Alienware Area-51 AAT2250 Owner's Manual
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Alienware Area-51 AAT2250 Owner's Manual

Alienware Area-51 AAT2250 Owner's Manual

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Alienware Area-51
AAT2250
Owner's Manual
Regulatory Model: D07X
Regulatory Type: D07X001
January 2025
Rev. A01

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Summary of Contents for Alienware Area-51 AAT2250

  • Page 1 Alienware Area-51 AAT2250 Owner's Manual Regulatory Model: D07X Regulatory Type: D07X001 January 2025 Rev. A01...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Back.......................................9 Back panel...................................10 Top....................................... 12 Locate the Service Tag or Express Service Code label of your computer............... 13 Chapter 2: Set up your Alienware Area-51 AAT2250................. 14 Chapter 3: Specifications of Alienware Area-51 AAT2250..............20 Dimensions and weight..............................20 Processor.....................................20 Chipset....................................21 Operating system................................
  • Page 4 Chapter 6: Thermal solution matrix....................... 43 Chapter 7: Removing and installing Customer Replaceable Units (CRUs).........44 Midholder................................... 44 Removing the midholder.............................. 44 Installing the midholder..............................45 External antenna.................................47 Removing the external antenna............................47 Installing the external antenna............................. 48 Top fan filter..................................49 QR code for fan filter maintenance video........................49 Removing the top fan filter............................
  • Page 5 Coin-cell battery................................79 Removing the coin-cell battery............................ 79 Installing the coin-cell battery............................80 Wireless card..................................81 Removing the wireless card............................81 Installing the wireless card............................82 Power-supply unit cover..............................83 Removing the power-supply unit cover........................83 Installing the power-supply unit cover........................84 Power-supply unit................................85 QR code for power-supply unit video.........................85 Removing the power-supply unit..........................86 Installing the power-supply unit ..........................88...
  • Page 6 Removing the system board............................132 Installing the system board............................136 Chapter 9: Setting the Dust Filter Maintenance interval in the BIOS..........140 Chapter 10: Alienware Command Center................... 141 Alienware Area-51 AAT2250 lighting zones......................... 142 Chapter 11: Software..........................143 Operating system................................143 Drivers and downloads..............................143 Chapter 12: BIOS Setup........................144 Entering BIOS Setup program............................144...
  • Page 7 Chapter 14: Getting help and contacting Alienware................166 Contents...

  • Page 8: Chapter 1: Views Of Alienware Area-51 Aat2250

    Views of Alienware Area-51 AAT2250 Front Figure 1. Front view 1. Power button (Alien head) Press to turn on the computer when the computer is turned off, in sleep state, or in hibernate state. When the computer is turned on, press the power button to put the computer into a sleep state. Press and hold the power button for 10 seconds to force shut-down the computer.

  • Page 9: Back

    Connect the external antenna to improve the wireless communication strength and stability of your computer. 6. Power-supply diagnostics light The power-supply diagnostics light indicates the power-supply state. 7. Power port Connect a power cable to provide power to your computer. 8. PCI-Express x4 slot Views of Alienware Area-51 AAT2250...

  • Page 10: Back Panel

    Base Resource at Dell Support Site. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device. NOTE: USB4 is backward compatible with USB 3.2, USB 2.0, and Thunderbolt 3. Views of Alienware Area-51 AAT2250...
  • Page 11 The two lights next to the connector indicate the connectivity status and network activity. 9. USB 2.0 (480 Mbps) ports (3) Connect devices such as external storage devices and printers. This port provides data transfer speeds up to 480 Mbps. Views of Alienware Area-51 AAT2250...

  • Page 12: Top

    2. Audio output/headphone Connect headphones or speakers. 3. Audio input/microphone Connect an external microphone to provide sound input. 4. USB 3.2 Gen 1 (5 Gbps) ports (2) Views of Alienware Area-51 AAT2250...

  • Page 13: Locate The Service Tag Or Express Service Code Label Of Your Computer

    The Express Service Code is a numeric version of the Service Tag. For more information about how to find the Service Tag of your computer, search in the Knowledge Base Resource at the Dell Support Site. Figure 5. Service Tag/Express Service Code location Views of Alienware Area-51 AAT2250...

  • Page 14: Chapter 2: Set Up Your Alienware Area-51 Aat2250

    Set up your Alienware Area-51 AAT2250 About this task NOTE: The images in this document may differ from your computer depending on the configuration you ordered. NOTE: Your computer is shipped with a midholder, to avoid damage to the graphics card and PCIe holder on the system board during shipping.
  • Page 15 5. Connect the wired keyboard and mouse to the available ports. To connect a wireless keyboard and mouse, see the instructions on how to connect in the documentation that ships with the wireless keyboard and mouse. Set up your Alienware Area-51 AAT2250...
  • Page 16 Figure 10. Connecting the wired keyboard and mouse 6. Connect to your network using an Ethernet cable. Wired network: Figure 11. Connecting the Ethernet cable Wireless network: Set up your Alienware Area-51 AAT2250...
  • Page 17 Place the antenna in a suitable location. Figure 13. Placing the antenna in a suitable location 7. Connect the display. For more information about setting up the display, see the documentation that is shipped with your display. Set up your Alienware Area-51 AAT2250...
  • Page 18 8. Connect the power cable to the computer and then connect it to the wall outlet. Figure 15. Connecting the power cable 9. Press the power button at the front of the computer to turn on the computer. Set up your Alienware Area-51 AAT2250...
  • Page 19 Figure 16. Pressing the power button Set up your Alienware Area-51 AAT2250...

  • Page 20: Chapter 3: Specifications Of Alienware Area-51 Aat2250

    NOTE: The weight of your computer depends on the configuration that is ordered and manufacturing variability. Processor The following table lists the details of the processors that are supported on your Alienware Area-51 AAT2250. Table 2. Processor  Description Option one...

