CAME ETI/SER XIP Configuration Manual
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CAME ETI/SER XIP Configuration Manual

CAME ETI/SER XIP Configuration Manual

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FA02017-EN
ETI/SER XIP
CONFIGURATION MANUAL
EN
English

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Summary of Contents for CAME ETI/SER XIP

  • Page 1 FA02017-EN ETI/SER XIP CONFIGURATION MANUAL English...

  • Page 2: Table Of Contents

    CONTENTS DESCRIPTION AND SYSTEM REQUIREMENTS Description Minimum PC requirements CONFIGURING THE ETI/SER XIP SERVER Accessing the first configuration page MENU Device data Network Connections CAMEConnect Date and time VoIP settings General settings DTMF command codes Access control Standard programming Predefined programming...

  • Page 3: Description And System Requirements

    CONFIGURING THE ETI/SER XIP SERVER Accessing the first configuration page To access the ETI/SER XIP server configuration page, enter the address in the browser you normally use http://192.168.1.1 The configurator login webpage will show after a few seconds. The factory-set login is as follows:...
  • Page 4 Maintenance Time IP address Subnet Mask Diagnosis C C opyright © 2024 CAME S.p.A - All rights reserved - VAT ID No. 03481280265 English Before starting configuration, select the icon for your preferred language Language. User General information General information...

  • Page 5: Menu

    MENU Device data From the [Device Data] window, enter the ETI/SER XIP device identification data. Enter the name and location of the ETI/SER XIP server. Enter the name and telephone number of the relevant contact person. ETI/SER XIP device firmware version.

  • Page 6: Cameconnect

    CAMEConnect Under [CAMEConnect], enter the URL to enable remote management of CAME systems. Unless stated otherwise, leave xip01.cameconnect.net as the default. Connection status with the CAMEConnect cloud. Field for enabling connection to CAMEConnect. Once you have finished, press [Save]. User...

  • Page 7: Voip Settings

    VoIP settings General settings Under [VoIP settings] in the [General settings] tab, set the ring time after which the called user will be considered absent and the call will be terminated automatically. Set the ring time after which the called user will be considered absent and call diversion will be activated. Set the maximum time allowed for the IntercomView application to attempt to connect to the system before notifying that the time has expired.

  • Page 8: Access Control

    Access control Standard programming Under [Access Control] in the [Routine Programming] tab, program access to one or more passages for a group of users. The [User management] icon allows you to: - search for a user - create a new user - show a list of all created users.
  • Page 9 From [Add user], select the users to associate with the group. User Access control General information Standard programming Device data Network User management Date and time Group name VoIP settings No group found Group name Access control Users Weekly programming Passages Video entry system Add user...
  • Page 10 From [Add time slot], set a weekly time interval. User Access control General information Standard programming Device data Network User management Date and time Group name VoIP settings Access control CLEANING COMPANY Weekly programming Users Passages Video entry system Add time slot Credentials Cleaning operator 1 Add passage...
  • Page 11 Under [Non-standard programming], add non-standard programming (e.g. public holidays or company closures). User Access control General information Standard programming Device data Network User management Date and time Group name VoIP settings CLEANING COMPANY Access control Users Weekly programming Passages Video entry system From: Credentials Cleaning operator 1...

  • Page 12: Predefined Programming

    Select one or more passages to give the user group access to. Once you have finished, press [Save]. User Access control General information Standard programming Device data Network User management Date and time Group name VoIP settings CLEANING COMPANY Access control Users Weekly programming Passages...
  • Page 13 To change a user’s credentials, press the arrow corresponding to the group they belong to. User Access control General information Standard programming Device data Network User management Date and time Group name Users Weekly programming VoIP settings ALFATECH Access control EURORAC managers Video entry system ALFATECH managers...

  • Page 14: Example Of Access-Control Application

    Example of access-control application Installation description You need to program access control for the complex shown in the figure below, consisting of two office buildings and an enclosed car park divided by pedestrian entrances. The access-control devices positioned at each passage are shown in red. ENTRANCE EAST ENTRANCE...

