Sylvania 6432GG Owner's Manual page 35

Symptom
Bars on screen
Picture rolls vertically
Different color marks on screen
Poor reception on some channels
Picture OK, sound poor
Remote control doesn't work
Problems on Closed Caption
Misspelled captions are displayed.
Captions are not entirely displayed, or
captions are delayed behind the dia-
logue.
Captions are displayed as a white box.
No caption is displayed in the Closed
Caption-supported program.
No caption is displayed when playing
the videotape containing captions.
Black box is displayed in the screen.
Remedy
• When the outside antenna is used, check the wire condi-
tion and connection.
• Electric waves may be interfered due to the electric appli-
ances, etc. nearby.
• When the outside antenna is used, check the wire condi-
tion and connection.
• Electric waves may be interfered due to the electric appli-
ances, etc. nearby.
• Try to view other channels. It may be the problem on the
broadcasting station.
• Move the TV apart from electric appliances nearby. Turn
off the power and wait for about 30 minutes, then turn it
on again.
• Try to view other channels. It may be the problem on the
broadcasting station.
• Check the antenna or cable connection to the main unit.
• When the outside antenna is used, check the wire condi-
tion and connection.
• Electric waves may be interfered due to the electric appli-
ances, etc. nearby.
• Try to view other channels. It may be the problem on the
broadcasting station.
• Electric waves may be interfered due to the electric appli-
ances, etc. nearby.
• Try to view other channels. It may be the problem on the
broadcasting station.
• Check the antenna or cable connection to the main unit.
• Check the battery life of the remote control.
• Check if there is an obstacle between the sensor and the
remote control.
• Test the signal output. If OK, then possible remote sensor
trouble. (Refer to "IR SIGNAL CHECK" on page 36.)
• Closed captioning production companies may broadcast
programs without correcting the misspelling in a live
broadcast.
• Captions that are delayed a few seconds behind the actual
dialogue are common for live broadcasts. Most captioning
production companies can display a dialogue to a maximum
of 220 words per minute. If a dialogue exceeds that rate,
selective editing is used to insure that the captions remain
up-to-date with the current TV screen dialogue.
• When electric waves are interfered due to buildings,
weather conditions etc., incomplete captions may be
displayed.
• Broadcasting station may shorten the program to insert
the advertisement. The closed caption decoder cannot
read the information of the shortened program.
• The videotape may be illegally copied, or the caption
signal may fail to be read while coping.
• "TEXT" mode is selected for caption. Select "C1", "C2" or
"OFF".
35
EN