  • Page 21: Chipset

    Intel AI Boost Intel AI Boost NPU peak Trillion of Operations Per Second (TOPS) (Int8)) Chipset The following table lists the details of the chipset that is supported on your Alienware Area-51 AAT2250. Table 3. Chipset  Description Values Chipset Z890...

  • Page 22: Ports And Connectors

    NOTE: The maximum speed of XMP must be enabled in BIOS or AWCC. Only Dell Certified Kingston XMP memory is supported. Ports and connectors The following table lists the external and internal ports available on your Alienware Area-51 AAT2250. Table 5. External ports and connectors  Description Values...

  • Page 23: Ethernet

    NOTE: The M.2 2230 SSD, 3.5-inch hard drive, and 2.5- inch hard drive are sold separately. Ethernet The following table lists the wired Ethernet Local Area Network (LAN) specifications on your Alienware Area-51 AAT2250. Table 7. Ethernet specifications  Description Values...

  • Page 24: Audio

    Slot 3 Power ratings The following table lists the power rating specifications on your Alienware Area-51 AAT2250. For optimal performance and safety, follow the below guidelines when using your computer: ● Always use the original power cable shipped with your computer to ensure compatibility and safety.

  • Page 25: Power-Supply Unit Connectors

    Storage temperature range -40°C-70°C (-40°F–158°F) -40°C–70°C (-40°F–158°F) Power-supply unit connectors The following table lists the power-supply unit connectors that are supported on your Alienware Area-51 AAT2250. Table 12. Power-supply unit connectors  Power-supply unit Power-supply unit connecters ATX12VO 850 W Gold ●...

  • Page 26: Video Port Resolution

    Kong. Video port resolution The following table lists the video port resolution for your Alienware Area-51 AAT2250. NOTE: To ensure proper functioning of four monitors on your computer with the below graphic cards, it is important to ensure that the display pixel clock speed remains below 1335 MHz. If the pixel clock speed of one display exceeds 1335 MHz, only three monitors will be displayed.
  • Page 27 Maximum raw bandwidth represents the raw bandwidth of four lanes of HBR3. Requires two DisplayPort 1.4a links and DSC compression. Requires either a single DisplayPort 1.4a link with DSC compression or two DP links with no compression. Using DSC compression. Uncompressed. Specifications of Alienware Area-51 AAT2250...

  • Page 28: Graphics Card Dimensions

    81.28 mm (3.20 in.) Weight 2.50 kg (5.51 lb) Operating and storage environment The following table lists the operating and storage specifications on your Alienware Area-51 AAT2250. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 16. Operating and storage environment  Description...

  • Page 29: Chapter 4: Working Inside Your Computer

    Working inside your computer Safety instructions Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure in this document assumes that you have read the safety information that shipped with your computer.

  • Page 30: Safety Precautions

    6. Remove any media card and optical disc from your computer, if applicable. Safety precautions This section details the primary steps to be followed before performing any disassembly instructions. Observe the following safety precautions before you perform any installation or break-fix procedures involving disassembly or reassembly: ●...

  • Page 31: Esd Field Service Kit

    ESD Field Service kit The unmonitored field service kit is the most commonly used service kit. Each Field Service kit includes three main components: anti-static mat, wrist strap, and bonding wire. CAUTION: It is critical to keep ESD-sensitive devices away from internal parts that are insulated and often highly charged, such as plastic heat sink casings.

  • Page 32: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Lifting equipment Adhere to the following guidelines when lifting heavy equipment: CAUTION: Do not lift greater than 50 pounds.
  • Page 33 Table 17. Screw list  Component Screw type Quantity Screw image Left cover #6-32 Right cover #6-32 Top cover M3x5 Single-graphics card #6-32 M.2 2230 or M.2 2280 SSD M2x3.5 (installed in slots M.2 PCIe SSD-0, M.2 PCIe SSD-1, or M.2 PCIe SSD-2) Wireless card M2x3.5 Power-supply unit cover...

  • Page 34: Major Components Of Alienware Area-51 Aat2250

    Top fan #6-32 Front fan M3x5 Bottom fan M3x5 SMA cable M3x3 System board #6-32 Major components of Alienware Area-51 AAT2250 NOTE: The optional components may not be present in your computer, depending on the configuration ordered. Working inside your computer...
  • Page 35 Figure 17. Major components of Alienware Area-51 AAT2250 1. Left cover 2. Wireless card with wireless bracket 3. M.2 2280 SSD Working inside your computer...
  • Page 36 4. M.2 2230 SSD (sold separately) 5. Memory module 6. SSD thermal shield (M.2 PCIe SSD-1 and M.2 PCIe SSD-2) 7. SSD thermal shield (M.2 PCIe SSD-0) 8. Processor 9. System-board assembly 10. Side light 11. External antenna 12. Chassis 13.

  • Page 37: System-Board Components

    System-board components Figure 18. System-board components 1. Power-supply connector (ATX CPU1) 2. Power-supply connector (ATX CPU2) 3. Processor socket 4. Memory module (DIMM1 and DIMM2) 5. Top fan assembly cable connector (FAN1) 6. Top fan assembly cable connector (FAN2) 7. Top fan assembly cable connector (FAN3) 8.
  • Page 38 11. Front fan connector (FAN4) 12. Power-supply connector (ATX AUX) 13. Power-supply connector (ATX SYS) 14. Top I/O-panel USB connector (TIO USB C1) 15. Top I/O-panel USB connector (TIO USB C2) 16. Top I/O-panel USB connector (TIO USB A) 17. SSD slot (M.2 PCIe SSD-2) 18.