  • Page 15: Programming

    Programming After creating and programming the system using PCS/XIP software, inserting entry panels with RFID readers and internal receives as shown in the image, the next step is to program access control. For this example, start by creating all users who will be able to access the buildings. To assign a badge to a user, position the cursor in the [Badge code] field ;...
  • Page 16 Next, create groups containing different categories of users. User Access control General information Standard programming Device data Network User management Date and time Group name Users Weekly programming VoIP settings No group found Access control Video entry system Add group Reload Credentials Forwards and diversions...
  • Page 17 The client’s second request is to allow access from any passage to managers only on any day of the year; to fulfil this request, the following permissions must be created: ALFATECH managers and EURORAC managers. ALFATECH managers User Access control General information Standard programming Device data...
  • Page 18 The client’s third request is to allow service personnel access only after office hours without passing through the EAST and WEST entrances; to fulfil this request, the following permissions must be created: CLEANING COMPANY. Cleaning company User Access control General information Standard programming Device data Network...

  • Page 19: Video Entry System

    Video entry system In a system with one ETI/SER XIP and several ETI-XIP gateways, the ETI/SER XIP must be the master and will be the first to be programmed. Device mode Under [Video entry system] in the [Device mode] tab, choose a communication port through which slaves will communicate with the ETI/SER XIP Master (permitted range: 20050-20166).
  • Page 20 Maintenance Diagnosis Once all slaves in the system have been added, one of them (the one with the [Backup] box flagged) can be set to back up the ETI/SER XIP master continuously. Assign a port (20050 to 20166). If the ETI/SER XIP master fails, it will be replaced by the ETI-XIP slave with backup flagged, and the remaining slaves will communicate with it via the assigned port.

  • Page 21: Multiserver

    Multiserver Multiserver is an XIP system with two or more interconnected servers belonging to a single LAN. The system is divided into several subsystems, each managed by a single server. Where there are XTS 7 IP Master or PLX V IP Wi-Fi Master or ETI/Miniser devices, it is considered a Multiserver system. The Registered field indicates that the server described in the corresponding row is correctly registered on the server shown.

  • Page 22: Credentials

    Credentials Porters Under [Credentials] in the [Porters] tab, assign porters a password. Porter cans change their system access password from this window only. Press the pencil corresponding to the relevant porter to open the [Edit credentials] window. User Credentials General information Porters Software receivers Receivers...

  • Page 23: Software Receivers

    SIP account New password ❹ New password Save Cancel Receivers Under [Receivers], assign a password to CAME internal devices. Press the pencil corresponding to the relevant device to open the [Edit credentials] window. User Credentials General information Porters Software receivers...

  • Page 24: Mobile App

    Mobile app Under [Mobile app], assign a password to CAME mobile apps. Press the pencil corresponding to the relevant device to open the [Edit credentials] window. User Credentials General information Porters Software receivers Receivers Mobile app Generic SIP receivers SIP ATA interfaces...

  • Page 25: Sip Ata Interfaces

    SIP ATA interfaces A SIP ATA (Analog Terminal Adapter) receiver is a device through which an analogue telephone can interoperate with the XIP video-entry system. It supports the SIP protocol and can register with the ETI/SER. Under [SIP ATA interfaces], assign a password to SIP ATA receivers. Press the pencil corresponding to the relevant device to open the [Edit credentials] window.

  • Page 26: Introduction To Call Flow Programming

    Introduction to call flow programming With correct programming, calls can be forwarded to recipients other than the internal receiver called (generally to a porter), or diverted to other recipients if the intended recipient is absent or unable to answer; these call flows can be further customised to follow different patterns at set times or on set days of the week. Non-standard programming is also possible for special days of the year.
  • Page 27 From the list of system components [Source], enter or select the device the call is coming from. All devices can be selected by choosing [Any entry panel]. User Forwards and diversions General information Forwards Diversions Non-standard programming Active rules Device data Network Source Destination...
  • Page 28 Press [Add time slot] to program diversions weekly by full day or time slot. User Forwards and diversions General information Forwards Diversions Non-standard programming Active rules Device data Network Source Destination Forward Do not forward Warnings Date and time VoIP settings Weekly programming Access control Add time slot...

