of the bezel (Figure 1-47). Figure 1-47. LCD Bezel Removal 4. Continue prying along the upper side of the bezel until all the latches have been released (Figure 1-48). Then lift and remove the bezel from LCD module. Figure 1-48.
LCD Panel Removal Prerequisite: LCD Bezel Removal NOTE: NOTE: The eDP cable includes the LCD panel cable and the camera cable. 1. Unroute and release the eDP cable from the LCD hinge and the cable guides on the LCD cover as shown in Figure 1-49.
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2. Pry slightly to access the double-sided mounting tape (B) underneath the LCD panel (C). Then pull to detach the double-sided mounting tape. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel (Figure 1-50).
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4. Lift the latch (E) securing the eDP cable (Figure 1-52). Figure 1-52. LCD Panel Removal 5. Disconnect the eDP cable from the LCD panel connector (F) (Figure 1-53). Then remove the LCD panel. Figure 1-53. LCD Panel Removal Disassembly Procedures 1-37...
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Top Assembly Removal (Keyboard Removal) Prerequisite: Ensure that the USB Board, Hall Sensor Board, LCD Module, and Touchpad Module have been disassembled prior removing the top assembly. NOTE: NOTE: The keyboard is included as part of the top assembly and can not be disassembled. In the event that the keyboard can no longer be used, replace the entire top assembly.
Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. Exploded Diagrams Figure 1-56. System Exploded Diagram FRU (Field Replaceable Unit) List 1-41...
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Table 1-2. System Exploded Diagram Description Acer Part No. KEYBOARD ASSY W/ UPPER CASE BL QV05P_N20BWL 99KS 6B.QPEN7.001 Arabic NK.I1517.10L FAN 70*70*9.5 23.QNAN7.002 FAN 73*70*9.5 23.QNAN7.001 HEAT SINK 24.QPDN7.001 MYLAR FOR THERMAL 47.QGCN7.003 RUBBER SI MB 47.QNAN7.005 Wireless LAN AZUREWAVE 802.11ax (Wi-Fi 6) BT5.2 KE.11X0Z.001...
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Table 1-3. LCD Assembly Exploded Diagram (Continued) Description Acer Part No. RUBBER W/FABRIC MESH 47.QNAN7.004 ANTENNA MAIN+AUX 50.QNAN7.006 LED LCD Panel AUO 15.6"W FHD None Glare B156HAN08.4 KL.15605.066 HW 0A LF 250nit 25ms 800:1 (eDP, value IPS, narrow border, 144Hz) HINGE L 33.QNAN7.001...
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FRU List Table 1-4. FRU List Category Description Acer Part No. ADAPTER Adapter LITE-ON PA-1131-26AA 135W High KP.13503.010 power 5.5PHY (1.7x5.5x11) Brick 19.5V/6.92A Black Adapter DELTA ADP-135NB BA 135W High KP.13501.008 power 5.5PHY (1.7x5.5x11) Brick 19.5V/6.92A Black Adapter Chicony Power A135A025P 135W KP.1350H.002...
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Table 1-4. FRU List (Continued) Category Description Acer Part No. CABLE HALL SENSOR BOARD 50.QNAN7.003 CABLE LCD 144HZ 50.QNAN7.004 CABLE LCD 165HZ 50.QNAN7.005 ANTENNA MAIN+AUX 50.QNAN7.006 CAMERA Camera Tech-Front HD Camera YHVC-1 KS.0HD0Q.020 OV9734 SPCA2112N 1L3B059F1(BG) SPG18P4HM4H-1 TNR Camera Tech-Front HD Camera YHVQ OV9734 KS.0HD0Q.024...
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Table 1-4. FRU List (Continued) Category Description Acer Part No. FAN 70*70*9.5 23.QNAN7.002 Flash Disk HYNIX SSD NAND 1024GB M.2 2280 KN.01K0G.004 BC901 1024G HFS001TEJ9X110N LF+HF Flash Disk HYNIX SSD NAND 512GB M.2 2280 KN.5120G.036 BC901 512G HFS512GEJ9X110N LF+HF Flash Disk KINGSTON SSD NAND 512GB KN.51207.013...
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Table 1-4. FRU List (Continued) Category Description Acer Part No. KEYBOARD ASSY W/ UPPER CASE BL 6B.QPEN7.012 QV05P_N20BWL 99KS Greek NK.I1517.10N KEYBOARD ASSY W/ UPPER CASE BL 6B.QPEN7.013 QV05P_N20BWL 99KS US International w/ Hebrew NK.I1517.10V KEYBOARD ASSY W/ UPPER CASE BL 6B.QPEN7.014...
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Table 1-4. FRU List (Continued) Category Description Acer Part No. KEYBOARD ASSY W/ UPPER CASE BL 6B.QPEN7.029 QV05P_N20BWL 100KS Turkish NK.I1517.11F KEYBOARD ASSY W/ UPPER CASE BL 6B.QPEN7.030 QV05P_N20BWL 99KS US International NK.I1517.10U KEYBOARD ASSY W/ UPPER CASE BL 6B.QPEN7.031 QV05P_N20BWL 100KS UK NK.I1517.11G...
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Table 1-4. FRU List (Continued) Category Description Acer Part No. KEYBOARD ASSY COPILOT W/ UPPER CASE BL 6B.QPDN7.013 QV05P_N40BWL 100KS Hungarian NK.I1517.1EP KEYBOARD ASSY COPILOT W/ UPPER CASE BL 6B.QPDN7.014 QV05P_N40BWL 99KS Persian NK.I1517.1E9 KEYBOARD ASSY COPILOT W/ UPPER CASE BL 6B.QPDN7.015...
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Table 1-4. FRU List (Continued) Category Description Acer Part No. POWER CORD 1M 125V INDIA BLACK 27.NE307.009 POWER CORD 1M 125V ISRAEL BLACK 27.NE307.010 POWER CORD 1M 125V ITL BLACK 27.NE307.011 POWER CORD 1M 125V S.AFRICA BLACK 27.NE307.012 POWER CORD 1M 125V SWISS BLACK 27.NE307.013...
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Table 1-4. FRU List (Continued) Category Description Acer Part No. SPONGE W/MYLAR,CONDTAPE 47.QNAN7.003 MYLAR FOR THERMAL 47.QGCN7.003 FOIL COMPOSITE W/ PAD 47.QMBN7.001 FOIL CU W/ MYLAR,GRAPHITE SHEET 47.QJQN7.005 INSULATOR MYLAR ON BATTERY CABLE 47.HUVN7.002 RUBBER W/FABRIC MESH 47.QNAN7.004 RUBBER SI W/FABRIC 47.QPDN7.001...
Personal Data Removal Removing your personal data There are three options to choose from: Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. Option 2: Restart your PC to get to the sign-in screen, then press and hold down ...
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