  • Page 39: Chapter 5: Alienfx Board Conversion Kit (Sold Separately)

    Brief introduction of the kit The AlienFX board conversion kit is required to replace your Alienware system board with a third-party system board. The kit enables you to turn on the computer and to control the AlienFX lights when a third-party system board is installed. The AlienFX board conversion kit can be purchased through Dell site.
  • Page 40 Figure 19. Connect the top I/O-USB dongle 4. Connect the 14-pin fan power bridge cable to the fan power bridge connector on the AlienFX board. Connect the three four-pin connectors to the third-party system board fan connectors. Connect the fans on the computer to the third-party fan connectors on the AlienFX board.
  • Page 41 Figure 20. Connect the fan power bridge cable assembly Table 18. AlienFX board connectors  Callout Description Third-party fan connectors Fan power bridge connector Power switch cable connector AlienFX board conversion kit (sold separately)
  • Page 42 Figure 21. Fan power bridge cable assembly 5. Connect the AlienFX power switch cable to the power switch cable connector on the AlienFX board and the connector on the third-party system board. Figure 22. Power switch cable 6. Replace the remaining components that were removed from the system board that was shipped along with the computer. Next steps 1.

  • Page 43: Chapter 6: Thermal Solution Matrix

    Thermal solution matrix NOTE: NVIDIA GeForce RTX 4090D is available for purchase only in China and Hong Kong. Table 19. Thermal solution matrix  Processor Intel Core Ultra 7K (125 Intel Core Ultra 7K (125 Intel Core Ultra 9K (125 Power supply 850 W ATX12V Gold 1500 W ATX12V Platinum 1500 W ATX12V...

  • Page 44: Chapter 7: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Midholder Removing the midholder Prerequisites...

  • Page 45: Installing The Midholder

    Figure 24. Removing the left cover and the midholder Steps 1. Remove the safety screw and rotate the knob clockwise to unlock the knob. 2. Press the release button on the left side of the chassis and lift the left cover away from the chassis. NOTE: Place the left cover in a safe place to avoid damage to the glass.
  • Page 46 Figure 25. Installing the midholder and aligning the left cover Figure 26. Installing the left cover and rotating the knob Steps 1. Install the midholder onto the PCIe fan on the computer to secure the graphics card. 2. Align the tabs at the bottom of the left cover with the slots on the chassis. 3.

  • Page 47: External Antenna

    4. Turn the knob counterclockwise until it locks. 5. Replace the safety screw (#6-32) that secures the knob to the chassis. Next steps 1. Follow the procedure in After working inside your computer. External antenna Removing the external antenna Prerequisites 1.

  • Page 48: Installing The External Antenna

    Installing the external antenna Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: This computer is shipped with an external puck antenna. Connect the external antenna during setup, to connect to WiFi and Bluetooth.

  • Page 49: Top Fan Filter

    Figure 29. Placing the antenna in a suitable location Next steps 1. Follow the procedure in After working inside your computer. Top fan filter QR code for fan filter maintenance video The following image indicates the location of the QR code for fan filter maintenance video. Scan the QR code on the chassis to view the top, bottom, or front fan filter maintenance video.

  • Page 50: Installing The Top Fan Filter

    NOTE: You can set dust filter maintenance reminder in the BIOS under Integrated Devices menu. By default, the Dust Filter Maintenance is disabled. Select the interval from the list to enable the Dust Filter Maintenance option. For more information, Setting the Dust Filter Maintenance interval in the BIOS.

  • Page 51: Bottom Fan Filter

    Figure 32. Installing the top fan filter Steps 1. Insert the top fan filter into the slot on the top cover. 2. Tighten the captive screw that secures the top fan filter to the chassis. Next steps 1. Follow the procedure in After working inside your computer.

  • Page 52: Removing The Bottom Fan Filter

    Removing the bottom fan filter You can view the video to maintain the top, bottom, and front fan filters. For more information, see QR code for fan filter maintenance video. Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 53: Front Fan Filter

    NOTE: You can set dust filter maintenance reminder in the BIOS under Integrated Devices menu. By default, the Dust Filter Maintenance is disabled. Select the interval from the list to enable the Dust Filter Maintenance option. For more information, Setting the Dust Filter Maintenance interval in the BIOS.

  • Page 54: Removing The Front Fan Filter

    Figure 36. QR code for fan filter maintenance video Removing the front fan filter You can view the video to maintain the top, bottom, and front fan filters. For more information, see QR code for fan filter maintenance video. Prerequisites 1.

  • Page 55: Installing The Front Fan Filter

    Figure 37. Removing the front fan filter Steps Use the tab to pull the filter out of the front cover that is held in place by magnets. Installing the front fan filter You can view the video to maintain the top, bottom, and front fan filters. For more information, see QR code for fan filter maintenance video.

  • Page 56: Left Cover

    Figure 38. Installing the front fan filter Steps Align and place the fan filter into the front fan filter slot. The fan filter is held in place by magnets. Next steps 1. Follow the procedure in After working inside your computer.
  • Page 57 Figure 39. Removing the safety screw and rotating the knob Figure 40. Removing the left cover Steps 1. Remove the safety screw (#6-32) that secures the knob to the chassis. 2. Rotate the knob clockwise to unlock the knob. 3. Press the release button on the left side of the chassis and lift the left cover away from the chassis. NOTE: Place the left cover in a safe place to avoid damage to the glass.

  • Page 58: Installing The Left Cover

    Installing the left cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the left cover and provide a visual representation of the installation procedure. Figure 41.

  • Page 59: Right Cover

    Figure 42. Rotating the knob and installing the safety screw NOTE: Do not apply pressure to avoid breakage of the glass and handle with care while installing the left cover. Steps 1. Align the tabs at the bottom of the left cover with the slots on the chassis. 2.
  • Page 60 Figure 43. Removing the safety screw and rotating the knob Figure 44. Removing the right cover Steps 1. Remove the safety screw (#6-32) that secures the knob to the chassis. 2. Rotate the knob clockwise to unlock the knob. 3. Press the release button on the right side of the chassis and lift the right cover away from the chassis. Removing and installing Customer Replaceable Units (CRUs)

  • Page 61: Installing The Right Cover

    Installing the right cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the right cover and provide a visual representation of the installation procedure. Figure 45.