  • Page 29: Diversions

    Note: the system updates call flow programming every 15 minutes. For programming to take effect immediately, press [Schedule]. User Forwards and diversions General information Forwards Diversions Non-standard programming Active rules Device data Network Source Destination Forward Do not forward Weekly programming Warnings Enabled Date and time...
  • Page 30 From the list of system components [Forward], enter or select the recipient of the diverted call. User Forwards and diversions General information Forwards Diversions Non-standard programming Active rules Device data Network Call back original Destination Forward Not available Online Warnings Date and time recipient VoIP settings...
  • Page 31 You can specify the reasons for call diversion. Call back original recipient Not available Offline User Forwards and diversions General information Forwards Diversions Non-standard programming Active rules Device data Network Call back original Destination Forward Not available Online Warnings Date and time recipient VoIP settings Access control...

  • Page 32: Non-Standard Programming

    Non-standard programming Under [Non-standard programming], manage scheduling exceptions by defining special days (generally bank holidays) and forwards and diversions. Press [Add non-standard programming] to set the time span in days. User Forwards and diversions General information Forwards Diversions Non-standard programming Active rules Device data Network...

  • Page 33: Active Rules

    Complete the relevant programming fields. Once you have finished, press [Save]. User Forwards and diversions General information Forwards Diversions Non-standard programming Active rules Device data Network Hide old programming Date and time From Warnings VoIP settings Access control Forwards Video entry system Source Destination Forward...

  • Page 34: Example Of Managing Audio And Video Calls

    Example of managing audio and video calls Installation description You need to program call management for the complex shown in the figure below, consisting of two office and residential buildings and a residents-only car park. The access-control devices positioned at each passage are shown in red. Entrance D CAR PARK BLOCK C...

  • Page 35: Programming

    Programming After creating and programming the system using PCS/XIP software, equipping it with an ETI/XIP server and porters, and inserting the relevant entry panels and internal receivers, as shown in the illustration, the next step is to program the call flow. ETI Block B Block B Sub-block 1...
  • Page 36 By default, calls from any of the entry panels are routed directly to the programmed recipient via PCS/XIP. Therefore, the system must be programmed so that calls destined for any of the internal receivers are intercepted and forwarded to the porter. In this example, there is only one porter, so calls cannot be diverted to other porters.
  • Page 37 Under [Non-standard programming], press [Add non-standard programming]. User Forwards and diversions General information Forwards Diversions Non-standard programming Active rules Device data Network Hide old programming Date and time Order From Warnings VoIP settings No rule found Access control Add non-standard programming Schedule Reload Video entry system...

  • Page 38: Licences

    Manage licences Under [Manage licences], request additional licences from CAME S.p.A. by pressing [Request]; a file will be generated which can be saved on your PC and sent via email. Once you have received the necessary file, press [Select file]; find the received file on your PC and unlock the licence.

  • Page 39: Maintenance

    Maintenance Firmware Under [Maintenance] in the [Firmware] tab, view and update the installed firmware version. Firmware version installed Press [Select file] to select the firmware update file saved on your PC and proceed with the update. User Maintenance General information Firmware Restore device Device data...

  • Page 40: System Configuration

    System configuration Under [Maintenance] in the [System configuration] tab, import and export the system configuration backup file. User Maintenance General information Firmware Restore device Device data Network Date and time VoIP settings Access control Video entry system Credentials Forwards and diversions Licences Maintenance Diagnosis...

  • Page 41: Events

    Events The system records log files that collect useful diagnostic information. Obtain one or more detailed system event reports under [Events]. Search by event type and system block and for a specific time interval. User Diagnosis General information Logs Events System errors Device data Network...
  • Page 44 CAME S.p.A. Via Martiri della Libertà, 15 31030 Dosson di Casier Treviso – Italy Tel. (+39) 0422 4940 Fax (+39) 0422 4941 info@came.com - www.came.com...

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