  • Page 62: Top Cover

    Figure 46. Rotating the knob and installing the safety screw Steps 1. Align the tabs at the bottom of the right cover with the slots on the chassis. 2. Tilt the cover towards the computer until it clicks into place. 3.

  • Page 63: Installing The Top Cover

    Figure 47. Removing the top cover Steps 1. Remove the two screws (M3x5) that secure the top cover to the chassis. 2. Slide and lift the top cover away from the chassis. Installing the top cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the top cover and provide a visual representation of the installation procedure.

  • Page 64: Memory Module

    Figure 48. Installing the top cover Steps 1. Align the tabs on the top cover with the slots on the chassis and slide the top cover until it clicks into place. 2. Replace the two screws (M3x5) that secure the top cover to the chassis. Next steps 1.

  • Page 65: Removing The Memory Module

    Figure 49. QR code for memory module video Removing the memory module You can view the video to remove or install a memory module. For more information, see QR code for memory module video. Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 66: Installing The Memory Module

    3. Lift the memory module off the memory-module slot on the system board. NOTE: Repeat step 2 to step 3 to remove any other memory module installed in your computer. CAUTION: To prevent damage to the memory module, hold the memory module by the edges. Do not touch the components or metallic contacts on the memory module as electrostatic discharge (ESD) can inflict severe damage on the components.

  • Page 67: Single-Graphics Card

    Table 20. Memory configuration matrix  Slot Configuration DIMM1 DIMM2 16 GB DDR5 8 GB 8 GB 32 GB DDR5 16 GB 16 GB 64 GB DDR5 32 GB 32 GB Next steps 1. Install the left cover. 2. Follow the procedure in After working inside your computer.
  • Page 68 Figure 53. Removing the single-graphics card Steps 1. Lay the computer on the right side. 2. Press the clip on the graphics-card power connector and disconnect the cable from the graphics card. NOTE: The type of connector on your graphics card varies depending on the configuration ordered. 3.

  • Page 69: Installing The Single-Graphics Card

    Figure 54. Right location to hold the graphics card Installing the single-graphics card You can view the video to remove or install a graphics card. For more information, see QR code for graphics card video. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the single-graphics card and provide a visual representation of the installation procedure.
  • Page 70 Figure 55. Installing the single-graphics card Steps 1. Align the notch on the graphics card with the tab on the PCIe slot on the system board. 2. Press the graphics card down firmly until the graphics card snaps into place. 3.

  • Page 71: Graphics-Card Midholder And Graphics-Card End Holder

    After working inside your computer. Graphics-card midholder and graphics-card end holder The following table indicates if the graphics-card midholder and the graphics-card end holder are shipped with your Alienware Area-51 AAT2250. Table 21. Graphics-card midholder and graphics-card end holder  Graphics card...
  • Page 72 2. Remove the left cover. About this task NOTE: This procedure applies only to computers with a M.2 2230 SSD. The M.2 SSD slots are marked as M.2 PCIe SSD-0, M.2 PCIe SSD-1, or M.2 PCIe SSD-2 on the system board. NOTE: The M.2 2230 SSD is sold separately.

  • Page 73: Installing The M.2 2230 Ssd

    Installing the M.2 2230 SSD You can view the video to remove or install an SSD. For more information, see QR code for SSD video. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. CAUTION: Solid state drives are fragile.
  • Page 74 Figure 59. Installing the M.2 2230 SSD NOTE: When replacing with a new SSD, ensure to remove the thermal pad from the old SSD and adhere the thermal pad to the new SSD. If the thermal pad is damaged or worn out, ensure to replace it with a new thermal pad. Steps 1.

  • Page 75: Removing The M.2 2280 Ssd

    NOTE: To install the operating system on to your storage device, see Reinstall Windows to the Dell factory image using recovery media in the Knowledge Base Resource at Dell Support Site. Removing the M.2 2280 SSD You can view the video to remove or install an SSD. For more information, see QR code for SSD video.

  • Page 76: Installing The M.2 2280 Ssd

    Steps 1. Lay the computer on the right side. 2. Loosen the two captive screws that secure the M.2 2280 SSD thermal shield to the system board. 3. Lift the M.2 2280 SSD thermal shield off the SSD. 4. Remove the screw (M2x3.5) that secures the SSD to the system board. 5.
  • Page 77 Figure 62. Installing the M.2 2280 SSD NOTE: When replacing with a new SSD, ensure to remove the thermal pad from the old SSD and adhere the thermal pad to the new SSD. If the thermal pad is damaged or worn out, ensure to replace it with a new thermal pad. Steps 1.

  • Page 78: Coin-Cell Battery Cover

    NOTE: To install the operating system on to your storage device, see Reinstall Windows to the Dell factory image using recovery media in the Knowledge Base Resource at Dell Support Site. Coin-cell battery cover Removing the coin-cell battery cover Prerequisites 1.

  • Page 79: Coin-Cell Battery

    About this task NOTE: The coin-cell battery cover is designed to prevent children from accessing the coin-cell battery. The coin-cell battery cover does not affect the computer's functionality. The following images indicate the location of the coin-cell battery cover and provide a visual representation of the installation procedure.

  • Page 80: Installing The Coin-Cell Battery

    About this task The following images indicate the location of the coin-cell battery and provide a visual representation of the removal procedure. Figure 65. Removing the coin-cell battery Steps 1. Lay the computer on the right side. 2. Press the battery-release lever away from the coin-cell battery until the coin-cell battery pops up. 3.

  • Page 81: Wireless Card

    Figure 66. Installing the coin-cell battery Steps Insert the coin-cell battery into the coin-cell battery slot with the positive side facing up, and snap the battery into place. Next steps 1. Install the coin-cell battery cover. 2. Install the left cover.

  • Page 82: Installing The Wireless Card

    Figure 67. Removing the wireless card Steps 1. Lay the computer on the right side. 2. Remove the screw (M2x3.5) that secures the wireless card and wireless-card bracket to the system board. 3. Lift the wireless-card bracket off the wireless card. 4.

  • Page 83: Power-Supply Unit Cover

    Figure 68. Installing the wireless card Steps 1. Connect the SMA cables to the wireless card. 2. Align and place the wireless-card bracket on the wireless card. 3. Align the notch on the wireless card with the tab on the wireless-card slot. 4.

  • Page 84: Installing The Power-Supply Unit Cover

    About this task The following images indicate the location of the power-supply unit cover and provide a visual representation of the removal procedure. Figure 69. Removing the power-supply unit cover Steps 1. Remove the two screws (M2x5) that secure the power-supply unit cover to the chassis. 2.

  • Page 85: Power-Supply Unit

    Figure 70. Installing the power-supply unit cover Steps 1. Slide and lock the power-supply unit cover tabs to the slots on the top and bottom of the chassis. 2. Replace the two screws (M2x5) that secure the power-supply unit cover to the chassis. Next steps 1.

  • Page 86: Removing The Power-Supply Unit

    Figure 71. QR code for power-supply unit video Removing the power-supply unit You can view the video to remove and install the power-supply unit. For more information, see QR code for power-supply unit video. Prerequisites 1. Follow the procedure in Before working inside your computer.
  • Page 87 Figure 72. Removing the power-supply unit Figure 73. Removing the power-supply unit Steps 1. Remove the two screws (#6-32) that secure the power-supply unit holder to the chassis. Removing and installing Customer Replaceable Units (CRUs)

  • Page 88: Installing The Power-Supply Unit

    2. Remove the power-supply unit holder from the respective slots on the chassis. NOTE: The location of the slots on the chassis varies depending on the power-supply unit configuration. Make a note of the slots before you remove the power-supply unit holder. 3.
  • Page 89 Figure 75. Installing the power-supply unit Steps 1. Connect all the power cables to the respective connectors on the power-supply unit. For more information about the power-supply unit connectors, see 850 W connectors 1500 W connectors. 2. Slide and push the power-supply unit to the chassis. 3.

  • Page 90: Power-Supply Unit Connectors (850 W)

    Power-supply unit connectors (850 W) Figure 76. Power-supply unit connectors (850 W) 1. 12-pin + 4-pin connector for the graphics card 2. 8-pin connector for the processor 3. 6-pin connector for AUX 4. 10-pin connector for the system board 5. 8-pin connector for DATA Power-supply unit connectors (1500 W) Figure 77.

  • Page 91: Alienfx Board

    2. 12-pin + 4-pin connector for the graphics card 3. 8-pin connector for the processor 4. 4-pin connector for the processor 5. 6-pin connector for AUX 6. 10-pin connector for the system board 7. 8-pin connector for DATA AlienFX board Removing the AlienFX board Prerequisites 1.

  • Page 92: Installing The Alienfx Board

    Installing the AlienFX board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. NOTE: The service warranty for the AlienFX board is valid only if it is used with the system board that comes with the factory shipment.

  • Page 93: Alienfx-Board Connectors

    AlienFX-board connectors Figure 80. AlienFX-board connectors 1. AlienFX data connector (ELC_DATA1) 2. Front fan LED connector (FAN4_LED) 3. Front fan LED connector (FAN5_LED) 4. Bottom fan LED connector (FAN6_LED) 5. Bottom fan LED connector (FAN7_LED) 6. AlienFX data connector (ELC_DATA2) 7.
  • Page 94 Figure 81. Removing the 2.5-inch hard drive Figure 82. Removing the 2.5-inch hard drive Steps 1. Lay the computer on the left side. Removing and installing Customer Replaceable Units (CRUs)

  • Page 95: Installing The 2.5-Inch Hard Drive

    2. Remove the screw (#6-32) that secures the 2.5-inch hard drive cage to the chassis. 3. Remove the 2.5-inch hard drive cage from the tabs on the chassis. 4. Slide and lift the 2.5-inch hard drive cage away from the chassis. 5.
  • Page 96 Figure 83. Installing the 2.5-inch hard drive NOTE: Ensure that the hard drive cage and hard drive orientation are correct when installing the hard drive. Steps 1. Align and place the hard drive in the hard drive cage. 2. Replace the four screws (M3x5) that secure the hard drive to the hard drive cage. 3.

  • Page 97: 3.5-Inch Hard Drive

    3.5-inch hard drive Removing the 3.5-inch hard drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the right cover. About this task NOTE: The 3.5-inch hard drive is sold separately. The following images indicate the location of the 3.5-inch hard drive and provide a visual representation of the removal procedure. Figure 84.

  • Page 98: Installing The 3.5-Inch Hard Drive

    NOTE: Note the orientation of the hard drive carrier to replace it correctly. 3. Pry the hard drive carrier to release the tabs on the carrier from the slots on the hard drive. 4. Lift the hard drive out of the hard drive carrier. Installing the 3.5-inch hard drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 99: Identifying The Storage Device In Device Manager

    Steps 1. Align the hard drive with the pins on the hard drive carrier. 2. Using the tabs on the opposite side, flex open the carrier to insert the pins on the other side. 3. Slide the hard drive assembly into the hard drive cage until it snaps into place. 4.

  • Page 100: Chapter 8: Removing And Installing Field Replaceable Units (Frus)

    Removing and installing Field Replaceable Units (FRUs) The replaceable components in this chapter are Field Replaceable Units (FRUs). CAUTION: The information in this removing and installing FRUs section is intended for authorized service technicians only. CAUTION: To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs).
  • Page 101 Figure 86. Removing the top I/O-panel Figure 87. Removing the top I/O-panel Steps 1. Lay the computer on the right side. 2. Disconnect the USB cables from the USB cable connectors (TIO USB A, TIO USB C2, and TIO USB C2) on the system board. 3.

  • Page 102: Installing The Top I/O-Panel

    5. Remove the USB cables through the opening on the chassis. 6. Remove the audio cable through the opening on the chassis. 7. Lay the computer in the upright position. 8. Unlock the securing clips and remove the USB cables from the securing clips. 9.

  • Page 103: Front Bezel

    Figure 89. Installing the top I/O-panel Steps 1. Align and slide the top I/O-panel through the opening on the chassis. 2. Replace the screw (#6-32) that secures the top I/O-panel to the chassis. 3. Insert the audio cable into the securing clip on the chassis and lock the securing clip to secure the audio cable. 4.
  • Page 104 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left cover. 3. Remove the right cover. 4. Remove the top fan filter. 5. Remove the cover. 6. Remove the front fan filter. About this task The following images indicate the location of the front bezel and provide a visual representation of the removal procedure.

  • Page 105: Installing The Front Bezel

    Installing the front bezel CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the front bezel and provide a visual representation of the installation procedure. Figure 91.

  • Page 106: Side Light

    Next steps 1. Install the front fan filter. 2. Install the cover. 3. Install the top fan filter. 4. Install the right cover. 5. Install the left cover. 6. Follow the procedure in After working inside your computer. Side light Removing the side light CAUTION: The information in this removal section is intended for authorized service technicians only.
  • Page 107 Figure 92. Removing the side light Figure 93. Removing the side light Steps 1. Disconnect the side-light cable from the connector (SIDE_LIGHT) on the AlienFX board on the right side of the chassis. Removing and installing Field Replaceable Units (FRUs)

  • Page 108: Installing The Side Light

    2. Unlock the securing clip and remove the side-light cable from the securing clip. 3. Route the side-light cable through the opening on the chassis. 4. Lay the computer on the right side. 5. Remove the two screws (M3x3) that secure the side light to the chassis. 6.

  • Page 109: Processor Liquid-Cooling Assembly

    Figure 95. Installing the side light Steps 1. Align the tabs on the side light with the slots on the chassis and insert the side light into the chassis. 2. Align the screw hole of the side light with the screw hole on the chassis. 3.
  • Page 110 About this task The following images indicate the location of the processor liquid-cooling assembly and provide a visual representation of the removal procedure. Figure 96. Removing the processor liquid-cooling assembly Removing and installing Field Replaceable Units (FRUs)

  • Page 111: Installing The Processor Liquid-Cooling Assembly

    Figure 97. Removing the processor liquid-cooling assembly Steps 1. Lay the computer on the right side. 2. Remove the four screws (M3x5) that secures the top fan assembly to the chassis. 3. Disconnect the top fan assembly cables from the fan connectors (FAN1, FAN2, and FAN3) on the system board. NOTE: Depending on the configuration ordered, the number of fan connectors may vary.
  • Page 112 Figure 98. Installing the processor liquid-cooling assembly Removing and installing Field Replaceable Units (FRUs)
  • Page 113 Figure 99. Installing the processor liquid-cooling assembly Steps 1. Insert the top-fan assembly, along with the processor liquid-cooling assembly and cables, into the chassis. 2. Align the screw hole on the top-fan assembly with the screw hole on the chassis. 3.

  • Page 114: Top Fan

    Top fan Removing the top fan CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left cover. 3. Remove the top fan filter.

  • Page 115: Installing The Top Fan

    Figure 101. Removing the top fan Steps 1. Disconnect the top fan cable from the top fan cable connector (FAN1, FAN2, and FAN3) system board. 2. Lift the top fan cable cover from one edge and lift the top fan cable cover off the cables. 3.
  • Page 116 Figure 102. Installing the top fan Figure 103. Installing the top fan Steps 1. Align and place the top fan on the fan bracket. Removing and installing Field Replaceable Units (FRUs)

  • Page 117: Front Fan

    2. Replace the screw (#6-32) that secures the top fan to the fan bracket. 3. Align and place the cable onto the cable bracket. 4. Align and lock the cable cover so that it secures the cable in place. 5. Connect the top fan cable to the top fan cable connector (FAN1, FAN2, and FAN3) on the system board. Next steps 1.
  • Page 118 Figure 104. Removing the front fan Removing and installing Field Replaceable Units (FRUs)
  • Page 119 Figure 105. Removing the front fan Removing and installing Field Replaceable Units (FRUs)

  • Page 120: Installing The Front Fan

    Figure 106. Removing the front fan Steps 1. Lay the computer on the left side. 2. Disconnect the front fan LED cables from the connectors (FAN4_LED and FAN5_LED) on the AlienFX board. 3. Unlock the securing clips and remove the front fan LED cables from the securing clips. 4.
  • Page 121 Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the front fan and provide a visual representation of the installation procedure. Figure 107. Installing the front fan Removing and installing Field Replaceable Units (FRUs)
  • Page 122 Figure 108. Installing the front fan Removing and installing Field Replaceable Units (FRUs)
  • Page 123 Figure 109. Installing the front fan Steps 1. Place the front fan on a flat surface. 2. Route the cables through the openings on the fan bracket. 3. Align and place the fan bracket on the fans. 4. Slide and insert the fan grommets into the slots on the fan bracket. 5.

  • Page 124: Bottom Fan

    Bottom fan Removing the bottom fan CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left cover. 3. Remove the right cover.

  • Page 125: Installing The Bottom Fan

    Figure 111. Removing the bottom fan Steps 1. Lay the computer on the left side. 2. Disconnect the bottom fan LED cables from the connectors (FAN6 LED and FAN7 LED) on the AlienFX board. 3. Unlock the securing clip and remove the bottom fan LED cables from the securing clip. 4.
  • Page 126 Figure 112. Installing the bottom fan Figure 113. Installing the bottom fan Steps 1. Place the front fan on a flat surface. Removing and installing Field Replaceable Units (FRUs)

  • Page 127: Fan Grommets

    2. Route the cables through the openings on the fan bracket. 3. Align and place the fan bracket on the fans. 4. Slide and insert the fan grommets into the slots on the fan bracket. 5. Route the cables through the routing guides on the fan bracket. 6.

  • Page 128: Installing The Fan Grommets

    Installing the fan grommets CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the fan grommets and provide a visual representation of the installation procedure. Figure 115.

  • Page 129: Installing The Sma Cable

    Figure 116. Removing the SMA cable Steps 1. Remove the two screws (M3x3) that secure the SMA cable to the chassis. 2. Remove the SMA cable off the chassis and remove the SMA cable from the securing clip on the system board. Installing the SMA cable CAUTION: The information in this installation section is intended for authorized service technicians only.

  • Page 130: Processor

    Figure 117. Installing the SMA cable Steps 1. Align and place the SMA cable connector on the chassis. 2. Replace the two screws (M3x3) that secure the SMA cable connector to the chassis. 3. Insert the SMA cable into the securing clip on the system board. Next steps 1.

  • Page 131: Installing The Processor

    Figure 118. Removing the processor Steps 1. Lay the computer on the right side. 2. Press the release lever down and then push it away from the processor to release it from the tab. 3. Extend the release lever completely and open the processor cover. 4.

  • Page 132: System Board

    Figure 119. Installing the processor Steps 1. Ensure that the release lever on the processor socket is fully extended and the processor cover is fully open. CAUTION: Position the processor correctly in the processor socket to avoid permanent damage to the processor. 2.
  • Page 133 NOTE: Replacing the system board removes any changes that you have made to the BIOS using the BIOS setup program. You must make the appropriate changes again after you replace the system board. NOTE: Before disconnecting the cables from the system board, note the location of the connectors so that you can reconnect the cables correctly after you replace the system board.
  • Page 134 Figure 120. System-board connectors 1. Power-supply connector (ATX CPU1) 2. Power-supply connector (ATX CPU2) 3. Processor socket 4. Memory module (DIMM1 and DIMM2) 5. Top-fan assembly cable connector (FAN1) 6. Top-fan assembly cable connector (FAN2) 7. Top-fan assembly cable connector (FAN3) 8.
  • Page 135 14. Top I/O-panel USB connector (TIO USB C1) 15. Top I/O-panel USB connector (TIO USB C2) 16. Top I/O-panel USB connector (TIO USB A) 17. SSD slot (M.2 PCIe SSD-2) 18. SSD slot (M.2 PCIe SSD-1) 19. Power-supply connector (PSU DATA) 20.Front-fan connector (FAN5) 21.

  • Page 136: Installing The System Board

    Figure 122. Removing the system board Steps 1. Disconnect all the cables that are connected to the system board. NOTE: Note the routing of all cables as you remove them so that you can route them correctly when replacing the system board.
  • Page 137 Figure 123. System-board connectors 1. Power-supply connector (ATX CPU1) 2. Power-supply connector (ATX CPU2) 3. Processor socket 4. Memory module (DIMM1 and DIMM2) 5. Top-fan assembly cable connector (FAN1) 6. Top-fan assembly cable connector (FAN2) 7. Top-fan assembly cable connector (FAN3) 8.
  • Page 138 14. Top I/O-panel USB connector (TIO USB C1) 15. Top I/O-panel USB connector (TIO USB C2) 16. Top I/O-panel USB connector (TIO USB A) 17. SSD slot (M.2 PCIe SSD-2) 18. SSD slot (M.2 PCIe SSD-1) 19. Power-supply connector (PSU DATA) 20.Front-fan connector (FAN5) 21.
  • Page 139 Figure 125. Installing the system board Steps 1. Slide and align the screw holes on the system board along with the screw holes on the chassis and place the system board on the chassis. NOTE: While installing the system board, exercise caution to prevent the system board from coming into contact with the chassis or any other component.

  • Page 140: Chapter 9: Setting The Dust Filter Maintenance Interval In The Bios

    Setting the Dust Filter Maintenance interval in the BIOS You can setup the dust filter maintenance reminder in the BIOS. This setting enables or disables BIOS messages for maintaining the optional dust filter that is installed in your computer. Based on the interval that is set, the BIOS generates a preboot reminder to clean or replace the dust filter.

  • Page 141: Chapter 10: Alienware Command Center

    Alienware Command Center Alienware Command Center (AWCC) provides a single interface to customize and enhance the gaming experience. The AWCC dashboard displays most recently played or added games, and provides game-specific information, themes, profiles, and access to computer settings. You can quickly access settings such as game-specific profiles and themes, lighting, macros, and audio that are critical to the gaming experience.

  • Page 142: Alienware Area-51 Aat2250 Lighting Zones

    Alienware Area-51 AAT2250 lighting zones Figure 126. Alienware Area-51 AAT2250 lighting zones Table 22. Alienware Area-51 AAT2250 lighting zones  Callout Description Alienware wordmark RGB ambient chassis lighting Alien head power button Left side stadium light Front fans (2) Bottom fans (2)

  • Page 143: Chapter 11: Software

    Software This chapter details the supported operating systems along with instructions on how to install the drivers. Operating system Your Alienware Area-51 AAT2250 supports the following operating systems: ● Windows 11 Home ● Windows 11 Pro Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article Drivers and Downloads FAQs 000123347.

  • Page 144: Chapter 12: Bios Setup

    BIOS Setup NOTE: Depending on the computer and the installed devices, the options that are listed in this section may or may not be displayed. CAUTION: Certain changes can make your computer work incorrectly. Before you change the settings in BIOS Setup, it is recommended that you note down the original settings for future reference.

  • Page 145: View Advanced Setup Options

    NOTE: Depending on your computer and its installed devices, the items that are listed in this section may differ. Table 24. System Setup options—Overview menu  Overview Alienware Area-51 AAT2250 BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer.
  • Page 146 Table 24. System Setup options—Overview menu (continued) Overview Express Service Code Displays the Express Service Code of the computer. Ownership Tag Displays the Ownership Tag of the computer. Signed Firmware Update Displays whether the Signed Firmware Update is enabled on your computer. By default, the Signed Firmware Update option is enabled.
  • Page 147 Table 24. System Setup options—Overview menu (continued) Overview DEVICES Video Controller Displays the type of video controller available on the computer. Video Memory Displays the video memory information of the computer. Wi-Fi Device Displays the wireless device information of the computer. Native Resolution Displays the native resolution of the computer.
  • Page 148 Table 25. System Setup options—Boot Configuration menu (continued) Boot Configuration CAUTION: When disabled, the Microsoft UEFI CA can cause your computer to not boot, computer graphics may not function, some devices may not function properly, and the computer could become unrecoverable. By default, the Enable Microsoft UEFI CA option is enabled.
  • Page 149 Table 26. System Setup options—Integrated Devices menu (continued) Integrated Devices Enable Rear USB Ports Enables the rear USB ports. By default, the Enable Rear USB Ports option is enabled. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options.
  • Page 150 Table 28. System Setup options—Display menu  Display Primary Display Primary Display Determines which video controller becomes the primary display when multiple controllers are available in the computer. By default, the Auto option is enabled. NOTE: When Auto is not selected, the onboard graphics device is present and enabled.
  • Page 151 Table 29. System Setup options—Connection menu (continued) Connection NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options. Table 30. System Setup options—Power menu  Power USB PowerShare Enable USB PowerShare Enables external devices to be powered or charged using the stored computer battery.
  • Page 152 Table 31. System Setup options—Security menu  Security Intel Platform Trust Technology Intel Platform Trust Technology On Enables or disables the TPM. By default, the Intel Platform Trust Technology On option is enabled. For additional security, Dell Technologies recommends keeping TPM enabled to allow these security technologies to fully function.
  • Page 153 Table 31. System Setup options—Security menu (continued) Security By default, the PPI Bypass for SED Block SID Command option is disabled. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options. Abolute Absolute Absolute Software provides various cyber security solutions, some requiring software preloaded on Dell computers and integrated into the BIOS.
  • Page 154 Table 32. System Setup options—Passwords menu (continued) Passwords ● The computer shuts down when the Esc key is pressed at the System Password prompt. ● The system password is not prompted when the computer resumes from standby mode. Dell Technologies recommends using the system password in situations where it is likely that a computer may be lost or stolen.
  • Page 155 Table 32. System Setup options—Passwords menu (continued) Passwords NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options. Enable Master Password Lockout The Master Password Lockout option allows you to disable the Recovery Password feature. If the system, administrator, or hard drive password is forgotten, the computer becomes unusable.
  • Page 156 Table 33. System Setup options—Update, Recovery menu (continued) Update, Recovery By default, the BIOSConnect option is enabled. Dell Auto OS Recovery Threshold Allows the control of the automatic boot flow for the SupportAssist System Resolution Console and the Dell OS Recovery Tool. By default, the Dell Auto OS Recovery Threshold value is set to 2.
  • Page 157 Table 35. System Setup options—Keyboard menu  Keyboard Keyboard Errors Enable Keyboard Error Detection Enabling this option allows keyboard-related errors to be reported when the computer boots. By default, the Enable Keyboard Error Detection option is enabled. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options.
  • Page 158 Table 37. System Setup options—Virtualization Support menu (continued) Virtualization Support NOTE: This option is not available when the virtualization setting for IOMMU is disabled (VT-d/AMD Vi). By default, the Enable Pre-Boot DMA Support option is enabled. For additional security, Dell Technologies recommends keeping the Enable Pre- Boot DMA Support option enabled.

  • Page 159: Updating The Bios

    Table 38. System Setup options—Performance menu (continued) Performance OverClocking feature OverClocking feature Enables or disables global overclocking functions. When this option is enabled, overclocking options are displayed. By default, the OverClocking feature option is disabled. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options.

  • Page 160: Updating The Bios Using The Usb Drive In Windows

    8. Double-click the BIOS update file icon and follow the on-screen instructions. For more information about how to update the system BIOS, search in the Knowledge Base Resource at Dell Support Site. Updating the BIOS using the USB drive in Windows Steps 1.

  • Page 161: System And Setup Password

    5. Select the file and double-click the flash target file, and then click Submit. 6. Click Update BIOS. The computer restarts to flash the BIOS. 7. The computer will restart after the BIOS flash update is completed. System and setup password CAUTION: The password features provide a basic level of security for the data on your computer.

  • Page 162: Real-Time Clock (Rtc Reset)

    2. In the System Security screen, verify that the Password Status is Unlocked. 3. Select System Password. Update or delete the existing system password, and press Enter or Tab. 4. Select Setup Password. Update or delete the existing setup password, and press Enter or Tab. NOTE: If you change the system password and/or setup password, reenter the new password when prompted.

  • Page 163: Chapter 13: Troubleshooting

    Troubleshooting Dell SupportAssist Pre-boot System Performance Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded within the BIOS and launched by the BIOS internally. The embedded system diagnostics provides options for particular devices or device groups allowing you to: ●...

  • Page 164: Recovering The Operating System

    Table 41. Diagnostic light codes  Diagnostic light codes Problem description (Amber, White) EC unable to program i-Fuse Chipset “Catastrophic Error” signal has tripped CPU configuration or CPU failure System board: BIOS or Read-Only Memory (ROM) failure No memory or Random-Access Memory (RAM) detected Memory or Random-Access Memory (RAM) failure...

  • Page 165: Drain Residual Flea Power (Perform Hard Reset)

    Steps 1. Turn off the computer. 2. Turn off the modem. NOTE: Some Internet service providers (ISPs) provide a modem and router combo device. 3. Turn off the wireless router. 4. Wait for 30 seconds. 5. Turn on the wireless router. 6.

  • Page 166: Getting Help And Contacting Alienware

    Getting help and contacting Alienware Self-help resources You can get information and help on Alienware products and services using these online self-help resources: Table 42. Alienware products and online self-help resources  Self-help resources Resource location Information about Alienware products and services...

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